Buff & Coat did an amazing job refinishing our floors! They were able to do our floors within a couple weeks of when we received our bid. I was very happy with the price for all the work done. They explained the whole procedure and what to expect very well. Provided verbal and written information about the process and how to care for the floors after the work is done. Excellent communication throughout the entire procedure. They were easy to get a hold of with any questions that I had, and were very knowledgeable. read more

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Great experience from start to finish. We couldn't be happier with our finished floor. We highly recommend Buff & Coat Hardwood Floor Renewal. read more

Great Job.... Buff and Coat worked on our floors yesterday and we are very satisfied. Simon and Hadeer were very professional and worked diligently to get the floors looking new again. We would definitely recommend Buff and Coat for all future wood floor needs ! read more

staff here is EXCELLENT! Tonya is great communicator and does everything possible to fit your schedule! buff/coat is great option for sprucing up floors! looks great! would use again! read more

We bought a house that had pre finished hardwood floors, we wanted them completely sanded down and change the color to a dark finish. We have stain gathering/dark spots in front of fridge and stove. While they attempted to fix, it still looks bad. Also, our entire floor has ripples in it which you can see with certain lighting conditions during the day (when the sun shines thru the windows). The reason for two stars instead of one is because of the positive interactions with their office manager Sarah. We are incredibly disappointed given how much money we invested. read more

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My wife and I cannot recommend Buff and Coat enough. After an extremely difficult time with another local flooring contractor that had to be fired, I called around and was blessed to find Buff and Coat. Ray came out to look at our job and was very knowledgeable and helpful answering our many questions. We were naturally very nervous about having another contractor in our home after what we went though but that was all washed away with the professionalism, communication and friendly service that was provided. We were provided daily recap updates and Ray never rushed me off the phone. The office staff were equally friendly and accommodating as well. As for the floors, they are stunning! Ray took time helping us pick the stain color and was very knowledgeable about each stain. My wife had her mind made up on a color, but Ray offered a suggestion that made the outcome of our project even more beautiful. We believe that we were blessed in finding this company. I hope that you will give them a try as well because I am certain that you will have the same great experience that we did. read more

Great company to do business with! Very responsive and excellent followup, from office staff to technician, you are dealing with a professional team that cares about doing a great job on your floors. Our floors really needed a re-fresh...over 25 years of wear and tear, many family gatherings, dogs, children, thrills and spills. Service offerings were exactly as promised. Buff and coat solution was the best option for us at a favorable cost. Best of all there was no dust or heavy odor. Floors look great when they finished!!! Thanks again Buff and Coat Now!!! read more

I appreciate that buff and coat was less than half the cost of having a company come and sand Buff and Coat did a great job making our floors look new again! read more

Buff & Coat lived up to all expectations. They were timely and transparent with the quoting, scheduling process. They were clear with expectations and process. They offered a competitive price point. Best of all they were trustworthy and did an impeccable job on our floor resurfacing. I left the door unlocked for them when I left for work and came home to beautifully finished floors. This freaked me out a bit since I NEVER do that with a contractor...but they put me at ease and convinced me of their integrity. They texted me upon arrival and when they left for the day. When I came home, instructions were taped to or door and everything was exactly as they explained it would be. The expected residual odor was present but minimal and subsided within 2-3 days. There were a couple minor blemishes prior to them coming in tucked away spots that had no stain which I didn't call out to them. It was not going to matter if they were not addressed but the addressed both of them. Basically I used the the spots as my test for quality and PASSED WITH FLYING COLORS! I highly recommend Buff & Coat and want a water-based product. So nice to work with a company that cares for quality. read more

I was looking for a way to improve the finish on our hardwood floors without doing a complete re-sand and Buff & Coat was it. They were a little difficult to reach -- I consistently got an answering machine and had to leave messages. So I played phone tag a couple of times but they did return my calls. One of the guys came to the house at the time we agreed and walked the floor to look at problems and discuss options, then emailed me a quote. We removed all the furniture except two heavy pieces we couldn't manage. They moved those the day they came to work. They showed up on time, were pleasant and careful with the work, kept me informed, answered my questions and left detailed instructions for how long we needed to wait until we could move furniture back onto the floors. We did have to keep our dog off the floors for four days. There was an odor. It wasn't terrible but did make our eyes burn so we decided not to stay in the house the first night. After that we turned on exhaust fans, cracked open a few windows and the odor dissipated. The mess was really minimal; I didn't notice dust everywhere with this process. The floors look great, not like new, but close enough. We're happy with the result. read more

We chose to buff and coat our wood floors prior to selling our home. Several spots in a few of the rooms were worn and discolored and there were different floors and sheens in some of the rooms. When they finished the floors looked AMAZING. The technicians were efficient and there was no mess. We are very pleased with this service and would use them again in our new home. read more

Buff and Coat did a great job finishing the floors for our new condo. The customer service is wonderful too. When I first called, Ray patiently and clearly explained the process, what can and can not be achieved. Pricing is very reasonable and up front, no hidden charges. Setting up the appointment was easy and quick. The team showed up on time, and were very friendly and professional. I was stuck at work and could not give the check to the technicians when they were done, Ray was very understanding and let me mail the check later. Overall, a pleasant experience. The only improvement I can think of is maybe setting up a online paying system. read more

We have used them twice in two different homes, they are great. Fair pricing, flexible schedule and friendly staff. I highly recommend them they came in and gave us multiple options to choose from. The floors both times looked brand new, they filled in gaps and did great work. I would highly recommend them! read more

