Fermin went above and beyond to help me with a last-minute bridesmaid dress emergency. He was attentive, kind, and professional throughout the entire process. His excellent customer service made a stressful situation so much easier, and I truly appreciated his willingness to help on such short notice. Thank you so much, Fermin! Highly recommend this dry cleaning service! read more

Extremely unprofessional service and complete lack of responsibility. I had two very bad experiences with this dry cleaning. First, I brought an expensive dress (around $500). When I came to pick it up on the promised day, they could not find it. Staff searched everywhere -- clean items, dirty items, everything -- and the dress was completely missing. Only the next day I was informed that it was "found." Where it was and why it disappeared remains unclear. Because of this, I did not have my dress for an important event. Despite this serious issue, I gave them another chance -- which was a big mistake. I later brought two expensive white blazers (one ~$500, another ~$300). Both were returned ruined. * One blazer came back with multiple stains that were never there before and is now completely unwearable. * The belt from that blazer was also lost and only returned later after I came back again. * The second blazer (part of a matching set) came back yellow/ivory instead of white, making the set unusable. I received my items in worse condition than when I brought them in. When I pointed this out, staff denied responsibility and claimed the stains were already there, which is absolutely not true. The only "compensation" I received was a refund of the $5 cleaning fee -- for items worth over $800 total. If you care about your clothes, especially expensive ones, I strongly recommend staying away. A clean-looking location and decent Google rating do not reflect the actual quality or accountability of this business. read more

Always take great care of my dry cleaning needs. Always delivers quick and amazing service. A++++

Their signs say "Alterations". When I took skinny jeans in wanting outer seam opened 3" more than I'd had done yrs. ago someplace else, they refused, "We don't do custom." I emailed stating what happened, asking why, that by definition "alterations" means "custom" to the individual, that this was simplest thing ever, no cutting or sizing, no "customizing". Replied to call. Rather than wait days with phone tag, I emailed in detail again, far simpler for me. Never heard back. Went to Inverness Cleaners. Only question they asked- how far did I want seam cut. Inverness is Wonderful, they did a great job! read more

They are all very helpful and professional. I love them . They even send your leather jacket to a professional leather cleaner so that you don't have to drive around !!! read more

Great service here! I have been coming here for 10 years and they have always been amazing!! I definitely recommend!

great service! I brought 4 pieces of clothing last minute on a Friday. This was for a weddinging and they were able to get clothing back to me by Saturday early afternoon. I was so pleased with the quick service and pricing. read more

Places like this with such great, welcoming customer service make me want to come back again and again. I was greeted so warmly by the man behind the counter here. Thanks for great service and for putting a smile on my face. And thanks for dry cleaning our clothes :D (a plus, ha) read more

I've been using CD ONE PRICE CLEANERS (palatine location) to clean our comforters for several years now. The staff is always friendly, quick turnaround time. Price is great!Keeps me coming back. Recently, 6/6/24 I brought my daughter's wedding dress to get cleaned. The bottom edges of her bustled train were filthy. It didn't look good. I am very very pleased, everything came out beautifully!!! So happy!!! Don't hesitate going to CD ONE PRICE CLEANERS, friendly experts in their field/quality work customer service turnaround time read more

I brought in a wool suit that needed dry cleaning and altering the cuff length (shortened by 2"). Although they do not advertise alterations, I asked and was quoted a very reasonable price. There is no tailor on the premises, but CD Cleaners send things out for alterations stating a 7-10 day turn around. The suit jacket was ready the next day and the altered pants took only 5 days. The suit is now cleaned and fits extremely well due to the alteration. I highly recommend CD Cleaners for both their dry cleaning and low price/high quality alterations, if you know what needs to be done. read more

I brought in 2 down comforters that had been sitting in bags for years They turned out looking brand new read more

I had two white comforters to be cleaned at the Palatine facility. After taking both comforters home, I still noticed yellowing at the top end of one of my comforters. Also, the second comforter which had a stain on it was not removed, even though their website mentioned stain removal. I would not recommend using this cleaning service. read more

CD One Price Cleaners - Comforter stain not removed. - Dry Cleaning Near Me - Palatine, Illinois

Quality Service at a great price and quick turnaround! I brought two long wool jackets in at 1pm on Thursday and they were ready for pickup at 5pm on Friday. There is a flat dry cleaning cost of less than $5.00 per piece (for all types of garments). The staff were friendly and professional. They have gained a new repeat customer! read more

I have to be honest and say I've only been here once to get a suit cleaned. (I learned the hard way that you should not wash suits at home in the wash...) CD One Price is a wonderful oasis for those needing dry cleaning! I dropped off my suit and was greeted by a young worker who cheerfully got all my details down and then scheduled a pick-up day/time. The whole place was a bee-hive of dry-cleaning wonderment! Machines hissed and steamed as they cleaned and the air smelled of those dryer sheets you use at home. Everyone was smiling as they worked and I would not have been surprised if the whole shop burst out in song, just like in those weird musicals of the old days! I know where I will come for any future dry-cleaning needs! I just feel better knowing they are there. And conveniently located next to Taco Bell!! WIN WIN!! And when I picked up my suit it was cleaned to perfection!! Will be back!! read more

Good service with good price. All staff members are very helpful to explain you everything.Enjoy

Always a great and painless experience here, but recently we experienced above and beyond service. My husband needed a zipper replaced on an old Patagonia jacket. When he brought it in to get fixed, the gentleman at the counter reminded him that Patagonia has a replacement policy. They could have easily taken our business, but instead the reminder helped save us the cost and the headache of getting it repaired. Very grateful for the staff at this location! read more

