I bring both my vehicles here and always recommend them to friends and co workers. Great crew good…read moreprice.

A female friend of mine went to this business and needed a thermostat replaced in a vehicle…read morethermostat and outlet valve at AutoZone is $129. They charged $548 for that one part..

Had a great experience at Big O's. My truck kept throwing an engine code that other shops couldn't…read morefigure out. These guys had it diagnosed and fixed right away and I've it's been trouble free for weeks now. Couldn't recommend them more.

What great communication. Bonnie ( and the owner once)…read moreKept me informed as they cranked out some overdue preventative maintenance I chose to do on The brakes. I always trust that they'll do what I want. While keeping an eye out for other impending issues. I always opt for as much preventative as I can. Who wants a call from the spouse when you're out of town. " hey honey. The car.......@$%#... I don't. Trust Big O's My Dad did.

I've been doing to the same tire place for ten years. And today I decided to give someone else…read more(closer to my house) a try. What a horrible decision. Pros: When I called in the morning they were able to get me in same day for a tire changeover Cons: Everything else. When you arrive it's unclear where you go to drop your car off. I wasn't sure if I line up at one of the garages or park and go inside. The parking lot was completely filled. So I took the first option. I was quoted one hour, and said I was going to get picked up to grab lunch, they said no problem we will call when the car is done. 4 hours passed, I called to see if the car was done. Thankfully. When I got in my car to leave one of the tire sensors was flashing telling me I had a flat tire. Which obviously I didn't. I went back inside and asked for my sensor to be reset. The guy at the desk was extremely rude and told me if my sensor wasn't working then it wasn't working when I brought it in. I was kind in letting him no I brought my car in with no issues other than the studs needing to be changed out for the season. He had someone grab my keys and reset the sensor for me. I didn't go back inside just grabbed my car and left. I am 99.8% sure a pair of sunglasses I left in the center console were swiped. I wasn't 100% sure so I didn't say anything but I'm very confident in that. Lastly. The price. I've been paying $70-90 for tire changeovers. This was $120! To sum it up - I don't recommend this place and will never be coming back.

I had been using Moore & Sons for 17 years. New service manager is either clueless or dishonest…read more Voting with my wallet, never to return.

Went to this shop for the first time and wish I'd been referred by a friend sooner! They're so…read morefriendly and efficient. Oil change price was less than dealership and they do a comprehensive overview to give heads up about any potential upcoming maintenance needed. Highly recommend!

A warning to Subaru owners: Do not take your vehicles to A & A The Shop!!!!…read moreMy car was towed to A & A for repair. They failed to check that my car was locked in their lot. As a result, someone got into my car and totally trashed the interior! After chasing the person out of my car and despite seeing the extensive damage to the interior, they did not notify me or my husband! Total negligence on their part while trying to place the blame on the tow truck company! The owner REFUSED to pay for the cleaning and sanitizing of my car saying, "I didn't cause the damage, the homeless guy did!" I had my car towed to another repair shop and had to file a claim with my insurance company to pay for the cleaning and sanitizing of the interior which cost $350! A & A lied about so many of the mistakes they made regarding my car and despite us being long time customers, they were totally uninterested in making the situation right or in keeping us as customers! This business is totally unethical and was not willing to accept any responsibility for their negligence!!!

Because our previous service had been so good, we went back for brakes. We had them done and a…read moreweek later we felt and vibration and heard a squeak in the brakes. Immediately my husband knew there was an issue with the rotors, so we took the car back. We asked for confirmation about our rotors and their status. They claimed they were fine. I should have pressed the issue, because now my rotors are damaged and I have to have they replaced and it's costing me a over a grand to my brakes and rotors redone after less than 10,000 miles later. We are VERY UNHAPPY with R&R. I can no longer recommend

We have been taking our vehicles to R & R for years for all needed work. Jobs are done on time, the…read morecost is reasonable and the crew is always pleasant and easy to work with.

Their service sucked. The girl in front lied to me. They didn't even look at or fix the things I…read moretold her about, the list I left them was completely ignored and they did nothing with the parts I brought them. Had the nerve to want to charge me if I didn't pick up truck same day and left a hose completely not connected to air filter. Would never recommend them especially to someone on a limited income!! If you're single, old, widowed, divorced, do not go to them cause that is who they are going after.

