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    AAA Reno Branch

    3.3 (74 reviews)
    Closed 9:00 am - 3:00 pm
    Updated 2 weeks ago

    Services - AAA Reno Branch

    Car and truck insurance

    Homeowner or property

    Life insurance

    AAA Reno Branch Photos

    Recommended Reviews - AAA Reno Branch

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    Reviews With Photos

    Membership counter for paying dues or doing DMV things or buying tickets to Disneyland
    Don M.

    Jeremy helped me pay my annual dues today. The AAA membership is like a "life hack" because they have a DMV authorized rep who can handle many transactions without having to go the regular DMV. Today I was able to do the paperwork of transferring my title from a lien from a lease buy out to used car loan on the same vehicle title for the same car at AAA and get it registered and tagged for another year. "That was easy!" ( and quick ... only one other person was in front of me ).

    Decorations for Halloween
    Stephanie W.

    Ah, my passport was expiring, and I needed new pics, a chore you need to do every 10 years. Sure, you could take the pics yourself then have them printed out for cheap at Walmart or the like, but I am not too tech savvy, and I didn't really have a good backdrop to take them. So, what do you do in that case? Head to AAA! I have been a member since 1992, and they offer reduced fee passport photos for members (only $9, or $20 for non-members). Perfect! I came to this branch late in the day on September 28, 2022. I am very happy with the service I received. The process was quick and painless. AAA, at least in Reno, has now changed their office to make it a more comfortable experience. Similar to certain banks/credit unions and phone or cable companies, there is a waiting room with a concierge-type person who greets you and steers you in the right direction. That they did. I was seen immediately. I first had to verify my membership, then had to pay. I chose to use my debit card, with the credit option, but for some reason the system demanded I use it as debit and wanted a PIN. After some fussing with the system, the rep was so nice he just waived the fee for me! Wow...that was unexpected and super nice! The photo part was easy. He took me in the back area and knew quickly how to prepare the machine. It was done in under a few minutes. Voila! I had two wonderful passport photos to show for it, all in a nice card-like binder. I noticed the branch had free Wi-Fi for members and was clean and cozy. Not busy at all. Parking was a little tight, but not too bad as it was near the end with service businesses mostly and a small restaurant rather than the big retail stores. I notice people have complained about the parking on the Yelp page for the shopping center itself, but I found it secluded and cozy, maybe because I was in the less busy part, facing away from the main area. Anyway, I am so glad I have been a member for so long. The peace of mind they provide for car service and other perks like the passport photos is well worth the small annual cost.

    Free maps for members
    Paul P.

    Good hours and great support at this location. I like the DMV Kiosk which is super easy to use and prints your renewal tags easily. I also like the free maps and tour books for member. Several different membership levels and affordable to most. This was my first visit for the kiosk and it worked well for me. In and out in 5 minutes. Highly recommended!

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    2 months ago

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    Amy M.

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    1 month ago

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    1 year ago

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    Amy M.

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    7 months ago

    The woman at the front desk was extremely rude and couldn't be bothered with explaining how the kiosk worked -today's date is 11/3 at 4 00

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    Amy M.

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    6 months ago

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    3 months ago

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    Amy M.

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    3 years ago

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    Mackenzie E.

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    3 years ago

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    Mackenzie E.

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    2 years ago

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    Mackenzie E.

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    5 years ago

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    Art I.

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    6 years ago

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    Art I.

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    3 years ago

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    Mackenzie E.

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    2 years ago

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    Amy M.

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    2 years ago

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    Mackenzie E.

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    4 years ago

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    4 years ago

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    1 year ago

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    2 years ago

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    4 years ago

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    3 years ago

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    Mackenzie E.

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    3 years ago

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    5 years ago

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    Mackenzie E.

    Thank you for the five-star rating. We appreciate it!

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    4 years ago

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    5 years ago

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    Art I.

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    4 years ago

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    2 years ago

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    9 years ago

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    4 years ago

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    Mackenzie E.

    We appreciate the 5-star rating. Thank you!

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    4 years ago

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    4 years ago

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    3 years ago

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    3 years ago

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    5 years ago

    Worst insurance in the United States. Denied my claim when their insured opened their car door into mine in traffic.

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    Mackenzie E.

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    3 years ago

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    3 years ago

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    10 years ago

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    Art I.

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    7 years ago

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    12 years ago

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    8 years ago

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    5 years ago

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    Page 1 of 2

    Ask the Community - AAA Reno Branch

    Review Highlights - AAA Reno Branch

    Tried to go to the DMV and found out they only take appointments and I had to go to the DMV to pay the fine.

    Mentioned in 18 reviews

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    Verify this business for free

    People searched for Auto Insurance 125 times last month within 15 miles of this business.

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    Ryan Peterson - State Farm Insurance Agent - State Farm Logo

    Ryan Peterson - State Farm Insurance Agent

    (6 reviews)

    Ryan and his family are amazing at what they do. Wouldn't go to any other State Farm Office or…read morecarrier.

    So glad to be back with this State Farm office. I had been with them for many years when it was…read moreNancy Jones - State Farm Insurance. When Nancy retired and Ryan (Nancy's Grandson) took over the business, State Farm sent me to a different agent in South Reno. Not sure why that happened, but it was not a good match both for convenience and for quality of service. I called Ryan's office and as always they were fantastically helpful in guiding me through the process to switch back to them. Being back with this office felt like coming home. This is a very small, family owned office. They are accessible, friendly, helpful, professional, and just all around great at what they do. They have many clients from my building so Ryan is very knowledgeable about our HOA and the building in general. This office is walking distance from my home and while convenience is one positive factor, I would be willing to drive to continue to have my insurance managed by Ryan. I would give Ryan 10 Stars if I could. Naturally - HIGHLY RECOMMENDED! ORIGINAL REVIEW FROM 2017: I love my new State Farm Agent! I had been with my local office in Yerington for almost 20 years and since they were literally my neighbors, I felt very comfortable with them. When we moved full time to Reno, my Yerington agent recommended Nancy Jones and said he thought her office would be a good match for me. He was spot on! Their office is in a sweet little brick bungalow with a lawn and lush trees and plants all around. This is a very small, family run business. When you enter, you are treated very warmly by one of the team or even Nancy herself and made to feel that you have been invited into their home. Within fifteen minutes, I felt like we were friends. Every other time I have been in the office I am welcomed warmly and always feel that they have the time to answer any questions and help with any insurance need I may have. Carri, Ryan, and Megan are knowledgable and professional and no matter who you deal with, they are there to help you, not to try to sell you something you may not want. I am looking forward to many many years of getting my insurance needs met by this very fine business.

    AAA Reno Branch - autoinsurance - Updated May 2026

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