My AC in my office has not been working for last few days and it's been brutal. Not totally off but…read morevery weak. I had the AC on 62 with 2 fans and I was sweating. Called 24/7 HVAC Long Island and literally 2 hours later my AC is perfect like new. Have it on 72 now and I'm freezing. Thank You! They not only came super fast but really nice people and extremely respectful and sensitive to the issue. Would definitely use again! -Moshe

Buyer beware! I can…read morenow understand why this company has numerous 5-star reviews. Initially, I had given it a 1-star rating (if I could give zero, I would). However, I was advised to remove my initial review or our project would not be completed. On Father's Day morning, we called this company for an emergency due to issues with our boilers. Initially, we were impressed by their prompt response and diagnostic services. However, working with David and his company turned out to be the worst experience we could have had. David promised us a new HVAC system (water heater and heat pump) within a day or two. This has now turned into three weeks. The communication between us and David was terrible, and he even threatened us. To make matters worse, he left our family in the middle of a heatwave, with a newborn baby! David has said vile things to my family because we asked questions about the work that was supposed to be completed and complained that the service we paid for was not complete. He was angry that we filed a complaint with the financial institution we worked with to get the work done he removed the breaker from the heat pump system and told us that "our children will suffer tonight" ( heat wave in affect and it's over 100 degrees in the home ). His words were so disturbing that they are not allowed anywhere near our property. They also damaged and left a hole in our ceiling. After stating that someone would come to fix it, just like they usually do, no one came, and they didn't even bother to follow up. We had to pay someone else to come and fix it. We took out a loan for a specific system and he promised us that system, yet installed a cheaper lesser system with equally bad customer service. Once the job was reluctantly "finished," our heat pump didn't work, and we had to call in and pay other companies to not only evaluate the work this company did but also fix it. We later found out that the work they did could have resulted in a fire if we had kept the unit running. Not only are they dishonest and take advantage of emergency situations, but they also do horrible work.

I never write reviews, but this was such a bad experience that I really feel I need to. I made an…read moreappointment yesterday for them to repair my window AC unit. I specified the model number, BTUs, and the fact that it was an upper window installation. I had the person on the phone double check to make sure they do actually repair large units installed in upper windows. The person on the phone assured me they do. I was told I could have an appointment 8-11am today with Jorge, and got a text confirming that. I texted back requesting that Jorge call me in advance if he thinks my window AC unlikely to be repairable. I got no response so I assumed the text chain was unmonitored. I rearranged my day, got up before 8am, and waited. At 11:15am, no one had come, so I called. The person on the phone was very apologetic and said someone would call me back immediately to let me know when the tech would arrive. I rearranged appointments for the afternoon. No call. I rearranged more of my appointments for the afternoon. I called again at 1:30pm: same apology and promise. No call. I rearranged more of my appointments for the afternoon. I called again at 3pm: same apology, same promise. In desperation, I told them I was about to write a bad Yelp review. That's clearly the ONLY thing that made them bother to respond to me because, finally, at 3:15pm, Brenda texted me on the same text chain (so the text WAS monitored after all): "I am sorry for window AC we usually replace them do not perform repair." What??? They had confirmed that they DO perform such repairs. And even if the phone person had been mistaken, they KNEW they had made an appointment with me 8-11am. But no one had bothered to contact me to tell me anything! They knew I was calling again and again begging for a response. No one WOULD have contacted me had I not finally told them I was about to write a review. They are obviously totally unprofessional and don't care how much disruption and waste of time they cause their clients.

I didn't use them, but their professionalism and care when coming to do an estimate for me was…read moretop-notch. The price quote was excellent too, but we decided not to proceed with the project. However, I would use them if we ever decided to revisit it.

I can't say enough good things about this company! From start to finish, the experience was smooth…read moreand stress-free. Ashlee in the office was beyond helpful -- friendly, knowledgeable, and genuinely cared about getting my heat restored as quickly as possible. She scheduled my appointment the same day I called, and within just two hours, a technician was at my door diagnosing and fixing the boiler issue. After calling three other companies who either couldn't come the same day or didn't service my area in Dobbs Ferry, finding this company was a relief. Their responsiveness, professionalism, and clear communication set them apart. You can tell they truly value their customers and take pride in their work. It's rare to find a company that's reliable, efficient, and covers all of Westchester County. I'll definitely be using them again for any future boiler or heating needs -- and highly recommend them to anyone looking for fast, quality service you can depend on!

