PROMPT! Price was fair, getting job done quickly and professionally. Will definitely hire again!read more

We never got to speak with Carlos. He initially called, but we missed his call. We called a few…read moretimes afterward and left messages, but he never returned our calls.

The company finally started responding to my messages once I contacted the BBB. They said they…read morewould split the cost of repainting a room (suggested by the painter they provided) and I declined, given the lack of need until this issue arose. They said they would send a check to cover the cost of the painting (previously, the sent the painter out and had him bill their business). The check has yet to arrive and I question whether it will actually cover the cost of the paint job, should it ever actually come.

We hired Flooring RVA to refinish existing floors and install new flooring in our home. While the…read moreproject was completed in November, our experience since then has been extremely frustrating. After the job was finished, there was no notification that the job was complete. In fact, several materials and tools were left scattered behind. We then discovered numerous issues and excessive damage caused during the process. This included problems with the subfloor, uneven stain coverage where the old stain shows through, gaps and transition issues, mismatched show moulding, and multiple baseboards that were torn off and not reattached correctly. There was also damage to surrounding walls and trim that occurred during the work. A representative from the company finally came out to review these concerns after numerous contact attempts. Upon reviewing the work in person, RVA flooring acknowledged that portions of the work were done incorrectly. We were assured the issues would be corrected and that someone would follow up to schedule the repairs. Unfortunately, that follow-up never happened. For months, we have made repeated attempts to contact the scheduling team to set a date for the agreed-upon fixes, but our outreach has largely gone unanswered. At this point, we are simply trying to have the workmanship issues and damage addressed as promised. We chose Flooring RVA expecting professional service, quality installation, and accountability. We are still hopeful they will stand behind their work and make this right, and we ask that someone from the company contact us to schedule the necessary repairs.

Here's a person to run away from. Dan was hired to refinish a small conference table in my office…read more The deal was to sand off the finish, fill in any nicks, fine sand to smooth out, reapply finish for high gloss finish. He worked on the project for parts of 3 days. Finish was stripped, sanded, Dan said he was almost done, would come back the next day to finish it up and for final inspection. So, could I pay him? My mistake - I paid him $542, and he's not been back. That was in the month of March. The finish is dull, and for some reason, the wood has several white splotches scattered around the top. After several excuses as to why he can't get back to finish, he went totally dark on me. No contact at all since the month of April. i reached out again last week with no response. i guess I need to find another service to clean up the mess and finish the work. As stated earlier, run away from this service.

From the owner: Welcome to Dan Hart Handyman Services!…read more With over 13 years of hands-on experience in the handyman industry, I specialize in a wide range of services tailored to meet your home improvement needs, free estimate. From small renovations to comprehensive repairs, I handle everything from tiling bathrooms and installing hardwood flooring to addressing small and medium home repair requests. My passion for craftsmanship extends to building custom wooden furniture, a skill I have honed over the past decade, ensuring that each piece is not only functional but also a work of art. In addition to traditional handyman services, I offer expertise in Kydex vacuum forming and CNC design, allowing me to create unique solutions that cater to your specific requirements. My background in banking, risk, and governance management has instilled in me a commitment to ethical practices and transparency. This means you can trust that my processes are designed to deliver exactly what you envision—within your budget and on time. Hart's Handyman Services, I believe that every project is an opportunity to build lasting relationships with my clients and make the part of the family. I am dedicated to providing high-quality workmanship and exceptional customer service, ensuring that your home improvement experience is as seamless and enjoyable as possible.

