We had them tear out the carpet in our living room, lay new hardwoods and refinish all the other…read morehardwoods in the rest of the house to match. They did such an amazing job ensuring all the floors looked perfect, finished the project efficiently, communicated well and were the best price we could find. Recommend SCV to all looking for new floors!

Nick was fantastic to work with. He answered all my questions in a timely fashion and even helped…read moremake sure that I ordered product correctly. He was very attentive and personable, and installation went smoothly as well.

I chose Olson after the positive reviews I read. Jennifer was great and answered all of my…read morequestions. She was patient with me and I did not feel pressured to make a quick decision. I came in on a Sunday and she was able to come out right away to get measurements. I appreciated the entire team contacting me every step of the way. I received a call within a week that my carpet was in and to schedule install. The Friday before my install I received a courtesy call on time window and what to expect. I received a call when the installers were on their way. They were friendly and efficient and left my home clean. I would recommend Jennifer and Olson rug for your flooring needs.

As you can tell from my profile, I don't write many reviews. But I had to stop, collect my thoughts…read moreand write about our experience with Jennifer Pyle at Olson Rug in Downers Grove. In a single word: Phenomenal!! We went in to finally replace carpet that had been in our home since it was built, having now seen it day and night from working at home during the pandemic. We were replacing flooring in the living, dining and family rooms, as well as a 2nd floor hallway and stairs, as well as painting those walls - so not a small investment. And even with lots of online research, I still had tons more questions, not wanting to make any mistake that I'd have to live with for a long time. I was at a stage where I had to see and put my hands on some samples before purchasing. Enter Jennifer..... We went to the showroom; she was friendly, personable, professional, knowledgeable, answered all of our questions (and asked some we hadn't thought of), navigated us around brands and options; and was amazing in turning our vision into reality, including moving forward with actually purchasing patterned (yes, patterned) carpet for those spaces! (Anyone who has been conditioned to always go for safe, neutral single colors in wall to wall carpet, knows the apprehension in doing this...) She came out to get measurements, with samples that helped us choose the best colors for the lighting and coordinate with the incoming paint color. I was extremely impressed when it came time to order - it was clear that she was very experienced in knowing how to efficiently account for pattern matching. When you're paying by the square foot, that matters! Ordering was efficient, delivery was on time; and the installers were Exceptional. We had some big, heavy furniture pieces to move in some of these rooms, even with the small stuff taken out. To this day, I still do not know how some of those pieces got moved....but they got it all moved, carpets laid down and finished all of the spaces, in One Day. They were professional, courteous, efficient, respectful and cleaned everything up when the work was done. As far as the results: I could not be more pleased! Each of the choices was absolutely spot on. Attaching a few photos here; they don't completely do it justice, but a small sample of how patterns transformed those spaces. And as for the carpeting on the stairs..... not only was the install amazing, but the comfort.... it is the first time ever that I find myself actually taking off my shoes and socks to just experience walking on it!! It seems goofy, yes; but in these times when we're spending so much time inside our spaces, the ability to step outside the home office, and onto Instant Zen, was a totally unexpected and welcome surprise. Will Definitely go back when it's time to work on bedrooms!

Wanting to support a local business, I approached them regarding installing vinyl sheet flooring in…read moremy 20 square-foot bathroom. After showing them a picture with residual tile grout I was told $1500. A man from Dorion came to measure, and indicated that the job could be completed for much less. Yet when they provided the official estimate, it was back to $1500. I was able to find a company to level the floor and install the vinyl sheet for under $300 plus the cost of the vinyl. Was it because I am a senior citizen? Was it because I am a woman? Whatever the reason, I can only assume they were trying to take advantage of me.

Quality, reasonable pricing, great guys and installers! Howard's sons are fabulous to work with!read more

I recently purchased a studio in Downtown Chicago and hired Creative Floors to remove my old…read moreflooring (carpet + tile) and install new LVP flooring that I had purchased myself. From start to finish, the experience was excellent. Johnny, the owner, was incredibly responsive, easy to communicate with, and flexible with scheduling. During the initial assessment, the team listened carefully to my ideas and concerns and offered thoughtful solutions. They even custom-matched and installed a broken baseboard piece and supplied quarter rounds I didn't have--they went above and beyond what I expected. The project was completed efficiently in two days, and the crew was detail-oriented, knowledgeable, and respectful of my condo's HOA guidelines. They were patient as I worked through approvals and logistics, and they did a great job cleaning up both my unit and common areas. I'm extremely happy with the quality of the workmanship and overall service. Creative Floors delivers excellent results at competitive prices, and I would highly recommend Johnny and his team for any flooring project.

I'm a detail-oriented (okay, picky) homeowner, so choosing the right flooring company was a big…read moredeal for me--especially because I was working with a very tight deadline. Creative Floors not only met my expectations... they completely surpassed them. The entire process was unbelievably easy. Ordering was straightforward, pricing was transparent, and Johnny wasted no time getting my condo measured. Their responsiveness alone sets them apart--every question I had was answered quickly, and the scheduling was handled like clockwork. When installation day came, Jose and the rest of the team were fantastic. Professional, efficient, respectful of my space, and clearly skilled at what they do. They got everything done within my narrow timeline without cutting corners, and the finished floors look phenomenal. If you want beautiful flooring, stress-free service, and a team that genuinely delivers on their promises, look no further. Huge thanks to Johnny, Jose, and the entire Creative Floors crew for making this project so smooth and successful. I couldn't be happier with the results.

