1. Aaron's

    1. Aaron's

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    Merrillville, IN

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    Aaron's

    1.0 (1 review)
    Closed 12:00 pm - 5:00 PM

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    3 years ago

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    The Home Depot

    The Home Depot

    2.2(17 reviews)
    3.2 mi
    $$

    My experience in the store was good; however, I did a lot of researching for the stove I wanted to…read morebuy so I didn't need much help from the staff to make a good decision on what I wanted to buy. The delivery was okay up until I watched the delivery guys notice that the stove has a ding in the stainless steel on the side of the control panel. I watched them observe the damage and try to do things to make it look unnoticeable from my window. Of course they continue to bring the stove into my house and set it up like nothing ever happen. They never mention the damage hoping I wouldn't notice it. I never said anything because I needed the stove badly for the cooking holiday dinner and my last 1 year old stove caught fire in my house so I didn't have time to waste on getting another one delivered. It was cosmetic damage and didn't effect the performance of the stove. I had to mention this so others are aware on how shady these delivery people can be so can't trust them. Make sure you go over your delivery and watch them like hawk from time they are taking the product off the truck until the time they want to sign off on a successful delivery.

    Went through Home Depot project department to have a fence install spent thousands of dollars had…read morethe fence install Wednesday of last week which is less than a week ago had a storm today and the fence actually collapsed. I called the fencing company peerless fence. Remember that name peerless fence told me that the fence is not under warranty after less than a week. I have to pay to have this fence repair. I am so disappointed with Home Depot and peerless fence.

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    The Home Depot
    The Home Depot
    The Home Depot

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    Furniture & Beyond - Furniture & Beyond

    Furniture & Beyond

    3.5(11 reviews)
    0.2 mi
    $$

    My parents ordered two couches, a chair, pillows, and a rug from this location back in August…read more Everything arrived in a timely manner except the two couches. At least eleven phone calls later (possibly more; they couldn't remember them all!), many many false promises from employees that the couches were on their way from the warehouse (or being build or on the truck, etc.), my parents were FINALLY informed at the end of November that the couches hadn't even been built yet! The delivery date for the couches has been pushed out at least three times! At this point the couches won't even be done being made until mid December. Apparently these specific couches are very popular! A manager has blamed many of the employees for not knowing how to read the computer. One employee even told them, when asked by my parents for a corporate number, that it "doesn't exist," that there isn't one that they can give out. My father later found one online and was able to reach corporate. My parents were initially only refunded the shipping costs, but have since been told they will be credited more money.

    I ended up going to both locations today and I was pleasantly surprised. I first met Jennifer who…read morewas very informative, yet gave me no pressure to buy. She did direct me to the mall location so I could get a better idea of what I was looking for. That is where I met Sean. He was so sweet to me, like he treated me like family. He asked all the right questions and was 100% honest. I feel I paid a great price for the sofa I bought today. Edit: the sofa I bought was on backorder, which was fine. I was told once it came in, I would receive a call to set up my delivery time. Well today I received a call saying they were in the area and wanted to deliver my sofa. I'm at work until 10pm. Then he offered tomorrow, but again, I'm at work till 10pm. He then offered to call me later today to set up delivery time, but I'm at work till 10pm. I personally feel that it would of been a lot easier to set up delivery time before trying to deliver it to my house. 2nd Edit: well since no one took the time to arrange a time for my sofa delivery, I decided to take it upon myself. So I called the store and spoke to a confused man. Then a different man came on the phone and asked if he could call me back later. Weird, but ok. Then the first man came back on to take down my name number. Yesterday they were all about delivering my sofa, now today it doesn't seem to be that big of a deal.

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    Furniture & Beyond - Furniture & Beyond

    Furniture & Beyond

    Furniture & Beyond - Furniture & Beyond

    Furniture & Beyond

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    Furniture & Beyond

    Battle Born Appliance Repair - We service all major appliances

    Battle Born Appliance Repair

    3.9(33 reviews)
    15.5 mi

    I just don't know. I called battle born based on the yelp reviews to look at a washing making crazy…read morenoise and my not working refrigerator ice maker a few months ago. The technician didn't answer his phone very professional and I had to be like um is this appliance repair? He came two days later looked at the dryer for 2 mins (I sent a video prior) and told me I might as well just buy a new one because it will probably almost as expensive to fix. Then my refrigerator- the machine isn't working, he opened it and looked in and said it's outside his scope because if he takes out the ice maker he might break it. Then he charged me $80 for the visit and told me he wouldn't charge me for the refrigerator. Excuse Me? It was like he was doing me a favor, the guy was in my house less than five minutes. It rubbed me the wrong way and I don't know if this was just an easy $80 bucks for him to show up and leave. A few weeks later I called a different appliance repair when my fridge was leaking. He fixed the issue and told me the model refrigerator I have historically has an ice machine go out and to just google brand ice replacement and purchase it and he could install it. Wow- so Much more helpful. I wouldn't call this company again.

    Despite the glowing reviews, I call on a Monday, left a message and have not received a return call…read morein three days. I called Sears repair for our Maytag oven and they were here the next day, assed the problem, ordered the part and it will be completed when the part arrives.