I like CD One Price Cleaners as my cleaners of choice because the price is upfront, and the service is always quick. The facility is kept clean, and the staff has always been eager to help me. I appreciate the professional services, and even if there is a problem with clean my clothes, they let me know in advance before I take a shirt out of the closet only to find a missing button. Professional, Clean and Quick read more

I have only been to CD at the Palatine location on Rt 14. They are very nice and friendly. They have been working through all this COVID stuff. My hat is off to them. Actually, I bought them lunch this week. read more

I've been coming here for almost a decade. The prices are good and my shirts come out perfect every time. But the best part is the customer service! Always a smile. Always friendly. Worth every penny : ) read more

Got an impossible stain out of my dress! So helpful and got my things back in a timely manner

Love the employees smiling faces. Same day service! Never had a bad experience. Cleaning is always done on time and perfectly pressed. Won't dream of using any other cleaners. Loyal weekly customer since the opening of this location. Update to this review: I am moving from the area and will miss this business the most. Every transaction has been flawless since the day Fermin opened his doors. Can't express my gratitude enough, every visit was a pleasant experience. read more

I really enjoyed this cleaners, it was on my route to work and I could get in and out quickly with a cup of coffee. What changed? I had a hole in the arm of a $20 work shirt. I said I would just throw it out. But they said said they could fix it for $8. My previous cleaners would have done it for $1 but I said okay if I can get a few more uses out of it for $8 fine. 2 weeks later they call back saying there was more than one hole and i would have to pay to fix the other hole. I didn't want to fix the first hole, the owner was rude and indignant about it, made the workers deliver his message to me (didn't return my request to call back), and made me pay to fix the first hole even though the shirt is unusable. I switched to another dry cleaner in Palatine, also on my way to work. The new cleaner is cheaper, has a seamstress/tailor on site and does small repairs for free. They also have free coffee and cookies... The owner needs to learn about lifetime value of a customer. I've spent over $1K there the past 1.5 years and they lost me over $8. Worked out well for me, I love my new cleaners. read more

Quick, efficient, reasonably priced, what more can you ask for? Oh... and they do a GREAT job!

Used their dry cleaning service ... all my clothes came out a size smaller. Plus whatever chemicals they use - I got an allergic reaction. Would not go back again. read more

The management is great. Jury is wonderful!. Always professional and caring! I've been a customer for over 5 years and I won't go anywhere else! read more

Having CD one price wash and fold laundry service has been a game changer in our lives. The team at the palatine store is friendly and always delivers with a smile! While I will be getting my laundry room back soon at home, I still plan to use the wash and gold service to save time on weekly laundry!!! Everyone should try this service!!!! read more

I've been bringing my husbands work clothes here for about 2 years. They are always on time and efficient. Their prices are fair and the quality of work is good. This is a place I visit once a week. I see no reason to change cleaners. These guys are excellent read more

I've been coming to CD One Price Cleaners for over 3 years. The customer service by everyone there is above and beyond the call of duty. Friendly, fast, and efficient service, always with a smile! read more

Update on my last review: the manager reached out to me about the issue I had with my lost buttons & offered me a suitable resolution. All in all, this is a good cleaners. They're usually pretty quick. Most times I drop off my dress shirts or other clothing before I go to work, it's usually ready by the time I get off, same day. I haven't had an issue with my dress shirts thus far, the staff is pretty friendly and the manager seems willing to work with you if you have any issues with your dry cleaning. read more

I was very impressed with the helpful staff. Also I dropped off items that I needed back within 24 hours and they were able to make it happen for me! I highly recommend this location read more

Always awesome customer service and good work. Always bring my comforters and cloths here and they do a great job.

I started a new job in the area recently and I was worried about where I would take my dry cleaning, as I like to take it somewhere close to my work office for convenience sake. My go to cleaners from now on. Excellent service, and friendly employees. read more

I drive from Crystal Lake to ONLY go to this location. They do the best job and they are honest. I once left 50 cents in a pocket and when I picked my clothes up; it was in a separate bag. Something wasn't quite right another time and they just took care of it. It's all about customer service with these guys. Won't go anywhere else but Palatine even if I have a closer location. read more

I needed to pickup a suit before an important event, I called and they were willing to stay a few minutes late and everything worked out great. Everyone is always very nice and helpful, this is my favorite dry cleaners by far. read more

This location is a great cleaners. The women who work there, such as Brenda, Jury, and Elena are so professional. And the grounds around Fermin's cleaners are beautiful. They are an asset to Palatine. read more

Very friendly, efficient staff. I really appreciate the quick turnaround.

Everyone! I totally recommend this place. Great service and an amazing staff, super friendly. You definitely get your moneys worth at this place. Would highly consider everyone in making this your go to cleaners read more

This cleaner has always done a good job with my shirt cleaning & occasional dry cleaning. Been using them for several years. Employees have always courteous & attentive. They lost one dress shirt once and compensated me for the loss. It was just one blue Oxford shirt so not a critical item but they addressed the issue before I could even ask. read more

Even the excessive heat today didn't slow the crew at my favorite cleaners. Great work, fair prices, accommodating staff and pleasant, smiling staff at the front desk. This is the kind of service/business I'll continue to choose read more

I can't say enough positives about this place! Good people, great service and quality cleaning! Check it out for yourself!