Hard-working and FAST. Very efficient, cleaned up afterwards. Friendly…read more Could I have mounted my tvs myself? Sure. But there's no way I could have done them as well, as fast and while saving my back! Worth every penny and then some.

Super quick and clean installation of our Frame Tv. Great results! Highly recommend.read more

I use them for 3 of my properties. Very happy with their personalized service and the app and…read morehardware too.

Purchased a new home in McKinney and needed to get my dormant security system up and running for my…read morewife's piece of mind. Jason assessed our needs and delivered prompt and excellent service. I highly recommend Protectus!

I highly recommend the entire Bat Security team. Tristan was my installer. Excellent job. They…read moreclean up after themselves super professional you couldn't ask for better. The office staff is also superior. Highly recommended.

If you trust bat security in Waxahachie listen up. Yesterday…read morewe had a house fire, I was in the shower when the alarms went off and immediately grabbed a towel and rushed out of my room to find the credenza engulfed in huge flames heading strait up to my children's rooms. I grabbed the fire extinguisher and started fighting the fire in my towel while screaming for my husband. I put out the fire and ran to my room to find my phone. I had two missed calls 4 minutes apart from bat over the course of 13 minutes. I called them back and told them that I had put out the fire and when would fire rescue be here. He had me give him my passcode then told me no worries they weren't dispatched have a good day. 8am sharp this morning I called bat security and asked the very sweet and kind front desk lady to get me a supervisor. I was transferred to Kyle the co owner. I explained to him the situation. He said he had no knowledge of this and this was the first he was hearing of it and asked me to give him a few minutes to investigate and call back, I told him to call my husband and to then arrange a time to come and get his gear out of my house because we were done. His tone then changed and he gruffly said he would look into it and call us back. He then called my husband a few moments later and said that they responded to the alarm and called my cell within four minutes, stating "that's a pretty reasonable call back time" my husband then tried to go to explain that the 2 calls were not the issue, the issue was 2 calls were made for an active fire alarm where no one answered and the fire department was never notified nor dispatched (I double checked this) As my husband was trying to explain this to Kyle, he was interrupted over and over to the point that he said "will you please stop interrupting me and let me finish" He then tried to go back to speaking and Kyle cut him off again. At that point my calm and cool husband had had it and said "if you cut me off one more time I am hanging up." Kyle's reply "pfft, go ahead, hang up!" ........ the owner people. So my husband did, he hung up. He then called back to speak to the front desk lady and asked what we needed to do to cancel and she said a letter was necessary which he then wrote and emailed over. We have been loyal customers to Bat security going on 6 years, the highest package they had, over $100 a month, never late on a payment EVER and trusted them with the safety and security of our home even when they ignored our repeated requests to fix our malfunctioning cameras. This is how we were treated after our home was on fire and they neglected the call for help from my monitored system. If you use Bat security head my warning and do not trust them with the safety of your home and family. The level of disrespect and carelessness on the part of the owner Kyle is beyond words. I am aghast.

I'm SO very belated with this review and apologize to Matt (owner) for that. Life happened and I…read morecompletely spaced on doing this review, which he totally deserves. He came out himself on a Sunday night, leaving an activity at his church, to come to my rescue. I was locked out of my daughter's house in Waxahachie and desperately needed to get in and take care of her boxer pup while she was out of town with work. Matt was the nicest, most professional, personable, and kindest human I could have asked for to help me. His rate was more than fair, especially given it was a Sunday night. I'm sure there are others who would have taken advantage of it being a weekend and (over) charged accordingly. I am truly appreciative of his service and will certainly call him should, God forbid, I find myself in a "lockout" situation again! Thank you, Matt. You're definitely one of the Good Guys!

I absolutely 100% recommend Key Guy. I called him this morning and he got me into his schedule same…read moreday. He worked on our lock for a bit and got it fixed at a fair price. He's professional, personable, and very knowledgeable. The other guy that I called had wanted to replace our whole lock without even knowing what the problem was. Turns out something has fallen into the locking mechanism and blocked it. Key Guy got us all straightened out. Hopefully I don't have to call a locksmith any time soon. But if I do, I'm calling Key Guy.