I was totally floored when my mom and I walked into this warehouse full of rug and carpet choices…read more This place isn't fancy, but folks here will roll out the red carpet to help you! We checked out several rolls of carpet, ranging from thin piled to plush piled and ended up choosing a taupe, medium thick carpet with the padding. The staff was incredibly helpful, patient and knowledgeable. They install quickly and professionally. The price was in our range and they even work with you if you need financing. We had such a good experience on our initial visit, that when my mom wanted to do the floors in her sunroom, we went back to Jeter's! They had a fabulous selection of indoor/outdoor rugs and we purchased one that lasted for years! Repeat business? You bet!! When I needed a carpet remnant for our spare room, we went back to Jeter's! I even found a cute cheetah print area rug that I bought on a whim! Love it! It's obvious why their customers keep coming back again and again! No pressure, tons of inventory, super deals and personal service! They also have hardwood flooring, tile, laminate, runners, decorative area rugs and more! For great selection, amazing customer service and pricing that won't dent your carpet bag, Jeter's has got you covered wall to wall!!

Although I did not make my purchase from Jeter's the folks there are friendly and accommodating. I…read morewas quoted a significantly lower price from a competitor so that made my decision for me.

Lace and Eli both were very nice and helpful for us on our visit. They needed to pull a rather…read morelarge order of tile for us out with the fork lift. They had great attitudes and made us feel good about our purchase.

Great selection and awesome prices. I consulted with Renee and she really helped me pick the right…read moreflooring for my brothers kitchen renovation. She never tried to upsell me and didn't show me products that were outside of my budget. I highly recommend Renee at Floor and Decor at Glenside and Broad Street.

DNC did a fabulous job They were neat and did the job…read moreexactly as we wanted. We are moving my elderly father in with us. We had a quick turnaround for a walk in shower with bars. Dennis and crew helped us renovate plumbing and entire new shower. Will definitely use them again for other home improvements Thank you Jodi and Jim woods

We had a wonderful experience with DNC Flooring! First of all Denis was prompt in responding to my…read moreinitial inquiry & gave us an estimate in a timely matter & at a fair price, which didn't happen with other companies. Secondly, Denis, Freddy and anyone working in our home was respectful and conscientious of their work. Whenever we had a question or concern it was addressed. We couldn't be happier with the results, they do quality work! We love our new bathroom and newly painted bedroom! And they got the job done in the quoted timeframe. I highly recommend DNC Flooring!

I had the pleasure of working with Salina at the W. Broad Best Tile store in Richmond, VA. I…read morereceived exceptional from Salina during my recent shower renovation project. This was my first experience working on a shower upgrade, and while many customers may come in with experience, I am very much a beginner. From the moment I began working with Selena, she was patient, knowledgeable, and incredibly supportive. She took the time to guide me through the options, explain what would work best, and ultimately helped me select the perfect tile for my remodel. What impressed me most was not only her expertise but also her professionalism and understanding when I needed to make a couple of last-minute changes. Selena transformed what could have been an overwhelming process into an enjoyable and confidence-building experience. Her diligence, knowledge, and willingness to go above and beyond made all the difference for me.

We recently updated our bathtub surround using tile from Best Buy. I ordered extra tile to be…read moresure I had enough and when the job was completed we had 2 unopened boxes of tile left over from the bathroom project and they would NOT let us return it! We hadn't had the tile long as it was only a 1 week project so it's not as though we were returning late. THEY JUST DO NOT TAKE RETURNS! I've never ever been to a tile store that didn't take returns and will not go there again for any reason.,

Very rude . Told had no time to help pick out new tile when my back ordered tile wouldn't get here…read morein time. Had to make an appointment for something that should 5-10 minutes to quickly pick out

I had to make a change on the tile for my bath after I was sold "in stock" tiles. I was advised I…read moreneeded to make an alternative choice because they sold me something that was not actually in stock but I digress! .They sold me something else that was (unbeknownst to me!) a non-refundable special order. When I found a tile very similar to the original tile I asked for my money back. Absolutely SHOCKED that I could not return the tile. I had paid $140 in freight charges between both orders which is a fancy way to up-charge the tile when shipping to Charlottesville. I also got none of my money back. Would never recommend them to anyone else and I think my contractor feels the same way.