After calling around in hopes of finding a reliable trustworthy auto shop to assist with car…read moremaintenance needs, my tire pressure was checked and air was added. I was given an assurance that all my Jeep maintenance and repair needs would be met most without needing an appointment. All of my questions were answered. We'll see, so far so good though :)

I asked the owner about using quality parts for foreign (German) cars, are they as good as…read morecertified OEM ones, he has yet to reply. Also, my brakes replacement project is not urgent, so I can wait a bit longer. I put a 3 stars because I don't know, & I can't leave blank with NO star. Need to state this if someone is checking this shop.

Just a quick note - my elderly Honda Civic had recently busted the motor on the wiper fluid pump,…read moreand when it stopped working again, I figured it was busted again. So I pulled into Lou's, and asked if they could spot me a few glugs of wiper fluid so I could find out if it was just low. The gent at the desk kindly obliged, and lo and behold, that was all it needed. I offered to pay, but they declined. Thanks for helping a gal out, Lou & Co!

They were so so nice to me, gave me a good price to repair my clutch, and dealt with my constant…read morequestions. They also repaired it in just 2 days, very fast especially considering it was almost holiday break. Employees are all really nice too. 10/10

I took my 2014 Malibu in and paid $89 for diagnostic test was told I needed to have my transmission…read morerebuild 4000.00. Told them I would come get it l. Towed it to Feldman Chevrolet did a diagnostic check and told me it was my stop start battery?? How is this possible? Update. They were correct other place was wrong. Please accept my sincere apology for this negative review.

Great shop! They seem to be very familiar with the Sprinter. They diagnosed the trouble that I've…read morehad for years (rumble strip noise) and fixed the Torque converter. A special thanks to Nat who rebuilt my 2008 sprinter transmission. I have put over 7000 miles on it and it shifts better than new now. Keith runs a great shop with great service. I am thankful to have somebody that can work on my Sprinter RV.

some months ago, I use this business to install a new engine in my Chrysler 300. They did the…read moreinstallation but left my exhaust hanging my firewalls detached, and I had to take it back and they charged me more money to tune the engine up. I felt that they did ok job at that time I know that they left my engine shroud off, and they have my power steering pump, rubbing up against my pulling which another mechanic said it's a easy mistake to make, but they were unwilling to fix their mistake before I realize this, I thought they did a decent job, went back to have a transmission installed as I drove the car pulley ran and rubbed a hole in my power steering pump holes for which they were unwilling to meet me halfway. Just beware this things off of your vehicle and not be willing to correct their mistakes. I won't be using them consumer

hey, everybody, these guys were straight to the point, no frills, no email list. New…read more When my starter quit on me one day after work, a couple friends recommended Packard Auto for the repair. I called them and Ahmed was clear and to the point. He was able to get my truck into the shop the day I brought it to him, and out the next day repaired, with no issues whatsoever. He charged me a little bit less than what he quoted, so that was nice as well. Another bonus was that he was able to use the replacement part I provided, and left the old part packaged cleanly for me to take. I appreciate that. I have no complaints and I will call Packard Auto Repair for my next auto repair need. *Let Palestinians Live*

I have been neglecting major repairs for my daily for a long time but I finally decided to take it…read moreto the Car Doctor, the mechanics brought me back to show me the issues with a great attitude, can't stress enough how friendly these guys are, considering how much work was done on the car and how they where able to fix everything and have it ready same day, definitely worth it. If I ever need future repairs, the car doctors are where I'm going

I have an old VW (1976) and the team here helped me out by bleeding the brake system after I had…read moreupgraded the fronts to disks. Quick turn around, honest, and reasonably priced. Highly recommend the Car Doctors! Another shop (that advertises in the Observer), wouldn't discuss the job. Who won't work on an old air-cooled VW? Really.

Top rated mechanics I work at a dealership and I still use them. Very honest you won't be…read moredisappointed

I've been bringing my cars here for a few years now and have never been disappointed. Philip always…read moreexplains exactly what's wrong with the vehicle and breaks it down in a way that's easy to understand--even for someone like me with limited car knowledge. Thank you, Philip, for the clear communication and great service!

