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A Step Above

5.0 (1 review)
Closed 8:00 am - 5:00 pm

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8 years ago

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Smart Pest Pros

Smart Pest Pros

4.8
(114 reviews)

As someone who recently transitioned from city living to a new home in a more rural setting, I've…read morehad to recalibrate my tolerance for the occasional "nature-related surprise." Hearing scratching in a wall or imagining a mouse indoors is, for me, a five-alarm situation--so finding a reliable, professional pest service was not optional. Smart Pest Pros truly delivered when I needed them most. From the outset, they were responsive, patient, and reassuring--even as I admittedly brought a fair amount of concern to the situation. They conducted a thorough inspection and, importantly, found no active rodent issues. What they did do, however, was just as valuable: they proactively sealed the home to prevent any future entry from mice, birds, squirrels, or other unwelcome visitors. The quality of the work stood out. Everything was completed with a high level of care and attention to detail, and the finished result looks clean and professional--no unsightly patches or obvious fixes. It's clear they take pride not just in effectiveness, but in presentation as well. What impressed me most was their commitment to follow-through. They came out more than once to ensure everything was properly addressed, which provided a level of reassurance that's hard to overstate. Even though my situation turned out to be more preventative than urgent, they treated it with seriousness and respect. For anyone--especially those new to living outside a dense urban environment--I would strongly recommend having them assess and seal your home. Prevention, in this case, is not only practical but incredibly valuable for peace of mind.

Thank you Smart Pest Pros! Great experience from start to finish! The inspector (Zee) was punctual,…read moreprofessional, and gave me a fair, honest price. The team did a fantastic job completing the work in a timely manner. The rodent problem is completely gone and I haven't heard a peep (or squeak) since . Amanda (the office lady) has been very nice and helpful- and I'm not just saying that because we have the same name! 5 stars!"

RC Heating & Cooling

RC Heating & Cooling

4.9
(33 reviews)

Ray was very accommodating in getting my HVAC needs met. He was honest and straightforward and…read moreanswered all my questions prior, during, and after servicing my air conditioning unit. Most of all I appreciated him picking up the phone himself the couple of times I needed to call him. Happy to have found an HVAC technician I can rely on for years to come.

Before contacting RC Heating and Cooling I had the misfortune of recently having a defective a/c…read morecondenser installed. Upon realizing the condenser was defective this installer wanted to charge me for a complete total a/c system replacement for about 3 times the cost of his installed defective condenser. I decided to look for another installer and finally contacted Ray, the owner of RC Heating and Cooling, who assured me on the phone that I only needed the condenser replaced and not the entire a/c system. He came by the same day to checked on my a/c problem. We ordered the new condenser and replaced the defective condenser the following day. And at a more competitive total cost than the prior installer and who had attempted to install a previously owner and defective condenser. I can't say enough how satisfied I am with Ray's honesty and professional work ethics. I have several house rentals in Vacaville and Ray is the first hvac installer that has not tried to upsell me on a/c repair work. Ray is more than fair, he is truly a man of his word and he is a real professional.

Cozy Home Services

Cozy Home Services

4.8
(158 reviews)

Good customer service. Great availability…read more Mark is professional and able to answer questions. The installers are nice. We like our new unit because it is much smaller and quiet. Will see how it goes.

I got the Mitsubishi mini-split installed at a decent price and it looks and works great. Know that…read morethe cell phone cannot operate the mini split app unless your phone has 2.4G capability. The installation was good but... 1. A remote control was placed between a light switch and the door. You need to turn on the light before you use the remote, preferably w/o scraping your knuckles. 2. A pile of trash was left behind. I forgave that since the three men worked hard for more than 8 hours. 3. After they did wiring in my attic, insulation started falling through the kitchen ceiling vent. I pointed it out and the installer vacuumed the vent from below. I said it would be better to blow it, but he said it would be fine. It continues to fall down thru the vent. 4. Old HVAC vents were blocked to keep the warm air in and cold air out, but they left a big one in the old HVAC closet. Also, they capped the gas pipe inside the closet, so there are two holes to the outside. I could have made the closet look finished if they had capped the pipe below the house. 5. The way they inserted the cable ducts through the foundation air vent was poor. Rodents can now enter. 6. Poor oversight and communication. I wanted easy things corrected that would take 20min. "Mark" promised someone would get back to me...they never did. I called/texted about 5 times. Finally he stopped responding. UPDATE: The Yelp review prompted a call from Mark. He asked the foreman Zach to call me and address the problems. Zach called, said someone was in my area and would be by within 30 min. No one showed. No one called or texted. I will take a start off for poor oversight.

Marasigan Heating And  Air

Marasigan Heating And Air

5.0
(96 reviews)

Bro just call Marasigan if you need ANY HVAC work. Don't go anywhere else. In season 12, episode 13…read moreof King of the Hill, Hank Hill talked about the importance of having a reliable professional on tap for projects. Well, Simon and Marasigan is my HVAC guy. Best service you'll get in Solano (and a little bit of Contra Costa) Simon owns the company, no middle man, and he has more than 17 years of experience working in HVAC. When I requested service for my AC, he would've literally been able to come check it out within half an hour! I wasn't able to do that cuz I was working, but he was able to work with my schedule. The flexibility is always great. When he came by, he was immediately able to diagnose the problem, told me exactly what I need, how much it was, and even taught me how to maintain it and diagnose issues on my own as well. No frills, no upselling, saved me money wherever he could, and most importantly, the job was future proofed as well. I got a great price for the work that needed to be done, and it was also done quickly. He even came early! What makes him stand out above the other HVAC services is that he even taught me how to increase the longevity of my unit. I knew that he really cared about the quality of his work, and making sure his clients are taken cared of. So yeah, just go to him!

In a world where everyone is trying to LIE, and take your hard-earned money, thank goodness there…read moreare a few HONEST companies out there. Marasigan Heating and Air is one of these companies. Simon was thorough, and explained there was really nothing wrong with our furnace. He tested it, and it worked fine. He didnt charge me anything at all. We asked if he could come out to clean our AC. And you know what he said y'all? He said once every Summer just get your hose, put it on jet, and spray the vents out. That's it. We were ready to pay him to come out and clean our AC unit and Simon, said we didn't need to. I mean, who does that nowadays?! Full disclosure: I had another furnace company come out and check my furnace. This company not only told me my motor was broken (BS! ), and also would cost $950 to fix. They also greatly emphasized replacing the whole system for $12k. I have no doubt this company would also charge a grip to come out and clean our AC unit. So, my brothers and sisters, please DO NOT call ANY, I repeat ANY other furnace repair but Marasigan. It is a small local, family-owned business that unmistakenly takes great pride, holds the utmost integrity in their work, and most importantly, is completely honest with their customers. I whole-heartedly recommend them to any of my own family members and I highly recommend them to all y'all. If your heater or AC is acting up, better call Simon! If ykyk!

A Step Above - localservices - Updated July 2026

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