We had a great experience with stair runner installation by Rehan and his team. After I contacted…read morehim he got back to me promptly and came out within a couple days for an in home consult complete with samples to choose from. He kept me updated on the arrival of our carpet and came to install it within 1-2 days of its arrival at his shop. The installation was quick and looks beautiful. We would highly recommend this company to others.

Rehan and his team were great to work with for installation of 3 carpet stair runners at our place;…read morewe paid a little extra for NY-style defined look and feel like it was worth it. The whole process from start to finish was a matter of weeks and everyone was so prompt and reliable. Even if there are cheaper options out there on thumbtack, we are glad we went with this full-service company because they brought carpet samples, ordered carpet, did cutting and installing, we didn't have to left a finger!

Dan did an awesome job steam cleaning our carpets. He removed a large black stain caused by a cola…read morespill that we had been unable to get out for years (see photo.) Highly recommended! A+

Great selection and prompt installation. Service personnel experienced and knowledgeable.read more

Colony Rug is worth going out of your way for. They have a terrific array of carpet and floor…read morecoverings, including the Fleetwood Fox line from the UK and their own line of carpet; their people are enthusiastic and knowledgeable, and the installation team they sent to my house did a fantastic job. I only had two stair runners done but you'd have thought I was carpeting a mansion - they treated me terrifically. I have to admit, this is not the least expensive place you are going to look for carpet, but it's worth every penny. If you really want a great look in your house, and want the best, I definitely recommend Colony Rug.

The store was mobbed at 1 pm on Veterans Day and every aisle was packed with shoppers! Here money…read morewas not an issue seems everyone with Children had carts full of stuff! Christmas seems to be in full swing and at the cashiers everyone I noticed paid with credit cards. Leaving the store with packed items. These shoppers were on a mission and the store was super organized and employees were ready for the rush Lord of items at great prices!

LOVING this new Home Sense store. We got there right when it opened on a Saturday morning. The…read moreplace was totally empty and really nice inside. Everyone there were super friendly and helped us find what we were looking for. The layout is perfect and they had great deals out in front of the store. I'm kicking myself for not buying that little deck patio set. Never listen to your boyfriend when he tells you we don't need it..

We were there today to look for a power recliner for my husband. The sales person, Jennifer, was…read morenot pushy. She did not harass us. When we asked questions she pointed out several great options for my husband. He settled on one of the chairs that Jennifer had recommended because it was perfect for someone six feet plus. We had gone to three other furniture stores as well but found the perfect recliner due to Jennifer's help.

This was, quite possibly, one of the absolute worst delivery and customer services experiences I…read morehave ever had with a business. My husband and I recently moved into a new home and ordered two bedframes from Bob's, one full and one king. On the initial date of delivery, the full frame was built with no issues, but we were informed that there was a broken piece with the king frame, and that they would have to undo it and take it away. The gentleman who delivered it was incredibly nice and got me on the phone with customer service. I spoke with a woman who informed me the delivery would be replaced a few days later. When they arrived a few days later, they came with only parts for the frame, and not the entire replacement frame. This time, they left the miscellaneous pieces of frame in our bedroom, taking up space, and we had to get on the phone with customer service AGAIN. This time we spoke to two different people (neither of whom seemed to understand what we were talking about or who understood our situation). And once again, they assured us that the next delivery (the 3rd attempt) would be correct and the entire frame would be delivered. When the third delivery was attempted, they (shocker) only came with just the pieces again and not the entire frame, but thankfully this group of delivery men were kind enough to move the leftover pieces of frame from our bedroom to our garage so they weren't in the way. My husband talked to customer service on the phone and very clearly explained the situation, and we were once again informed that the now FOURTH delivery attempt would be correct. This morning, which was supposed to be the final (correct) delivery, my husband received a phone call stating that they, once again, had the wrong order and only had parts for the frame, not the entire frame itself. After multiple other confusing & frustrating calls to customer service agents (who very clearly follow a script and have trouble straying from it), and trying to explain to them that we did NOT want a replacement or exchange at this point and just wanted a refund, we finally got a satisfactory response. We definitely not be purchasing any more furniture from Bob's and will be advising our friends & family against it as well. Save yourself the trouble and go to a different furniture store or get something off of Amazon.

Extremely rude customer service. Do yourself a favor and take your business elsewhereread more

Amazing selection, fair pricing and impeccable install. However, client service over the phone and…read morein person needs significant attention. Sheila Webster is a wonderful example of A+ service. Thanks Sheila.

We had a really great experience with Weston Carpet & Rugs! We got quotes from them and The Rug…read moreMerchant in Rockland for a stair runner and hallway. Weston Carpet & Rugs priced us $1,000 LESS than The Rug Merchant for a rug with the same price per square foot! Turn around time was also a lot faster (1.5 weeks from time of picking out carpet to install). Install itself was quick and rug was perfectly installed. We really love our rug and so happy we used them. -Jen in Cohasset

Bought a rug from Ali, pressure sale, a subquality rug at a premium price(4,700$) (I didn't do my…read morehomework until then rug started coming undone(dozens and dozen of pulls). We complained they picked it up and brought it back the next day. Pulls are still coming up. Took a picture and brought to another rug store who explained the quality- basically a $400 dollar from a box store. I wouldn't by dirt from Ali.

I would give them 10 stars if I could. I am so grateful for…read morethe Queens Garden. I met Peter in the middle of my home renovation when most of my house was down to the studs. Peter was really challenged to come up with a plan to decorate my living room all the while my kitchen was being stored in my living room. This week was the big reveal. The living room is gorgeous! Its better than I imagined. Also, Peter was so patient and understanding while our home project took longer than we hoped. He stored our furniture for us until we were ready. The best part is that Peter worked with our price range and he never pressured me to buy something. He wants to make sure his customers are happy. If you need anything big or small I highly recommend the Queens Garden!

The Queen's Garden has been managing our apartment models at Fairing Way and always does a fabulous…read morejob. In fact, we have now started using them for staging in our other senior living communities. New residents moving in have loved the model furniture so much that they have purchased all or many items prior to moving in. We love the Queen's Garden. Thank you Nicole and Peter. Pam M.