I went in for some arbitrary item and was given the best customer support. Staff was knowledgeable, helpful and attentive.

I did two morning boat dives and had a fantastic experience! Everyone was really friendly and knowledgeable, and the dive sites were killer. Rental gear was high quality too. They even give you warm towelettes after the last dive to wash the salt off your skin. Next time I'm diving on O'ahu, I'll definitely go with these guys. read more

I went on two 2-tank dives with Aaron's after not having dived in a while. They paired me with a dive master who was attentive and focused on making sure we were safe and had a fantastic time. She asked me what I wanted to see while I was diving. I said, a turtle, a frog fish, and an octopus, all difficult things to find. Rachel found them all! I brought my own equipment and some of it broke, and other pieces I forgot... they had extras of everything and were prepared. The equipment was modern and in good working condition. I've been diving around the world with many different companies and I don't like when you feel like you are rushed through the dives and just another fish. I can't recommend diving with Aaron's enough. Diving should be relaxed and secure. Aaron's is safe and FUN! Everyone knew my name and made the whole experience special. Maybe I can fit in another dive before I leave... read more

Can't utter enough praise for Aaron's Dive Shop. The staff, the organization, the operation, the equipment--all exceptional! My wife and I were hoping for a good experience on the one dive we had time for--instead we got a phenomenal experience. Warren and everyone helping with our dive were fantastic--these guys really know their stuff! Fantastic times with these guys--the only dive shop to use on the islands! read more

I had an amazing day of diving in the waters if Oahu. Marina the dive leader was very knowledgeable about the local ecosystem and Jamie the captain was able to get us to both dive sites safely and efficiently. The deep wreck dive was fun and the swim through was a great experience. On the second, shallow reef dive we saw a beautiful turtle and a juvenile white tip shark. Marina even let me borrow her GoPro to take some shots when mine turned off. I highly recommend this dive shop if you're on the island of Oahu. A++! read more

As always, had a fantastic time diving with Aarons dive shop! Dive master Ed and Captain Ray are very professional and knowledgeable. Small groups are what makes Diving with Aarons so unique from other island dive companies. Highly recommend checking them out if on Oahu! read more

Over priced and pompous. Went In to simply rent snorkel gear and was blown away by the 45$ PER DAY.

This review is about the rental experience. I was a little skeptical using this shop for rentals, as I saw a few less than stellar reviews about the rental experience. However, given our time constraints, we had to rent from here or not go snorkel. Given that, we had a great experience here, and the staff were really friendly. We arrived about 15 minutes before the shop closed, and they took their time setting us up, and explaining to us some different snorkel locations, and even provided us some helpful tips. The original gear they gave us were quite sandy, but they helped us rinse it out, and then we were on our way. When we returned the following day, the drop off process was quick and efficient. I would recommend them if you're looking for snorkel rentals! read more

I want more than 5 stars to rate this dive shop! We spent the most time with Jamie as our Captain, Josh and Jake as our Dive instructors to get our Advanced Open Water Certification and we literally could not have had a better experience! Tim Luis and Sean at the office were extremely helpful with our online schooling prior to our dives and making sure our Dive Logs and all paperwork was handled properly. The dive sites were magnificent, we saw a lot, and I mean A LOT of green sea turtles, unicorn fish, ulua, loads of LTF's, Little Triggerfish as I like to call them, HUGE pufferfish, Octopus, Sea Slugs - Rachelle's fave (our last Dive master) and a Manta Ray gliding away from the WWII Corsair wreck. We just had an outstanding experience with everyone connected to this Dive Shop and we really want to thank ALL of You, including Tae and Dive Master Candidate & Firefighter Josh for all of your help and just making our experience incredibly Safe and giving us big smiles on all 4 days! Mahalo Big Time! Sheila and Paul read more

