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    AAA Personal Care Service

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    3 years ago

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    Touching Hearts at Home Denver Metro - Providing healthy nutrition and hydration to our clients daily.

    Touching Hearts at Home Denver Metro

    4.0(8 reviews)
    1.7 mi

    You can most definitely tell this is a up & coming newer company…read more I tried to go through the notion with them. But Lucerito "Lucy" Dominquez is by far the rudest person, to know she's a reflection of the company is stomach turning to say the least! I initially called in for my Saturday 1/10 & Sunday 1/11 shifts on Thursday 1/8 due to my vehicle catching fire. Although my replacement parts arrived early on Thursday 1/8/26 I wasn't going to have my vehicle repaired in time. To have Kelly from the office call me back Friday 1/9/26 and state they're extremely short staffed, can't find anyone to cover my shifts and need me to be there. She then expressed she'd see about getting me an Uber & call me back. No call back ever happened. So I called around 5:07pm Friday 1/9 after I got off my full time job to see what's going on. Since my Saturday shift started at 7am. I spoke to Lucy who stated she'd call me back once she finds the email explaining the details of the game plan for my shift. I never received a call back, text, email, etc. I go to bed & don't think anything about my shift since I initially called in and have the supporting documents. She calls & wakes me up this morning Saturday 1/10/26 at 6:13am with an attitude talking about to call the office & let her know when I'm ready to head to work, so they can order an Uber for me. I reminded her again, even though she's apart of scheduling that my shift starts at 7am and she said she'd call me back last night & never did. Then with an attitude she states I NEED to make my shift! I re-explain the whole situation to her & tell her I don't need her attitude first thing in the morning, especially since she just woke me up and my shift is suppose to start at 7am. Also to remember this is my part time job & they need me due to them being short staffed. So she can save her attitude especially since she just woke me up & its too early in the morning. She snaps back, I tell her how about this I quit, have nice day and hung up! Y'all wonder why you're so short staffed though???

    The team at Touching Hearts is outstanding. Erica is easy to work with and they are available…read moreimmediately to help with staffing care for patients that need more support at home. I recommend Touching hearts to any family looking for additional care for their elderly loved one

    Photos
    Touching Hearts at Home Denver Metro - Assistance with Transfers and Mobility

    Assistance with Transfers and Mobility

    Touching Hearts at Home Denver Metro - Providing diet specific meals.

    Providing diet specific meals.

    Touching Hearts at Home Denver Metro - Companionship is at the heart of what we do and offer at Touching Hearts at Home

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    Companionship is at the heart of what we do and offer at Touching Hearts at Home

    Stacy's Helping Hand - Helping you find the best care and housing options.

    Stacy's Helping Hand

    5.0(13 reviews)
    5.2 miWashington Park, Southeast

    If I could give Stacy's Helping Hand 6 stars, I would. Pam was a tremendous help to me and my…read morefamily. The process of finding assisted living/memory care is extremely stressful and Pam's expertise and willingness to go above and beyond was greatly appreciated. The situation with my parents and their health is extremely complicated and Pam was a thoughtful and thorough advocate in helping us find a solution. My brother and I both live out of state and having access to a resource like Stacy's Helping Hand was invaluable - we literally could not have done this without Pam's help. I cannot overstate her compassion, patience, and effort to help us. I highly recommend Stacy's Helping Hand to anyone looking for help with this process!

    There is not enough positive I can say about the assistants and help I've received from Pam! I was…read morelost on what directions to take when it came to finding a place for my mom. Not only did she completely guide me through the process... But she also made me feel comfortable and confident about the right place for my mother! The most important part is that she made my mom feel comfortable and excited for her next chapter in her life. My mother is 95 years old and "she" helped me along with Pam make this decision. I highly recommend Pam and her service to anyone that wants a "Personal Touch" when making such an important decision!!! All I can say is thank you Pam and Stacy's Helping Hand!!! All comments are subject to review. If it's decided that a comment is inappropriate then it will be deleted from the site.

    Photos
    Stacy's Helping Hand - Discussing with her client what is important to him.

    Discussing with her client what is important to him.

    Stacy's Helping Hand - Untitled

    Untitled

    Stacy's Helping Hand - Visiting with client and family after move in.

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    Visiting with client and family after move in.

    AAA Personal Care Service - personalcare - Updated June 2026

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