BUYER BEWARE**Keep on shopping. Worst service you could ever imagine. Didn't even get the new garage I purchased through them installed. Do not do business with these guys. Wish I had looked on yelp before excepting their services. . Garage door fell off tracks onto my truck. Previous homeowners used A1 garage service (A1 sticker on door & wall) so I figured I would contract same service (really bad decision not sure what I was thinking, clearly wasn't thinking) Installer Nathan disassembled garage door from my vehicle without any help (solo). In doing so he put some gnarly scratches on the hood of truck. He could have asked for help. As tough as this was I let this slide... because how am I going to prove it? There was a fallen garage door on my truck.. Ordered a garage door and put $1500 down. The installer had to come out once again to make measurements (why wasn't this done last visit?!?) The installation date for garage door was set for August 10 . Day of install I get a call informing me that they ordered the wrong spring and would need to set me up for install in a Month. Reset-up appointment for a month later. Installer comes out, dismantled my garage door and then proceeds to tell me that he has the wrong garage door (after he reassembled, broken garage door) Called the scheduler to set up another appointment. They told me they didn't have anything for another two weeks. Cool whatever, I set up another appointment two weeks later. Installer was supposed to contact me by 1 PM. I didn't get a response so I contacted the appointment center at 3 PM and they told me that they would have the installer contact me. No call at 5pm so I called back and they told me he was still on another job. At 6 PM The installer contacted me and told me he was on his way. At 7:20 pm I get a call from the headquarters they claimed the installer would not be coming out because they had the wrong spring once again.. I told them I'm done and would like a refund. Few other things to mention the installer left bolt in my driveway that dug into the treads of my tires . No big deal it did not puncture my tires (e rated tires) He also left a small amount of trash in my driveway. Save yourself from time, frustration, hassle and money . Look elsewhere.. these guys are a huge scam. So much so I'm going to reach out to the bbb as well (who really has time for this) In the end I have scratches on my hood, bolt in the tire and took off 3 days of work for "installs" (I'm hourly not salary) and still don't have the door installed. Really bad unethical business. jokes on me I suppose read more

We had been having issues with our Garage Door, it was not opening all the way, sometimes half-way sometimes less. So we called around and A1 Garage Door Service sent Joshua Hernandez. No service fee for new customers. Background, we have been in our home for 25 years same garage door opener. We had to replace our spring Pre-covid. So Josh did his assessment had me meet him the garage where he explained everything to me, so that I could understand what he was talking about. We had one spring versus two springs which helps the motor work easier and less wear and tear. The spring we had was not even rated for the size and weight of our door. So I had him do the work and we were amazed at how much quieter and gentler our garage door worked. No excessive jerking or slamming as it closed. He was easy to work with and went to great lengths to make sure we understood everything that needed to be done. He finished the work and called me out again, garage was clean no mess, he proceeded to tell us all he had done. He opened and closed the garage and had me do it from the keypad and both our vehicles to ensure there would be no issues once he left. Awesome service, they do have 5% Senior/AAA/Military discount. read more

I Highly recommend A1 Garage Door Services and especially Josias Rivera. I called and made an appointment and Josias was prompt and right on time the next morning. I already knew my motor for my Large RV Garage Door was starting to go bad. Sometimes it would open, other times not. It also sounded like it was trying to give birth with all the straining it was going through! Well, Josias went to work and sure enough, after 8 years, the motor was about shot. I was the one who stated that I wanted a new motor. Also, the Rollers were plastic and were 2" Rollers. I had the Garage Door motor replaced with an updated one and 7" Rollers. Josias ensured the door hinges & Rollers were lubed up and in working order as well. The Garage Door performs flawlessly now and is so quiet that I can barely hear the door opening/closing. Josias was very professional and courteous and I will be using A1 and Josias to maintain my door yearly. Thank you Josias and A1 for taking care of my problem at $2K. read more

They seem very professional, and somehow manage to get almost perfect 5 star reviews on Google, but the reality hits you when they show up. The rep was nice and all, but their prices are so ridiculously high. They first quoted $1700 to replace a garage door opener. Nothing special, just a simple garage door opener. When I politely told the rep he was way overpriced, he immediately called his boss to tell him my reaction then put his boss on speakerphone. He tried to justify the higher cost, then lowered the price several hundred dollars, which was still way overpriced. The whole scenario felt so scummy! After I sent the rep on his way, they later sent an "inspection report" which was completely falsified as the rep never did any sort of inspection. Today, I received an email trying to get me to join some "worry-free" club where they can take money every single month for doing absolutely nothing! STAY FAR AWAY FROM THIS COMPANY! read more

We have a three car garage and the large garage door in the smaller garage door needed repair. The larger garage door was acting up and was afraid that we would not be able to open her clothes. It was 5:30 PM the other night and I could not get my car out of the garage. I called A1 garage and they asked a lot of questions and they had someone out there within 35 minutes. The technician is Joshua Hernandez very knowledgeable. Explain went over everything took pictures and we had to do quite a bit of service on the large garage door and then the smaller garage door, which was a surprise we're going to have to replace that they went over everything and also we are Military you get a discount they wave the discharge your military or first responder Very professional very knowledgeable. I cannot say enough about the program what they offer. You can also become a member and all that they offer for their services. Definitely referring. read more

