Came in for transmission issues which they do not do but they were professional and even solved my…read moreproblem. Had a wonderful experience. Thank you guys

When I finally found MK Auto - I was worn OUT by mechanics who:…read more 1) were dishonest and opportunistic - many assuming Me car-stupid because I'm female 2) were rude and discriminatory to discourage your return, because they don't like "your kind" (race or ethnicity, unusual Spirituality, etc. - real or perceived...if you know, you know) 3) had sketchy work ethic and business practices (questionable work, nonstop upselling) 4) did decent work, but was unreliable / too hard to get ahold of 5) did good work, but were shamelessly, excessively expensive I was seriously at wits end, when I finally found this little gem of a shop. And I can honestly say there is nothing I don't like about them in My few experiences with them, so far. They are: 1) Welcoming and friendly, RESPECTFUL (incl. never once being patronizing or condescending with Me) - easy to converse with; patient with questions, gives direct and clear answers. Very family-like. Love it. 2) Accessible and reliable. I never have to chase them down to get ahold of them. And they are on top of their communications. 3) HONEST & FAIR. Upfront and thorough. Honors their quotes. Stands behind their work. Readily owns mistakes (I know this, because once when I called about an issue - it was their idea to rule out some fault perhaps on their end...though that wasn't the case). Very transparent. Never tried to upsell anything to Me. No suspicious anything. 4) GOOD. So far, every repair they've made has been a good, effective, and durable job. I have a list of repairs I came to them, knowing I needed done; and they haven't made Me sorry yet. 5) REASONABLE. I know a little about cars, research My car symptoms, repair details, and compare prices. They have not only never overcharged Me for anything - I have found them to be outright reasonable in their prices. 6) Close. I don't even have to go very far for repairs. I'm not one to often do reviews for businesses online; only when compelled by either a particularly excellent or paricularly terrible experience (something memorable - notable). But when I do...in keeping it 100 - I would also come back for an edit, if given cause (I don't anticipate that here, obviously). In short - 10/10, would DEFINITELY recommend. This business is relatively young here, but Majed (the owner) knows his craft AND has a great work ethic. I have only felt more comfortable, each time I come in. A really good sign. I am so glad I found MK Auto - and too impressed not to let others know, who might also be looking for a mechanic they can trust.

Good service, honest mechanics. People who care about your car as much as you do. They were quick…read moreto get repairs done on the car

They did such a great job on my car. Lica was so helpful and friendly with the whole processread more

I have been taking cars here for years. It's been a long time since I needed to visit but my…read morevehicle abruptly began having an issue recently. I called them up, they told me to drop the car off and gave me a timeline for when they would look at it and contact me back. And, as always, they followed through. They told me what the problem was, what the timeline and estimated price would be, and asked if I wanted to proceed. They contacted me and got my car back in exactly the timeline they provided. I keep coming back here because the expertise is matched by compassion. Don't be put off by the location, the good quality of work they do has been consistent and reliable for me for well over a decade. Their pricing is reasonable and I have never been dissatisfied with their work.

I took my drivable car to their shop, and their so-called "repair" ended up destroying it. I had to…read morehave the car towed to the dealership afterward. Their promises are empty--don't trust them under any circumstances. My car started shaking while idling, so I brought it to their shop. They quoted me $600 for a throttle body replacement, and I authorized the repair. However, things quickly went downhill from there. They began misrepresenting the condition of their work, claiming they had driven the car and the issue persisted, which required them to keep the car for the weekend. After two days, they finally called to inform me that the timing chain had failed, resulting in catastrophic engine failure and the car won't start. They quoted me $1,800 to fix the timing chain. Frustrated with their dishonesty, I had the car towed. A subsequent diagnosis from the dealership confirmed that the engine is damaged and needs to be replaced.

I had to get my oil changed last minute, they were gracious enough to squeeze me in and they were…read moreSO friendly and quick, AND that's not even to mention that the price is unmatched. This will definitely be where I go from now on!!

Yeah, I came in with a problem with my car, quick diagnosis, BUT the charge was more like a…read moredealership charge. They fixed the car right away, and I don't want to go into details but be prepared for the payment. True, they have late hours and are convenient. Maybe have your car diagnosed first and not commit, then look for another shop for a second quote if you are not in a hurry.

I asked the owner about using quality parts for foreign (German) cars, are they as good as…read morecertified OEM ones, he has yet to reply. Also, my brakes replacement project is not urgent, so I can wait a bit longer. I put a 3 stars because I don't know, & I can't leave blank with NO star. Need to state this if someone is checking this shop.

After calling around in hopes of finding a reliable trustworthy auto shop to assist with car…read moremaintenance needs, my tire pressure was checked and air was added. I was given an assurance that all my Jeep maintenance and repair needs would be met most without needing an appointment. All of my questions were answered. We'll see, so far so good though :)

very professional and polite, quick service and very responsive, fixed my car battery in like five…read moreminutes

Took my Saab93 in for struts and shocks left it overnight. Picked it up the next bodies day they…read moresaid everything went fine . Two weeks later took it to my neighborhood Firestone for new tires and an alignment on the informed me that crazy thing everything up under My Car was pressing except the side frame. It was rusted completely. This was never mentioned to me. I'm picking My Car up for struts and socks. It can be my only assumption that they switched on. I haven't gone back since.!

Very disappointed. My son's vehicle overheated and had to be towed somewhere for repairs. I…read morepicked this place due to it's proximity to his house and the ratings I found online. I live a few hours away so I wasn't planning on fixing it myself and didn't have any personal knowledge of any repair shops in the area. The only thing the shop found was a bad water pump. However, they immediately quoted him $8,000 for head/head gaskets/cooling system rebuild (with no guarantee that it would be fixed completely) or $12,000 for a new engine (with guarantee). They did do a TDS test on the coolant which shows it was contaminated. That test alone is not enough to automatically assume head gasket or head failure particularly on a vehicle with 180K miles which just had a catastrophic cooling system failure I had the vehicle towed to my house, I replaced the water pump, serpentine belt and flushed the cooling system. I've pressure tested the cooling system, did a combustion leak test and have driven it extensively, it is just fine. Total cost $170. I won't be recommending he return here.