I'm truly so happy with the fast friendly service...I will call L&M first for any repairs my car…read moreneeds in the future!! Highly recommend

I've been bringing my vehicles to L&M motors for 20 years. Today, I brought my vehicle in for a…read morestandard oil change and was charged $327.48. They charged me $32 a quart for the oil and $54 in labor. The last time I got my oil changed it cost me $170, so I feel like I'm being price gouged. Since the prior owner sold the business, things have gone way downhill there. Take my advice and never bring your vehicle to this place. They don't deserve your business.

I brought my truck to this place for a timing belt - water pump replacement and told them to use…read moreOEM parts. Fifteen months later the water pump went out. At that point I discovered it was not a OEM part. I called the office and was told tough luck. NEVER going back there again.

Best car repair for foreign cars. Always professional and knowledgeable. Very fair pricing. I've…read morebeen a customer for 6yrs and now my whole family takes their cars there. Chris Evans

I can't say enough good things about Independent Auto Care. I broke down unexpectedly and ended up…read moreat their shop around 7:00 a.m., well before normal business hours. Even with my stressful situation, everyone was incredibly kind, understanding, and willing to help. They treated me with respect from the moment I arrived and made a bad day so much easier. It's clear they genuinely care about their customers, not just the repairs. Their professionalism, honesty, and willingness to go the extra mile really stood out. I would recommend Independent Auto Care to anyone looking for a trustworthy, friendly, and reliable mechanic. If I ever need automotive repairs again, they'll be my first call. Thank you for taking such great care of me!

If you have a Volvo, Tarn and his team at Independent Auto are going to become your good friends…read more Why? Because Volvos, while nice, are one of the most unreliable brands of car you can buy. They are consistently in the bottom quarter for reliability whether you're looking at JD Power or Consumer reports. If you're a Volvo owner that doesn't believe me, either A) you got lucky or B) you value anecdotes over data. Here is the 2022 Consumer Reports Auto Reliability Report rankings of major automotive brands: 1. Lexus 2. Mazda 3. Toyota 4. Infiniti 5. Buick 6. Honda 7. Subaru 8. Acura 9. Nissan 10. Mini 11. Hyundai 12. Chrysler 13. Porsche 14. Chevrolet 15. Audi 16. Cadillac 17. BMW 18. Ford 19. Kia 20. Volvo 21. Ram 22. GMC 23. Mercedes-Benz 24. Volkswagen (31) 25. Genesis (30) 26. Jeep (26) 27. Tesla (25) 28. Lincoln (18) https://www.usatoday.com/story/money/cars/2021/11/18/consumer-reports-most-reliable-cars-trucks-suvs/6385214001/ Knowing all of this, I somehow still bought one. Why? I was "subscribed" to a Volvo for 2 years and, fell in love. At the end of the subscription, all my payments counted towards the principle and...it just felt stupid to NOT buy it. Now, Volvo is steadily making its money back through maintenance and part costs. This is a 2019 car (XC40) and, already, the driver's side seat heater stopped working. Tarn and his team looked into it, ordered another heating coil and...it still wasn't working. They said I would have to go to the Volvo dealership. You could tell that he said this with sadness in his voice. I have an appointment at Volvo for October 17th, they are charging me $200+ just to DIAGNOSE the seat heater issue. My previous car, a 2006 Acura TL, had 170,000 miles on it over 11 years and never had an issue with any of its seat heaters. Tarn was able to help with my 60,000 mile brake job. The brakes were grinding and his team replaced them for an eye-watering $1,570. After doing lots of research...that seems to be the going rate, not a hideous mark-up. Insane. It took a while for Independent to get the parts. I left my car with them while I was in Fairbanks for work for a week and came back and...they still didn't have the parts. They were kind throughout the whole process and explained to me the issues. And, when they finally attempted the seat heater (that they ultimately couldn't fix, sadly.) they gave me a Volvo loaner car to use, and they didn't charge me to diagnose the issue...as the dealership already has committed to.

My wife got a flat tire at around 8:45 PM and I needed to get it in quick as not having the second…read morevehicle the next day would cause some serious time conflicts. I called them up at 9:00 PM and they were happy to make the repair.

The Best In Anchorage ! I needed an alternator replaced in my truck , I towed my truck in at noon…read moreand my truck was ready by the end of the day and the final estimate was lower than initially quoted . Never in my life have I had work done this fast and efficient ! I won't take my vehicles any where else !

These guys are incredible!!!! Check engine light flickering in my Silverado. Local dealer had my…read moretruck for 29 days and came back with a $7000 quote as well as $4200 of recommended repairs. Brought it to Alaska Spring and 1 work day and $150 later they explained that my southern truck (Atlanta, GA) doesnt like me using the remote start all the time and then babying it around town. I will sing these guys praises to anyone that needs repair work done!!!!

Always honest, helpful and they make it easy to understand what's wrong with my vehicle.read more

I bring both my vehicles here and always recommend them to friends and co workers. Great crew good…read moreprice.

A female friend of mine went to this business and needed a thermostat replaced in a vehicle…read morethermostat and outlet valve at AutoZone is $129. They charged $548 for that one part..

This by far is the best automotive repair in Anchorage. They do things the right way they don't…read moreover price and if you bring your vehicle to them and it doesn't need the repair that you think it does they will tell you that they just don't do unnecessary repairs.

I've taken multiple vehicles into Agen's and they are always reliable. They get right on it and…read moredon't overcharge or fix things that aren't broken. Unlike some other shops, most other shops! Finding a good, honest, reliable shop in anchorage has been a nightmare but I finally found Agen's, thank god!!!!

I took my lifted Toyota truck (easy access) in for a simple Y-pipe custom bend to connect both of…read moremy headers into one pipe that connects to an existing hanging muffler, not three feet back from the one header. I included the header flanges with bolts and gaskets. After ten days, I checked in since I had heard NOTHING. I was told he didn't have the correct flange to connect it to the existing muffler. Did he order one? No. Had anyone called me? No. So I told him I would get one myself. A few days later, I delivered two flanges, just in case! Four days later, the project is done. Did he screw the hanging O2 sensor back in? Nope, just left it hanging. So, we had a small exhaust leak until we got home. THIS: 200 dollars per hour. Special equipment? No. Special training? No. Parts in stock? No. High-tech computer diagnosis? No. Amazing welding? No, but sufficient. $200 per hour? Yes. Final cost - over 700 dollars. When I asked our front guy, he told me the owners set the prices and that he's just doing his job (collecting the money). Tristen, the welder, nice enough guy, friendly, competent. But it is amazing that the owners believe their work and shop is so precious that they demand that kind of hourly rate for muffler work. To be fair, I noted later that it is posted in a small frame behind the counter. But even at that price, this service did not come close to $200 per hour. Would other specialized services that require a 10K+ diagnostic computer, subscription, and experience, etc., justify it? Perhaps. But pipe bending and welding? No. To be clear, Tristen's work was fine after I provided all the parts, but the pipe This kind of blanket rate is what tells customers to keep shopping if you need exhaust work done in a timely and fair way... and don't forget you'll be charged an extra 3% for using your CC. ;-)

Hello! July 2025. Bill setup my cars part replacement! Next day, Brett changed out part in 35,…read moreminutes. I was in and out in short order! Great relaxing waiting room area. Rock music playing on radio. (I'm a Rocker). Again, my car runs and works like new THANK YOU Jim, Bill and Brett