A1 PolishCleaning Seervices has been helping me keep my home clean for several years. They are on time and thorough. I never have to "re-do" anything that has been done by them and I am always pleased with the final results. Often, they go above and beyond the normal cleaning duties, with such assistance as doing windows outside and even helping shovel snow. Grace, the owner is a wonderful resource for additional home services. Although that is not her primary focus she is willing to assist in arranging other home repair services. read more

Please be very aware of this service. The owner is unprofessional and does not stand by her own contract. We have already filed with small claims court. Her cleaner broke our bathroom tub drain; actually cracked the pipe while cleaning. It appeared the cleaner was unable to physically clean a house our size and had repeatedly asked Grace, the owner, for another assignment. After our contractor and plumber wrote documentation that her cleaner was at fault, Grace refuses to submit the claim with her insurance. To quote her, "you have enough money, you pay for it. I am a hard working immigrant, I will not pay". I am more than pleased to answer any questions in regards to this review. Please be aware. Most of the positive reviews listed here read as if she wrote them herself. read more

A1 Polish Services - Home Cleaning Near Me - Chicago, Illinois

A1 is an excellent, high quality cleaning service with real integrity. The quality of its service is nearly perfect. People who gave poor ratings give poor ratings to many places (check it!) - they are usually malcontents with personal and mental problems, showing how important they are, illegally threatening without realizing they may be sued for DEFAMATION and preventing businesses from doing business; typical low-life creatures with superiority or inferiority complex. A1 cleans my house for over 6 years and the quality of work is more than satisfactory. there never was a problem; no damages ever! .....I highly recommend their services. You'll be happy like I am :) read more

Excellent cleaning service! They work efficiently and quickly! Grace is very good accommodating your needs and times! I've already recommended to family and friends! read more

I had to wait a while to be strong enough to write this review. But I needed the world to know this story. For a usually friendly, easy-going gal like myself, this was by far the worst customer service experience I've ever experienced. Yes, worse than Comcast. Shortened version: My father died. This was a maid service he was using so we called them to see if we could keep the schedule because we were holding a memorial on that Friday. Maid called and she had car trouble so could only come the next day. (Thurs). Fine. NBD. She showed up hours late and we had already called another maid. As you can imagine, a lot was going on. We apologized and explained in our broken polish. She was nice, called her manager to hammer out details. I got on phone with manager. She may have been related to satan. Why? Aa. did not apologize for our loss, after working with my father for months. OK, fine. B, I tried to set up regular cleanings for my mother so I asked if she could come out next week and how much was the cost. She refused to tell me and asked "why are you involved in this" Well... my father just DIED and my mother is grieving...so... C. I told her to forget it, I'll find someone else. She said it wasn't my business and to put my mother on. D. I hung up. She called back and screamed "LET ME TALK TO YOUR MOTHER!!!" I said no, she's grieving and hung up. I couldn't deal and I felt my normally calm self losing my temper. E. SHE CALLED BACK and said "I need to talk to your mother there is an open balance. I said OK I'll pay.. send my the invoice. She yelled YOUR MOTHER YOUR MOTHER! I switched to Polish... maybe it was a language barrier. Nope. After circling this topic I hung up. She called back 3 times. To yell. At a customer. Who just suddenly lost their father. I wish I could take you back there, to how it felt. This business cannot survive with this kind of low and sadistic service. I'm sure they clean well, but is this the kind of business you want? Not I. read more

I had been using Grace's services for years and until this year her cleaners have been very sloppy. They leave the lights on in the bedroom, leave the garage open, doesn't scrub the showers very well and once didn't clean the master bedroom toilet and recently chipped our table and claimed fault and found out how much it would cost to fix and back paddled. And also, random cleaners show up to our house. We no longer use her services. read more

Grace is not to be trusted. Her crew cleaned our house for over two years, and we were very good to them. We renovated our kitchen and her cleaning crew scratched the oven hood within 3 weeks despite my telling them exactly how to clean the hood. Instead of taking responsibility for the scratch, she blamed others, even though her people were the only ones that were there. She does not have integrity. She yells at her customers. She arbitrarily raises prices. She is a crook and I would not trust her at all. Be wary. read more

I have been using this service for almost 12 years now and they do a great job. I trust them and they clean everything very nicely and even handle my dog well. I would recommend Grace and her team to anyone looking for a cleaning service. read more

Just an update. I continue to be happy with this service, most recently because they accommodated my request for a special time in advance of a party I was throwing before my daughter's wedding. They are always easy to work with and provide a good cleaning. read more

Call Grace! You will not regret it. A1 is the best maid service in Chicago. What can I say? Grace runs a fantastic business. Her crew is skilled attentive and ALWAYS reliable. I have lived all over the country and A1 beats them all. Dog, crazy schedule, my clutter, never a problem. CALL THEM! read more

Grace(the owner) sends Maria and Lydia to help with our cleaning and they always do a great job. Ive been using them for a while now.

