I tried to reach out to this company again to deal with a leak. Got some response but their phones were down at the time and they could only communicate online. Wasn't able to confirm a date and time as they must've been busy. The owner remembered an issue that I had last June, and what he had suggested probably would've prevented this request and this updated review from even happening that I am making presently. None of the others I reached out to had the foresight that AAA Chimney Experts had. AAA is all about quality, prevention, and minimal aggravation for the consumer. They may or may not always have a good schedule for you- it's hit or miss as it seems that way with most businesses in the construction field. Price from prior was reasonable and I would've probably gone with this company this time around, but my request was somewhat more timely than before. read more

I booked this guy for a simple chimney sweep. While booking the appt he didn't seem like he wanted to book the appt and said things like "I might be able to do it in about two weeks..." Once the appointment was booked there wasn't much confidence that he would keep the appointment. Because of this, I kept calling around and found someone who could do it sooner and they had a better price, so I went with them. When I called him back to cancel (with over 10 days until our appointment) he got mad and asked why I was canceling, and then proceeded to say, "you know what I'm not going to fight for this [appointment], if this guy wants to cancel then fine." And then he hung up on me. Obviously a real professional. I would suggest you look elsewhere. UPDATE: in reply to the comment below; I was not mad about availability, two weeks out was reasonable. The issue I had was the uncertainty they had that they could "probably get out to me in two weeks." "Probably" doesn't help anybody. So even though we had a date on the books, it seemed very uncertain. This is why I kept looking for other options. I called to cancel with plenty of time to give them a heads up, but the response I got was rude, and yes, they hung up on me. If they were in the field and could not talk then they could 1) not answer and take a message, or 2) let me know that they were currently occupied. Instead they asked why I was cancelling and as I was trying to answer them they interrupted me and rudely said "I'm not going to fight for this, if this guy wants to cancel then fine" and then hung up on me. Rude from beginning to end. If they didn't want to do the sweep job they should have said so, that would have been fine. But to reluctantly take the job and then treat a booked customer like that is ridiculous. It's correct I never received service from them, nor would I want to now. Their work may be top notch, but I didn't have a decent interaction with them during any of the calls. They're rude and they obviously don't see how they treat the people they speak with. read more

Great Inspection! We are in escrow to purchase an older home, and needed a thorough inspection of our chimney. John came through for us. Not only did he do a very thorough inspection of our wood burning fireplace and chimney, he also examined our non venting gas fireplace, the furnace and hot water heater venting. He gave us great advice, he recommended very minor repairs, and he even called a fireplace company on our behalf for an unrelated issue he uncovered. John spent a lot of time with us and we are confident in his recommendations. He is also just a nice man. read more

I scheduled twice for them to come out and look at our damper. Twice I was told they didn't have me on the schedule. In our first call I explained that we have cold air coming in our home because the damper isn't closing. On cold days the temperature in the house is 55, so I needed someone to come before temperatures drop further. After the second appointment was missed, I was told I'm not a priority and they are busy. If that's the case, don't take my appointment. Wish I had gone with a different company the first time my appointment was dropped as our house is still freezing. read more

We had a difficult job with our chimney, and AAA handled it very skillfully. They kept us informed about how it was going and what further steps would be necessary, and the final price seemed fair given the amount of work and time that was required. read more

I wish I can give this company a thousand stars! John saved me from paying thousands of dollars! After C&C Chimney Maintenance conned me into paying $350 dollars for a $45 dollar chimney cap and told me that my chimney will collapse if I dont get it repaired asap. They told me it will take $2700 for them to repair it. The man tried to pressure me to let them do the job that instant by scaring me to death. I refused because it is too expensive and I needed other opinions. I called Triple A and John came out to check my chimney and reassured me that my chimney is fine. John did not charge me anything! My family will forever be grateful read more

I wish I could give John and AAA Chimney 10 stars! First of all, John is very personable and absolutely knows his stuff when it comes to chimneys. Second of all, they will not rip you off! Their prices are very fair! He and his crew installed chimney liners and removed our old gas fireplace and installed a brand new wood burning stove insert. He answered all of our questions and gave us a lot of great info which helped us select the best stove for our house. Now our home is toasty warm and we love it! I could not say enough about John and AAA Chimney and would absolutely recommend them to anyone with a chimney! I cannot thank them enough! read more

AAA Chimney Experts - Chimney Sweeps Near Me - Philadelphia, Pennsylvania

I moved from Virginia to Philly in 2017. I had these guys come back in 2018 and they showed me images from the scope they were using. The problem was that the date on the scope said 2013 or something like that. The guy told me not to worry about it, that they just couldn't change the date for some reason. He showed me all these areas of damage and then said we would need a chimney liner for almost $6,000. Then I saw posts on next door that said some chimney companies show images of other people's damaged fireplaces just to get the work. We hired someone else for a second opinion and found out that the images they showed us were NOT in fact our chimney. Our chimney had a completely different (and hisotrically unique) structure and was perfectly fine. BEWARE! read more

