I loved all my appliance and they were affordable!! Can with a warranty and I financed. 100 days…read moresame as cash. I really needed that. Thank yall so much

My experience was horrible first the refrigerator we purchased was broken the day we received it…read more They quickly replaced the fridge. Then the diswasher broke 6 months later and the warranty company denied the claim. The repair man the warranty company sent said was from the start. The store then contacted the warranty company , and quickly ​ called me back to help me replace the broken dishwasher.

Great selection of quality items and easy returns. Employees will walk you to items that you need…read more The value here is in the quality of the merchandise. I usually find what I need here with one stop.

Definitely not my favorite location. I was looking to get a LG dehumidifier and Walmart had it…read morecheaper but customer service refused to price match because they don't know if Walmart has it in their brick and mortar location. This was unfortunate because two employees had to fish the dusty unit from the very top shelf via ladder and it took them quite a while to source the ladder. A lot of time was wasted and because customer service refused to price match -- I ended up making the purchase elsewhere for cheaper.

My parents ordered two couches, a chair, pillows, and a rug from this location back in August…read more Everything arrived in a timely manner except the two couches. At least eleven phone calls later (possibly more; they couldn't remember them all!), many many false promises from employees that the couches were on their way from the warehouse (or being build or on the truck, etc.), my parents were FINALLY informed at the end of November that the couches hadn't even been built yet! The delivery date for the couches has been pushed out at least three times! At this point the couches won't even be done being made until mid December. Apparently these specific couches are very popular! A manager has blamed many of the employees for not knowing how to read the computer. One employee even told them, when asked by my parents for a corporate number, that it "doesn't exist," that there isn't one that they can give out. My father later found one online and was able to reach corporate. My parents were initially only refunded the shipping costs, but have since been told they will be credited more money.

I ended up going to both locations today and I was pleasantly surprised. I first met Jennifer who…read morewas very informative, yet gave me no pressure to buy. She did direct me to the mall location so I could get a better idea of what I was looking for. That is where I met Sean. He was so sweet to me, like he treated me like family. He asked all the right questions and was 100% honest. I feel I paid a great price for the sofa I bought today. Edit: the sofa I bought was on backorder, which was fine. I was told once it came in, I would receive a call to set up my delivery time. Well today I received a call saying they were in the area and wanted to deliver my sofa. I'm at work until 10pm. Then he offered tomorrow, but again, I'm at work till 10pm. He then offered to call me later today to set up delivery time, but I'm at work till 10pm. I personally feel that it would of been a lot easier to set up delivery time before trying to deliver it to my house. 2nd Edit: well since no one took the time to arrange a time for my sofa delivery, I decided to take it upon myself. So I called the store and spoke to a confused man. Then a different man came on the phone and asked if he could call me back later. Weird, but ok. Then the first man came back on to take down my name number. Yesterday they were all about delivering my sofa, now today it doesn't seem to be that big of a deal.

I just don't know. I called battle born based on the yelp reviews to look at a washing making crazy…read morenoise and my not working refrigerator ice maker a few months ago. The technician didn't answer his phone very professional and I had to be like um is this appliance repair? He came two days later looked at the dryer for 2 mins (I sent a video prior) and told me I might as well just buy a new one because it will probably almost as expensive to fix. Then my refrigerator- the machine isn't working, he opened it and looked in and said it's outside his scope because if he takes out the ice maker he might break it. Then he charged me $80 for the visit and told me he wouldn't charge me for the refrigerator. Excuse Me? It was like he was doing me a favor, the guy was in my house less than five minutes. It rubbed me the wrong way and I don't know if this was just an easy $80 bucks for him to show up and leave. A few weeks later I called a different appliance repair when my fridge was leaking. He fixed the issue and told me the model refrigerator I have historically has an ice machine go out and to just google brand ice replacement and purchase it and he could install it. Wow- so Much more helpful. I wouldn't call this company again.

Despite the glowing reviews, I call on a Monday, left a message and have not received a return call…read morein three days. I called Sears repair for our Maytag oven and they were here the next day, assed the problem, ordered the part and it will be completed when the part arrives.

I needed a new oven. I admit I am probably not as thorough as I should be when I am choosing a…read moremodel. I got it on Tuesday, December 30. I was pretty busy on December 31 & January 1 because of the holiday. I was barely home. But on January 2, while I was home and nursing a hangover, I looked over at my new oven and thought that the display was rather small. I walked over to it and did not see a clean button. So I got the instructions out to find out how to start the self cleaning function. This was $1000 oven, and there is no self cleaning function!!?? I had no idea they even made ovens nowadays that don't clean themselves. So I called the 800 number, and long story short they told me since it was past 48 hours, and I did not use a Lowe's credit card, and because it was installed, I am stuck with the oven I bought. I repeated to the rep on the phone, you're telling me that the oven I just bought and was delivered on December 30, three days ago, while the past two days have been a holiday is not returnable and there's nothing you can do? And he said yes, there is nothing I can do and said if he did start an exchange, he would potentially lose his job. So we ended the call, and I just accepted that I'm going to have to get down on my hands and knees and clean this oven like it's 1970. The installation guys did not use the gas piping that was purchased with the oven because they said mine was sufficient, so they told me I could take it back to the store for a refund. So I did. And when I mentioned to the girl at the return counter that I was shocked this oven did not have a cleaning function and I tried to return it, but was rejected, she said, let me get my manager for you. Within 15 minutes, Sara arranged delivery for a similar oven and also arranged for the one I purchased to be picked up. She didn't charge me a restocking fee. She didn't charge me another delivery fee. I just paid the difference for the oven which was about $70. When I called Lowe's customer service, they did not suggest that I check with my local store. I'm so glad that I did. I honestly didn't think it was going to make a difference, but I figured the worst they could say was no. And now I have a very similar oven that cleans itself. The rest is in the dishwasher! Thank you, Sara and thank you to Lowe's for making me a very happy girl.