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    Battle Born Appliance Repair
    Battle Born Appliance Repair - We service all major brands!

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    We service all major brands!

    Lowe's Home Improvement

    Lowe's Home Improvement

    2.0(32 reviews)
    2.4 mi
    $$

    I placed an online order and it was ready in a reasonable time frame. As I arrived, I waited over…read more14 minutes at the order pick up. I checked in but no one came. I finally walked over to another register and was taken care of promptly. 3 stars because employees were standing around on their phones and conversing instead of offering help. With the prices at a premium at Lowe's, I highly suggest being more customer focused especially since the store is always so empty.

    I needed a new oven. I admit I am probably not as thorough as I should be when I am choosing a…read moremodel. I got it on Tuesday, December 30. I was pretty busy on December 31 & January 1 because of the holiday. I was barely home. But on January 2, while I was home and nursing a hangover, I looked over at my new oven and thought that the display was rather small. I walked over to it and did not see a clean button. So I got the instructions out to find out how to start the self cleaning function. This was $1000 oven, and there is no self cleaning function!!?? I had no idea they even made ovens nowadays that don't clean themselves. So I called the 800 number, and long story short they told me since it was past 48 hours, and I did not use a Lowe's credit card, and because it was installed, I am stuck with the oven I bought. I repeated to the rep on the phone, you're telling me that the oven I just bought and was delivered on December 30, three days ago, while the past two days have been a holiday is not returnable and there's nothing you can do? And he said yes, there is nothing I can do and said if he did start an exchange, he would potentially lose his job. So we ended the call, and I just accepted that I'm going to have to get down on my hands and knees and clean this oven like it's 1970. The installation guys did not use the gas piping that was purchased with the oven because they said mine was sufficient, so they told me I could take it back to the store for a refund. So I did. And when I mentioned to the girl at the return counter that I was shocked this oven did not have a cleaning function and I tried to return it, but was rejected, she said, let me get my manager for you. Within 15 minutes, Sara arranged delivery for a similar oven and also arranged for the one I purchased to be picked up. She didn't charge me a restocking fee. She didn't charge me another delivery fee. I just paid the difference for the oven which was about $70. When I called Lowe's customer service, they did not suggest that I check with my local store. I'm so glad that I did. I honestly didn't think it was going to make a difference, but I figured the worst they could say was no. And now I have a very similar oven that cleans itself. The rest is in the dishwasher! Thank you, Sara and thank you to Lowe's for making me a very happy girl.

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    Lowe's Home Improvement
    Lowe's Home Improvement
    Lowe's Home Improvement

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    D1 Appliance Repair - Appliance Repair NW Indiana

    D1 Appliance Repair

    2.5(72 reviews)
    6.2 mi

    called on a Monday and made an appointment for my dryer, they schedule me for Wednesday between 8…read moreand twelve on Wednesday I get a text message that they pushed me back to between 12 and 4. I called and said I couldn't do the afternoon. they then scheduled me for tuuts between 12 and 4, Derek showed up out his ear to the dryer and said he didn't have the part to fix it. he charged me 123.00 as a deposit. they then scheduled me for the following Wednesday between 12 and 4, at 11 they called and said Derek couldn't make it and he couldn't get to me till the following week. I canceled them and found another company. contacted D1 and told them I wanted a refund, Derek said they don't give refunds and that he showed up. he was there for about 2 minutes. don't waste your time with this company, I lost out on three days work.

    BEWARE when hiring this company. We called D1 to fix our refrigerator. Refrigerator and Ice Maker…read morewere not working. Freezer was fine. They sent a Tech out that had no clue what he was doing. After about an hour the owner shows up carrying a part. Not in a box but in his hand, not sure it was even a new part. He helped Tech put it in the refrigerator. After another 2 hours Tech tells us it should start cooling. Woke up next morning the power to the refrigerator was off. Refrigerator kept kicking the breaker off. Now we have no refrigerator, freezer or Icemaker. This was all on a Thursday. When I called Friday morning they said they could send someone on Tuesday. I told them we shouldnt have to wait they should send someone thay day they agreed they would. We sat and waited and late afternoon the owner calls and says tech got a flat and cant come. Now we are without a refrigerator. I ask the owner why he would send an inexperienced Tech to work on my refrigerator and he said that is how his techs learn. Really???? Decided to go on his website and check reviews (lesson learned should have done before we hired him) horrible reviews. I called and cancelled further service, Decided I did not want them back to try and fix issue. The owner did say he would come and try to fix it himself but we declined the offer even though we paid them $448.75. We called out another repair company who told us immediately that the wrong part was put in and the way it was hooked up was flipping the breaker. They ordered us the correct part and fixed our refrigerator. Needless to say we would not recommend D1 for future service.

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    D1 Appliance Repair - #1 Rated Appliance Repair

    #1 Rated Appliance Repair

    D1 Appliance Repair - Stove Repair NW Indiana

    Stove Repair NW Indiana

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    Refrigerator Repair Crown Point, IN

    Aaron's - electronics - Updated September 2026

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