The worst mechanic shop ever The over charging repairs not really worth the needing fix they got…read more7000 from grant money and abuse people whom ask questions and Vatos garage Mr ALEX is insulted me by talk down and swore at me call me names they refused to release my truck and talk to me in Spanish I don't understand if he's saying bad words or names please don't go there my truck has been in the shop for two months Sincerely concern customer

I called and got an estimate on a transmission flush, they told me $280*…read more I dropped my car off and was billed $280. Seems like table stakes, but this is rare in the world of auto maintenance! To amp it up even more: I dropped my car off at 8am, and got it back at NOON! I don't know if that's ever happened for me. I asked Volvo to replace a steering wheel under warranty and I dropped it off at 7:30am and got it back around 5pm! Why only 4-stars? Because I was counting on their shuttle service (that they use to promote their business) and I was told, at 8am...that the shuttle guy wasn't going to be there till noon...bummer. *Volvo was going to charge me $550 for the same job, shop around, kids!

I brought my truck to this place for a timing belt - water pump replacement and told them to use…read moreOEM parts. Fifteen months later the water pump went out. At that point I discovered it was not a OEM part. I called the office and was told tough luck. NEVER going back there again.

I can't say enough good things about Independent Auto Care. I broke down unexpectedly and ended up…read moreat their shop around 7:00 a.m., well before normal business hours. Even with my stressful situation, everyone was incredibly kind, understanding, and willing to help. They treated me with respect from the moment I arrived and made a bad day so much easier. It's clear they genuinely care about their customers, not just the repairs. Their professionalism, honesty, and willingness to go the extra mile really stood out. I would recommend Independent Auto Care to anyone looking for a trustworthy, friendly, and reliable mechanic. If I ever need automotive repairs again, they'll be my first call. Thank you for taking such great care of me!

If you have a Volvo, Tarn and his team at Independent Auto are going to become your good friends…read more Why? Because Volvos, while nice, are one of the most unreliable brands of car you can buy. They are consistently in the bottom quarter for reliability whether you're looking at JD Power or Consumer reports. If you're a Volvo owner that doesn't believe me, either A) you got lucky or B) you value anecdotes over data. Here is the 2022 Consumer Reports Auto Reliability Report rankings of major automotive brands: 1. Lexus 2. Mazda 3. Toyota 4. Infiniti 5. Buick 6. Honda 7. Subaru 8. Acura 9. Nissan 10. Mini 11. Hyundai 12. Chrysler 13. Porsche 14. Chevrolet 15. Audi 16. Cadillac 17. BMW 18. Ford 19. Kia 20. Volvo 21. Ram 22. GMC 23. Mercedes-Benz 24. Volkswagen (31) 25. Genesis (30) 26. Jeep (26) 27. Tesla (25) 28. Lincoln (18) https://www.usatoday.com/story/money/cars/2021/11/18/consumer-reports-most-reliable-cars-trucks-suvs/6385214001/ Knowing all of this, I somehow still bought one. Why? I was "subscribed" to a Volvo for 2 years and, fell in love. At the end of the subscription, all my payments counted towards the principle and...it just felt stupid to NOT buy it. Now, Volvo is steadily making its money back through maintenance and part costs. This is a 2019 car (XC40) and, already, the driver's side seat heater stopped working. Tarn and his team looked into it, ordered another heating coil and...it still wasn't working. They said I would have to go to the Volvo dealership. You could tell that he said this with sadness in his voice. I have an appointment at Volvo for October 17th, they are charging me $200+ just to DIAGNOSE the seat heater issue. My previous car, a 2006 Acura TL, had 170,000 miles on it over 11 years and never had an issue with any of its seat heaters. Tarn was able to help with my 60,000 mile brake job. The brakes were grinding and his team replaced them for an eye-watering $1,570. After doing lots of research...that seems to be the going rate, not a hideous mark-up. Insane. It took a while for Independent to get the parts. I left my car with them while I was in Fairbanks for work for a week and came back and...they still didn't have the parts. They were kind throughout the whole process and explained to me the issues. And, when they finally attempted the seat heater (that they ultimately couldn't fix, sadly.) they gave me a Volvo loaner car to use, and they didn't charge me to diagnose the issue...as the dealership already has committed to.