Top notch customer service. Had a problem with my new LVP flooring and they rectified the issue to…read moremy complete satisfaction. I would definitely recommend this company for all your flooring needs.

we had carpets installed by Jeffs in r\Rockland ma. we had excellent services both at store and in…read moremy home .WILL USE THEM AGAIN !

It's the details that matter. We needed to replace our hardwood floors with something different…read more We worked closely with Glen to determine what the right product and the right quality level was for our family's needs. Glen and the installer team was easy to work with and very communicative. Most importantly to me as someone who owns an older home, they had solutions for addressing each of the minor issues that come up when the existing floors & walls are neither straight nor level. I love the warranty on the products we picked and think that it's a strong value for the price we paid.

Whatever you do, DO NOT use these people to install your floors. We were completely upsold to a…read moreterrible product that was much more expensive. The first installation was a disaster- installing new vinyl flooring right over a bulging threshold because they were too lazy to remove it, major areas missed or flooring just laying on top and not glued down. It took months for the team to come back to fix these problems because we were told the product was on back order- only to find out from the distributor that they had product the entire time. Now there are major problems with the second installation...apparently a moisture issue that no one bothered to warn us about or mitigate before we paid thousand of dollars. Now we are left with a non-functional floor, out thousands of dollars and Glen has completely ghosted us. He told us originally that the "job is not done until you are satisfied", but he bolted when we said it needs to be fixed or we need to get a partial refund. Total scam. Save yourself!

I had Jay's carpet install LVT in my office. They did a great job with attention to detail. I would…read moresuggest them to all my friends. I will be using Jays the next time I have a floor done

I had my carpet cleaned. by LoftusI have a dog , so you know why i needed it cleaned well. They…read moredid a great job and I would definitely recommend them. Bernadette Golas

The first time I used any carpet company, it was one that is always advertising on TV that you can…read moreget 50% off if you call today. Their materials were bad, the workmanship was bad, they only did some of the work I contracted for, and I had to threaten to take them to court before they offered a settlement. As part of the settlement, I had to sign a non-disclosure agreement, so I can't mention their name. Loftus was a wonderful company to do business with. I have used them twice and will use them again in the future. Jess was great to work with. This time, I had 3 rooms of new carpet, one repair where a dog had ripped up and shredded a seam, and a bunch of cleaning of existing carpets. The new carpet was high quality, and installed perfectly. The repair was so good that it is impossible to know that there was ever a problem. The cleaning turned out better than I expected. All of the workmen were super polite and did excellent work. You might save a few bucks with one of the national discounters, but in the end you will wish you had gone with someone like Loftus.

Fergus and his crew did a great job. They were honest, on time, and clean.We are very satisfied…read morewith our new floors. We had carpet removed and replaced with Luxury Vinyl in 4 bedrooms and a hallway. We highly recommend them!!

From the owner: Welcome to Boston Home And Office Flooring INC, a family-operated business and your number one…read moresource for quality flooring. At Boston Home And Office Flooring INC, we are dedicated to transforming spaces through exceptional flooring solutions. With years of experience in the industry, we have established ourselves as a trusted provider of high-quality flooring products and services in the greater Boston area.

Quality installations of Quality products by experienced company employees, curious and…read moreknowledgeable sales staff by a company that stands behind its work.

We had a great experience with this company, including with the installation at our house. Very…read moregood customer service at the store and the installers were professional and tidy. A few years ago we were very unhappy with a local carpet company and so I didn't have very high expectations this time around. But we were pleasantly surprised and I would recommend Braintree Rug to anyone.

We had the same experience as some other posts. We worked with the ladies at the front of the…read morehouse. We decided on flooring but they needed to send someone to check the subfloor etc. The (I believe owner came out), and started whining how the subfloor was not ready and there would be extra cost. Our builder was there and I was away on business. My wife called me and I had to step out of a function to talk to this guy. I told him we would take care of the subfloor to meet his specs. I spoke to my contractor and within an hour we had a plan. The unprofessional behavior was uncalled for and in the end, when they came out to tile, the subfloor was perfect. I won't use this place again.

The owner's attitude encouraged me to write this review…read more There is a lot to like. The sales people are pretty good and the product is pretty good. The price is probably middle to high. The office staff were good to work with, and the crew showed up on time. They were as good as I could hope. This was an important job to me, and they were helpful in many ways. They were all likable and friendly people until things went poorly. Then, it *was* done correctly, to spec, as you no doubt told them, and that is how it is just going to be, sir. (except they don't say sir). A couple of things to look out for. they use contractors, not employees to install the floor. more availability, less responsibility. they drop off the floor partly because they are not installing the floor, a contractor is. The quote was slightly padded. First check what needs to be done, there might be stuff on the quote that is just padding. Afterwards, check what was supposed to be done was done. Get another quote. So, you might go elsewhere. The front end is good, but the back end (final floor) is not ideal but probably an average job. An average floor might be good enough for you. It will have to be good enough for me. I will look down on this floor and Peck's work for a long time.

Nice selection of rugs, a variety of colors, great customer service and convenient to the Highway 24read more

superior craftsmanship great customer service and super friendly. I would 110% recommend!read more