Mike and Bob came out to inspect a chimney for potential tenants (squirrel or maybe raccoon?). They…read morearrived promptly and were respectful, thorough and patient with me (I ask a lot of questions). After an in-depth exam from all angles, they found nothing in the chimney and added a chimney cap (with a lifetime warranty!) to avoid future problems. They were efficient and cleaned up when they finished the job. Highly recommend!

Mike is very knowledgeable and he did a great job fixing an installation problem that hearthworks,…read more no. Reading wouldn't even a address. I bought the fireplace insert from hearthworks and they arranged installation. It was a horrible experience. But it's fixed now thanks to mand m chimney. Thank you Mike.

We hadn't used our fireplace in a couple of years, so I didn't feel comfortable just starting a…read morefire without having someone look at it first. Chimney Goat came out and checked the chimney, flue and fireplace. The technician found some buildup that needed cleaning but otherwise said everything looked good. He cleaned it out and gave us a few basic tips for using the fireplace safely. Simple appointment, no pressure and no unnecessary extras.

The flashing around our chimney was old and pulling away from the roof. I wanted to get it repaired…read morebefore it turned into a bigger water problem. Chimney Goat gave me a clear estimate and scheduled the work pretty quickly. The repair looks clean and they checked the surrounding area while they were up there. Everything went *exactly as expected

Hired The Fireplace Guys to inspect two gas fireplaces at their price of $300 each. What was…read moreincluded was unclear, but Derek gave pushback when I asked for clarification. It was a red flag. Jason showed up over a month ago, and the glass in one shattered during the process. I've been calling in an effort to get a repair, and Derek answered a few weeks ago and was beyond rude. They have not answered calls since. It's been a while since I've encountered such an unpleasant and unprofessional business. I don't recommend The Fireplace Guys.

I never received an email and I've been waiting!!!! Regardless, you can't return any of my numerous…read morephone calls?????????? How about referring me to someone who could help?????

Patrick came out to fix my foundation in the basement. His quote was more the fair and the work he…read moredid was excellent. He was prompt, responsive and thorough. The foundation looks good as new! I will be calling again when I need a mason!

My chimney cap blew off in a wind storm. I called Patrick Masonry on a Wednesday and they came out…read moreto take a look on a Sunday morning. I was grateful they were able to come on the weekend and a Sunday no less. Despite their busy schedules John was able to fix my chimney cap and repoint my chimney within a week. The price was great and the quick and excellent work can't be beat.

We hired them for an inspection. They gave us an estimate for $6,000-$9,000 for a new flue and…read morechimney cap, saying our flue was too cracked and damaged to use as per images from the scope camera. We got a second opinion and the other company stated our flue looked fine, we got some minor cracks patched and a new cap for under $1,500. It seems like Best Chimney Services may have just zoomed in on small cracks to make it seem like a worse problem. The only useful thing they did was give us a recommendation for where to get help with our gas fireplace. Wouldn't come back here for any chimney service.

I have been using Best Chimney for over 20 years and would not go with any other company. The…read morecustomer service, professionalism, talented staff, quality of work, in addition to the positive attitude and value for the services provided, is second to none in the Boston area. I have been very fortunate to have worked with Rich since 2003 and so happy to hear his voice every time I call with a service question or to schedule a service call. More recently I have had the extreme pleasure of having Mason be the lead on installing a stainless steel chimney liner for me and conduct a fire test for work recently completed. Even though there was a challenge with the size of the liner, due to my chimney being narrower in the middle, Mason was able to easily troubleshoot, find the correct size and have the installation completed shortly after the initial visit. Mason returned today to conduct a fire test to ensure everything was in working order and supplied the necessary paperwork for my property management company at our condo association to prove that my fireplace is in working order and safe to use. Mason's professionalism, leadership, critical thinking skills, positive/can-do attitude and easygoing manner were most impressive. I want to also commend the trainees that I met on both visits, Ron, Julio and Leo. All were models of customer service and professionalism and very happy to be with Best Chimney. It was obvious they were very pleased to be training under Mason and had a high level of respect for him. Best Chimney is doing something very right by having someone as capable as Mason and trainees as eager to learn as the three gentleman that I met during my service calls. Thank you!

We are absolutely thrilled by the quality of work, the professionalism, effort and courtesy of the…read morestaff at Sweepnman Chimney! From the moment I met the estimator Stan, I could tell by his professionalism and willingness to answer any and all of our questions that we were hiring a winning team! Meghan and Natalie at the office were always courteous, timely and extremely helpful with all the scheduling, billing and questions we had. When it comes to workers.....well, I don't think you could ever get a better combination than Chris and Anthony. From start to finish, these guys were at it all day long. They were always friendly, courteous and willing to answer any questions we had. From the massive staging construction, the crown and brick removal, to the beautiful rebuild and complete waterproofing of our chimney...these guys were extremely efficient and worked very well together....it was impressive to say the least. The color matching of the new brick and mortar to our existing is incredible. The craftsmanship and quality of work is second to none! The cleanup was impeccable and we even got a beautiful report with construction pictures to keep for our files....you can't beat that! We will definitely be hiring Sweepnman again for any of our chimney needs.

Very expensive. 2 very young kids showed up to sweep my stove liner. Then one says that I should do…read morethe boiler flue as well. I considered it thinking he already looked at it. When he looked at it, he said "oh no, can't touch that". Meaning, he was ready to upsell me before he even looked at it. This company has nice shiny red trucks. Who do you think pays for them? Watch the upsell and get multiple quotes.

Great service quality and friendly customer service, at a very reasonable price! Would highly…read morerecommend

Duran Chimney fixed my damper with a new, more energy efficient model. The quote was fair, and the…read moreowner is a super nice guy. I feel like this is a great business to work with if you need help for your chimney; good work!

Called EK Exterior Solutions to schedule an inspection for my chimney…read more Eddie was very kind and professional. Eddie gave us a report after doing the inspection. My wife and I approved the work needed to be done and scheduled it for the next day. Eddie cleaned the chimney, fixed the crown, and filled the cracks in the chimney. The cherry on top was pressure washing the outside. Now our chimney looks newer than our roof! (The roof was done 2019). I'm very impressed with how quick everything was done and send him a relative of mine as a referral.

I had an excellent experience with this chimney service. The owner Eddi arrived on time along with…read morehis assistant, they were professional, and the inspection was very thorough as well! A friend of a friend recommended them to me and I'm so happy I went with EK!