This place is GOD sent! Lisa and Teddy are by far the best managing group I've met in my life!…read moreThey are understanding of what you need and help in ever which way they can. Storage facilities are clean and well secured. I definitely recommend this place to any boat , RV and semi tractor owners for storage. If I could give more than 5 stars I would!

Cliff and Lisa are always super. We have a fully enclosed space and it has easy access to get our…read morerv in and out. They have 24/7 gates access and cameras. They are fully concrete, with wide lanes and plenty of space to get into the units. The rates are very reasonable and a great value for Houston. They are near Bear Creek and Barker Cypress which is Very convenient, and keeps me out of Houston Traffic. You can pay your bill online, or via text. And they will contact you directly if they have any issues. We love West Houston Boat and Rv.

Cost friendly and easy to navigate. I stored my belongings here in a 10x14 for 6 months and…read moreeverything was intact when I returned for my move. The prices are reasonable and the units are kept at room temp and in immaculate condition. Keys are provided to you for easy access. Make sure you don't lose any of them or you know what happens next. Locks are high quality as well to out your mind at ease about people breaking in. Which is crucial since you gotta protect your stuff right!?

Terrible company. Office person is seldom in office during regular office hours. They have over…read moredoubled the rent in 4 years. Don't rent here. Find another place.

We've been very pleased with the service & professionalism of the staff. They respond in a timely…read moremanner and have always been helpful when we have questions.

From the owner: Store your belongings at Extra Space Storage on 2870 Gessner Rd in Houston, TX today. Our large…read moreselection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, security access to your floor only, drive up climate controlled units, golf carts available, kiosk, warehouse space available, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, office space available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility.

Service is excellent... Facility is very clean... Exactly what we wanted it to be! Cyrus is…read moreexcellent too. Very helpful!

Clean and secure storage. Convenient location and great staff. I highly recommend this location!read more

Tee is amazing! I first tried to purchase a 10 x 10 at the discounted Labor Day rate. While on the…read morephone with her, it didn't go through because there were none available, so I ended up with a smaller unit. Well, this unit was smaller than advertised and I knew my stuff wouldn't fit. So Tee switched me to a 10 x 10, which now became available after a week's time. She was also able to get me the discounted Labor day rate too! She's incredibly helpful and pleasant to work with and made this experience so much better than it could have been, given the circumstances of my move. Thanks Tee and Public Storage!!

Tee, the property manager, is so helpful and provides great customer service. She remembers my name…read moreeven when I haven't been by in a few months. The facility has been renovated over the past year with fresh paint and additional security features. I feel safe coming here by myself, and I know Tee is always paying attention to who is on property.

Great customer service. The staff was friendly, offered me water, lent me a lock, and explained the…read moreprocess clearly when I won an auction storage unit. Very nice and knowledgeable team.

Horrible customer service. I called the corporate office a week ago and was supposed to get a call…read moreback within 48 hours. Nobody called me. I have been renting from them for years. When I moved out of one of my two rental spaces I had to wait for 45+ minutes for an employee to finish their bathroom break to unlock the gate and my storage space that was already paid for. I called multiple times the weeks prior to clearly communicate and even called the morning of my move to pay my daily rate. However, my gate access was revoked (even though I have a second space at the same facility paid through January) and there was a super-lock on my storage space I was moving out of. It cost me over $100 for their employee to go to the bathroom. (Employee verified to my husband who located him that he was on a bathroom break). I called the Monday after my move to explain what happened and I was offered a $25 credit. This acknowledges they were in the WRONG. Yet, why am I paying more than an additional $75 for their employee's toilet break? When I called corporate they tried everything to blame their error on me. I wasted another 40-minutes on the phone with them and was left with the promise someone from corporate would be in touch with me in 48 hours. No such call occurred. This is sheer ignorance and GREED on their end. This is a horrible way to treat a long term customer. Loyalty goes both ways. This is the shadiest company. They're constantly raising their prices and never return calls. When I called the store to initially complain the young man working there LIED to me and gave me a fake name and number to management. Store your stuff elsewhere. Unit B3084 09/09/2023 - date my money was wasted on an employee bathroom break at 11am - 11:45 am My team of 9 movers had nothing to move for 45-minutes and cost me $115, and made the end time of my move late. To resolve this I need an apology and $100 refund.

The Representative was very kind and informative. She really put me at ease through the whole…read moreprocess.

Continue... now Anthony property manager per the District manager Andrew smith to put a false clean…read moreup on me! Of 500.00 Scammer Don't use this public storage at 10801 Katy freeway ever. They must be mad they couldn't wipe my storage out completely they are going to put something like this on my credit! I'm not worried it will be wiped off. I have proof they are crooks! My storage was completely cleaned out here are my pictures! They submitted saying I didn't move out until the 07/02 my storage was done on 6/30. They do nothing but lie! All there reports are lies! I wonder how many people they have done this to! I recommend they be replaced, by the way they are both white men. I thought white peoples don't steal or lie are make false reports, as you can see here that is exactly what they do! Horrible there need to be an investigation into this matter! Hopefully this will stop the break in, if everyone is made aware of this issue! To their rating a this location should be negative.000 that absolute lowest they can get from customer service the empathy this failure to disclose to safety for the people! The fact they district manager had to have a key to my storage a stated it was policy that he keep the key was a breach of my right to privacy! It is all recorded! I bet nobody will respond! That is because they can't do it with facts only lies! I see why this location has a poor rating history! They earned it!

Affordable and convenient. Open 9-5, Monday through Friday and 9-2pm on Saturday…read more Parking and climate control also available.