Great selection of quality items and easy returns. Employees will walk you to items that you need…read more The value here is in the quality of the merchandise. I usually find what I need here with one stop.

Definitely not my favorite location. I was looking to get a LG dehumidifier and Walmart had it…read morecheaper but customer service refused to price match because they don't know if Walmart has it in their brick and mortar location. This was unfortunate because two employees had to fish the dusty unit from the very top shelf via ladder and it took them quite a while to source the ladder. A lot of time was wasted and because customer service refused to price match -- I ended up making the purchase elsewhere for cheaper.

My parents ordered two couches, a chair, pillows, and a rug from this location back in August…read more Everything arrived in a timely manner except the two couches. At least eleven phone calls later (possibly more; they couldn't remember them all!), many many false promises from employees that the couches were on their way from the warehouse (or being build or on the truck, etc.), my parents were FINALLY informed at the end of November that the couches hadn't even been built yet! The delivery date for the couches has been pushed out at least three times! At this point the couches won't even be done being made until mid December. Apparently these specific couches are very popular! A manager has blamed many of the employees for not knowing how to read the computer. One employee even told them, when asked by my parents for a corporate number, that it "doesn't exist," that there isn't one that they can give out. My father later found one online and was able to reach corporate. My parents were initially only refunded the shipping costs, but have since been told they will be credited more money.

I ended up going to both locations today and I was pleasantly surprised. I first met Jennifer who…read morewas very informative, yet gave me no pressure to buy. She did direct me to the mall location so I could get a better idea of what I was looking for. That is where I met Sean. He was so sweet to me, like he treated me like family. He asked all the right questions and was 100% honest. I feel I paid a great price for the sofa I bought today. Edit: the sofa I bought was on backorder, which was fine. I was told once it came in, I would receive a call to set up my delivery time. Well today I received a call saying they were in the area and wanted to deliver my sofa. I'm at work until 10pm. Then he offered tomorrow, but again, I'm at work till 10pm. He then offered to call me later today to set up delivery time, but I'm at work till 10pm. I personally feel that it would of been a lot easier to set up delivery time before trying to deliver it to my house. 2nd Edit: well since no one took the time to arrange a time for my sofa delivery, I decided to take it upon myself. So I called the store and spoke to a confused man. Then a different man came on the phone and asked if he could call me back later. Weird, but ok. Then the first man came back on to take down my name number. Yesterday they were all about delivering my sofa, now today it doesn't seem to be that big of a deal.

I reached out to Richard several times initially to repair the washer/dryer for my rental…read moreproperties then for my primary residence. Richard was quick to show up to assess the situation usually same day when I called in the morning or the following day if I reached out later in the day. He's provided an honest assessment and has told me when the fix was too expensive and didn't make sense to repair and has also diagnosed the situation and repaired the issue when it was something minor and cost effective. Richard has a great attitude, is extremely knowledgeable and takes the time to explain what's going on even when it can be extremely technical. I've used several appliance repair companies in the past but what sets Richard apart is he assesses the situation and replaces not only the component that's in question but also any secondary parts that are due to wear out soon so that you don't have to keep calling for repairs. When I told him I just got the motor replaced for my dryer 3 years ago, he was surprised they didn't also replace the rubber belt that was clearly deteriorated, the drum bearing and some other parts that were on its last legs and relatively inexpensive to replace. I've got Richard on speed dial and will be giving him all of my appliance repair business moving forward. Highly recommended.

I just don't know. I called battle born based on the yelp reviews to look at a washing making crazy…read morenoise and my not working refrigerator ice maker a few months ago. The technician didn't answer his phone very professional and I had to be like um is this appliance repair? He came two days later looked at the dryer for 2 mins (I sent a video prior) and told me I might as well just buy a new one because it will probably almost as expensive to fix. Then my refrigerator- the machine isn't working, he opened it and looked in and said it's outside his scope because if he takes out the ice maker he might break it. Then he charged me $80 for the visit and told me he wouldn't charge me for the refrigerator. Excuse Me? It was like he was doing me a favor, the guy was in my house less than five minutes. It rubbed me the wrong way and I don't know if this was just an easy $80 bucks for him to show up and leave. A few weeks later I called a different appliance repair when my fridge was leaking. He fixed the issue and told me the model refrigerator I have historically has an ice machine go out and to just google brand ice replacement and purchase it and he could install it. Wow- so Much more helpful. I wouldn't call this company again.

