I came to your pawn shop on el cajon Bl. , was looking for a guitar. You didn't give me time to…read morelook it over or play it as you said you were closing. That's the 2nd visit. I said I had 200.00 and I was looking for a Gibson. You said this is the only one I have. It's 350.00. I can't go any lower. I got it, but my friend came over and it's very clear the top of the neckstock is cracked and someone tried to fix it and paint it, and the paint is a different color. Are you going to exchange this for a different guitar? I will come up there this week as I talked to Seth and he said Tom is a nice guy, he will do something for you. Tom .I'm 70 and I just want a good playing guitar to have something to do. I'm on S.S. and I'm disabled. Please do the right thing. Chris. I will leave you really good feedback if you exchange this guitar you sold me for 350.00 that's cracked.

These people are marvelous and understanding, they actually go out of their way to help you in your…read moretimes of need, blessings always

I love coming here! They always got this amazing deals going and the customer service is top notch…read more Specially Stephanie she always goes out of her way to help everyone.

store has some amazing prices, all employees were nice especially danielle. Highly recommendedread more

Polite , professional ...... . Sooo many years of experience ! I'm glad I took my favorite ring to…read morethe right place !- the sizing was immaculate ,affordable & prompt . I enjoyed shopping the inventory as well & bought the most adorable gold hoop earrings ! Very reasonably priced as well . Thank you for an overall pleasant experience , you gained a customer for life .

Just visited this for the first time, I was amazed on how the owner Martin was friendly, honest and…read morehelpful with my concern about my seiko watch that I had for almost 20 years.

Bad bad place they don't send you a friendly reminders, because they want you to forget, and if…read moresome miracle they do! Theirs no number to call!!! Rip off place

Dont do business here they're just out to take what you pawned and sell it ! my son got into some…read morefinancial trouble and pawned several expensive items.He went out of town to work and his ticket was about to expire.I tried to make his payment and they refused to accept it.Does it really matter who makes the payment ? it does to them,if i make a payment they cant sell his property which is exactly what they want to do ! Screw them

This store is very deceptive about their return policy. Any honest jewelry store will allow…read morecustomers to return jewelry within a few days of purchase and when I explained I was buying the necklace for my grand daughter the sales woman assured me I could bring it back because I was concerned that my daughter may want some thing different. When I tried to return it the same woman informed me that I could only "exchange" the necklace. First they are over priced for gold and they know it which is why they will not allow returns. GO TO AN HONEST jewelry store.....they will buy back and give you honest cash for your gold. These people are not honest because the sales lady did not make it clear that I could not return.

Wow I can't belive I'm the first to review this place. It's like a small pawn shop in the mall how…read morecool is that. The prices are Mark high but your always getting thirty to fifty percent off .My wonderful husband buys me one piece of jewelry here a month if I been a good girl Hahahahah. If your in to pawn shops check this place out.

This place is great. I got a cool vintage tonka winnebago RV I picked up an Xbox that I've never…read moreseen before and it works perfectly fine and I got a guitar ukulele really cool the older guy behind the counter super chill. We'll work with you and deal as long as you keep your word it's not many people like that nowadays very awesome place. It's not strictly business there. He's helpful.

I saw an ad online for a drill and drove an hour to the pawnshop to pick it up, they were very…read morecommunicative and even stayed open past closing hours for me, and gave me a discount too, highly grateful and recommend the pawnshop in Chula Vista, thanks guys!

What can I say besides phenomenal? I have taken a Tiffanys watch, a ring and a necklace there for…read morerepair, all have come back in fantastic shape. I will continue to be a loyal customer.

The store itself felt like a mix between a pawn shop and a hoarders house, having to walk through…read morewhat felt like a maze before getting to the counter in the very back of the shop. As far as the service; I arrived after calling to ask about a question with an item that I needed fixed, that the manufacturer could not help me with and they said to bring it in that they could take care of it. Upon arrival they looked at it and told me to get help from the manufacturer and they would install it. If the manufacturer would have taken care of it I wouldn't be here.