There was a Living Social deal for an introductory dive package which helped us decide to book with Aaron's Dive Shops. It was a great choice! They came to pick us up at our hotel in the morning and we were off on our adventure. After we got to the boat, the dive staff went through all our instructions and got our gear ready for us. Unfortunately, the day we went out, there were high winds and the water was choppy. By the time we got to the dive site, I was getting nauseous. But once in the water, it wasn't that bad. They take you underwater one by one to make sure you can do all the skills they showed you. I got to see my first sea turtle while practicing my skills. It was very worth almost drowning on my first time testing out my scuba lungs! After everyone is done with their skills, they take everyone down for the first group dive. We saw another huge sea turtle and lots of pretty fishies. Unfortunately, when we got back on the boat to change our oxygen tanks, the sea sickness got worse, and I couldn't make the second dive. I finally puked, the group went back for the second dive, and THEN I felt better. Doh! I just ended up taking a nap on the boat until they got back up. I wasn't the only one who puked, so I didn't feel so bad. =) Even with the sea sickness, I had a great time. The staff was very friendly and patient with everyone. They provide all your gear, so you don't have to worry about renting anything. And the pickup and drop off at our hotel was very convenient. I would definitely do this again, but I'll take dramamine next time! read more

After further consideration about the lack of safety, the open system for gas measurement, junk food on the surface interval, and contrasting with other boat dives at various prices, I have the following conclusion: I would recommend that you find another company to use for a boat dive. read more

So I was so excited to try this place compared to the other shops on the island. They sell themselves as the only dive shop on the windward side of the island and pride themselves on customer service but these are the two areas that left me disappointed. I stayed in downtown and drove to the windward side only to be told I was going to be loaded up like cattle and driven back to the other side of the island to dive to my dismay. I was told their are no dive site on the windward side..so why do they sell themselves as the only shop on the windward side!! Following this we waited to board the boat and it was like shoving eight people into a VW bus. The bots was so small that you don't do a giant stride you roll off. When you come up you climb over the motor back to your spot in the VW. The snacks were ok but the diving instructors were those kids from high school with the bad jokes and we're far from professional. David at the shop wasn't much help either when I raised my concerns, he just told me he couldn't help me and talk to Anna. So you can take my money, sign me up, and get my gear, but when it comes to complaints you won't even hear them just cut me off and pass the buck down the line. Got it!! Any way I won't be diving here again. Oahu is loaded with shops I'll try another next time till I find a better one. read more

We booked a 3 day suicide scuba certification at Aaron's. It's a local shop and the guys were completely cool. They dropped off reading materials and the instructional dvd at our hotel in Waikiki so we would be ready. (NOTE: The dvd is actually like FIVE HOURS LONG so don't wait until the night before like we did to watch it...). Overall, I would recommend Aaron's but I'd offer a few pieces of advice for folks looking to get open water certified. The class had five people in it. I felt as though you really got some personalized attention but I didn't particularly hit it off with our instructor. She was a Type A German woman with zero sense of humor. Everyone else at the shop were super cool but she was all business and would get frustrated with the class (and especially me) when we didn't get something on the first try. Sometimes I wondered if I had actually paid to be treated like an idiot. She was clearly proficient with lots of experience but patience was not one of her virtues. We spent the first day in the classroom and the pool. They are cramming so much in the three days that they don't stop for lunch - which didn't bode well for me. I was STARVING. So bring some munchies with you. Even on the days that you dive in the ocean, they don't provide a box lunch or even suggest that you bring one. I painfully learned my lesson after day 1 and adjusted accordingly. We did two dives a day in the ocean. It was pretty choppy but I think it was a great preparation for learning all of the skills. Jason was also with us and if I were to go back to the shop, I would definitely request him - both as an instructor and as a guide. He's great. I am so glad that I'm PADI certified and that we were able to dive in Hawaii. But it wasn't easy... I'm glad that the shop wasn't touristy and I feel like I really learned all of the essential skills for a potentially dangerous activity. I wouldn't let a personality conflict with one person prevent my recommendation of Aaron's... read more

Aaron's Dive Shop is Fantastic. It was my first dive in awhile can't say enough. The team on board where great. Skipper Jamie, Dive masters Lauren and my personal Dive Guide Kaeley were very supportive. Anyone ready for a Special day of Diving or Snorkeling can't do Better. Thank You doesn't come close Bob read more

I've dove with Aaron's a few times over the past year or so. They offered free nitrox with their dives which was really nice to have. The divemasters vary in their style so if you don't quite get along with the one you get, I wouldn't say it's really indicative of the company as a whole. I've had great divemasters and ones I'd rather not see again. The big benefit of this place is they do private boat charters. This means that Aaron's is the only company on their boat, so there's far less confusion and chaos going in and out of the water. Smaller groups also tend to be more enjoyable in my opinion. All in all, I like Aaron's. They do a great job and have a generally positive attitude about things. Check 'em out! read more

Aaron's boat dives are the best. Their DMs and Captain Garrett make the dives a dream.