John Corallo did a great job- neat, great price ($2700. Vs different company estimate of $8000!) and very thorough explaining the job and explaining all the work afterwards. We are recommending him to our community homeowners association for others needing chimney inspections and repairs. Can't praise John enough. He was easy to schedule and completed the work in very good time. read more

I had them come in to check my chimney. They told me my chimney needed major repair. I tried to ask for more details. They became impatient, and not willing (or not able?) to fully explain. They basically told me "repair it, or risk your own life". After they left, I sought 2nd and 3rd opinions from other contractors, and were told that my chimney is perfectly fine. Frankly I found these "AAA Chimney Experts" to be quite rude, and tried to get you to do unnecessary repairs. I'd say avoid them if you can. read more

I was referred to AAA Chimney by Hvac company when I thought my furnace wasn't working . I got the shock of my life to find out that my chimney was collapsing from the inside. John gave me a good price and the work was done in a day. John kept me informed of the work and progress during the day. Even made sure to clean up after the job was finished. Would have gave a 5 star but didn't see the before & after photos. I would use AAA Chimney again. read more

John and his crew installed a chimney liner and it was no easy task. That being said, they worked hard and had the experience to deal with all the strange turns a South Philly house can throw at you. I am confident that my chimney is functioning properly again, and am grateful for it. Professional, fairly priced, experienced...Thanks, AAA. read more

On a scale of 5 stars, John and his team would have earned 10 stars for the rebuild they did of the chimney. It wasn't a five-star job; it was a 10-star job. Earlier in the year, my chimney was badly damaged by high winds during a severe thunderstorm. The base of the brick chimney actually shifted during the storm, which is reflective of the massive force exerted upon it. When viewed from street level, you could actually see the brick chimney leaning over towards the roof of the adjacent twin house. It was a dangerous situation because if the brick chimney toppled over, the weight of the bricks would have torn right through the roof and the ceiling of the adjacent house. I called John and he came out and provided an estimate. He provided an estimate on time and cost. To fix the chimney, John needed to level the leaning chimney, which meant he had to remove the existing brick and liner and then rebuild the entire chimney from the roof up. John completed the work within his time estimate. He estimated it to take one day; he finished it in one day. John charged nothing more than the original estimated amount. Moreover, during the performance of his many chimney jobs, he has picked up a number of serviceable, stainless steel tops to chimneys. So John provided a top to the new chimney without me having to go out and spend an additional hundred dollars to purchase one!!! He did such a great job on the chimney that I am going to have him spot point areas of the brick walls to the house. If you have a chimney problem, --------- call John! I can't make it any plainer than that. If you have a chimney problem, -- CALL JOHN!!!!! Dan C. M. read more

John was responsive, accommodating and charged a reasonable price. Him and his team were friendly, upfront and helped me understand the whole process. read more

Messaged him on a Sunday and he was available the next day! Very Responsive and reliable when we needed a chimney inspection ASAP. Quality work and answered all of our questions. read more

I first contacted John for a chimney sweep service. He was out a few days later. While he was here cleaning the chimney, he took a look at the furnace chimney, and noticed a blockage there - a few tiles had fallen at some point, reducing the outflow of air. This could have been very dangerous, and I prefer not to think of how long it had been blocked! He explained the issue clearly, and what the options were for a repair. We scheduled a return to install the liner. Overall it took a few hours. He and his crew were professional, friendly, and respectful. I can't speak much to the work as I know nothing about chimneys, but it looks great inside and out and is covered with a ten year warranty. I'd recommend John to anyone in need of chimney service or masonry work - we'll have him back out in the spring to repair pointing around the house. read more

First time home buyer here. I decided on an older Philly home and with that came a lot of issues. One thing I was not prepared for was no heat and a chimney that probably hadn't been cleaned in two decades. Panicked, I called John to see what I could do. John was extremely knowledgeable and knew almost instantly what the problem was over the phone. He and his team came to quickly diagnose the issue and were met with additional obstacles. Even with what they were up against, John and his team were able to replace the parts that needed it and provided an overall excellent experience. I would rate them more than 5 stars if I could. Seriously, if you need chimney work done at a great price, call AAA Chimney Experts. read more

John rebuilt my Chimney and replaced the liner in two days before I would have been dropped from my home insurance. John figured out quickly what he would have to do. He explained everything including costs for scaffolding and materials. Price for both the rebuild and liner replacement was fair and reasonable. read more

