I needed rat extermination. Josh was very helpful and kind. He even did some of the cleaning himself. I am now able to move back into my house. I was very anxious about the rats and Josh was reassuring to me. He answered messages or texts promptly. I definitely encourage others to go to Smart Pest Pros for help with pests. read more

As someone who recently transitioned from city living to a new home in a more rural setting, I've had to recalibrate my tolerance for the occasional "nature-related surprise." Hearing scratching in a wall or imagining a mouse indoors is, for me, a five-alarm situation--so finding a reliable, professional pest service was not optional. Smart Pest Pros truly delivered when I needed them most. From the outset, they were responsive, patient, and reassuring--even as I admittedly brought a fair amount of concern to the situation. They conducted a thorough inspection and, importantly, found no active rodent issues. What they did do, however, was just as valuable: they proactively sealed the home to prevent any future entry from mice, birds, squirrels, or other unwelcome visitors. The quality of the work stood out. Everything was completed with a high level of care and attention to detail, and the finished result looks clean and professional--no unsightly patches or obvious fixes. It's clear they take pride not just in effectiveness, but in presentation as well. What impressed me most was their commitment to follow-through. They came out more than once to ensure everything was properly addressed, which provided a level of reassurance that's hard to overstate. Even though my situation turned out to be more preventative than urgent, they treated it with seriousness and respect. For anyone--especially those new to living outside a dense urban environment--I would strongly recommend having them assess and seal your home. Prevention, in this case, is not only practical but incredibly valuable for peace of mind. read more

I had a bit of an emergency. We were installing new flooring. When the old stuff was removed we found some damaged wood. it looked like tunneling by insects, yet the floor company was not concerned. We knew we needed to check on this before the flooring install continued. I called one company that was booked up for almost 2 weeks. We asked them if they could at least look at a picture via email as we needed help fast. They said maybe but never responded after I sent the picture. I called Smart Pest Pros. The lady who answered understood that I needed help now... not later. She arranged for Josh to come out the next morning. He did a thorough inspection. He explained that it was termite damage (maybe old) and gave me several options to deal with it. But also gave us the go ahead to finish the floor. Josh and his office manager saved me a big headache and expense. Thank you from Vallejo!! read more

The Inspector was very professional, I was nervous about having any bug issues but he explained things so that I could understand.

Amazing response time and great pricing! Such an easy process to schedule and go through.

If you go with them you are taking your chances. Maybe great service, maybe crap. I worked with SPP successfully last year when a rat was trapped in the house during a renovation. Josh was responsive, a plan was made, and they came back several times until we were all confident of success. I found them very easy to work with and was happy to call them again when mice started appearing. I had a very different experience this time. I requested to have Josh to come out, as he knows the house and was successful. I was made to feel like I was being difficult and like that was very complicated and difficult ask. Specifically, I asked if Josh could be sent to my house I got a call saying that was "confusing". So I caved and said to send whoever. Well, that person came to the house and very nicely told me that he didn't see any points of entry and no evidence of mice. By the time he had come, after all these weeks of back and forth about the schedule, I had personally caught 23 mice, so I was sure it wasn't possible that there was no evidence anywhere. He left and I promptly received an invoice for the visit. The next morning I went under the house and within 60 seconds, found a giant tunnel that had been dug. This inspired me to crawl the entire perimeter, during which I found many points of entry, holes, and places were chain wire had been pulled back. There was lots of back and forth before, during, and after, with Amanda. For her or course this is just clicks on the computer to schedule, reschedule, send invoices, whatever. She is not the one waking up at 3:00 a.m. to the sounds of mice in traps, so her level of interest is commiserate with that. Mice aren't easy to find. Guy was just having an off day. We can just schedule someone else. She's be happy to click me into the schedule with whatever rando to crawl around my house indefinitely Nbd. Have a nice day! After the 17 photos of entry points and 4 photos of trapped mice, I did get a call from Josh. Not an apology for my time, not an acknowledgment that there was clearly a problem, not a promise to fix it, or an ask to try and sort it out, not a wish that he had just come out as I had asked, just a casual offer to swing by and check it out. I was extremely disappointed. After weeks of back and forth the saga of scheduling with the culminated egregiously anticlimactically. I am at a point in life where things have to work or someone has to care that they aren't working. You can't not care and not work. read more

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I'm a first time customer and the experience has been fantastic! Great communication and the crew has been above and beyond in their work! Oscar came to do the initial inspection and was very thorough and addressed all my questions and concerns. He went above and beyond to ensure all areas of my home were secured from all pests. He's a pleasure to work with. And Elijah did an amazing job spraying my entire house to get rid of a big ant infestation outside. They make their follow up appointments on time and addressed any issues or follow up concerns that I've had. Very pleased with their service and customer care. read more

Yes, I recommend Smart Pest Pros. Amanda is on top of it. I've experienced that their goal is customer satisfaction. I've been working with them since September and everything is under control. Zerius, Josh, Emmanuel, and Oscar have all done a good job. read more

last minute roach problem, time urgent. they came out, they sprayed. they accommodated my schedule needs. next day found many dead roaches. what else can I say. 5 stars. read more