I placed an online order and it was ready in a reasonable time frame. As I arrived, I waited over…read more14 minutes at the order pick up. I checked in but no one came. I finally walked over to another register and was taken care of promptly. 3 stars because employees were standing around on their phones and conversing instead of offering help. With the prices at a premium at Lowe's, I highly suggest being more customer focused especially since the store is always so empty.

I needed a new oven. I admit I am probably not as thorough as I should be when I am choosing a…read moremodel. I got it on Tuesday, December 30. I was pretty busy on December 31 & January 1 because of the holiday. I was barely home. But on January 2, while I was home and nursing a hangover, I looked over at my new oven and thought that the display was rather small. I walked over to it and did not see a clean button. So I got the instructions out to find out how to start the self cleaning function. This was $1000 oven, and there is no self cleaning function!!?? I had no idea they even made ovens nowadays that don't clean themselves. So I called the 800 number, and long story short they told me since it was past 48 hours, and I did not use a Lowe's credit card, and because it was installed, I am stuck with the oven I bought. I repeated to the rep on the phone, you're telling me that the oven I just bought and was delivered on December 30, three days ago, while the past two days have been a holiday is not returnable and there's nothing you can do? And he said yes, there is nothing I can do and said if he did start an exchange, he would potentially lose his job. So we ended the call, and I just accepted that I'm going to have to get down on my hands and knees and clean this oven like it's 1970. The installation guys did not use the gas piping that was purchased with the oven because they said mine was sufficient, so they told me I could take it back to the store for a refund. So I did. And when I mentioned to the girl at the return counter that I was shocked this oven did not have a cleaning function and I tried to return it, but was rejected, she said, let me get my manager for you. Within 15 minutes, Sara arranged delivery for a similar oven and also arranged for the one I purchased to be picked up. She didn't charge me a restocking fee. She didn't charge me another delivery fee. I just paid the difference for the oven which was about $70. When I called Lowe's customer service, they did not suggest that I check with my local store. I'm so glad that I did. I honestly didn't think it was going to make a difference, but I figured the worst they could say was no. And now I have a very similar oven that cleans itself. The rest is in the dishwasher! Thank you, Sara and thank you to Lowe's for making me a very happy girl.

Very disappointed because NO HUMAN can answer a phone call seeking help with a computer transfer…read morethat was supposedly completed! NOT!!!

My husband enjoys Best Buy so we drop by at least once a month. Employees are friendly and they…read morehave an entire appliance section. Most recently I picked up a nice coffee bean grinder as I refused to purchase it from Amazon. If you find a lower price elsewhere then they will price match for you.

Pentwater Cabinetry was great to work with. The cabinets are high-quality and very competitively…read morepriced. They were able to get the cabinets quickly and helped us meet our four week deadline. Chris and the team were very helpful and responsive throughout the process.

I used Pentwater Cabinetry to supply cabinets for a renovation in Lakeview. I worked with Jake on…read morethe design and he was very accommodating with multiple revisions as we had to make adjustments to some of the walls. They provided a full kitchen of cabinets, as well as the sink base for our bathroom vanity. I will be using them again for future projects.

I took my carpet shampooed there some time ago. It needef a good interior cleaning out. They did an…read moreexcellent job. It's been some time now and haven't had any more issues. I would heartily recommend this business.

Today I dropped off a second vacuum for service. They have proven to be thorough and professional…read moreand ethical. They don't add extra charges for unnecessary work

I'm very upset that the service man comes to my home without a mask, My 75 year old Mother offered…read morehim a new one unwrapped and he would not wear it. Will never have him again. This is during the global pandemic covid-19. Every business is trying to be accommodating and reassuring that they will wear gloves and masks and this guy won't. Rotton. Bad business.

From the owner: AAA Affordable repair service provides major household appliance repair for Refrigerator's,…read moreFreezers, washers, dryers, stoves, ranges, ovens, dishwashers, and kitchenaid mixers to the Lawrence county, Giles county, Maury county, Wayne county, Marshall county, Lewis county Tennessee area.