Went for an introductory dive (salt water) and had a great experience. Jake and the rest of the crew were there for me the whole time. This is a great way to see if you want to do more diving and have an amazing day in the process! read more

We came in looking for snorkel fins. Me, being the novice, i dunno how much they cost. so the guy starts showing me like $100 fins! wow, uh, do you have any to rent instead?? luckily he was really cool about it and they had fins to rent, a pair for $6 a day. we rented two fins on monday and off we went to Hanauma Bay on Tues, only to find that the Bay was closed on Tues. What to do?? We called Ryan back at the dive shop and he recommended some spots we could go to, we ended going to Electric Beach but didn't snorkel b/c even some places are too local for me... anyway, so we ended up going to Hanauma which was awesome. I give the dive shop 5 stars for service, but minus one b/c like everything else in Kailua, it closes really early at 7pm, so we weren't able to get our fins back in time and were charged an extra day. Not entirely their fault, but c'mon it's not even dark yet at 7! If i needed other equipment, i would go back to Aaron's and support the local shop rather than a place like Snorkel Bob's. read more

Went out Christmas Eve morning with Marina for our second dive this year with Aaron's. Office handled resv and sizes over phone and met at boat with all correct sizes/equipment. Boat was set up for 2 dives each and we did the sunken Corsair plane at 107' first with crater and turtles etc second. All four of us had a fun filled experience, felt safe with observant supervision, saw a wide variety of fish/ mammals. Would use them again and recommend them without hesitation. read more

Amazing Experience!!!! My wife and I were lucky enough to have Aaron's recommended by a good friend that lives in Oahu dives with them. Every single person we met and worked with were absolutely amazing. We started with classroom and pool training with Kitty and Race. They were incredibly patient and knowledgeable and taught us so much in a single day and were great people to be around. Our first open water day we got to meet instructor Willie and Captain Garret, who made our first dives in the ocean something we will never forget. Willie is a wonderful guide and instructor who fills you with confidence and the knowledge that he had your back, and you could do it. Even if you are struggling with a skill, he made you believe you were going to get it. And we did. Captain Garret is a pleasure to be on a boat with. He helped check us over, gave us words of encouragement, and made sure we didn't have to worry about anything except practicing our skills. Such a cool, chill person and good boat skipper. Our last day of training saw us with Captain Garret again, but we got the pleasure of working with Christian as our dive instructor. Incredible guy. Took us through the last 2 training dives and oversaw our final skills to be certified. There is a lot to learn when you train to dive in the ocean and you need someone to set an example as well as train you, and Christian was amazing at all of it. He is a very confidence inspiring instructor and a genuinely cool guy. You cannot say enough good things about everyone at Aaron's who had a hand in our learning and our experience. Tim in the shop who helped us pick out masks for purchase was also 100% cool and helpful. Every single person at Aaron's was a total pro and an incredibly lovely human being. So many amazing people in one spot. So thanks again to Kitty, Race, Willie, Christian, Tim, and Captain Garret for making this journey something we will never forget and will appreciate for the rest of our lives. Go do it! Get certified! Jon F - Seattle, WA read more

Went on a shore dive from the North Shore of Oahu to Shark's Cove with the divemaster from Aaron's Dive Shops and a few friends in August 2010. Don't be fooled by the name of this spot as there were NO sharks. I was hoping to at least see some sea turtles but did not see any either. We drove to the Shore by ourselves and met with the divemaster there with our rented gear. I don't remember his name but he was a young guy and was very nice and lead us to some nice spots to dive. I did not see anything exciting though. Maybe I was comparing this to the Cayman Islands in the Caribbeans... We paid $70 each for one dive including the equipment, wetsuit, fin, etc. I don't know if that's the normal rate for diving Hawaii. I heard people also do boat dives near Wakiki beach for about the same price though, so that sounds a little high to me. If I go back I would probably try their boat dive so that I may see more sea lives. read more

