I love this salon. I have been coming here since 2011. I love the service on every level. I…read moreespecially love my stylist Greer. She is focused on hair health. I know when I come here I will get a beautiful, modern cut and gorgeous color.

As an out of state person, I thought the layout and make up was interesting. Good use of space but…read moreisolated location. First time consultation service with front desk experience was great. Came back for the actual service which was really great for when you are seeing someone new. I really liked the stylist and vibed with her. However, the quotes were a bit different from expected but especially the bizarre custom and not verbalized expectations about tipping different people and not paying the stylists directly. The older front desk lady was quite rude and loud about it- very brusque. I didn't want to make it more overwhelming as it already was with the confusing situation. However, I'd like to request management to ensure front desk staff be trained with friendly customer service for paying clients especially if they aren't aware of your custom. I'd like to continue seeing the person I saw next time around but I wouldn't come on the day the old rude lady is there.

I got my haircut here for the first time by Ally. I found the salon through Yelp when looking for a…read morenew salon. I recently moved back to the area and wasn't happy with the haircut I had gotten at the end of January. Ally listened to the concerns I had about the cut and what I didn't like. She answered all my questions and was able to shape up my hair just how I wanted. Being autistic can make hair appointments really overwhelming, but Ally made me feel super comfortable. I am super happy with my cut and looking forward to another appointment with her!

I like this place for my blowouts. A little pricey but it's always good quality. They give a nice…read morehead/ neck massage as well.

Not the place I pictured when I came here for a cut (had a bob that got too long, so had to even it…read moreout), but the service was great, Ozzy and the rest of the staff were wonderful. Might make another trip out here for my next trim!

Tim did an awesome job cutting my hair today. This will be my first time in a salon and it was a…read morewonderful experience. With a very friendly staff and a calming environment, I'd highly recommend.

Norma did an outstanding job on my hair for a formal event! She is truly an artist with hair. I'm…read morefrom Oregon and visiting Maryland. So happy I found this salon. I love the relaxed and welcoming atmosphere. Would definitely go there again whenever in Maryland

Last update - Norma reached out to me personally offering to refund me and fix my haircut. I am…read moreupping my final review to 3 stars because I do appreciate the good customer service and offers to make it right and stand by their services, but ultimately it won't make my hair grow back immediately and so I will not be returning.

AWESOME NAIL TECH at this shop! She is amazing. The stylists are pretty amazing too!…read more This is a fun filled, laid back salon. They really try to make clients feel like they're a part of the family! I would definitely go back. At least every week!

I love my highlights. Sandy matched the color perfectly with my previous highlight jobs and checked…read moremultiple times with me if the color was okay and if I wanted it lighter or if it was too light and whatnot. I really appreciate that no one seemed judgmental that I didn't want a trim. I know I have split ends but I really appreciated that I didn't feel like a psycho because I didn't want a trim lol. Everyone here was friendly, laid back, accommodating. The price was right and Sandy did way more for me at a more reasonable price than the last salon I went to in Maryland.

I've been going to John for a while now, and he seriously gives the best haircut in Ellicott City!…read more‍ I always ask for a layered butterfly cut, and every single time he absolutely nails it. The shape, the layers, the bounce -- everything turns out perfect. I've also had my hair colored here before, and it came out amazing, but this haircut is honestly my favorite. John really takes his time to make sure your hair looks great from every angle, and he knows exactly what works best for your face shape and hair type. I always leave the salon feeling so confident and obsessed with my hair! If you're in Ellicott City and thinking about a fresh new style, don't even think twice -- go see John. You'll walk out feeling like a whole new person!

I had one of the worst salon experiences of my life…read more I contacted this stylist through Instagram after seeing his advertisements. Before making the appointment, I asked for the price, and I have screenshots showing that I was quoted $120, including a highlight touch-up, toner/gloss, haircut, and blow-dry. When I arrived at the salon, I was suddenly told the service would cost over $400. I was shocked because this was completely different from what I had been told in writing. I started to leave, but the stylist stopped me and eventually lowered the price to $300. Unfortunately, the pricing issue ended up being the smallest problem. During the bleaching process, after about 20 minutes, my scalp and even my ears became extremely hot and painful. I immediately told the stylist that something was wrong. Instead of checking my hair, I was told the bleach needed to stay on for about an hour. I trusted his professional judgment. That trust cost me years of healthy hair growth. After washing my hair, he deliberately stood in front of the mirror while blow-drying so I couldn't clearly see the condition of my hair until he had finished. He never performed the haircut that had been included in the agreed service, quickly parted my hair differently from how I normally wear it, rushed me to pay through Venmo, and I left before realizing the full extent of the damage. Once I got home, I discovered that many of the highlighted sections throughout the sides, back, and underneath my hair had been chemically burned off and broken. My hair had previously reached my waist. Now, many highlighted sections have snapped off dramatically, leaving parts of my hair several inches shorter. The color is also uneven, with dark ends, greenish tones, and a result that looks nothing like what I requested. To make matters worse, the bleach also permanently damaged my clothing. This is far beyond simply being unhappy with a color. My hair suffered severe chemical damage, and I lost years of growth in a single appointment. I have photographs, screenshots of our conversations, proof of the quoted price, proof of payment, and documentation of the damage. I cannot recommend this salon or stylist to anyone.

Always love my service when coming into the salon. Laughs Great Stylist Reasonable prices. I love…read moreTiffany she is very versatile with my styles.

Do not use this hair salon, stylist are rude and will leave you under the dryer and leave the salon.read more

Visited Old Town Ellicott City a few weeks ago and came across this gem! I called in for prices and…read morewas greeted by a friendly, warm voice. I booked my haircut for a Monday and my daughter's for the following Saturday. On the day of my appointment, my daughter ended up staying home, so I called to see if they might be able to fit her in since I was already scheduled. Janet was so kind--she took my number, checked with Melissa (my stylist), and called me right back. They were able to accommodate us, and both my daughter and I left feeling and looking wonderful. The environment is welcoming, open, comfortable, and clean. I've already booked another appointment for highlights--can't wait!

The best place!!! Sheila has a heart if gold and it's like a girls trip vibe with lots of love and…read moreattention. Great experience and walk out "Ohhhhh La LaLal