These guys are great to work with. They handle all of our work trailers. They have all the wear…read moreparts in stock and offer advice to save money on the repairs. Good prices!

I was in town from across the country on an RV trip. I needed my RV trailer wheel bearings repacked…read moreand came to this business. HUGE mistake. Avoid Alaska trailer as they can leave you absolutely stranded due to incompetence and unprofessional work, they are lucky I didn't take them to small claims court, very lucky. The job was completed and I made it to the Yukon Territory about 2 weeks later, traveling no more than 65 mph and a wheel bearing burned up. I was in the middle of nowhere, 2hrs from any community. 8 hrs and $900 later I was towed into Whitehorse YT at a shop. 3 days later and $2500 I was back on the road. I tried to get Alaska Trailer to do the right thing and reimburse for the towing, that didn't happen. They did refund for my cost of the one bearing repair but not the towing. If they were a legit, ethical business in Anchorage they would have refunded the towing and their initial fees for doing the crappy, work to begin with. Their work should not be allowed in Alaska and they do not stand behind their work. Get stranded because of them and oh well, not willing to make it right. You have been warned!

FYI: As of January 2025, ABC RV Sales in Anchorage, Alaska had ads for liquidating its inventory…read moreand going out of business in fall 2024. Buyer beware. So you are better off going south to get what you want for the price you want. Just don't expect any warranty service from anyone in Alaska unless you have one of the few brands sold here. Even then, you might get the AK Dealer saying: "sorry, we can't service your trailer/toy hauler/5th wheel or do any warranty work on it since you did not buy it from us. If we do warranty work on it, we expect you to pay for us for it in advance and you try to get reimbursed from the manufacturer". Have your purchase inspected from top to bottom, front to back testing all fixtures, drawers, lights, heat/cooling as part of the PDI (pre-deliver inspection). Don't leave the lot until every item is fixed to your satisfaction.

I'm not sure how they can sell any RVs from this outside lot. They are parked so close together we…read morecouldn't even get into some that we wanted to look inside. The RVs are boxed in so tight none of the slide-outs were able to operate. The saleman tried to push us away from the class B transit we wanted to see and showed us used class c's I suppose they needed to sell. He had no floor plans or brochures and he went on Google to look up the RV model from the supplier website and stumbled through the specs - wow lol. The sales manager later told me they emphasize renting so they can't really accommodate people purchasing RVs. They have several RVs that are 2-3 years old and are new with 4000 miles on them - something really weird is going on here with their lack of customer service - this place is nothing like the lower 48 - buyer beware.

Worst customer service experience in town, I am here multiple times a month and it is always…read moreterrible service. Parts manager Jason Kelly could not be more frustrating to work with, if there were another option for me to source my kubota parts I would have stopped coming to ESI years ago.

I stick by my five star review! After owning our 'bota for a few years now, buying additional…read moreimplements and also needing the supplies for maintenance, they've always been quick to help us out and items have been in stock. After not having been in the new store, nor the other in almost a year, we walked in and Mike acknowledged us by name straight away! Thats worth the extra little bit we may pay for OEM materials when purchasing through them. Personally, when you spend the kind of money you do when buying a tractor, OEM is worth the cost and taking shortcuts tends to be problematic. When we originally purchased, we were both given a hat and while that didn't seem like much, it's appreciated and free advertising for them... can't say that for any of the car nor ATV dealerships in the area. I was even given a second, more feminine hat this past summer when my husband went to pick something up. The new location is great, very spacious with several items indoors, rather than out on the lot. If you're new to tractors and it's the middle of winter, it's nice to be indoors for the introduction, rather than walking the lot. The new lot is also huge and it appears they've really added a lot to their physical inventory on hand, so less waiting for things to arrive. While I can't speak for everyone, some are harder to please than others or have had poor experiences, we have not. We have recommended others to ESI numerous times, and will continue to do so!

Bought a brand-new 2025 Kodiak Cub 170BH here. On my first camping trip: heater and refrigerator…read morenot working and window leak. Brought it in for service -- was told the window leak couldn't be found. However, found a heavy silicone patch applied on that window alone. Liars! The trailer came back with new damage on the interior panels -- screws and staple marks that weren't there before. No acknowledgment, no accountability. Months of emails followed. The owner, Vik, eventually responded in writing that everything is the manufacturer's responsibility and directed me to Keystone. Keystone then confirmed they have zero warranty claim history for my unit -- meaning the repairs performed here were apparently never filed with the manufacturer at all. I gave this dealership every opportunity to make this right. What I got was delay, deflection, and silence. If you're buying here, just know: the experience ends the moment you drive off the lot.

My experience was great the whole time. They make sure you leave happy. If you're looking for a new…read moreto you vehicle then i cant think of a better car dealer to use than frontier auto sales.

Another wonderful experience purchasing in the Valley!…read more A friend recommended we check out Big Bubba's for a dump trailer and we're so glad we did. After doing a ton of research on prices, capabilities and such, we decided to head out to Bubba's to check them out. Their prices were great with what you get and from what I could tell, we got more for our money, going with them. We went out there planning on buying a specific trailer and then after seeing them, checking out all the bells and whistles, we actually went with a different model. Very casual, no pressure or haggling. What you see is what you get and we like that. We worked with Alex who is their mechanic, so he was able to answer all of our questions, along with pointing out some things we hadn't thought of. We received a military discount, which is always greatly appreciated! I highly recommend them for anyone in need of a workhorse of a trailer!!

