I picked up a new project car and carbmaster was willing to take it on. It was a 1986 Mitsubishi…read morethat had been sitting for almost 20 years. They were able to get it running smoothly where I feel it to be reliable for daily use. They were super nice and kept me updated on it as they worked on it. Would definitely use them again! Work quality was great and the cost was affordable!

I wish I lived here because we had the best experience here!…read more My sister and I were in town when her car gave an emission warning. We went to autozone who then could not read the code and sent us to ORielys who again could not read the code, but referred us to Carbmaster. I wish I got the name of the gentleman at the front because he was incredibly kind and honest! He was able to get the code read and helped explain what it meant and we went on our way. Was an awesome experience and I see why they are so busy! The office mascot is also adorable!

My girlfriend took her car here to get it inspected. They quoted her around $5,000 to fix a bunch…read moreof stuff. They said it all needed to be fixed. Car is only worth 8 grand. Car runs fine, no check engine light. Just needed to check an oil leak and maybe replace back brake pads. Super shady that they told her all this other stuff needed to be replaced. For example they told her the timing belt needed to be replaced. I just checked it and the timing belt is only a year old and it works just fine. I bet that if I bring the car in and they have a different diagnosis for me. But of course we still had to pay the $300 for their time to inspect the car.

Brit was fantastic. She gave me a quote with itemized prices. After our diagnostic, she sent us…read morepictures of the problem with an itemized list of what work would need to be done and the actual cost. When my husband went to pick up the car, which they were able to finish hours before their quoted time, they answered all of his additional questions and showed him the part they replaced. Very transparent. Very timely. Very organized. Great communication. I found my new go to place for my car needs.

I bought a coupon for emission test from Groupon and ended up to this place. My appointment was…read moreearly in the morning, so the place was pretty much empty. I was greeted as soon as I entered the store and they finished the test in less than 9-10 minutes (I was very surprised). The inside was very clean, and they had coffee, water and hand sanitizers for customers.

I've been coming here for 3-4 years now and unfortunately it's time for that to end. If you want a…read morequick walk-in emissions test after waiting 10-15min for someone to check you in they can do that. If you require any other car service go literally anywhere else unless you have no where to be. They allow you to book in advance but I can confidently say that since the dedicated front desk person stopped working there, your appointment literally doesn't matter at all. If you have any non emissions related service they will prioritize those over your other services every. Single. Time. I've tried booking first thing in the morning, the person opening didn't show up till about 25 minutes after open. Most recently I came in for a scheduled brake service. I waited around for 30 minutes after my appointment time. The person I first spoke to said they'd be back, after waiting so long I went to leave only to have them stop me and claim they could squeeze me in and finish the job in about 45 min. Since they prioritized emissions testing walk ins I ended up waiting a total 2 hours and 30 minutes for something they told me would take 45 minutes total. I would have kept walking if the technician didn't lie to me. Lesson learned. Do. Not. Get. Your. Brakes. Done. Here. It's a real shame because they use to be so great in the past at this location. I'd come here for most regular maintenance. I hope they turn it around back to the good service they use to provide in years past.

The auto industry is tough. You're always second guessing intentions when you go into an auto shop…read moreor a dealership. Finding quality, ethical service is a unicorn. Action Auto has impressed me since I stepped foot in their door. Quality service, fast and honest. They are straight shooters when it comes to what your car needs/doesn't need and don't overcharge.

The older gentleman who works as the receptionist was rude to work with in general, and refused to…read morework with me after an honest mixup with a groupon. The fine print says "limit 1 per customer". I bought 1 about a year ago, and this was during a valentine's day promotion so I was under the impression the limit was for this promotion. This business needs to coordinate with Groupon to prevent the app from allowing you to buy multiple groupons. They need to recognize that some things get lost in translation and simply hiding behind ambiguously-worded fine print is an unethical way of operating your business. **PLEASE NOTE: ANY GROUPON IS LIMITED TO 1 PER PERSON FOR LIFE. Groupon will still allow to you purchase multiples, and will not allow refunds after 3 days.*** They lost my business for life.

Amazingly, They got my AC done on the same day and even let me use a rental car…read more They have free ice-cold water, coffee, and snacks Some cool cars in the showroom. Easy to locate and close to a lot of places nearby. If you need to go to work, they have a shuttle service to take you Drop your car off and then get a ride to your next spot. In the end, before paying, they review the bill with you and give you a print-off. Highly recommend I will be back again, and I highly suggest you go here for all your car maintenance needs.

We spent close to $5000 on repairs, had to bring our car back 3 times and they failed to fix the…read moreproblem. We finally decided to bring it to another mechanic. He had to tighten up all the parts that McNeil's unnecessarily installed and was able to correctly diagnose the problem that they failed to find after 3 tries.