Tried their cleaning service on the recommendation of a friend and it was wonderful! Grace was easy to communicate with via email and text (which works best with my work schedule) and most importantly, I came home to a clean house! read more

Our Company has been with A.1. Polish for over 6 years. Grace is always super attentive and responds immediately with a request or question. They always do exactly what I ask and have been flexible to work around special events, coming in before and/or after. I definitely recommend Grace and her team. read more

We had an excellent experience with Grace and her crew. The communication was excellent before they came, they arrived on time as agreed, and they did a wonderful job! We would recommend this service to anyone. read more

I've been using A1 Polish Services for several years and they are GREAT. They are very reliable, fast and thorough. I live in a multiple pet household, so there is always pet hair everywhere and after they leave you wouldn't know one pet lived here. They are very good at accommodating my hectic schedule too. I highly recommend them. read more

Graczyna Grocrowska, owner from A1 Polish services sent 2 maids to clean my home on March 30, 2011 at 8:00am. They completed cleaning services at exactly 2:00pm and asked for payment after they said they were finished. I am a senior citizen who just got out of the hospital and was being evaluated by my home health nurse so I did not walk through the entire 6,000 sq ft house and double check that they did not break anything. I did notice they failed to thoroughly clean my home even after several request to redo certain rooms. They were standing at the door with their coats on so I had my daughter pay them so we could get back to the nurse evaluation. After they left I noticed the handle to the blinds in the kitchen was broken and leaning in the window. We immediately called Grace at A1. After faxing the bill of $40 to Grace she put my word against that of the cleaning lady who says she did touch the blinds and clean them but did not break them. I am requesting my $40 for repairs! This cleaning service cost $200 and their cleaning was subpar. They would only accept cash as payment method. They were terrible home cleaners and they broke my blinds and refuse to pay for the repair. Grace said if Yvonna, the cleaning lady, said she did not break the blinds she was not paying! Yvonna called and Grace called and both deny breaking the blinds and Grace refuses to pay the $40. Her company is bonded and licensed and insured but she refuses to pay. All I am requesting is $40 to be refunded. I should ask for the full $200 because these ladies are terrible house cleaners! They are not properly trained and their cleaning is inadequate. I would be satisfied with a full refund for the repairs for the blinds which is $40. DO NOT EVER USE THEM! THEY ARE HORRIBLE! read more

Amazing!! The woman who handles the scheduling is very thorough in finding out what you need and expect from a cleaning. She called back to confirm and helped get us on the schedule ASAP, as promised. They arrived on time and cleaned our home like it has never been cleaned before ! We've spent so much time trying the cleaning services found online with Groupon etc and are always disappointed. Finally we are satisfied! We paid the extra $15 to have the oven cleaned and it looks brand new- well worth the extra cost. read more

I recently used A1 Polish Services to do a top to bottom move-in clean of our townhouse. Grace was wonderful to work with and was very accommodating with setting up the appointment. As per my request I was given a call a half hour prior to the crew showing up and they were right on time. I had 2 ladies come with all the necessary cleaning supplies. Both women were extremely courteous and listened intently to all requests I had. They did an excellent job cleaning and dusting everything in the house (including the few furniture pieces that had been sitting in storage for months). The house was literally sparkling when they were done! From beginning to end the experience was nothing but pleasant! I would highly recommend this company! read more

We have used A1 Cleaning Services in our offices for more approximately three years. The service is reliable and the crew is always pleasant and thorough. The owner Grace is always responsive to any special needs we have had and comes to our location herself to be sure that all is in order. We have recommended the services to another small company located in the area and they have been equally pleased with the services. read more

I have used A1 Polish Services for over 5 years. The cleaning staff is wonderful. They are honest and clean things I never would have thought would be included, inside the microwave, ceiling fans, fixtures sparkle when they are done. The owner works with you to schedule a cleaning date and time that is convenient for you. You won't go wrong if you need a trustworthy, hardworking team to help you keep your home spotless. I'd give up food before I would give up these wonderful girls. read more

I've been using A1 for about 5 years, and it has been the best housekeeping experience I've ever had. The same lovely woman has been cleaning my home and doing an excellent job, and has a very pleasant disposition. Grace, the owner, is delightful to deal with, and checks in with me from time to time to see how things are going. I recommend A1 highly! read more

Grace was very professional and responsive in setting up my first cleaning session. Two women arrived promptly and did a very good job of cleaning all that was agreed upon. Grace and I had a slight misunderstanding regarding the time required to clean, however, we amicably worked that out over the phone, while the women were present. I will happily schedule another appointment to have A1 Polish Services return and clean my home. read more

A1 has been cleaning at my work for months and does a stellar job! Best of all--they are always smiling and happy!