Had my Discovery dive today with Lauren, Sarah & Capt Jaimie. Current kicked my ass, but Lauren is an AWESOME instructor. Thanks for the great time. PS Love you, Ian Allen- for my 1st dive. Had the best time. read more

I just want to share, awesome service every time! Sarah and the staff are great friendly and very knowledgeable! I drive from Wahiawa once a month to fill my my tanks for my sons air rifle team, and they remember us by name you don't get that kind of service these days!!!! Keep up the great job guys!!!!! read more

I just started diving on Oahu, after years being spoiled with Kona diving. This place sounded good and friendly. It was Josh the dive master and Captain Garrett for six divers: three of us certified, thankfully experienced, and 3 students on their first checkout dive. Everywhere I've ever been has used a separate DM for the students but not here. We did the two shallow dives, which I won't do again, because it just screams 'newbies!', but I wanted to sleep in a bit and not get up at crack of dawn to meet the early boat. Anyway, the first shallow dive was fine, and the visability was decent and we could see the other group...thankfully they let the three certified divers explore on our own. The second dive the visibility was significantly reduced and the DM said we'd need to stay close together. The problem is that we'd see them, look at seriously a single something and poof, they were gone...repeatedly. We spent the entire dive trying to find the DM and the other group, only to lose them again. It was not at all relaxing, but thankfully the 3 of us had tons of experience and kept close together in our group and eventually met up with the other group and the boat. It would have been a much better dive if we had our own DM. I may try them out for a regular deep/shallow dive combo, but then there's always the chance of having inexperienced tourists who haven't been diving in years, which is another problem. They're friendly, the groups are small, and it's a much better way to spend my morning than doing laundry, but not the dive experience I had hoped for. read more

Captain Garret handled the boat extremely well in very rough seas and not only was cheerful and competent but was very helpful as well! Dive master Addison guided us and kept an eye out for us during two drift dives in rough seas and made me feel very comfortable and safe. read more

Found this place because of a Groupon deal. Came to Hawaii with a bunch of my cousins and went scuba diving for the first time through Aaron's Dive Shop. The instructors went through all the instructions before boarding the boat. They then loaded all our equipment onto the boat and took us out not too far offshore. I forgot their names already, but the guy with the South African accent was really cool and knew his stuff. When I got into the water and started descending down the line, I came close to panicking, but the instructor always reassured me by checking to see everything was okay before going any deeper. My ears were causing me a lot of discomfort because of the pressure difference, but he always gave me enough time to adjust. The second time was much better. Since I knew what to expect this time, I could actually enjoy looking at the colorful fishes swimming around. We saw several huge turtles. They hang out in this place called the Turtle Cleaning Station where cleaner fish come to pick on the turtles. We also saw a moray eel and a clawless lobster. When we got back up, I noticed how dry my mouth felt because of the air tank. Thankfully the crew knew this would happen and had a crate of bottled water ready for us. They did a pretty awesome job and everything went without a hitch. Would definitely recommend this place. read more

We were just checking the store to see if we find something we might want. We did find some nice pairs of ocean gloves. Some fins were on sale 20%. Pedro said New shipment on Monday. We will check out the new ones. Pedro was very helpful. They have Pink Oxygen tank in store. 4.5 stars. YELP 365 - 358/365 read more

We went on four dives with Aaron's Dives Shop during our stay in Waikiki. Our first two dives were during the day, the next two were private chartered dusk and night dives respectively. Aaron's Dive Shop staff picked us up and dropped us off at our hotel. They were on time, had all of the relevant gear in the van, and quickly brought us to the boat. The dive sites, including the Corsair, were all top notch and had been (well) selected based on condition. The staff at Aaron's Dive Shop seem to have a true passion for diving, channeling their enjoyment therefore to excellence in their career. They were extraordinarily professional and knowledgeable and I would recommend them to anyone staying on Oahu. read more

