we had a washer that was banging loudly and walking (literally). called Eagle appliances out and…read morethey were quick to diagnose, rates were reasonable, and work was done in a timely manner. Professional and friendly service, a hard find in today's time. They have earned my future business and I would gladly recommend to others in the community.

I am a disabled retired vet. Surviving on Social Security, so I have to pinch every penny I spend…read more The Heater element went out in my Samsung Dryer back in the last week of February 2025. I hired an idiot to repair it. The repair lasted only until May 23rd 2025, 5 days before the 90 day warranty provided by the idiot would have been up. Since the idiot didn't want to honor his own warranty, he ghosted me. So, on Wednesday, June 4th 2025, I called Eagle Appliance Repair to fix my Dryer again. They sent me a quote and said that they would Come fix it on Thursday June 5th 2025 at 2pm, I agreed, I then informed Eagle that if the first idiot showed up I would let them know. He didn't! At 1:55 pm, on Thursday June 5th 2025, I sent Eagle a text message stating "FYI We are home whenever you get here is fine." They never showed, answered Text messages or phone calls! On Thursday June 5th 2025 at 3pm, I contacted another Appliance Repair Company who said they could come out Friday June 6th 2025 between 9-10am & FINALLY I GOT MY DRYER FIXED!!! So, Thank You, Eagle Appliance Repair for Nothing!!

I needed a washer and had some questions about Speed Queen. I got answers, great customer service…read moreand my washer all in the same day!

We called on 3-10-26 to check availability of Speed Queen TR7, DR7, and Stacked SF7, needing to…read morereplace our Whirlpool units quickly, as they had stopped working after one year of use. Steve had them all in stock and arranged for delivery and installation the next morning, 3-11-26! The delivery men were professional and friendly. They removed the old units, installed the new ones, and showed me how to use them. We are highly impressed with A1 Maytag Home Appliance Center, their inventory of high-demand appliances, and their superb customer service. We do not expect to need new washers or dryers for a very long time, but A1 will be our first stop for any other appliance needs in the future.

good prices, friendly help and old world style help. kinda a hole in the wall shop, but worth a…read morecall if you need parts or sevice

Buyer Beware…read more Built-in Appliance Owner Rob Johnson Just the Facts: Bought a Kitchen Aid Dishwasher and a Speed Queen Front Loader Washing Machine approx. $3,600. Had a friend pick up the Dishwasher that day and was told delivery of the SQ would happen in a few days. Got a message saying delivery would take place the following Monday, one week later. Delivery day: old machine was taken out, SQ put in and installer told me all was ok but, a little issue. No hot water. Maybe a solinode issue but, owner would send someone to fix. I told installer that I wanted a switch out for new working machine that I had paid for. I could wait until new one came. He said probably not an issue and to just call the owner. He then left with my machine. Here are the quotes to both my husband and I during conversations with Mr. Johnson to resolve the delivery of a broken machine by redelivering a functioning new machine. "it's not broken, it just doesn't get hot water." "90% of the people don't use hot water." "These machines come from a factory in Wisconsin. They don't test them before they ship them. They don't have time for that." "This is like a 1 in a thousand problem. It just happened to you." "Me: if you put that machine on your showroom floor with a sign on it that said "this machine doesn't get hot water" would anyone buy it? Him: IDK "I don't have any in stock" "This is a warranty issue, that's what warranties are for" "To get a new one in stock, I'd have to call the rep and buy one" It is getting increasingly difficult to support small business, this one in particular, American Veteran advertised, with this level of customer service. End result, though the owner set up service for the machine.I found out from the repair company that diagnostics were set up to happen a day after I was told to wait for service. Mid day, I called Mr. Johnson to determine when in 24 hrs service was to happen. He said, "IDK when they are coming customer service is poor these days." (You can't make this stuff up) I asked for the repair company's name and their phone number, it took some work but, I was then given the information. This is when I found out that the original appointment was made for the following day even though I was told to wait for service a day before the appointment was made for. Though the machine is now fixed and the other is functioning, We will never support Built-In Appliance in Kingwood again and would encourage all to do own due diligence regarding this business.

Rob at Built-In Appliance is our go-to guy when it comes to replacing appliances in our Kingwood…read morehome. He is very knowledgeable and only carries quality appliances at reasonable prices. A local, family run business~ Rob offers friendly, quick & efficient, service. You should check them out the next time you're in the market to replace or upgrade your appliances.

My fridge is f'd. Thanks so much. Thieves. Washer is ok. Dryer is iffy. Think this a lawsuit. Ty so…read moremuch. Exactly what I needed with a baby on the way

They took forever to get me my washing machine and dryer literally 5 months waiting on them to get…read moreone to fit in my trailer. Once I got the washer and dryer, I used them 3 times 3 loads and on the third load the dryer quit working. I called for maintenance and was told the guy was out of town and would be back next week to come out and I would have to pay for it. I havent heard a word from them and i going on week 3. Dont go here like i did. Trust me. ​

Learned of this place from the in laws ... my dryer stopped drying and couldn't figure out why …read more. explained the issues with a gentleman on the phone who told me if I could bring heating element he would figure out the problem ... in all it took maybe 4 minutes and he replaced the thermal fuse as we talked .... $16 instead of ordering what the internet suggested which was $150 ... highly recommend these guys ... if I have any other problems I know where to go

Impossible to reach on the phone. Hours say they open at 8am, yet it'll be 9:30 and nobody's…read morethere. No signs on the doors saying when to expect them. You wonder why Amazon is taking over retail?

My 3-year-old Samsung refrigerator stopped cooling because the doors were inadvertently left open…read more I called Kelly, and he arrived within the scheduled window. He gave me a clear diagnosis and explained that the evaporator coils or air vents become blocked by a solid mass of ice, preventing cold air from circulating. He used a handheld steamer to quickly and safely melt away the ice blocking the evaporator coils and internal vents; however, it didn't work. He later instructed me to unplug the refrigerator, leave the doors open for 24 hours, then turn it back on the next day for 12 hours. I was happy to see my refrigerator fixed and cooling again. I recommend Kelly for your appliance repair.

Why 5 stars? Because we were in desperate need for a dryer repair and KrisKelly made the process…read morequick and easy. --- --- --- One day recently, we realized our dryer was no longer working - not an ideal situation in the middle of laundry day with a vacation on the horizon! I popped on Yelped, searched appliance repair, and it was very obvious that I should reach out to KrisKelly first, based on the great reviews. I submitted a request-a-quote on Yelp on a Sunday afternoon, and heard back Monday morning. By Thursday, there was someone at my house and my dryer was fixed within about half an hour. The service guy even gave me some great tips on maintaining my washer, dryer and other appliances for the future. It sucks to need an appliance repaired, but when you can get the problem resolved as quickly and as pain free as possible, it's such a relief. That's exactly what happened here. This will definitely be my first call next time it happens (hopefully not for many years).