Buff and Coat renewed our 30+ year old wood floors recently. Ray thoroughly explained the process to my husband and I answering all of our questions pointing out what could and couldn't be accomplished. Mary (in the office) gave us several appointment openings to choose from. Hadeer arrived on time, explained exactly what he would be doing and got right to work. We're very satisfied with the outcome and will recommend Buff and Coat and their Staff. read more

Tried to set up an appointment with this Buff and Coat. Called 10 minutes prior to confirm he (Dave) was coming. States he has to change the appointment. Luckily I called or I would have never been contacted. Poor service from the start. No thank you. read more

Buff and coat did an excellent job!Ray is very professional and knowledgeable, presented to us our options, no pressure.They did our floor while we were out of town, we came back to a brand new looking floor, they left it clean. We surely will use them again . read more

David, owner was rude and vulgar on phone when I called to get estimate. His price was almost twice what Mr. Sandless gave. He told me to stuff the job where the sun dont shine. Stay away from that type of rudeness. read more

Great people and great service! Our hardwood floors are 15 years old and were looking tired; dull, scuffed and no life. The Buff and Coat people cleaned the floors first, repaired and restained some problem areas, and lightly sanded and coated the floors. I like them better than when they were new. They look great but still retain some of the bumps and thumps that give them character. They also redid our oak stair treads too and they look great. Best thing to do to refresh your floors, plus they gave some good tips on what NOT to do to your wood floors, and what to do to keep them looking good longer. read more

Buff and Coat did an excellent job on our floors! They revived our 18-year old floors. They look amazing and with no mess! Their customer service is top notch. read more

Good value, prompt, responsive - they want to get the job done right and make sure you are satisfied with their service. You cannot go wrong with Buff and Coat. Our floors look great two years later. We had them back to do some additional work in another room. They have the expertise!! read more

The owner Ray is a true professional and really does a great job of explaining the process and then executing on what he says the team can accomplish. The floors looked outstanding at completion and I was seriously contemplating investing in new hardwood for my living room. If you are unsure of whether to get new floors or use this process consult Ray first. I truly believe he'd be honest with me and anyone I know. read more

We had Buff and Coat come out and provide a quote for us to help us revitalize our wood floors. Ray, the owner, is a true professional who provided excellent guidance and gave us the option to do a sandless buff and clear coat that was a lot cheaper than doing a complete refinish. We were happy with the results. read more

This is my second time using Buff and Coat and I'm extremely happy with my floors. Outstanding customer service, minimal time out of the house, and much more cost effective than a full sanding and finishing. Highly recommend. read more

This team did a fabulous job finishing the floors for a new home we were moving into with less than 2 weeks notice. They were very flexible in working around our schedule to have the floors finished prior to our move date. In addition, they were very engaging throughout the process. Kudos for the great customer service. We couldn't have asked for more with the overall service. read more

After removing a bathroom base cabinet, I had naked hardwood floor that needed staining and coating to match the rest bathroom floor. I called Ray. He was friendly and answered all my questions. Ray was able to send out someone next day. The floor looks great. read more

My floors look great after my Buff and Coat treatment. I was especially impressed with the level of their customer service, too. Prompt phone calls and clear instructions about what to do while the floors dried were very helpful. They scheduled our job around some unforeseen circumstances on my part with extreme patience. I will call them again for sure. Excellent work and service. read more

Ray came to evaluate my hardwood floor in Bolingbrook IL. He saw scratches and promised they will be treated with his service for $1650. This was not negotiated. Most of the scratches were treated, except for few but significant ones, most notable a large one at the entrance of the house. His crew also applied coat over dirt at the foot of the refrigerator without first vacuuming, so dirt is now stuck under sticky coat. Finally, they left sticky tape all around, which was not easy to come out. I reported these issues to Ray who refused to treat them, claiming the scratches are deep. These are the same scratches he saw during his assessment visit, especially the one at the entrance of the house. I have pictures to show. Just beware that this company tend to overpromise what they do not do, and does not treat scratches if they promise to do so, and that they should clean floor properly they apply coat. read more

We recently had the pleasure of being introduced to Ray Horan local franchisee of Buff and Coat. Our wood floors were showing 8 years of wear and we felt that they needed a bit of "rejuvenation", but did not really want to go through either the expense or upheaval that goes with a complete refinishing of the floors. Fortunately the Buff and Coat system requires little in home disruption, doesn't come with the lingering refinishing fumes and is a quick and economical way to bring your wood floors back to life. The best part though is that your house won't be filled with dust commonly associated with the sanding process done with a complete refinishing project that seems to stick around for weeks if not months. Working with Ray was a pleasure. He is knowledgeable, customer oriented, professional and above all trustworthy. We had no problem allowing Ray to Buff and Coat our floors while we were away on vacation. Thanks Ray for the great Job! read more

We had Buff and Coat refinish our wood floors a little over a year ago. They were about 6 years old and they were showing some wear, especaily around our kitchen table/ back door area. Since we have 3 small kids and a dog, we even paid extra for a second coat to be put on. The floors looked great at first; however, within a few months the floors started to look bad. We followed all of the instructions they gave us to keep the floors looking good, but nothing helped. we eventually had to put a rug down to try to minimize how noticeablly bad the floors were starting to look. Now, at a little over a year later, ours floors look way worse then they did before we used Buff and Coat!!! In the over 6 years we had these floors before we used Buff and Coat our floors were not nearly as worn as after less then 1 year after their service. We wish we never used them! We will be contacting the company to see what they are willing to do to right this problem. read more