Did a fantastic job on my spa motor. Will use them again in nthe future. Communicated well and…read moreshowed up on time.

I was helped by Andrew. Very knowledgeable and found issue right away. Fixed leak and restored…read morepower. Charged the quote. Language barrier overcomed by telephone translator. My only issue was I was told he would be there at 9:00am and he arrived at 11:30am. I think the office meant he would be there between 9 - 12 am.

Great service. Great communication. Great team. Every time I have needed something looked at I know…read moreI am going to get an honest and quick response. I wish more businesses followed this same business model.

Called on Friday and was quoted a price. Appointment scheduled for Monday and Dominic arrived…read morepromptly and quickly replaced the leaking valve at a price lower than the estimate. Quick service at a reasonable price and good workmanship.

I called to get my spa fixed. Originally Dennis was great. I paid $306 for him to repair a panel…read moreand then crickets. It was like pulling teeth to get a response. He said when the panel came in, he would go install it and then I never heard anything back. I had to follow up several times he apparently finally went over to the property took a look at it and then left according to the tenant there. Absolutely no communication no response and at this point I'm gonna have to follow a small Claims Court, Monday just to get my money back. Awful experience. Do not use this company!

Dennis is the best! He clearly has a love for this work and it shows in his professionalism, care…read moreand communication. He maintained our in-ground pool and spa for many months until we moved, brought the water chemicals up to the perfect balance and kept everything sparkling clean. His communication, easy texting, was always fast, friendly and responsive. Great guy and great job!

When we moved into our home, the seller left the spa/hot tub and said it was working. Come to find…read moreout, it wouldn't heat the water at all. After searching high and low for someone who services above-ground hot tubs, I finally found High Flow Hot Tub and decided to give them a chance. Tony responded right away and was able to schedule a diagnostic appointment quickly. I was worried the repair was going to be expensive, but Tony worked his magic and got it heating again without needing any new or costly parts. The diagnostic and repair fee was very reasonable. I then scheduled a full deep clean to get it ready to use. Once again he showed up on time and finished the job spectacularly and quickly. I 100% recommend High Flow Hot Tub for all your hot tub needs. Their weekly maintenance package is also a fantastic deal.

I had a hard time at first finding someone to repair my hot tub, but I'm really glad I found High…read moreFlow Hot Tub. They were easy to work with, very knowledgeable, and came out quickly. The quality of work was excellent. What really stood out was how much time he took to explain everything to me. He didn't mind me watching and walked me through what he was doing step by step, helping me understand how the hot tub works. That made me feel 100% comfortable and confident in the repair. I'll definitely be using High Flow Hot Tub again in the future and would highly recommend them to anyone having issues

Thank You! Like most people i have no idea what makes a jacuzzi work, and mine wasn't working…read more Fortunately I know how to work a computer and that's how i found Tim. Tim was super easy to work with, and his prices were great. I will definitely be using Tim's Pool & Spa for now on!

From the owner: Spa and hot tub repair Heater, pumps and controls…read moreAll makes Covers

Marco was recommended to us by our local hot tub service company to repair our hot tub. He came out…read moreand then tried to get us to leave our go-to company. We thought that wasn't a good business practice, but he successfully fixed our hot tub and told our go-to hot tub service company that he was trying to steal business from them. We called him out another time for a repair, but he outsourced someone else to fix our hot tub who actually made the issue worse by breaking the threading off a component. He attached a part that wasn't even compatible with our hot tub. There's a 1 year warranty clause on the invoice, but Marco never returned our call after weeks of calling. So we spent over $1000 for this scam. We tried to look up the certification he sent us and noticed that his certification number was crossed off. Seems like he's hiding something because we couldn't verify anything about him. Bottom line, he's not consistent or trustworthy and has slimy business practices. You can call any other hot tub maintenance company around Big Bear and Blue Star/Marco has a bad reputation for this. You'll end up spending even more money and wasting time hiring Blue Star/Marco. Work with anyone else but this place!

Amazing service! They came through when others didn't! They send pics ! Whuuuut??? Never had such…read moreservice! Thank you team! Wow!

We have had our pool for about a year now.We had a few issues that we were not happy with. But Matt…read moreis taking care of it. I appreciate it so so much. They are a great company. Honest and genuine. The craftsmanship is excellent and they follow up with any problems. The employees are very hardworking.

It's too bad this contractor has to lie and try to cover up what he does when he steals money from…read morea family that had hopes and dreams of building a pool in their backyard and enclosed is a photo of what he did for $33,000 we had to hire an Attorney to get our money back because he wouldn't give it back to us now he is under disciplinary review from the Contractor State License Board and his bond company. If you're going to build a swimming pool in your backyard or get any concrete work done. Please don't hire these guys. They are not a good company. They will take your money and they won't do what they promise I've been a contractor for 25 years and I wouldn't operate this way it's unethical and has made our dream backyard a financial and emotional nightmare our only hope is he gets disciplinary action against his license and we get our money back he gives contractors a bad name I hope one day he's out of business if you don't want to go through what we are going through please don't hire this guy unless you want a contractor to take your money not build what they say they're going to build and create a nightmare, financially and emotionally for your project THEY TRY AND BUILD THEIR BUSINESS ON LIES POOR COMMUNICATION AND STEALING AS MUCH MONEY AS THEY CAN FROM YOU BEWARE!!!!!

Humberto and Jesse are amazing. They were communicative. They were fully transparent, never left us…read morein the dark. Amazing company to work with, but even even better people! Highly recommend this company to all looking for a pool or spa!

Rating would be higher, but customer service just isn't there. Oasis builds a decent pool and they…read moreare very easy to work with, but if you ever need any kind of service once your project has been completed, well good luck.

Honest and hard working. Knowledgeable and thoughtful. You don't find that very often anymore…read more Thanks Ray

From the owner: We have been installing and repairing Above & in-ground vinyl liner pools for the last 15 years…read more So we wanted to expand and now be a reliable cleaning maintenance company as well. These pools are often maintained the wrong way with improper chemicals. We will make sure to use the correct chemicals to ensure you liners last and retain their color & pattern. We do clean all type of pools. But we specialize in vinyl liner pools. Please reach out today if you want to have less stress and more enjoyment out of your pool.