Smart Pest Pros - Pest Control Near Me - Fairfield, California

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Patience. Smart Pest Pros has a lot of it. I have a condo that I rent out and Ive been having rodent issues since the end of August. My HOA hasn't assisted me with this since even though the issue started around the same time that they ended a contract with our previous pest company during the middle of summer. Despite my HOAs company reluctance to help, Smart Pest Pros has helped me out with my problem even after I ended my 30 day service the beginning of October. Because the holes under the unit are linked to the wall of my neighbors unit next to me, we've had trouble completely resolving the issue. Part of it comes from the fact that despite multiple attempts to talk to my neighbor, we haven't been able to inquire if they've had any issues underneath their unit. Smart Pest Pros knowing that I had a unique situation, even offered to do the visit for free if we are able to get a hold of them. At the end of the day, Im trying to do everything I can from preventing the whole building from being affected by me or anyone else nearby. That's why Im so appreciative for their help. Despite the fact that Ive been outside the 30 day window, Smart Pest Pros hasn't charged me a dime since. I highly received them to anyone just based on them making me feel like a human rather than a number. read more

I have been using this company since I have purchased my home. My house is located inside golf course where requires lots of pest control management such as bugs, bees, and mouses etc. They have been super helpful and all the workers have been super great. They do offer special monthly service rates for very reasonable price and they do respond pretty quickly like within 24 hours. I have been using them almost 3 years and I am still satisfied. I have started with their general pest control but I have added rats and mice issues I am very pleased. This company is also family owned which I definitely like to support small businesses. I do recommend this company to friends and family. read more

Josh and the team have been absolutely amazing to work with. They were extremely thorough, competitive in pricing, and quick to resolve our rodent problem. A big shout out to Oscar for working tirelessly all day to get our house rodent free. We feel safe knowing we have their services for the next few years! read more

Smart Pest Pros - Before - Pest Control Near Me - Fairfield, California

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I requested their services back in August. Joshua made time to provide me an estimate. He was very transparent about what we had to do to resolve our pest infestation. He sent teams out to the home, all very friendly and knowledgeable. His office coordinator Amanda is exceptional! Friendly and amazing services! They get the job done! I have a contract with them now. I also referred them to a friend in Vacaville, who's also using their services now. I highly recommend their pest control company! I love supporting local business! read more

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I had good luck with Smart Pest Pros. One thing that inconvenienced me, was that they needed to reschedule twice for two appointments. All of the employees who came here seemed competent. read more

Smart Pest Pros did a great job rat-proofing my garage. They blocked entry points while ensuring all doors remained functional for non-rats, like me. While other pest companies wanted to charge me over $1k and set up recurring visits, Smart Pest Pros came out to my home, assessed the situation, charged me a fraction of the other quoted prices, and did great work. They never tried to upsell me, and I felt respected. None of that "little lady" bull I got from some other companies. Highly recommend! read more

In the 5 years living in my home I've had a rodent issue in my crawl space. Smart Pest Pros is the third company that has come out to remedy this stressful situation, and they are by far the most thorough and professional company I've hired. From the start of the project I felt very confident in the level of service, and was assured that while we may lose some battles with these pests, we will win the war. Their dedication to solving my problem is palpable, and the follow-through on the project has been meticulous. In addition to rodents, ants have terrorized me in the home for years. I was confident in letting go my previous pest company to have Smart Pest Pros take over the outdoor spraying, and they have provided the same high level of service in this area. The peace of mind I've had since hiring them has been invaluable. Thank you!! read more

I personally don't have a problem with rats--unless they get into my home! That was my situation recently. I reviewed businesses online and chose Smart Pest Pros. Rats ARE smart and they can be pests! Chewed wiring can cause fires... The two gentlemen I worked with were professional, efficient, thorough, and most importantly, they helped me evict the rats! They completely secured my home from the outside and provide a year of monitoring. I highly recommend Smart Pest Pros--because they are! read more

These guys are great, reasonably priced and knowledgable. Zee (apologies if I'm misspelling the name) was particularly helpful, going above and beyond for us. read more

I had a good experience using this business to get rid of a stressful termite situation. Josh did the initial inspection. I had numerous other quotes some were even slightly cheaper but I chose Smart Pest pros because he took the time to explain everything and really inspect my property. He answered all of my questions and I felt confident they could fix the problem. I also like that it is a small family owned and not a big chain company. The communication throughout the process was great. Oscar and team did my treatment. He was fantastic and worked really hard to make sure to get all the areas around and inside the house. I am grateful and happy with the service I received and would definitely recommend. read more

Had routine termite inspection + attic rodent inspection as part of routine maintenance and roof maintenance/inspection : former was not an issue, had roof vents screened closed after droppings found. Inspection + repairs done promptly, hopefully will prove to be effective. Neighbor in Rancho Solano read more

Did a good job sealing around our roof solar panels to keep pigeons out. I recommend this company.

