Great service quality and friendly customer service, at a very reasonable price! Would highly…read morerecommend

Duran Chimney fixed my damper with a new, more energy efficient model. The quote was fair, and the…read moreowner is a super nice guy. I feel like this is a great business to work with if you need help for your chimney; good work!

I was a complete stranger to gas fireplaces... the thought of tinkering with them also concerned…read moreme. I could not get my gas fireplace lit, so I called John Gray for some help. John came over and promptly diagnosed the issue, and subsequently fixed it. Furthermore, John took the time to teach me about the unit, and addressed my questions thoughtfully. I had a great experience with John and this company. They will be my first call for any future issues that they specialize in. Would highly recommend.

Responded immediately to my email request for service of a gas fireplace. They arrived in a timely…read moremanner and did a complete service of the unit. They were able to identify a wiring problem and quickly and efficiently fix it! Highly recommend!!!

Worked with them for years, never a problem. I've recommended them to other builders.read more

Our builder recommended Advantage Fireplace. They were helpful helping us choose our gas fireplace…read more The fire place was delivered when promised and the company came back and walked us through our new gas fireplace. The company only works with contractors. They were amazing

Lost gas hit air furnace last Sunday afternoon. Called this company and a human being answered. I…read morewas told he would contact on call tech who would get back to me. Heard from tech and he was at house within the hour. Diagnosed problem and advised the part wouldn't be available on Sunday. The part was difficult to chase down as it had to be ordered. The tech kept us in the loop daily and the part arrived for early Wednesday morning replacement. This company was professional,reasonably priced and maintained contact. I highly recommend them.

This company is the BEST! By far. Thank you very much to Ryan Lapinski and his group- and the…read moreentire company. We had our hot water tank go and a basement covered with water--- on a Saturday night.....We were pumping water and frantically calling companies. A couple of places answered our call but told us that the unit would need to be ordered and install would be 3-5 days. We were told that "no one has that tank in stock". Then we found New England Gas Systems and Ryan. We texted pictures of the tank and #'s to Ryan and within minutes he confirmed that they had the tank we needed- in stock....Ryan and his team arrived AT 8 AM SUNDAY MORNING to remove the old unit and replace the tank. The floor was literally still wet and they saved the day. Thank you very much Ryan & New England Gas Systems!!! -Kevin

Shawn and Kerry were terrific. Prompt, excellent work and very friendly. Their price was also very…read morereasonable. We will definitely contact them again when/if we need any additional service. We are glad we went with them. Our flue is now clean and safe for a winter full of raging fires. Thanks guys!

Shawn and Kerry were great and very reasonably priced. They work with the Boxford Fire Department…read moreso I felt like someone who actually had experience (versus just a license) was cleaning and inspecting my chimney. They were both patient in answering all of our questions. I would highly recommend them!

Very responsive service Day 1 of heatwave! Fagundes sent out…read morea great Tech (Eddy S) who was pleasant, professional and got our HVAC system up and running same day! ~ Every other place I had called said, see you in 3 days!!! Price was reasonable and I will definitely use this company again for home maintenance.

Imagine a company using an AI robot to book a maintenance call on a system that is 2 years old and…read morehas been serviced every 6 months and charge a fee just to book the maintenance - scammers. Maintenance fee was advertised in the card they mailed yet want more money to make an appointment. I will not do business with them. Stay away guys- I'm no fly by night. Look at my level of reviews on Yelp.

What a great experience today. I had a 9am appointment but found out he was running late, and that…read morewas fine. Things happen, and I am sure another job took longer than expected. When he arrived, he assessed the issue and explained that I did not need a cleaning, as the chimney was clean. He went on to say that at one point, there was a chimney fire, there is a liner, and smell is coming from that liner. He provided information on how to get rid of the smell (it only happens when damp out) and only charged me for the inspection. He explained everything, wrote down everything, and re-iterated what NOT to do. He was friendly, honest, and informational. Alpha will now be my go-to for all fireplace and cleaning needs.

As far as chimney services go, I have no sentimental attachment or preference as to which one to…read moreuse. This one comes as 1 of 3 recommended services within my HOA driven community. Alpha was first on the list, so I called them. Multiple times, actually. And I'll explain why right now. Setting an appointment with this company was easily the least convenient part of the process. See, first time I called, we set a date (with no time window to narrow it down, btw), I waited at home for them ALL day, only for them to be a no-show. Okay, fine. Whatever. Probably had a breakdown in communication or something. Some weeks go by whilst I'm contacting other places for quotes. Long story short, I stuck with Alpha because they are honestly the most affordable option here. I call again, get a quote of $150 (even though the previous quote was 100 dollars less, but whatever), set a date for a full month later, call to reverify the appointment since nobody reached out via email or phone to reassure me I still had an appointment, got the time window narrowed down to one half hour (very impressive), dude comes out, inspects my chimney in 5 minutes, charges me the original quote of $50 and he's out. Bing-bang-boom! We got ourselves a usable chimney for the next foreseeable year. My only problems were regarding appointment confirmation and (evidently) receiving misquotes. Despite this mild confusion, I'd still recommend them for, if for nothing else, their frugality. Alpha Chimney Sweeps receives 4 chimney check quickies out of 5.

Be careful here. They have a very one-sided contract template…read more No timeline--50% upfront deposit--no refunds under any circumstances- locks in their exclusive services for life time. Be very careful here.

Excellent price and great service. This was the first time I had my chimney cleaned since owning my…read morehome. They were on time and explained everything with a live scan of the inside of my chimney. Definitely will use this company again.