This review is for in store shopping! My husband took up spearfishing/free diving about 6 months after moving here. This meant scouting out every dive/fishing store for gear and cool things that he "needs." Tips: Don't want to come in? Call the store, even over the phone they are super friendly, informative and I never feel rushed when asking tons of questions! Location: We were pleasantly surprised to find Aarons dive shop in Kailua, located across from Teddys Bigger Burgers, Jamba Juice, Mahina and Global Villag Parking: In front of the store, a small parking lot, that is shared with the other stores in the strip. Ambiance: Clean, organized and friendly! Service: Customer service is their game! And they are GREAT! My husband was looking into masks for diving, and our friend was looking for a mask too. Our friend is super blind...and had never really been one for swimming, upon arrival here, we found out they actually carry prescription masks! How cool is that? My husband at the time was extremely new to diving and the staff was so great, they put him down the right path and gave him tons of new tip, tricks and info to go home with! We love this dive shop and if we ever considered getting certified or going on a tour, we would not hesitate to book with Aarons! read more

Aaron's Dive Shop rocks. These guys can help you with all your diving needs and questions. Here is a link to little video of the Corsair dive I made. https://www.youtube.com/watch?v=psqAXINou24&list=UUP-r1frEC8b05SSGaIaH7Rg read more

My boyfriend and I went on two dive trips with these guys, taking off from the Hawaii Kai area and had a BLAST! We saw tons of sea turtles, eels, a whitetip reef shark(!!), and of course, thousands of beautiful fish. We even saw a whale breaching on our way out! Jake, our Dive Master, was fantastic!! Along with the rest of the crew (Captain Garrett/first trip, Captain Steve/second trip, and Carston), all of whom were more than willing to make our trip as easy and fun as possible. They were very professional and efficient, while still making the trip light and fun! Would love you dive again with Aaron's and would highly recommend them! read more

Aaron's dive shop was wonderful when it came to booking my "PM Two Tank Boat Dive (Shallow/Shallow)" for Sunday, June 13,2021. I booked on Tuesday, June 8th and they provided confirmation and forms electronically immediately after the booking call. Their price, with gear was $115 + taxes. On Thursday, June 10th, I received a call asking me about moving to the AM dive on my scheduled day. I agreed to the 10:30am time. I was required to meet the boat at Maunalua Beach Park. However, on Saturday, June 12th at 5:57pm, I received a "Your booking has been cancelled" email notification from the dive shop. It did not give a reason for the cancellation. Earlier on Saturday, I did have 2 missed calls, no message left, while at the beach, which I called back about 7:00pm with no answer. Sunday morning I called the shop number and asked why the dive was cancelled. They told me that they did not have enough people to go on the dive. Of course, this left me without enough time to book with another shop for the weekend. I think the shop should make these "go, no-go" decisions based on bookings at least 2 days ahead of the event date. This would give patrons a chance to rebook with someone else (before their window of opportunity closes - for me, the weekend). read more

My husband and I are both certified divers and want to bring our son on a dive, he was able to do a beginners training dive ands was matched up with Dive master Jake and he loved the experience. On our second dive we're all able to see any turtles and even saw a white tip shark "chilling " under a coral reef ledge. It was simply amazing! Highly recommend this dive shop read more

We found Aaron's Dive Shop by accident and found that the staff is very friendly. They offer several dives a day with divers of all levels. They also give free nitrox which is a great added bonus and the price isn't that bad. Only downside is that they really should get a better boat. Compared to other dive boats we've been on, this one was pretty bare. The first dive wasn't that impressive and there was not much to see. The buttom was very flat and there were very small fish. I got a better view from snorkeling nearby beaches than I did on this first dive. Other divers had similar comments. The second dive was pretty cool and we got to see a bunch of sea turtles at Koko Craters. This dive site is quite popular as we saw several other groups diving. So be sure you keep an eye on your guide or dive buddies. read more