Excellent Service. Very friendly and Good fair price for car maintenance. Definitely recommend it!.read more

UPDATE: I originally left a review regarding our experience,…read moreand the company responded by denying responsibility and providing explanations that do not match the evidence we have. Apparently this is typical behavior though, for them. Our vehicle was brand new. After service, the vehicle developed issues that did not exist beforehand. It was also returned with scratches and damage that were not present when it was dropped off. What is most frustrating is that I specifically requested footage of the vehicle while it was in their possession, including footage of the work being performed. To date, that footage has not been provided. Instead, we have received explanations * that were CHAT GPT generated* that do not address the evidence and concerns we raised. When we took the car back, I have video footage of women coming out and taking pictures of the entire car after I asked for video footage to be preserved as a way for them to cover up their tracks. Since posting my original review, I have reviewed other customer experiences and noticed a concerning pattern. In our case, we have a recorded phone call in which a man acknowledged the damage and discussed repairing it. ( For clarity, the recorded call was not a hidden conversation. The company rep was standing outside speaking with my man while he was actively on the phone with me. My man called me to discuss when I would be able to pick up the vehicle. Rather than ending the call, I remained on the line and began recording. The man was fully aware that my significant other was engaged in a phone conversation and continued speaking about the vehicle and the damage while the call was ongoing. He full on, took responsibility And he said that he was going to fix the car. ) As a result, the statements made during that conversation were captured on the recording, including acknowledgments regarding the damage and discussions about repairing it.) We also have photographs, video footage, and witness statements regarding concerns we observed at the business. Additionally, I retained a private investigator to observe the business and document conditions independently. The issue for us is not just the damage itself. Mistakes happen. It is the refusal to take responsibility publicly after the fact while simultaneously failing to provide the footage that was requested. They fixed the scratch after getting grilled. That is the issue. according to other statements and reviews... they do alot worse then how they treated us. Our vehicle entered the shop without these issues and left with them. That is the simple reality of what occurred. I want to spread the word because unless you know what you're talking about, they will treat you very poorly. And try to cheat you out of things, they also, it will give back your car....Worse than when it went in. At this point, we are preserving all evidence and documentation related to this matter. If they choose to bite back with another lie.... i'll see you in court. Its my job. Im happy to bite back legally as I already am prepared and prepped. And i'm coming with videos and photographs and recorded conversations, customer reviews and other customer witness statements ( people that I don't even know) The evidence speaks for itself. They probably have a lot of people( their friends) who will back them up The bad reviews and what happened to these different people speaks much louder because it's a pattern of behavior. These people I didn't even know and they had similar.If not exact situations, just different car parts Anyone considering this business should carefully review all available customer feedback and make an informed decision for themselves. We stand by our experience and the evidence we have collected. We have documentation, recordings, witnesses, photographs, and video evidence supporting our concerns.

This is the first yelp review I've ever taken the time to write, and probably the last because it's…read morerare that a place is worth it. My family was on a road trip just passing through the area when our tire started separating and causing serious drivability issues. We called 3 Mercedes dealers in the area to see if they could service are 2014 Sprinter, none of which would even look at our van the same day. Took a chance and called Werner's. The woman that answered the phone asked her tech if they could possibly squeeze us in since we were in a bind, and they were nice enough to accommodate us. Their Tech test drove and confirmed we needed a new tire, but they're a rare size and they didn't have them in stock. Tyler called some local tire companies but none would help us because it was already 4:00 in the afternoon. He sent their technician (sorry I didn't get his name) to the tire store to buy the tires and said they would stay after hours and mount them for us. These guys were truly awesome and extremely nice. They saved our road trip. Got us in and out as quickly as possible. This is a fine example of going above and beyond. Thank you to the Werner team

It's hard to find a mechanic you can truly trust, but this shop has definitely earned my…read moreconfidence. I highly recommend them to anyone looking for reliable, efficient, and honest auto repair service. I'll definitely be coming back for any future maintenance needs!

Took my daughters car to the location Milcreek in SLC. Talked with Juan Lopez and also another man…read morewho did the car work (didn't get his name) Both were so kind and got right to the root of the problem. They were very kind in explaining exactly what the issue was and even printed out pages to show the problem. I would 100% recommend this garage. They were beyond fair and I felt very comfortable there. They only charge you if they can fix it and that is GOOD business in my book.

DO NOT TRUST THIS SHOP…read more They said they did an alignment on my car before determining that I need struts. They should have known (as all mechanics know) that you need an alignment AFTER struts. So, they wasted $160 and a full day without a car. Then, I got home and realized the alignment statistics show the exact same measurements BEFORE the alignment as AFTER the alignment. So - they didn't even do an alignment and still charged me. When I reported the first issue to them, they finally admitted their mistake and said they would REFUND my money..... well, they didn't do that either. THIS SHOP WILL MISLEAD, STEAL AND DO WORK YOU DON'T NEED. DO NOT TRUST THIS SHOP.