I was not happy with my experience with AAA Chimney. They were in cahoots with another contractor who tried to tell me I need a new heater which I didn't. The contractor they sent to my home they were in cahoots with costs me unnecessary money. I had to get another reputable contractor just to tell me I wasted my money getting a new liner for the roof and that my heater did not need to be replaced but just cleaned. I would not recommend using them unless you like wasting your money. read more

John came by and did a thorough inspection of my Chimney John is patient very personable and he does great work! Thanks John ! I hope you get more customers , you deserve it! read more

Kevin was my roadside assistance guy that came and fixed my flat really fast. I was on my way to work and it was really stressful but soon as he got the call he was there before the estimated and I really appreciate him so I just had give him a 5 star review read more

John did a fantastic job replacing my chimney liner for a very reasonable price. He and his workman Frank were very professional, honest, and communicative. John went above and beyond and did some very minor cement work I needed done free of charge. If I could give John 10 stars I would. He's that good. read more

After my review, the owner of AAA paid the labor cost of repairing my boiler with an outside company. However I'm not totally sure that this company knows the difference between carbon monoxide and carbon dioxide since they keep referring to CO2. read more

John and AAA chimney experts really solved a major problem at my property. I had a leaky chimney vent. They immediately identified the problem and charged a fair price to remediate the issue. I'm very pleased with their work! read more

Best experience! Affordable and great work! I am very pleased with John, would highly recommend! He was reliable and went out of his way to meet our needs. GREAT WORK! read more

AAA Chimney Experts - Before and after! Great work for affordable price! - Chimney Sweeps Near Me - Philadelphia, Pennsylvania

I called AAA Chimney Experts when I needed to get the chimney inspected for a house I am in the process of buying. John was very helpful and was able to come out the very next morning. This was especially helpful since time was of the essence. The price was also very reasonable. Afterwards, he sent me a report complete with pictures that I am now able to use to make an informed decision. Thanks, John!! I truly appreciate your excellent customer service. I will be recommending you to anyone who is in need to chimney work! read more

John was very professional and easy to communicate with, very knowledgeable about his work. John did a rebuild on my chimney along with replacing my liners. His work was done when he said it would be and also cleaned the area very well in which he worked. I've already referred him to a friend with confidence that he'll get the work done as he did my chimney. read more

We were very pleased with the job AAA Chimney Experts did repairing our chimney liners and installing a wood stove insert. To start off with, John returned our request for an estimate almost immediately. They were extremely courteous and prompt with all of the work they did, even moving our chimney service up to make sure they would be able to get the work done in advance of a nasty winter storm. John and his crew were all professional and friendly, and we are so happy with the work they did. We would 100% recommend them. read more

These folks did a great job for us. We had a tricky leaky chimney issue that caused us a lot of stress. They were very prompt and professional, and their work held up well through a snowy winter. Highly recommended. read more

After putting in a request to 4 chimney experts AAA Chimney Experts was the only call back we got. After a carbon monoxide problem they were at my home by 7:00 am and promptly found the problem. They took photos of the blocked chimney and showed us just how bad it was. They had other obligations for that day but they were able to squeeze us in since we had no heat. We were quoted a price and when they started the job there was a blockage that was easier to fix and gave us a cheaper price. They were honest, professional and clean. I highly recommended AAA Chimney Experts!! read more

I was very happy with my experience with AAA Chimney Experts. We had a carbon monoxide emergency coming from our chimney. I left John a message explaining the situation and he promptly called me back a few minutes later. He came in that afternoon for an inspection and informed us that we had a few problems that would need to be taken care of. He was able to start work the following day and finished the job a few hours later. John and Joe were extremely professional and communicative throughout the entire process. Great experience and reasonable price! Thanks, John! read more

John did an excellent job repairing my chimney, and explained the process in great detail before and after the job. He was very professional and I'd highly recommend him for future work. read more

I had an inspection and, although I didn't need any work done, John did a thorough inspection and offered advice on an issue I was having that turned out to be unrelated to my chimney. I highly recommend AAA Chimney Experts. read more

On 5/27/2015 AAA Chimney Experts did tuck/point work to the front of my brick house. As per our contract the color of the mortar was to match the "original" and "bring full restoration to the home". The mortar color does not match when in fact there are "3" different mortar colors. The point work was done poorly with incomplete mortar to the joints and there is mortar overlapping onto the bricks. The Mortar is crumbling and falling out in areas. The entire look and curb appeal to my house has been ruined. John Corallo of AAA Chimney Experts is well aware of the issues and as of 7/31/2015 has done nothing to resolve the problems. Please note that I live on Long Island, NY. AAA Chimney EXperts is not licensed in the state of New York. Do Not hire AAA Chimney Experts for any brick work! read more