very poor customer service - Very poor customer service. The quote was delayed, and the final price…read morewas higher than originally quoted.

I had a new bedroom carpet installed and the entire process from picking out a carpet in the…read moreshowroom to installation was seamless.

We closed on our house, which had carpeting in the first floor and I hate carpeting. Our realtor…read morerecommended Ferguson Professional Flooring. Everything was great. Steven contacted me immediately after I emailed an inquiry, and showed up for an estimate the next day. I had budgeted on the high side of what I expected the job to cost, and his estimate came in under that amount. He sent me a link to upload a photo and see how the different options might look. Once we settled on a design, we scheduled the job for a week and a half later. His crew showed up early and banged out the job in under four hours. Floors look absolutely great and I'd definitely use him again. First class professionals here. Everyone who has seen the floors has LOVED them.

I found Ferguson on Google. Ferguson showed up well reviewed and it is a local family owned…read morebusiness. Stephen was very responsive, provided upfront pricing line by line, and was willing to be flexible with the timing of the project which was a tremendous help. The flooring was able to be put in quickly...there was a little hiccup due to an issue with additional subflooring that needed to be taken up but the additional cost to take it up was reasonable and Stephen communicated that upfront. The trim could not be completed same day due to the subfloor causing the floor depth to change but Stephen offered a temp stop gap solution, ordered new trim, and came back within a week to complete the work. Stephen was very good at communicating, sending me pictures to help me choose what kind of trim I wanted around the reception desk (I was not able to stay on premises). He also sent pictures and messaging as he encountered issues. Other contractors may have just done what they thought best but Stephen consulted with us prior to completing the work. We have had compliments on the flooring and we are happy with the result. Would recommend!

JJ Flooring was incredible! My cat dug up a section of my carpet and I was convinced I'd have to…read morereplace the whole thing. The JJ Flooring team took a look and suggested patching it instead -- and I honestly can't even tell where the damage used to be. The repair blends in perfectly! They responded to my message quickly, arrived right on time, and had everything fixed within a few hours. Super professional, friendly, and efficient. I'm so impressed with their work and would absolutely recommend JJ Flooring to anyone needing carpet repairs or flooring help!

Juan and his assistant were amazing. We had an urgent issue and they were able to come to our home…read moreon short notice. The price was reasonable and the final install was seamless. Awesome job! Fast, efficient, friendly, expert installation.

I was totally floored when my mom and I walked into this warehouse full of rug and carpet choices…read more This place isn't fancy, but folks here will roll out the red carpet to help you! We checked out several rolls of carpet, ranging from thin piled to plush piled and ended up choosing a taupe, medium thick carpet with the padding. The staff was incredibly helpful, patient and knowledgeable. They install quickly and professionally. The price was in our range and they even work with you if you need financing. We had such a good experience on our initial visit, that when my mom wanted to do the floors in her sunroom, we went back to Jeter's! They had a fabulous selection of indoor/outdoor rugs and we purchased one that lasted for years! Repeat business? You bet!! When I needed a carpet remnant for our spare room, we went back to Jeter's! I even found a cute cheetah print area rug that I bought on a whim! Love it! It's obvious why their customers keep coming back again and again! No pressure, tons of inventory, super deals and personal service! They also have hardwood flooring, tile, laminate, runners, decorative area rugs and more! For great selection, amazing customer service and pricing that won't dent your carpet bag, Jeter's has got you covered wall to wall!!

Although I did not make my purchase from Jeter's the folks there are friendly and accommodating. I…read morewas quoted a significantly lower price from a competitor so that made my decision for me.

Was worried about trying this company since so many carpet cleaning businesses get bad reviews but…read moreChem-dry of Henrico was excellent. My older carpets look amazing. J P did my job and he was very detailed and conscientious. Now have them in my contacts list for next time.

Very pleased with their service ... answered all my questions and explained about the products…read moreused. Came on time, did a super job on all my rugs, both old and new and protected my furniture and minimal dry time too. The rugs now have a more vibrant color and look. Highly recommend!

This is my second experience with FlooringRVA. I first had hardwood flooring installed by them…read more(see my review on Yelp) and back in January 2018 I picked out and had carpet installed. It's now June so I've had time to settle in with my carpet and wanted to provide a review of the experience. I read lots of reviews and research things to death before I make a decision so I don't give people a high rating just to be "nice". I also consider myself to be be a little hard to please because I'm used to doing a lot of work on my home myself and I have a high standard of quality while being thrifty. That being said, I shopped around a few quotes and came back to FlooringRVA. Long story short...I felt the price I paid for what I wanted was spot on. I had a good experience with the two man crew that came to install the carpet and padding. And 6 months later things are still meeting my expectations. Robert, the owner, was the real reason behind going with FlooringRVA a second time. He personally came to measure and offer suggestions. I preferred to text and Robert made himself available at all times throughout the day when I had questions. I didn't always expect an immediate response but one was always received. I could tell he and his staff were committed to my being satisfied throughout every step in the process and I couldn't find that level of customer focus with any other competitor. For those that want to see, I've attached a few pics of my carpet. Thx FlooringRVA!

The company finally started responding to my messages once I contacted the BBB. They said they…read morewould split the cost of repainting a room (suggested by the painter they provided) and I declined, given the lack of need until this issue arose. They said they would send a check to cover the cost of the painting (previously, the sent the painter out and had him bill their business). The check has yet to arrive and I question whether it will actually cover the cost of the paint job, should it ever actually come.

Had a really great experience with Land of Cabinets. From the beginning, Fiko was super helpful,…read morepatient, and really knowledgeable. He walked me through all the options, gave honest advice, and made sure everything fit my space and budget. The cabinets turned out even better than I expected -- solid quality and they look amazing. You can tell Fiko genuinely cares about the work he does and making sure his customers are happy. Definitely recommend this place if you're doing a kitchen or bathroom reno. Huge thanks to Fiko and the team!

After months of planning our pantry for my parents house, we finally pulled the trigger with Land…read moreof Cabinets. We had an incredible design services and measurements. I was given several suggestions and adjustments, which was appreciated. The project was completed on time, and on budget.

So much more of a selection than the big box stores! Thicker and such beautiful slabs to choose…read morefrom! Same price as the Home Depot, Lowes but such better and pretty quality it's noticeable right off the bat! Why go through a middle man when Capital can do it all and with such care and quality! Love our quartz and it just makes our kitchen POP! Thanks Capital Granite

Wasn't real impressed. They have you pay for 100% of the work prior to doing anything and have…read moreyou sign a waiver releasing them of the impending damage they will do to your tile and walls during the demolition part. I had faith in them that they would not create any issues, but they did. So, after they tear your walls up, and you request someone to repair their damage, they will give you names of people that, apparently, have no intentions of responding or calling you back. We eventually found and paid for someone that we hired to repair the damage.