Heard about these guys through my brother and personal friends. They always heard me going to other…read moreshops like Midas for repairs and would constantly say "Go to Gearhead" over and over, so after purchasing my new car from a dealer in new hudson, I wanted to get it checked out. They really gave me a great price and absolutely made me feel like I made the right choice. Had my engine codes ran, quick response time, called me back next day and let me know what it would cost and what needed to be done and my car was done by the end of the day. Great people, knowledgable people, awesome work and will be going here from now on as long as I live in the area. Highly recommend.

My van tried to break down on my way home from the Detroit airport. Frantically Googling "car…read morerepair near me" we found this garage and amazingly, they were willing to help immediately . These guys were our heroes, fixing our car, telling us where we could get a bite to eat while we waited, making sure we were ready to roll for the 4 hour drive home and all on the Friday afternoon before a holding weeken. The prices were reasonable too. One million star rating!

I have been taking cars here for years. It's been a long time since I needed to visit but my…read morevehicle abruptly began having an issue recently. I called them up, they told me to drop the car off and gave me a timeline for when they would look at it and contact me back. And, as always, they followed through. They told me what the problem was, what the timeline and estimated price would be, and asked if I wanted to proceed. They contacted me and got my car back in exactly the timeline they provided. I keep coming back here because the expertise is matched by compassion. Don't be put off by the location, the good quality of work they do has been consistent and reliable for me for well over a decade. Their pricing is reasonable and I have never been dissatisfied with their work.

I took my drivable car to their shop, and their so-called "repair" ended up destroying it. I had to…read morehave the car towed to the dealership afterward. Their promises are empty--don't trust them under any circumstances. My car started shaking while idling, so I brought it to their shop. They quoted me $600 for a throttle body replacement, and I authorized the repair. However, things quickly went downhill from there. They began misrepresenting the condition of their work, claiming they had driven the car and the issue persisted, which required them to keep the car for the weekend. After two days, they finally called to inform me that the timing chain had failed, resulting in catastrophic engine failure and the car won't start. They quoted me $1,800 to fix the timing chain. Frustrated with their dishonesty, I had the car towed. A subsequent diagnosis from the dealership confirmed that the engine is damaged and needs to be replaced.

My roommate took his Nissan in to a door replaced and thanks to an incredibly great team of…read moremechanics and Ash it was completed quickly. Thanks to all.

When I finally found MK Auto - I was worn OUT by mechanics who:…read more 1) were dishonest and opportunistic - many assuming Me car-stupid because I'm female 2) were rude and discriminatory to discourage your return, because they don't like "your kind" (race or ethnicity, unusual Spirituality, etc. - real or perceived...if you know, you know) 3) had sketchy work ethic and business practices (questionable work, nonstop upselling) 4) did decent work, but was unreliable / too hard to get ahold of 5) did good work, but were shamelessly, excessively expensive I was seriously at wits end, when I finally found this little gem of a shop. And I can honestly say there is nothing I don't like about them in My few experiences with them, so far. They are: 1) Welcoming and friendly, RESPECTFUL (incl. never once being patronizing or condescending with Me) - easy to converse with; patient with questions, gives direct and clear answers. Very family-like. Love it. 2) Accessible and reliable. I never have to chase them down to get ahold of them. And they are on top of their communications. 3) HONEST & FAIR. Upfront and thorough. Honors their quotes. Stands behind their work. Readily owns mistakes (I know this, because once when I called about an issue - it was their idea to rule out some fault perhaps on their end...though that wasn't the case). Very transparent. Never tried to upsell anything to Me. No suspicious anything. 4) GOOD. So far, every repair they've made has been a good, effective, and durable job. I have a list of repairs I came to them, knowing I needed done; and they haven't made Me sorry yet. 5) REASONABLE. I know a little about cars, research My car symptoms, repair details, and compare prices. They have not only never overcharged Me for anything - I have found them to be outright reasonable in their prices. 6) Close. I don't even have to go very far for repairs. I'm not one to often do reviews for businesses online; only when compelled by either a particularly excellent or paricularly terrible experience (something memorable - notable). But when I do...in keeping it 100 - I would also come back for an edit, if given cause (I don't anticipate that here, obviously). In short - 10/10, would DEFINITELY recommend. This business is relatively young here, but Majed (the owner) knows his craft AND has a great work ethic. I have only felt more comfortable, each time I come in. A really good sign. I am so glad I found MK Auto - and too impressed not to let others know, who might also be looking for a mechanic they can trust.

Came in for transmission issues which they do not do but they were professional and even solved my…read moreproblem. Had a wonderful experience. Thank you guys