I haven't had a service from Smart Pest Pros yet but I called to inquire and ask for an advice about ticks. I witnessed 2 ticks inside the house and freaked out about infestation. I was advised it was probably from the dog that I take for a walk around the house. No need to panic yet but if I continue to see more ticks inside, call them for the service. I felt very relieved because other place I called earlier was immediately trying to schedule a $350 fumigation without any questions. I am going to keep an eye out for my dog and her bed, our beds, couches for a few days and if I witness more ticks, I will define all Smart Pest Pros for the service. Thanks! read more

The best in town and I mean that literally. Excellent service, very polite workers as it is a family orientated business. When I want something gone it disappears like that. Thanks Smart Pest Pros for the awesome job you do for us!!!! Paul Connor and family read more

This is an amazing company. The technician was so professional and nice. He was also on time. I strongly recommend this company for all your pest control needs. read more

Great Service easy to work with and a pleasure all the way through I would recommend anybody who has issues to use this honest company

Josh is awesome he is the owner with his dad very detailed and thorough with our rodent situation, the staff who came and helped are so nice and always are there to help assist during their inspections read more

Josh and crew just great to work with. Professional and clear on exactly what they're doing. Courteous and punctual. A company you can trust and depend on! read more

Josh was responsive, knowledgeable, friendly and prompt. He saved me a lot of money by looking at my deck, pulling up a board, and deciding that I did not have a subterranean termite infestation, nor did I have any signs of a dry wood termite problem. I appreciated his time and his expertise. He will be the first one I call if, or when, I need pest control. Thanks, Josh!! read more

Josh and his team are very professional. They have great communication and were very easy to set up service and appointments with. I have been using them for a while and I have only had one spider instance where I called them outside my usual service and they came fast and took care of it right away. I am very glad I use them and I highly recommend them to anyone seeking home service! I am definitely a customer for life! read more

After a bad experience with another company, Smart Pest Pros came to my home and got to work right away. They were prompt, friendly and efficient. I had a rat infestation. They took car of the problem in a week. They came to check for several weeks as I requested to be sure the problem was solved. They did a great job!!! read more

I called Smart Pest Pros after my current pest control company in Vacaville could not get rid of the rats in our walls and attic. For 6 weeks we listening to rats running inside our walls and ceilings every night until my previous pest control company finally recommended, we call an exclusion company. Josh came out within a couple of days of reaching out to Smart Pest Pros, performed an initial inspection, and then had his guys come out to repair openings in the roof that same day. They sealed all of the openings near the vents in our tile roof, and within 5 days, the rats were gone! We have not heard them since Smart Pest Pros sealed the openings in or roof and inside our attic in early April of this year. They were prompt, efficient, professional, and friendly. The price was more than worth it. I paid for the 1-year warrantied service. I would highly recommend them! read more

I used this business because they truly were local and family owned. I was also able to speak with a live person (Rich) without going through an automated phone chain. They were able to provide next day service, gave me the technician's name (Matt) and provide excellent updates on Matt's schedule on the day of my appointment. I found Matt to be courteous and polite. He was knowledgeable regarding the treatment he was using for cockroaches and was cognizant about our dog, giving us appropriate options and advice on possible hazards (pet-wise). It's been a week since the treatment and we have not experienced any further cockroach sightings so far, so the treatment appears to be effective. I would recommend using Smart Pest Pros based on this one experience. read more

I am really happy with the service I have received from Smart Pest Pros. They have been very communicative and have come out twice in one week's time. They are professional, reliable and easy to work with. Plus they have a great special going on with an entire year of service for one reasonable price. I highly recommend this company for your pest control needs! read more

We were surprised when we noticed evidence of termite issues at our home. Scheduled four companies to come out and inspect, large and small. In the end it was only the local smaller company, Smart Pest Pros that during their initial inspection identified the specific issue that was allowing the termites easy access and offered a solution. In the following days they handled the repairs and treated the perimeter of our home. Josh and his crew are very knowledgeable and communicated well and were great to work with. Very happy with them and their service. read more

Josh came on 7/18 to inspect. He was supposed to put together quote on overall cost to repair holes and for follow up inspection. Said I would receive quote by email by 7/20. It is now 7/24 and still have nothing. YOU GUYS ARE FIRED! read more

The service is professional: knowledgeable, personable, on-time and covered by a one year warranty. When I have called, they are responsive and provide service as soon as possible. read more

Smart Pest Pros are very respectful, polite, and professional people. Josh answered my questions and addressed my concerns to put me at ease when creating a treatment plan. I recommend you contact them to address your pest control issues. read more

This company has great communication with us and they go above and beyond. No bugs no spiders no mice read more

Of all the pest companies I've worked with, these guys are the most honest, trustworthy and thorough. They take the time to fully address all concerns and make sure work is done right. Most pest companies operate on a different model and don't get the job done the first time. Just an example of how they care about your home: the last company I worked with sprayed yellow foam around external vents to deter rats. Not only does this not hold up, it's ugly. Smart pest pros took the time during my home exclusion process to go around and replace the foam with metal covers, which do work and look much better. They want you to take pride in your home and know that things were done right. read more

I haven't dealt with a company especially involving appointments that was ever handled as professionally and timely as Smart Pest pros. Amazing follow up and reminders of the appointment. This is the old school service that seems to have left most companies. lifetime customer after this Brandon read more