Walleed and Mike have a good system going. It feels honest, lots of people working on different…read moreprojects. There was good communication on different plans of attack on how to diagnose my trucks problem, felt like I knew what was going on and when. Would love to see more people go to them so they can expand.

From the owner: Affordable Mechanic Shop in Columbus, OH $39.99 Synthetic…read moreBlend Oil Change $49.99 Full Synthetic Oil Change

The AAMCO near Clintonville is much closer to my house but this one had a better rating. Glen, the…read morehead honcho is pretty cool. I had this done in May 2022. Getting parts, particularly quality replacement parts was tough because of nationwide supply chain issues thanks to Joe Biden and California. Glen got all the issues fixed. I drove from AAMCO straight to Maryland. Since May 2022, I have driven all over the United States with no new transmission issues. I wanted to wait over a year to do this review just to make sure a 5 star review was warranted.

I have a 2006 GMC Yukon with 270,000 miles on it. I had Glenn ( the owner) replace my transmission…read more The work, the communication and the follow up could not have been better. This is an outstanding operation. When my vehicle developed a glitch Glenn helped me sort through it with the skill of an engineer. Going anywhere else for your transmission problems is a mistake. You want to have it done at this AAMCO location. It is the absolute best.

did an amazing job Josh the service manager is one of the best people I've ever dealt with. I…read morealways take my vehicle here.

Overpriced and totally took advantage of a car that was towed in. When you have your mechanic…read moresoulmate two hours from you kid's car telling you how much it should cost and this place comes in at twice that price.... well learn from us ... this is a terrible place. Read the bad reviews on this. It's exactly what we experienced.

I had a check engine light on in my truck. I knew it was something with the evap system. Over the…read morecourse of a year or two, I had made several repairs based on the error codes (a couple solenoid purge valves, a new gas cap, etc). The light would go off for a while, but then light back up within a few weeks. Eventually it was getting hard to start, so I took my truck to Turner. They found that there was a crack in the intake manifold, which a previous owner had tried to patch with epoxy, but that temporary fix was failing. That explains why I was having recurrent evap system problems. After quoting me on installation of a new intake manifold, they couldn't get the part right away and found a used one instead. I don't mind a used part, that saved me about $300. Pretty quick turnaround, too. Overall good experience, I would go back if having other mechanical issues.

Word of Mouth and Facebook had brought me to this fabulous, black owned auto service business which…read morehelp me out with a auto check up of my car. I called and made an appointment and Miss Ebony was so very helpful asking what my car needed and very helpful to finding me the best deal. When I arrived at the shop, you just come in through the door and Miss ebony was there to greet me, offered coffee and water, this while being safe during the Covid outtbreak. So bring your mask! They are required! I was only there for about 40 minutes and my baby was rolling in no time. So tell everybody, Turner's Auto Services is here for you. Five stars!

20 minutes for a tire patch, only $10 regularly but they did it free. Quick, friendly, and…read moreprofessional.

I came in after an accident and wanted to get an inspection on if my car was good to continue my…read moreroad trip at 8am on Friday. Not only was the staff super comforting while I was stressed, but talked me through their process and repairs. With no notice, they were able to get me out super fast. If I lived in the area I would 100% get my service done there every time!!

Wow! This place is a complete rip off. $140 Oil change and tire rotation?!…read more Scheduled online, for a Friday just an oil change and tire rotation on my '17 Camry. At 110K miles I've had one every 5K miles.I've paid an average of $40-$60 over its lifetime but.. never $140. There was no quote online or in person I was ever given, I was in no way expecting $140. I told them this at the counter, and they said they quoted other shops around and they're all there. Ok.. uh no. Regardless I'll never be back. No communication, drop off 8am, vehicle was ready at 4:30(not a problem necessarily, but an opportunity for sure).

been going to these guys for about 3 years now and they're fabulous! everything from the service to…read morethe front desk is a well oiled machine. I also like how they have diagnosis updates they text you a link for so you can do your own research for those of us not educated about car maintenance. The service here really is from another time - the owner Jerry is a great guy he's even picked me up from my house a few times in the past which saved me a cab ride or long bus ride. will always return!

I went to Luke's about a month ago, because I needed to get my transmission flushed. I was…read moreincredibly happy with the service. First of all, when you set up an appointment, you can request a loaner car, so that you don't need to wait there for the car, and I didn't have to miss work. I also saw a different rep ordering someone an Uber for a different customer because who didn't have appointment so there wasn't a loaner available. Secondly, I originally went in for a transmission flush. While I was at work, I got a text and email of the inspection they had done. The inspection was really easy to read, and gave me different levels of recommendations for other things that needed to be done. Some things were urgent, and some things were needed soon, but not urgent, and there were some things that were for maintenance only. On my lunch break, I called my service rep, and he was able to talk me through all of the things on the report, and explain things to me, because I am pretty illiterate when it comes to cars. I ended up also getting my drive belt replaced as well. But my rep made sure to let me know what the price would before I decided to go through with it. At the end of my work day, I drove my loaner car back to Luke's and picked my car up, and was on my way. Overall, the inspection report, and the loaner car I think is what really separates Luke's from the rest. When I've taken my car to get an oil change or the tires replaced at other places, i've always had to wait in the lobby and its a waste of time. I lost no time with Luke's and knew exactly what was happening to my car. Take your car to Luke's if you want incredible service.

