Every time we need something fixed/replaced they don't check their work. Something is always…read moremissing, nit fixed or nit fixed correctly. We end up having to wait around for them to correct it. We have to make a 12 hour round trip drive each time. Camper valley do better! Check your work before the customer arrives and does their walk through.

Any reputable company would be offering to buy our van back at full purchase price plus add-on…read morewarranty contract cost (which is worthless FYI), interest to cover finalizing the buy back deal and the months we've been paying now, and also damages to cover having to use PTO, diesel, food, and lodging to get to WA to an authorized dealer who is allowed to replace the entire lithium system they destroyed. I've never felt slimier doing business with a company than after Camper Valley. Won't list all the details because that's beyond this forum but RUN and don't believe a word they say. Should have refused delivery of our van (WAY more expensive than their typical flimsy campers) but stupidly took them at their word. They will either not disclose known issues, hide the issues, or never knew about them because they never inspected the rig you just paid big $$$ for. If you don't know how to fix something I guarantee randomly attaching electricity won't help but yeah that happened. Zero respect for women, only address the males, and take offense to questions asked questioning their "fixes." Oh, and you can only speak with your salesperson even while it's rotting away being destroyed in the service department. I sure would like to be able to use our expensive adventure van that's now sitting indefinitely down in WA awaiting repairs to what they destroyed and is not the condition it was when we signed our lives away. Get EVERYTHING in writing, even random comments.

My husband has been searching for 2 years for a particular truck with particular options.. we were…read moreat the point of looking out of state. A few months ago we came upon THE truck here at frontier. We live about 4 hours away so asked a friend to drive it. He went over and drove it and really didnt have anything bad to say and the staff were easy to deal with. Fast forward 3 months and endless searching high and low.... My husband asked me to go check out the truck when I went to do errands in Anchorage. So pressed for time I swung in and asked for particulars on the truck and unceremoniously climbed under it an did my inspection:-) then up top I went looking at everything my eyes could see... hmmmmmmmmmmm I will tell we have 3 other trucks like it so I had a good idea what I was looking at/for. I personally wasnt stoked about buying another truck but whatever..I knew it was the truck for my honey . Steve was awsome to talk to. He let me look at it without demeaning me or talking to me like I was a dumb girl. Which I have found many other salesmen do. So I appreciated how Steve respected my knowledge and answered my questions. Now I left in a hurry after driving the truck I had so many things to do... My husband, based on what I had to say about the truck and the way I was treated and the air of honesty I felt while talking with Steve and Thomas, decided to buy the truck... You should know the truck was a older model that banks dont typically finance. Thomas handled the loan app and got it sent to the right bank for us. OMG the communication! Thomas stayed on top of the app and it went through and in short.. I am thrilled. These guys were awsom from start to finish. I love the bank they sent us to(I never even hear of it) so Tom and Steve's knowledge there was invaluable. My husband has his dream truck. Thank you guys, our 2 year search is finally over!!!!!!!!!

Bought a brand-new 2025 Kodiak Cub 170BH here. On my first camping trip: heater and refrigerator…read morenot working and window leak. Brought it in for service -- was told the window leak couldn't be found. However, found a heavy silicone patch applied on that window alone. Liars! The trailer came back with new damage on the interior panels -- screws and staple marks that weren't there before. No acknowledgment, no accountability. Months of emails followed. The owner, Vik, eventually responded in writing that everything is the manufacturer's responsibility and directed me to Keystone. Keystone then confirmed they have zero warranty claim history for my unit -- meaning the repairs performed here were apparently never filed with the manufacturer at all. I gave this dealership every opportunity to make this right. What I got was delay, deflection, and silence. If you're buying here, just know: the experience ends the moment you drive off the lot.