Purchased an LG top load 5.5 cu ft capacity washing machine…read more Paid for delivery. Paid for install & hall away. Guys refused to install washer. Say water pipes are corroded. I call our local plumber. He says pipes are not corroded. Lowe's delivery guys leave! Lowe's has unacceptable customer service issues. Buy elsewhere.

I bought a MacPro computer here a couple of years ago, and since I've always been a PC person I…read moretook a chance and got the service warranty. Well, right in the (hopefully) middle of the pandemic I discovered I could no longer connect to the internet. After receiving my vaccine months later (I'm immune compromised) & took it into the Geek Squad service desk that is within the Customer Service area. (A really polite, masked salesperson directed me to where I needed to go.) I realized I was supposed to make an appointment, but thought maybe they would at least let me do that while I was there. There was only one Geek Squad rep who was taking care of another (very demanding customer about his phone). Eventually, as I was thinking about leaving so I could go home & make a valid appointment to come home, when one of the customer service ladies told me she could help me and waved me over. I apologized for not having an appt.,but she very politely told me not to worry. Honestly, I could go into all the details of our conversation but I'd rather just say it was a pleasant experience. Ranae (CSR) was helpful & it was decided that they would back everything, wipe the computer clean & reload all my software. It cost me $8.00 to purchase a thumb drive. (I didn't have to do that since I have backups on the cloud, but I'm extra careful. That was on Friday and by Sunday early afternoon I"d received a txt message letting me know I could pick up my laptop. It linked me to a site that had me make an appt window to pick it up. Matt, my CSR this time went over what had been done and was also great. We were done in about 10 minutes time. I got home and not only was my computer able to do what it hadn't before, but, they had also reloaded many of the items they said I could potentially lose. I just wanted to leave a 5 star review for this store because Ive shopped here many times & I've never experienced pushy or bad salespeople. If I tell someone I don't need help, they leave me alone. Yet, if I so need help I always get it and have never felt like I was being pushed to buy one thing over another. Because of this, I've probably spent at least $15,000 over the years from a 4K 60" tv to an $8 32GB thumb drive.

Very disappointed because NO HUMAN can answer a phone call seeking help with a computer transfer…read morethat was supposedly completed! NOT!!!

Great kitchen cabinet for contractor. I am a real estate investor, my contractors always buy from…read morethem because they have the kitchen delivered in few days. Price is competitive. Quality is way better then other Chinese make cabinets. Sales persons are very knowledgeable and after sales service is awesome. I strongly recommend them

Pentwater Cabinetry was great to work with. The cabinets are high-quality and very competitively…read morepriced. They were able to get the cabinets quickly and helped us meet our four week deadline. Chris and the team were very helpful and responsive throughout the process.

Today I dropped off a second vacuum for service. They have proven to be thorough and professional…read moreand ethical. They don't add extra charges for unnecessary work

Not a very good service experience. I heard about this place through the next-door app So I…read moredecided to give them a try. All I can say is that the people I dealt with there seemed very dis-interested in offering me great service. All I got was long faces and despondent attitudes the whole time. When I dropped off my vacuum the guy told me he would call me the "next day". Well, days go by and I had to hunt them down for feedback each time. They ended up eventually fixing my vacuum after several days, I believe 5 business days in all which carried through the weekend. All in all it was over a week just to get a simple cleaning. They ended up fixing my vacuum and the charge was $118. Seems very high to me but I am trying to give them the benefit of the doubt. We will see how long my vacuum holds up now that they have cleaned it, but all I can say is this was just not a very good service experience all around. Poor attitudes, disinterested staff, and slow wait times. Next time I will definitely be taking my business somewhere else.

I'm very upset that the service man comes to my home without a mask, My 75 year old Mother offered…read morehim a new one unwrapped and he would not wear it. Will never have him again. This is during the global pandemic covid-19. Every business is trying to be accommodating and reassuring that they will wear gloves and masks and this guy won't. Rotton. Bad business.

From the owner: AAA Affordable repair service provides major household appliance repair for Refrigerator's,…read moreFreezers, washers, dryers, stoves, ranges, ovens, dishwashers, and kitchenaid mixers to the Lawrence county, Giles county, Maury county, Wayne county, Marshall county, Lewis county Tennessee area.

I had a washer and dryer that was moved by a moving company. When they moved it back into place…read morethey struggled with hooking things back up so I called D1 appliance repair. They were able to get someone out on my schedule and they didn't overcharge like a lot of repair places do. The tech, Adam, was fantastic and I would have him come back and do repairs again anytime. Highly satisfied customer.

called on a Monday and made an appointment for my dryer, they schedule me for Wednesday between 8…read moreand twelve on Wednesday I get a text message that they pushed me back to between 12 and 4. I called and said I couldn't do the afternoon. they then scheduled me for tuuts between 12 and 4, Derek showed up out his ear to the dryer and said he didn't have the part to fix it. he charged me 123.00 as a deposit. they then scheduled me for the following Wednesday between 12 and 4, at 11 they called and said Derek couldn't make it and he couldn't get to me till the following week. I canceled them and found another company. contacted D1 and told them I wanted a refund, Derek said they don't give refunds and that he showed up. he was there for about 2 minutes. don't waste your time with this company, I lost out on three days work.