I give Aaron's 3-stars but that is because I didn't find diving in Hawaii to be all that great. I also do not like the way Aaron's and many other dive shops worldwide now run their operations. First off, the staff was great. This was my first time in Hawaii and I met the group at the boat dock. Jake was the DM and he was a very nice guy and very helpful. The captain of the boat, Garrett, was also helpful. I booked a 2-tank dive and they provided everything. I am especially glad they brought a wetsuit because stupid me had the impression that diving in Hawaii would be like diving in the Caribbean, in warm water. Boy was I wrong!!!! The water in Hawaii is cold. It's not Lake Michigan cold, but it is a far cry from warm, even if they say the temp is 77-79 degrees. The boat was fairly full and there were two groups: certified divers and those "discovering SCUBA". Basically these are people who are not certified but are considering taking the full course. They take these people out for an introductory dive to encourage them to take the plunge. I don't see how this is legal or allowed. Diving is serious business. Half of these people couldn't even swim and were terrified of the water. They should not be allowed to dive in the open water. If they want to try out breathing underwater, head to the local pool. Dive shops all over the world are now offering these intro-dives. Making money has once again become the driving factor behind an enterprise, not safety or quality. Aaron's also took us on baby dives. I suspect this was because of the learners. One location was called "Turtles" and the other "Koko Crater". The reefs looked dead. The currents were extremely strong and diving was a struggle, a fight. Visibility was 20 feet max. Again I am used to diving in the Caribbean with 100'+ visibility, in crystal clear, warm water. Not here. We did see a few sea turtles and hundreds of beautifully colored triggerfish, tangs, Moorish Idols, etc., so that was nice. However, the strong currents/surf constantly stirred up the bottom so the water was full of particles and you couldn't see much. The corals were not very colorful and it was an overall disappointment. I also thought Aaron's could have done a better job of prepping divers on etiquette before they entered the water. I was certified by a Navy diver in Chicago almost 20 years ago. He instilled a respect for the water and for marine life in general, in all of his students. (We even had to pass a version of the lifeguard test before we were allowed to take the class). I was appalled to see my dive buddy pick up a large sea star and carry it around with her taking pictures. She then just dropped it and went on. I was fuming. I noticed many others doing similarly. Some divers had a hard time getting neutral and were hitting and stepping on the corals, etc. I think dive shops should instruct divers to look and admire God's creation, but to keep their hands off. Fish and invertebrates are not human beings, they are fragile organisms and must be treated as such. Overall, I was not impressed with diving in Hawaii. I went out six times with other groups and each spot was similar in conditions underwater. The island itself is breathtaking, but the diving leaves much to be desired. Hawaiian waters are more geared toward surfing. read more

My husband and I were just in the store and were searching for new fins and new dive gear. (And prepared to spend quite a bit of money, too...) There were two female associates working. No one ever greeted us, asked us if we needed assistance, or even acknowledged our presence. We left. read more

I did 3 boat dives with Aaron's Dive Shops. A drift dive, the Corsair and the YO. Jeff, Kevin and Roger were the staff members that led us. They were great, each one has a lot of experience, very friendly, helpful and made my vacation safe and enjoyable. They picked me up at my hotel every morning, which made things easy for someone who is from out of town. The drift dive saw us out on fairly rough seas but all went very well. We saw some great sea life and all had a good time. I did a PADI specialty cert on this dive. Jeff was very helpful. My next dive was the Corsair, led by Jeff and Roger. What a beautiful dive! The life on and around the plane was surreal. Photographically, one could not have asked for more. The YO, which was led by Kevin was a lot of fun also, These were my first wreck dives. I loved them due to the animal life that surrounds. I did not enter just swam around. The turtles, fish, octopuses and eels were about and just hanging out to be photographed. My next dive trip to Oahu will be with Aaron's. read more

I went in there on two occasions once to ask about diving in the area and once to see if they had a battery for my dive computer. I just got the feeling that if I wasn't a "sale", I was a nuance and they didn't have time for me. I am pretty sure based off those two interactions, there won't be a third. read more

Aaron's Dive Shop is fantastic for people on vacation wanting to experience the beauty of the ocean up close and personal. My son and I went on the introductory dive for his 20th birthday, and it was fabulous for both of us. Everyone was friendly and professional. I appreciate that they rescheduled us for safety reasons for a day when the waves were small. Glorious day! Mahalo Nui Loa! read more

Aaron's Dive Shop - Love you! Thanks for the great day! - Dive Shops Near Me - Kailua, Hawaii

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Highly recommended!! They are very friendly, knowledgeable of the areas and very professional. They put your safety first. I got to see sharks, giant sea turles and plenty of beautiful fish and coral. Thank you so much for an incredible experience!! read more