We responded to a promotional mailer from A1 Garage Door Service, which included a tune-up offer and additional discounts on other services. Our technician, Joshua, provided updates on his estimated arrival time, which we found helpful. We also received a photo and bio of Joshua before his arrival, revealing his background as an Army veteran and a father of three. Joshua was a pleasure to work with. We were impressed by his comprehensive evaluation of the necessary repairs and replacements. He presented our options clearly, without high pressure, and maintained a clean workspace. We highly recommend Joshua, who can be reached at 210-660-5420. read more

I cannot say enough great things about Aaron! He truly made a bad day turn out to be a good one, and not just because of my garage, but because of his genuine kindness and very friendly personality! He was very thorough and knew exactly what he was talking about. He went above and beyond to help me with the issues I was having and offered to do anything else he could. If only the world had more people like him in it! A1 is extremely lucky to have him on their team and he will be my first call! Thank you again Aaron, for helping me with my garage door and showing me what pure kindness looks like again! read more

Yesterday, A1 garage came to my house to discuss my "broken" garage door opener. Three companies earlier simply quoted me total replacement but A1 checked out my equipment and determined that it was still functional but needed service. I'm so grateful that I did not have to incur such a large expense at this time. I set myself up for a maintenance contract, knowing that in the future, I would be taking this step and I trust that A1 will be a good company to go with. A special thanks to Armad for his thoroughness, knowledge and professionalism. read more

Aaron Jorriy, the Market Lead who inspected my garage door, was exceptional. Not only did he conduct a thorough inspection, but he also took the time to educate me on every component of the garage door system, explaining how each part functions and how they all work together. His depth of knowledge was impressive, and it was clear he's genuinely passionate about his work. I left the appointment feeling informed and confident in the condition of my garage door. Highly recommend Aaron for anyone seeking expert service with a personal touch. read more

I want to give a thank-you to Henry for his outstanding service. He was professional, knowledgeable, and extremely patient throughout the entire process. He took the time to explain everything clearly, answered all my questions, and made sure I understood what was being done. Henry's attention to detail and friendly attitude made the whole experience stress-free. My garage is working better, and I truly appreciate the care and expertise he provided. Highly recommend Henry for anyone needing reliable and exceptional garage service! read more

I had a great experience with Connor Planty on a spring repair for my garage door. He was professional and genuinely caring from start to finish. He honored my military discount and an additional $75 off, and he also did a few extras at no charge. After the repair, he took extra time to adjust the door so it ran quieter, completely unprompted, just because he wanted it right. The door works smoothly now, and I felt well taken care of. If you want someone who's skilled and thoughtful, ask for Connor. read more

Amazing service! Honest, informative, and thorough. The technician we had - Armad - was so nice! He did a comprehensive check of our garage system and explained the results, then offered suggestions on what we could do. I did not want to spend a bunch of money on a new garage, so he went over options what we could do and how long he thought they would last. He stayed well into the evening to finish our repairs. We will definitely be using A1 for our future garage door needs. read more

I had a great experience with A1 Garage Door Services, especially with technician David Rice. He was prompt, professional, and exhibited a high level of integrity throughout the entire process. The cost for the garage door tune-up was reasonable, and the quality of service made it well worth the investment. I would definitely use them again and highly recommend their services! read more

David was personable, professional and explained everything in detail. Appreciate the caliber of his work with replacing the motor and walking me through the app, and even getting my old remote synched with the new motor. The overall price did seem a bit high - $989 for a new basic motor installed but I couldn't be more pleased with David's work. read more

I am so grateful for the services that A1 Garage provided. They reached out to me when I put the service request in. Greg was wonderful in helping me understand garage mechanics. He didn't pressure me into expensive repairs. He did provide the best options for me at this moment. I trust this company 100% to assist you with any garage repairs. read more

Josias was great! We have garage door with a small operator That was a replaced, not too long ago. the operator was just too weak to replace the motor problem. Instead of replacing it, Josias carefully inspected the door carefully, with total tone up, now the door is working perfectly. Thank you very much, Josias! read more

I had them come out for a service to realign the garage door. I knew it needed some work done on it as well. Richard explained everything in detail and was patient. We fixed what it needed and that was it. I would recommend A1 Garage Service and Richard, their technicia. read more

Connor was very helpful and quickly came out same day to service my garage door. He replaced my current garage door opener with a more advanced system that has no noise. I and very impressed with all the work done in less than a few hours. I would recommend there company read more

My installer Gabriel was incredible. He was most professional person I have had work in or for my home since I bought my property; yet, very sweet and personable. He might be one of the brightest of your company's FIVE star ratings. I definitely give him a 5+. read more