I bought a 2015 GMC Yukon XL…read more The salesman was very helpful and kind during our interaction with him. Now first glance, the vehicle looked in good condition. We took it for a test drive. It drove fine. There was no signs of any issues so we signed the papers and purchased it.. a couple weeks later if you problems arose, and the concern for safety was in question. I went back to the dealership spoke with the manager and expressed my concerns, and she immediately had me bring the vehicle in the next day for repairs. She told me that they have been through a few mechanics since the vehicle had its safety inspection done and apologized and didn't want me to think that they sold non-dependable vehicles and they want to back up their companies name so at no cost to me all the safety concerns I had were repaired.

Do yourself a favor and buy a car LITERALLY anywhere else. I purchased a Ford F-150 here in 2023…read more The truck was immaculate inside and only minor defects at surface level on the exterior. Lee is who we dealt with. He came across friendly at first but that quickly changed. It seemed all he was interested in was us leaving a 5-star review. He mentioned it many, many times. We purchased the truck and drove it off the lot. The next day, I stop and fill up the tank before heading to work. After filling up, I was smelling gasoline in the cab. When I got to work I called Midas to see if they would look at it later in the day. I was suspecting a possible leak in the fuel line. I was NOT expecting what they found. They called me with an almost $4000 repair bill. There was a hole drilled in the gas tank, the back half of the exhaust system was removed.....AND THERE WERE NO BRAKES ON THE TRUCK! I immediately called Lee and requested the truck be taken back and everything repaired/replaced. Lee gave some excuse about the lead mechanic being away and that's why things were overlooked. If any mechanic overlooks the fact that breaks and an exhaust system are missing....are they really a mechanic? When I initially purchased the truck, the fog lights were missing and Lee had refused to fix them. With everything else that was just found on the truck, I told him the fog lights were also getting replaced or I wasn't keeping the truck. He begrudgingly accommodated. I picked the truck up a few weeks later. The fog lights were installed but they stopped working a few days later. I took the truck back in, and a mechanic took a look at them and electrical taped some wires together. They worked again for another few days and then stopped. I took it to another shop that said the wires were all loose and the lights weren't even bolted in. Fast forward 2 years. I'm having some engine issues and am trying to locate the extended warranty I purchased. I called and got Lee on the phone. The first time he answered the phone and then hung up before I even said anything. I called back and he couldn't have sounded more uninterested. He said he'd take my name and number and call me back. Obviously he never did. Thankfully, I was able to locate the warranty paperwork in the meantime. After the engine was replaced a month or so ago, I realized I was smelling gas again after filling up. I take a look near the tank only to find that the gas tank that had been "replaced" because of the hole that was drilled into it hadn't actually been replaced. All they did was patch it and it's now leaking again. I reached out several times trying to get in contact with the manager. Tim finally got back to me one day, said he'd look into it but that he wasn't the manager when this took place. He never called back. If you love supporting scumbag used car lots then this is the place to go. With all of the options out there, I'd highly recommend taking your business elsewhere. Lee, Tim, and the others at Dependable Used Cars are clearly only interested in taking your money and not in providing quality work.

I read the reviews here and figured they must have changed from the horrible 2024 reviews. NO. They…read moremay have gotten worse. You get nothing after the sale. Actually, you get nothing once you make an offer. If I could give them negatvie stars I would. I purchased a used RV from them three months ago. Needed a little work (RV sat for a few years so the batteries were shot). It took several calls and days to get the batteries replaced with new ones. They changed them out but would not give us the receipt for the "New" batteries. Claimed they would handle any warrantee work for the batteries, no need for the receipt. Once we took delivery and did the walk through, they did not answer any questions or take any calls. We did have a charging problem that they took several days to troubleshoot and fix (in fairness - a few of the days was waiting on parts). But still took entirely too long. We never received the DMV paperwork. Crossing the border we found out the registration was not sent to us. (Valley RV did the DMV paperwork). We contacted Lex, our salesman, to see where the paperwork was. It's been two weeks and he still has not even responded. So if you imagine the worse used car salesman, that is him. Very nice and will work with you until he has your money. Then he will not respond. No texts, no calls. Nothing. Just disappears. Maybe ignoring us is more accurate because the texts are showing "READ" the day we sent it. Which might be even more troubling that he knows we needed immediate help and failed to respond. Just sad. Use me as the example or be the example. So many other businesses will treat you so much better. I will not spend another dollar or minute at this business. Please do not use this place.

Drove down from North Pole and brought our son and daughter in law along with us (separate…read morevehicles). We bought a brand new Montana 5th wheel and they bought a new hideout Travel Trailer, our salesman Scott was super nice and made the process effortless even though we already knew pretty much what we were going to buy. The service guy Barry worked to find me a new 5th wheel hitch in a timely manner and kept me Informed along the way.