No, I would not recommend this company to anyone. The service guy Keith came to me and did not…read morebleed the radiators system properly. Keith the technician did not have the proper efficiency testing equipment to do a proper evaluation of the nozzle size. Keith said in his notes that he repaired the fuel line kink, and that wasn't true because the kink still exists. After Keith left that evening The boiler stopped running then I rescheduled for a another technician to come back out because I have a 30 day warranty, . The technician never came out to resolve the issue on December 20, 2025. Ashley the receptionist confirmed that the technician would be there between 2pm and 4pm. I left my job to meet with the technician and it was a no-show, repeated calls and no one answer. Shepherd ENG heating and cooling Bronx & Westchester company left my home cold in 25° to 30° weather. In my opinion I feel this company is a fraud. Do not use them if you don't want to be ripped off.

Installed ductless split unit that is still under warranty. They avoided coming to repair for weeks…read moreon end and finally said to go elsewhere for the work. I would not rely on them for any installation as they won't back up their work.

the central air in my unks 4 family building went no no as the tenants called me one after the…read moreother saying the vents were blowing warm air and i quickly called w&l ac and in 2 hours they came to check it out . the unit is less then 20 years old and i assumed the worst case scenario but the tech guy was honest and told me a few parts in the unit were no longer working and gave me a estimate for repair cost which was fair and much better then putting in a new unit . the tenants had to go without ac for 2 days as tech guy had to order the parts but thankfully the weather was warm but low humidity. the parts have arrived , the tech has arrived and 3 hours later the tenants are happy and cool and my uncle is happy a new pricey unit was not needed . would recommended this company in a snap , 4.5 stars on my yelp meter.

I hired James to install a new through-the-wall air conditioner and haul away my old AC. Great…read morecommunication, reasonable price. He and his co-worker were polite, professional, and clean. I also hired James' team to clean out another AC unit 5 years ago, and they did a super thorough job. That unit is still working great. Highly recommend their services.

I am beyond satisfied with Elite Air Conditioning and Beyond!…read more James, the manager, was very communicative throughout the entire scheduling and quoting process. It was easy to find a time that worked. He also answered all our questions quickly and clearly. The technicians who came were very professional. They asked if they needed to take off their shoes, which I really appreciate. I offered them foot covers instead, as we are a shoes-off home. They were very kind, informative, and not only did the job, but cleaned the area around where they worked after they were done. They were on time, which is a huge in NYC and asked before moving their truck in our parking space instead of assuming, which again, is a huge thing in NYC. I am very pleased and the costs were very reasonable. I definitely would recommend this service and if I need future AC needs, I know who to call! Thank you!

These folks are really great. The company our building suggests is terrible, so it was so great to…read morefind Fusion. They are professional, nice, reasonably priced and get the job done. They fixed the problems we had with fridge AND HVAC. look no further then Fusion in Manhattan.

Fusion has worked on my Carrier rooftop unit as well as my walk-in freezer and cooler. They've been…read moregood in their communication and scheduling and the tech Serge is a top shelf pro. Fusion has completely won my confidence and I'd recommend them with no hesitation to anyone in need of work on their commercial equipment.

Furnace stopped working the night before. Used Yelp to get recommendations the next morning. Mike…read morethe owner was the first company to get back to me. He came a couple hours later and diagnosed the problem. He had drive to mfg to pick up the parts and came back pretty quickly and was able to repair my furnace. I did call around to a few other places and got quotes. He offered competitive rates and was patient in explaining everything that he was doing. I highly recommend using AirMax for your furnace repair and maintenance. Please note that they only take cash and checks. No credit card.

Great service. Will use them again. They were very polite, professional and skilled. I feel as if…read morethey gave a reasonable quote and the work they performed has lasted through the season, unlike prior service providers.

We had a leaking pipe in our home last night and called Alex from ADV Mechanical. He showed up…read moreright away, was quick and professional, and brought a great sense of humor. His work was exceptional, his price was fair, and his attitude made a stressful situation much easier. Highly recommend!

We had two cracked radiators on 2nd floor and a faulty radiator valve on 1st floor, and found Adv…read moreMechanical Services from the internet. We spoke with Alex on Sunday and he came right away to evaluate the issue. The next morning he came and installed the two radiators and tightened a radiator connection downstairs, by early afternoon. He did a professional job and no issues thus far, paid slightly less than original estimate!