They have been protecting my home for years. great local business that gives a personal touch and…read moreis always just a text or call away from help.

I just recently purchased a vacation home in Weatherford and was looking for a company to install…read morean alarm and camera system. I was doing a Yelp search for a local company and the one the stood out was Sanctuary Security service. I reached out to them and spoke directly to the Owner Andrew; we made an appointment at my convenience a few weeks in advance when I was scheduled to be in town. Andrew stopped by a few days before I arrived to assess the property and already had a plan in place for the best camera locations. I was amazed with what he was going to do and all the latest cameras and all other needed equipment. We agreed on a price. He scheduled me in when I was in town and got all the work done. Andrew gave me an and my wife a tutorial on how everything works. Got us up and running in no time at all. His company will also be monitoring our home. So, if anyone is considering installing a security system for their home and business. This is a great company to consider they offer quality work and outstanding customer service. As a semi-retired Contractor from California, it is a pleasure working with a professional company.

My experience was terrible. I hired Brandon and Simple Smart Designs to install 2 big screens in…read moreour condo. One works fine but shortly after installation the other TV reported errors due to cabling. Brandon send an associate, and that fixed the problem for a few days (after which I made final payment) but a few days after payment the same error recurs. Every time I want to turn on the TV, I have to go in to a back room and throw a few switches on an box that Brandon installed. I have been trying for over a month through email, phone and text to reach Brandon, but he does not return any of my messages - no response whatsoever. In addition, he owes me money for equipment he recommended that I purchased then returned. I was very happy with the sales process and install install, but failing to complete the job, ignoring customer calls, and retaining customer funds is not acceptable.

From the owner: We provide home automation services using the leading products read more

Kevin Bird initially does good work and responsive. I do not suggest buying Control4 through this…read morefirm however as service falls off over time and eventually no response. Since Control4 requires an authorized dealer make any changes or repairs, the customer is completely dependent on the dealer, and Kevin doesn't provide continuing service when problems arise.

From the owner: We are a local, trusted, and family owned company providing top quality service and expertise in…read morehome theater, security, camera systems, and automation systems. We provide low cost monitoring and installation cost for all systems we install. Call us today to receive a Free in-home consultation to let us service you needs. You will not get better service for our knowledgable sales and installation staff. Call today!

We recently had an ADT security system installed and we love it so far. The equipment is nice, the…read moreapp is easy to learn and use. Lots of helpful tools. Jacob was excellent and communication prior to the install was perfect so we'd know exactly what we were getting. Professional and quick install!

What a pleasant experience with this company! Jacob was so informative and patient with me during…read morethe whole process. We're enjoying our new system and I love love love the doorbell camera we got with our package! Would highly recommend these guys to anyone looking for home security!

Company is run by shysters, There Reps says your contract is month to month but you better read the…read morecontract thoroughly because what I signed turned out to be a 3 year locked in contract, Now its a year later i am in a in a brand new home that has a built in alarm that is monitored and paid for by HOA fee, Now i am stuck with the original contract and they want all the money for remaining on the 3 year. NO exceptions, Tried to bargain BUT no dice they want it all. DO NOT DO BUSINESS WITH THEM ,

Heriberto and Mario were awesome technicians. They took us step by step through the installation…read moreand setup process. Very friendly, knowledgeable and Excellent customer service. Highly recommend this company!! Thank you for the security and peace of mind.

Our alarm was not working so I had Smith Thompson test it, the motion sensor was acting up, I made…read morean appointment, the tech person, Derek came out and we found out that the previous alarm company had improperly mounted the sensor so it finally stopped working, a simple mounting change made all the difference. Great people to have our securty system with.

Customer service is trash. I had a simple question about my alarm system and the agent just wanted…read moreto sell me another service. They hung up on me and I called back to speak with a manager who was unavailable. I still haven't received a call back yet.