The issues started some time ago when Luke recommended power steering service to my vehicle. The…read morecost was over $4,000. It was so high that whenever I went in there for additional service later, the customer service rep would remark about how much they had charged me for the work. However, despite the high price, the power steering system there after failed. Since the repair was still under warranty, it did not cost anything other than my time to get it repaired, but the concern was they admitted that they had used non-OEM parts, which was surprising given how much they had charged. After the power steering system was repaired, I took my car in for a brake job. Once again, I noticed issues. I took it back and discovered that the rotors had warped because they again used non-OEM parts. Shortly after getting that issue resolved, the power steering system failed yet again and once more it was due to using non-OEM parts. During one of the many conversations about these issues, the customer service manager told me they fired the original customer service representative who arranged the initial power steering system. I was surprised they would fire a customer service representative over the wrong parts being used. Then it occurred to me that they might be paying their customer service representatives a commission, which would encourage them to upsell price while reducing cost. That would explain why they kept using non-OEM parts on my repairs even though their policy called for manufacturer parts to be used. I then decided to do a little online digging and found that it does seem that Luke's pays a sales incentive to their customer service representatives. Job postings indicate a wage range from $50,000 to $125,000 and state that job skills must include overcoming objections. This would imply that the polite and energetic customer service representatives are paid to inflate price, reduce cost, and sell customers repairs that may not be needed. That certainly appears to be what happened in my case with multiple repairs. After bringing these issues to the attention of management, the service level I received decreased markedly. Twice I reached out to the owner himself via LinkedIn and was told each time he would personally look into it and get back to me. I never heard from him again in either situation. The customer service manager at the location I use promised to arrange a rideshare to pick me up from my office after the car had to be towed after the last breakdown, but the arrangement was never made, leaving me stranded at the office after hours. I arranged my own rideshare to get to the facility and retrieve the keys to a loaner car that was to be on site for me only to find that no keys had been left, thus leaving me stranded at their garage after hours. I had to hire another rideshare to get home and then return to the garage the next day to get the loaner vehicle that was supposed to have been arranged for me the day before. I have since called Luke's twice and left messages on their voicemail, inquiring about my service records so I could understand what other maintenance might be due on the vehicle. My calls were never returned. Certainly, being greeted with a smile, having a nice lounge to wait in while cars are being repaired, and having loaner vehicles available for those who do not have the time or desire to wait on premises are all great! It seems that the clients appreciate it. But at the end of the day, what we all want is a car that is repaired correctly, using the right parts, and at a fair rate of labor. We pay tens of thousands of dollars for a vehicle and must trust that a mechanic will do the right job without taking advantage of us. By apparently paying their customer service reps to inflate pricing and use cheap parts, Luke's has violated this trust. All the customer service hypein the world will not change that fact, and as I can no longer trust them, I will no longer be a customer.

Got a quote and came back $3,000 less than what the dealers would've done on repairs. Really nice…read moreguys and communicated with me and my family

I took my car to The WOT shop for brakes. The guys there were Very knowledgeable and quick!!! Thank…read moreyou for doing such a great job!! I will definitely be back for my car needs!!

I had messaged with Melinda about Bobby coming out to swap a seized ac compressor on my 04 escape…read more He came out in a timely manor and fixed it on a SUNDAY! Bobby was EXTREMELY helpful and got the new compressor installed within an hour or so. I think I found my new mechanic in the Columbus Area. They only do Mobile service for now but that works best for me because he came straight to my apt and fixed my car there! If anyone needs work done I would highly recommend this company. Fast, easy, convenient, and affordable! I was expecting to pay a lot more than I did but they are professional and understand that good service and reasonable prices go a lot farther than most anything else!

PLEASE DO NOT TRUST THESE PEOPLE Robert(Bobby) came to check…read moremy vehicle out and said it needed a secondary air injection control valve & an intake manifold. He said he will get the parts for me online and asked me to cash app the money so I cashapp him 453.51 which was the total amount for the parts, his wife Melissa said that the parts will be delivered to there address within a week or so...I took my vehicle to another mechanic to have a diagnostic for my airbag light because at the time Bobbie did not have one and the other mechanic did a full diagnostic on the vehicle and found that I did not need the intake manifold or the secondary air infection control valve, that it was only one of the airlines where cracked so the mechanic replaced it for 100.00...I message Melissa back and told her that I didn't need the parts and that she can return them so I can get my money back...she said she would then begin to ghost me and make up stories as to why my refund was taking so long...she said she was sick in the hospital and that she will send it the end of the day last week but never did...she keep saying im going send it, then they both ghost me completely....Im in the process now of suing them, this is wrong how they do people and I will get my money back!!!