Tyler has been caring for my pool since August 2019. He literally brought the pool back to life…read morefrom death. He will put in any amount of hours it takes to get and keep your pool, not only beautiful, but also in perfect working conditions. He's reliable, trustworthy and hardworking. I won't let anyone else touch my pool. I can't say enough great things about Tyler's pool service and commitment to his customers.

I am very sorry to have to post this as we trusted Tyler for over a year to fix our pool spa. He…read morekept putting us off, ordered parts after accessing the problem to the tune of us paying him $500.00 for a pump. That was over a year ago! Today, he told us that he could not find a part, once again, that he needed to complete the job. We will now fill our pool after having waited on Tyler this season, yet again, because we anticipated, and BELIEVED him, that he was good for his word. We continuously had to chase him down, with Tyler not returning our calls. We were very polite, and very patient, (too patient?), but enough is enough. We are demanding our money back for the five hundred dollar pump that is still in its original box, unopened. We cannot recommend Tyler for pool or spa repair. Although he appeared to be nice, unfortunately, he was not trustworthy and did not get the job done. He led us on, causing a very stressful experience for both my husband and I.

We manage properties in Lake Arrowhead and we were having constant issues trying to manage homes…read morewith the spas. This is no longer an issue thanks to Ryan @ shot above. He is incredibly flexible to our schedule needs, reasonable, and available in a pinch. Most importantly, the hot tubs always look great - no more testing, treating and second guessing. We are so grateful Ryan takes that burden completely off of us, and every guest arrives to a clean, pro maintained spa.

By far the best pool service on the hill. I called they showed up quickly didn't overcharge me and…read moreI was completely satisfied with their level of service! I highly recommend this company to anyone who needs pool or Spa service.

5 stars isn't enough for Kelly!!! His expertise and…read moreknowledge in pools is really believably awesome. He will go beyond what is, to OMGOSH you did it! Seriously folks, Kelly is the Mastermind of Pools. He creates a place for us to go and relax, release our stressful lives, enjoy Families and make memories,,, Thank You our Pool man, Kelly

Very weird exchange with Kelley today. I would say I've had experiences that are similar to all of…read morethe reviews posted already. Three years ago Kelley sold and installed a variable speed pump for me. He had some trouble and had to return to complete the installation. He was professional and invoiced me for the bid amount (plus an additional part that was needed). I thought he was on deck and on duty and worked diligently until it was complete. I was satisfied with the install. If I had written a review back then it probably would be at least a four star. Fast forward to this week. The pump quit working and I called Kelley for repair. He asked a few questions about the symptoms and then was going to call the manufacturer for tech support. After not hearing from him I tried numerous calls to reach him leaving two messages. Late today I called again and he picked up. He told me that Karma was a bitch and he remembers me well (after looking at notes from my invoice) and claimed that he thinks I arbitrarily partial paid him and wouldn't pay him the full amount and he added that he thinks I never paid him at all. I tried to let him know that I think he is remembering the wrong customer. But he said he wasn't about to help me with my problem. (I really doubt that he would have never called or written or stopped by to collect an unpaid amount.) After our conversation, I went back through my bank's bill pay and sure enough found the check I had sent to him. It was for the full amount of his invoice and cleared within the week of his installation. Anyway you can see why all of the reviews are accurate. Unfortunately you just don't know which Kelley you are going to get.

Our experience with Mike Poireir and Sun Country Pool and Spa was NOT good! Our first contact with…read moreMike was back on early March 5, 2018. Mike seemed very knowledgeable when it came to pool remodeling. He made some suggestions on what we could do to improve the overall appearance of our remodel, which my wife and I thought were great ideas. A few other companies we looked into didn't go that far during our initial meeting for a quote. Mike mentioned he had a great rating on BBB website and he was licensed and bonded, which was extremely important to us. On March 13th, we chose Mike to move forward with our pool remodel. However, he did mention he was taking a 2-week vacation and would start our remodeling job as soon as he returned. "No problem," so we thought... A month passed by without any contact from Mike. After numerous texted messages to him with no response, on April 16th, he finally responded back. He stated he had a death in his family but was back in town and ready to start our remodeling job. The lack of communication during this waiting period made us think twice about using Mike, but family is important so we stuck by him. An additional two weeks went by and on April 28th, we met with Mike and signed a contract with Sun Country Pool and Spa. We provided Mike with the deposit and we also asked him to order a specific Pentair Intellibrite COLOR Pool Light, which he agreed to order and install, per the contract. At this point things went downhill. Three weeks passed before the pool was drained on May 18th. Mike apologized for the delay...A few more weeks later the plaster demolition was done. After an additional three weeks and numerous texted messages the tile & stacked stone was finally completed (around June 4th). He apologized again...The first thing we noticed was he installed the wrong stacked stone. When I contacted Mike to inform him it was the wrong stone his response was "the one you guys picked out was discontinued, so I just pick what I thought would be best". He never called to get our opinion and only told us once I called him after the stone was already installed. My wife and I were both furious and expressed this to Mike. Of course he apologized, yet again and we moved forward with the job. On, June 9th the pool was plastered and the pebble stone was completed and it looked good; However, another problem we noticed was the 2x2 we requested to be installed around our jacuzzi and pool entry stairs were not installed! I called Mike and once again no communication! He mentioned the tile store was out of the 2x2 tile, so he had the plaster crew to move forward without it. Again, he never communicated this to us until after we brought it to his attention and of course the job was already complete! The crazy thing is we had left-over 2x2 from the initial tile installation that he could have used, but at this point there was nothing we could do. On June 10th, Mike and another guy came to acid wash the pool, clean up all trash and debris (which they failed to do), install the Pentair Intellibrite COLOR Pool Light and start filling pool with water. We provided Mike with the final check and off he went. The next day I went to my local pool store for chemicals and explained to them what upgrades were done to my pool and they mentioned that the pool light Mike installed would not work. Mike did NOT order and install the correct light I requested! Once again he failed to communicate with me and installed the wrong light! I ended up spending $600 for the part we initially requested him to get in the first place. I had two neighbors inquire about using Mike's company for pool upgrades, but after my horrible experience I could NOT recommend him to anybody! He is dishonest and doesn't communicate (at all) and after weeks of waiting for him and his crew to come back (never showed) to collect the debris and trash they left in my backyard I ended up paying someone to clean it up! I have all texts messages to back up my experience with Mike Poireir and Sun Country Pool and Spa. Wished I would have backed out a long time ago, but we were already in too deep...DO NOT TRUST his kind and friendly demeanor!

My husband and I have been wanting to get our pool remodeled. We searched and got quotes, etc…read more Finally we made the decision to hire Sun Country Pool and Spa! We are so happy we did! Professionalism at its finest. The owner was on site daily to make sure the work was done perfectly. He checked in often with my husband and I to make sure we liked everything and it was what we wanted. I thought it would take longer but it was about 9 days start to finish. The price was reasonable and the quality of work was fantastic! We are so happy with our new pool, thank you to all the crew and the owner Mike! If you are in the market for a remodel hire Sum Country Pool and Spa!! You won't be sorry.

George has been doing my pool for 3 years now. He always shows up and has never missed a week. My…read morepool always looks sparkly clean, and if anything extra needs to be taken care of, he is extremely reasonable. Very trustworthy.

I have to leave a review about this pool company. We had been looking for an affordable and…read morereliable pool service and we found them! The owner George came out and gave us a quote after looking at our pool and letting us know what we needed. He was so friendly and knowledgeable! We had a different pool service before but they seemed very rushed when they would come to clean our pool so we had canceled them. After contacting a few different companies we went with George. We will definitely be recommending him to our friends and family!