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    PC HOUSE NOW RIVERSIDE

    4.4 (47 reviews)
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    Response time

    3 days

    Response rate

    100%

    Services - PC HOUSE NOW RIVERSIDE

    Data recovery

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    microscopic image of my motherboard.
    Jazmin C.

    Was meaning to write this review months ago but I was past the word limit and gave up, but i'm writing it now after finally having the energy to do so again. I brought my laptop in due to heating issues and *he* cleaned it. It worked perfectly, and he then suggested I should replace the fans and repaste the laptop. ok i don't mind. He ordered the fans and **thermal paste**. Odd that he didn't have paste in stock at his PC store, but whatever. Day came by to replace then he states I needed liquid metal for my laptop(msi rog gu502lu). Odd that he just now told me, but I agreed and he **ordered** the liquid metal. Finally, he did his thing, and i received the laptop. Did i mention i paid for 1 full gram of liquid metal, and paid for new thermal paste, only to not receive what was left? I essentially paid to restock their shelves. Anywho, my laptop's graphics card wasn't working when I got it back. He said i could bring it back, so i did. He took a whole week only to update me by sending a freaking malwarebytes scan when it was a clear hardware issue. I knew something was up. I wasn't having it since I did notice he uninstalled and reinstalled GeForce experience during his one week endeavor of trying to figure out the software issue that was preventing my gpu from being detected. he definitely knew my card wasn't being read, but said nothing. I called him out, he didn't like it and began blaming me, so I took the laptop back and then to a reputable shop. (he at some point towards the end did say it was a hardware issue and to replace the motherboard for 559$, labor included. I was not about to spend more money especially since i no longer felt he was credible.) The new shop told me liquid metal was spilled all over the motherboard. sent me pictures and videos about it. telling me how the person who handled it had no idea what they were doing. messaged *him* back and he refused to take accountability. Kept blaming me, which was slightly funny, given the proof i showed him. The new shop cleaned the liquid metal off my motherboard, and my gpu was finally being detected :). Oh yeah, did I mention that when I confronted him and showed him proof, he tried refuting my proof by sending me a picture of someone else's dusty laptop fans ? He only realized when I commented on it. :P did i also mention that he boldly claimed that the liquid metal wouldn't damage the gpu? (just search up what liquid metal can do) Anyways, I would avoid this place if you can. Most of the reviews here are from people who only have 1 review, AND give this place 5 stars without giving any detailed info on the services they received . It's odd. Find *small businesses* or *family owned* that are reputable. Other places in Riverside charge less for labor anyway. They also probably won't essentially gaslight you into thinking you were the one at fault :,^] Or you can test your luck and hope you don't end up in a situation like mine, lol. || "Your lack of not taking care of this machine has caused the problem not any technician or liquid metal or thermal paste." || for giggles, i am linking a picture of "my" laptop (for clarification, this is the picture he sent to me to refute my arguments. it is NOT MY laptop. he sent me the incorrect picture, which was funny. That is the picture of the laptop with dusty fans)

    My build
    Zachariah M.

    PC house helped me complete my build and they were very helpful. Everyone was so knowledgeable and updated me with everything they were doing to my machine. If you need help with building a pc or any other type of hardware, this is the place to go.

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    8 years ago

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    2 months ago

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    1 month ago

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    3 months ago

    Too expensive would not recommend would sell you pc parts thats not even needed also the cable management is bad

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    Gilbert N.

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    2 years ago

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    Gilbert N.

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    2 years ago

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    6 years ago

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    7 years ago

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    6 years ago

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    4 years ago

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    9 years ago

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    4 years ago

    PC House goes above and beyond for their customers. Grissom was super helpful in troubleshooting my custom-built PC! 100% would recommend.

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    9 years ago

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    7 years ago

    I had a SSD upgraded and cloned within 1 hour great place to install new hardware and software.

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    10 years ago

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    7 years ago

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    6 years ago

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    10 years ago

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    5 years ago

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    6 years ago

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    Gilbert N.

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    7 years ago

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    9 years ago

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    8 years ago

    Mike is so nice. He fixed my computer quickly he explained what he was doing and charges a reasonable price. Would recommend to anyone.

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    6 years ago

    Always great service! We have been taking our computers here for several years. Very honest and trustworthy!

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    6 years ago

    RGB greatness. Shout out to Brian for putting together my dream pc. Tremendous thanks to Mike for all the help.

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    9 years ago

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    8 years ago

    This is a great place and good price. mike will take care of you and give top notch customer service

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    10 years ago

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    12 years ago

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    11 years ago

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    11 years ago

    Amazing! Owner was super nice. Sold me a very hard to find CPU fan for my 5820K Intel i7. They were the only store in Riverside that had it.

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    10 years ago

    Good place, caring family ppl. Knowledgeable and friendly.

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    12 years ago

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    11 years ago

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    Brian L.

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    Photo of Monica C.
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    10 years ago

    Great service!! He was SUPER helpful and honored the 5$ off coupon. I finally got my computer fixed! Yay! Thank you guys!

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    Page 1 of 2

    Ask the Community - PC HOUSE NOW RIVERSIDE

    Do they buy used computers? Because I want to know what mine is worth.

    Sometimes we purchase used computers depending on the age and condition, but if you bring your computer by the shop, we can give an estimate on upgrade options or possibly an estimate on what the computer is worth

    View All 2 Questions

    Review Highlights - PC HOUSE NOW RIVERSIDE

    I've bought cables and other hardware here, and Mike always has just what I need for a really good price.

    Mentioned in 12 reviews

    Read more highlights

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    Fixenter

    Fixenter

    4.3
    (136 reviews)

    The actual repair was solid -- swollen battery replaced on my 2017 MacBook Pro, fair price (~$205),…read moreand they honored a 1-year warranty on the battery. The tech clearly knows his stuff. Where they fell short was communication. I was quoted "a couple hours" on the repair, so I waited around most of the afternoon -- and it ended up not being ready until the next day. A quick heads-up that it'd run long would've saved me from wasting an afternoon in the parking lot. If they'd just kept me posted, this would've been an easy 5 stars. Would I go back? Probably, for the quality of work -- but I'd confirm the timeline up front and not count on the estimate.

    WARNING: DO NOT take your devices here!…read more I brought my iPhone 15 Pro Max in with minor water damage after a trip. I told them upfront about the issue and clearly said that if it couldn't be fixed, I'd just go through insurance. The staff promised they could repair it and quoted me around $300, so I trusted them and left my phone. After that, it was one delay after another--they kept saying my new screen was "on the way." When I finally got my phone back, it started flickering and shutting off within just a few days. I brought it back, thinking it was under warranty, only to be told that they wouldn't fix it and that the flicker "wasn't covered." The manager, Brennan, will say whatever you want to hear just to get you to leave your device. It's all talk until you've paid, and then suddenly the story changes. I feel completely taken advantage of. If you value your phone, your time, or your money--go somewhere else or use your insurance instead. This location is unreliable, misleading, and not worth the risk. Easily the worst repair experience I've ever had.

    PC HOUSE NOW RIVERSIDE - datarecovery - Updated July 2026

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