I picked RHF due to the customer reviews. They didn't disappoint. Installed oak flooring and…read morestairs in 2019. The installers were fantastic and knowledgeable. They matched the stain adjacent to a maple floor. I asked about protection for surface scratches since I had a dog business, they suggested Synteko. My floors still look great 7 years later.

I would not use this company again. The salesperson told me the boards needed to be replaced and…read morequoted me for that work. When the installer team came out, they did not replace the boards and told me new boards were unnecessary. I was still charged for the board replacements anyway. I disputed this directly with the company on March 19th, the day of the installation, and did not receive a follow-up. I had to reach back out on March 31st to continue addressing the issue. At that point, they asked for photos, despite my earlier explanation that photos would not prove anything because of the nature of the work. Today, they responded by saying the pictures were "not proof" and agreed to issue a refund, but only after I pushed the issue. At that point, it's no longer just about the money. It's about integrity, poor internal communication, and how a legitimate customer concerns are handled by this business.

This has been one of the most pleasant experiences working with Matt and Karen of Floor Coverings…read moreInternational. They are thorough and meticulous with details - which means a lot to me. I had my second floor carpet replaced with the same vinyl flooring on the first floor. They were able to match the flooring for a cohesive look and it turned out great. Highly recommend!

They did a great job from start to finish. They were on time professional and went above and beyond…read moreto help me with my flooring needs. I will use them again.

Highly recommend JP Hardwood Flooring!…read more Johnny came out to my house and gave me an estimate to refinish all of my hardwood floors the same day. He does charge more than a few other quotes I received, but his rates reflect the quality of his work. He is very responsive and laid down all of the stain options I was looking at in 4 different rooms throughout my house so I could really see how the color looked in different lighting conditions. He was also able to seamlessly fill in all of the cracks in our floors making them look brand new and did the entire house in less than a week! Make sure you do your research on whether or not you want Synteko for your finish - we ended up going with a water-based finish since we have a dog and little babies crawling on our floors and didn't want to risk the toxins, but I would definitely trust Johnny with the finish if you're interested in it. Finally, about a month after moving in, one of our stair treads broke off and Johnny was able to come and replace it in a matter of days - he asked for the measurements ahead of time, so when he showed up at 8am, he already had the tread pre-cut and was done with everything within the hour. His work is truly phenomenal and I would recommend him for any hardwood needs you have!

Johnny and his team were absolutely amazing to work with! They were always punctual, professional,…read moreand respectful of our space. He fit us in last minute which was very appreciated. The work was done efficiently -- they replaced the carpet on our stairs with hardwood, and the color match to our floor was nearly perfect. We were impressed with the outcome; it truly exceeded our expectations. Johnny is incredibly knowledgeable, honest, and offered fair pricing. He was also very responsive throughout the entire process. Our stairs and floors look fantastic -- I highly recommend Johnny and his team!

We absolutely love our new floors. Don was kind and helpful as we contemplated our choice. Wayne…read moreand the install team were very customer supportive. Juan and Jason are impressive craftsmen. Overall, a great experience!

I can't say enough good things about Wayne and his team. He…read morestepped in last minute and refinished /re stained our floors after our prior contractor cancelled on us last minute. He gave us a great price and also squeezed us in his busy schedule since we were living without furniture and a pod in our front yard. The 25 year old floors look brand new and fantastic. His team did a great job.

George and team were outstanding. They were responsive and courteous. We received a fair price and…read moretheir work was great. Definitely would use again.

We had part of the flooring in our first-floor living room repaired, and they did such a…read moreprofessional and clean job. I was very pleased with the result. I highly recommend this GB hardwood flooring company. George was kind and very professional. We really appreciated those qualities in him as he did our flooring.

Could not have asked for a better experience. During the initial visit Paul took the time to…read moreexplain the process and find the best path forward for our floors. They were also flexible on scheduling and very accommodating. Throughout the entire process, the team demonstrated a remarkable level of care and professionalism. They took meticulous precautions to protect my furniture and surrounding surfaces, ensuring that the refinishing process went smoothly and without any damage. Once they completed the project, the transformation of my hardwood floors was simply remarkable. The floors looked better than I could have imagined, with a beautiful shine and a smooth, even finish. It truly felt like walking into a brand-new home.

This is a long overdue review as we had our floors refinished five years ago. The initial quote…read moreexperience was great - Pawel was responsive and knowledgeable His quote was in the middle of a few others and we were comfortable moving forward. Two guys handled the work - also great interactions with them. They helped us find a color that we liked. We were mostly happy with the finished floors, but it wasn't perfect. There were a small number of spots that had something bumpy embedded. In the closets, they were sloppy with the corners and didn't put as much care as the more visible parts of the house - it's true that people aren't studying the corners of closets, but we didn't love that. To me, and true 5 star business would do their best to deliver 100%.