Well my pool is done and I love it. When designing the pool I was given so many options and a lot…read moreof help that I definitely needed. They have a whole team of people to help you. When we first started the project I was asked to download there builder application. I was able to get a hold of anybody I wanted to in the company by just placing a check mark by their name or Department. This company is like family to me now. What a great crew.

great communication, fair prices, impeccable support. 100% happy customer here.read more

I will say that he is knowledgable about pool maintenance and pool equipment. What he doesn't seem…read moreto appreciate is that homeowners have budgets and that we need some idea of the costs associated with home maintenance costs; including maintaining a pool. He thinks that he should not be questioned about his billing practices and believes that you should pay whatever number he comes up with without question. Simply telling a customer that chemical prices fluctuate, and pay whatever I say, is untenable. I also didn't appreciate him trying to goad me into a discussion about politics by saying more than once: "the price of chemicals have gone up since Biden became President." Just tell me how much it will cost to clear my pool, I'm not interested in your political views! He will never tell you how much you can expect to pay per month, only give you some a wide "possible" price range. Also, his utter arrogance was also a turn off. When I said he was too expensive or that questioned the basis for his exorbitant billing practices, he arrogantly told me that: "You want the best services for the cheapest price. And it just doesn't exist. You will always get what you pay for." In other words, if I don't use him and pay his unsubstantiated costs, I will not find other quality pool maintenance service providers. Finally, I offered to pay for July ($500!!!!), but not after, and then he immediately dropped me as a customer and charged me $274 for 1 visit; and my pool still had dirt on the bottom of it. Be careful in dealing with him, his knowledge of pools and pool equipment will distract you from his unqualified and unsubstantiated billing practices. I know he'll get on here an attack everything I've said, further showing his arrogance and inability to listen to customer concerns. Fortunately, I've kept all of the text messages between us as proof of what I've said.

I am more than pleased with above and beyond pool services. The owner is highly responsive,…read morefriendly, professional, and a good communicator. Regarding the pool, he brought it back to life and addressed all issues on the first visit. Give them a call if you need help and tell them JP sent you.

Had many years of great service and maintenance unfortunately they decided not to service my area…read moreanymore and stopped with no notice. Jacob who actually did our weekly maintenance was/is outstanding.

The appointment was quickly acknowledged and scheduled. Derrick showed up and was very…read moreknowledgeable about the pool and equipment. He solved the problem and was very reasonable. I used him 5 yrs ago and just recently. He fixed the problem this most recent service request within 5 minutes and did not charge me. I am so thankful for a honest person who is also a Christian. Thank you Derrick!

Blue Diamond is always super honest and they have a high quality of work, on top of being very…read moreresponsive and reactive to our requests. They strike a rare balance of good value and high quality. Highly recommend.

In October and November we had Blue Diamond Pools do a major upgrade/repair to our 21 year old…read morepool. I could not have asked for or found a more competent or knowledgeable team for our needs! For our entire project and at each stage either Brandon or Kim, or both, were onsite almost every day as the different sub-contractors worked on and completed each step. They were on top of everything, and were gracious when we asked to add something or make changes that were important to us, even if it wasn't important to them. We also added some concrete decking and drains to make things more pleasant and roomy for us. We were happy with the cost as well. Not only is Blue Diamond Pools a great pool contractor, but Brandon and Kim are fantastic people and owners. There is no one else I would call for my pool needs. Thank you guys for your outstanding work!

Greg and Chad are a great team and we loved working with them. We had an idea of what we wanted and…read morewithin a few days after telling them our vision Greg had us multiple designs to look at. He also was very calm and collected, knowledgeable, and professional. After choosing a design, we were walked through what features we could add, lighted bubblers (I think that's what they're called) get them! Turn around time was almost exactly what they had predicted (however they are at the mercy of the weather so we may have gotten lucky). We were able to enjoy our pool all summer, I Did I say they were professional? They are! I'm very into timelines and communicated expectations, they didn't bat an eye at my continuous questions. Now my husband on the other hand can be a handful sometimes, they were great taking his calls and fielding his requests. If I had one bit of constructive criticism, it would be in regards to timelines and expectations. I know I need reassurance and a lot of information, so a written timeline with an FAQ page handed over at signing would have helped me in the process. This being our first pool, I don't know what I don't know, so I had a lot of questions throughout the process. I hate bugging people, so my husband always had to ask the questions and I feel this might have saved us both time in that back and forth. 20/10 in all areas, hire them!

Firewater Pools was by far the best experience we could've had for pool building. We interviewed…read moreseveral pool companies, and Firewater was always responsive with our questions and more than fair with our negotiations. More than that, they followed up with everything throughout the entire build process. When they said they would be here they were here. The workmanship was amazing. They listen to our wants and our needs and built the pool of our dreams.

I really appreciate the quick response from Orion Pools. They were able to get my pool running…read moreagain and at fair price. They are very professinal and I would definelty recommend them for your pool needs.

I needed a new pool pump and was having trouble finding a suitable replacement. I have dealt with…read moreCody twice this week. Both times he was courteous and professional. He spent 30 minutes researching information online to try and find a suitable pump for me. What impressed me the most was that when I began asking questions about pool pump specifics that he couldn't quite answer, rather that try to BS me, he referred me to Billy at a nearby Leslie's in Mansfield, TX. I went to the Mansfield store and found what I needed. Thanks Cody!

I normally don't leave negative reviews but this really got on my nerves…read more.. I went to this location at lunchtime to pick up an O-ring. So did no less than eight other people who walked up to the doors only to find them locked. I know this because I sat in my car watching & waiting for someone to return. After having driven all the way here only to find the store closed when it is supposed to be open is extremely irritating. No sign or note posted to explain reason for closure.

Crystal Water pools did an amazing job! My backyard looks like an oasis. This company was reliable…read moreand professional!

Provided excellent services in installing new tile and replastering our in ground pool. Responsive…read moreto all needs. Work crews were professional, thorough and cleaned worksite.

As a retired person on fixed income I appreciate their fair pricing that we received for a…read morewaterfall pump replacement. But more than that Paul was very polite and took the time to discuss options and installation issues. Our original in-ground pool installer has changed owners and fallen down in service while raising prices over the past few years. Because of this we looked at Fort Worth pool repair services on Yelp. All in all, we are very appreciative of the work Blue Impressions did here in the Fort Worth area and we recommend them to anyone. The quality was great and pricing was exceptional. Thank you Mr. Paul.

Thoughtful and caring staff serviced my pool equipment and educated me greatly after asking a ton…read moreof questions. Great value for weekly service, our acid wash, and equipment repairs. Very affordable compared to doing it on my own or other services in my area and especially other companies in surrounding areas. Thank you!

for an above ground pool in the middle of a open 3/4 acre area - we rec'd…read moreBroken promises & lies from Phillip asked for surveys of properties - for what?, told us Oncor had to bring someone out to do an inground study for underground wiring, told us city required it - no they didn't, we called city they had never even heard from this man, not a requirement of city on oncor study, was to start on July 11 then postponed and postponed again - then he ghost us, then gets attitude, then he tells us its best he just refunds the deposit - I would never recommend this company to anyone!!!!!!!!!!!!!!!!!!!!! Correct Punctuation is not used in this pissed off statement

Philip was amazing. The pool was in bad shape, Philip made it new again…read more He has went up and beyond on this project. HIGHLY RECOMMEND! Thank you Philip!