FYI: this company has ads for "going out of business" (Fall 2024) and liquidating entire stock of…read moreRVs (A, B, C, travel trailers, etc)? Ads have been playing on TV how "You must come on by to get the last great deals before they are gone-we are going out of business." Writing was on the walls: As of a year ago-they stopped doing service on RVs they sold or from elsewhere. Stephen ********* a year ago We spent our hard earned money on a travel trailer from ABC. This week we received a recall notice. I called ABC and I was told to take it somewhere else for service, as they have closed their service department. Poor poor poor customer services. I will not recommend this company to anyone!!!! You might get lucky enough to get an independent service center to do the legwork to get the approval from the Mothership, get the parts, do the work and submit the warranty claim forms on your behalf.

From the owner: Since 1985, we've continually provided our customers with the best selection of RV's, Motorhomes,…read moreTruck Campers and Utility Trailers on the market today. We now showcase all these amazing product lines in the largest indoor showroom in Alaska. From start to finish, ABC RV Sales will give you the buying experience you deserve.

FYI: As of January 2025, ABC RV Sales in Anchorage, Alaska had ads for liquidating its inventory…read moreand going out of business in fall 2024. Buyer beware. So you are better off going south to get what you want for the price you want. Just don't expect any warranty service from anyone in Alaska unless you have one of the few brands sold here. Even then, you might get the AK Dealer saying: "sorry, we can't service your trailer/toy hauler/5th wheel or do any warranty work on it since you did not buy it from us. If we do warranty work on it, we expect you to pay for us for it in advance and you try to get reimbursed from the manufacturer". Have your purchase inspected from top to bottom, front to back testing all fixtures, drawers, lights, heat/cooling as part of the PDI (pre-deliver inspection). Don't leave the lot until every item is fixed to your satisfaction.

I'm not sure how they can sell any RVs from this outside lot. They are parked so close together we…read morecouldn't even get into some that we wanted to look inside. The RVs are boxed in so tight none of the slide-outs were able to operate. The saleman tried to push us away from the class B transit we wanted to see and showed us used class c's I suppose they needed to sell. He had no floor plans or brochures and he went on Google to look up the RV model from the supplier website and stumbled through the specs - wow lol. The sales manager later told me they emphasize renting so they can't really accommodate people purchasing RVs. They have several RVs that are 2-3 years old and are new with 4000 miles on them - something really weird is going on here with their lack of customer service - this place is nothing like the lower 48 - buyer beware.

1only because I have to. This business continues to defraud and mislead the public's and potential…read moreclients! They continually employee less than scruples employees who generate fake vehicle value reports and sell them to insurance company's! The dealerships are a part of this as well! They are affiliated with AFFORDABLE used cars in Fairbanks! It is time for ALASKANS TO RIDE THESE 2 USED CAR DEALERSHIPS OUT ON A RAIL!!

Bought a 2025 Sol Dusk and really enjoy it after 3 weekend trips. Seems true that it is very well…read morebuilt. Only issue is with the dealership, Dependable RV. Their lot is full of potholes and mud. The salesman, David, didn't seem too knowledgeable. When we picked it up, he was there and didn't realize that it didn't have a breakaway cable so I towed it around the lot with the wheels locked (I should have known better). It had a broken propane cover so they wanted me to wait for a new one

I love these guys. I made the mistake of purchasing my atv…read moreelsewhere. The follow up and service sucked. THIS PLACE IS FANTASTIC. I've had general maintenance done here. I also ordered a performance clutch kit And had them install it. They are popular and you will probably need to get an appointment for stuff like that. Knowledgeable desk guys too. I had an old 80's atc/200 I'm my back yard that needed tlc. They don't work on that old liability three wheel stuff but can give you the phone numbers of hobby wrenches that will. Very friendly Knowledgeable. And my favorite. Return phone calls and let you know when your stuff shows up. Let's face it. Anyone can sell you a machine. Who're you going to take it WHEN it needs care. A service oriented place. HERE!

My buddy and I were on a motorcycle tour through Alaska and by the time we got to Anchorage our…read morerear tires (Heidenau K60s) were toast. I called these guys up and They had 4 tires in stock that would fit our bikes. They had quite a few jobs underway but they said if we could get the tires off the bikes they would change them right away! Deal! We were equipped to do that and we were done in an hour or so. Very friendly guys!

Not sure why this business does not have a 5 star rating! We are on day 3 of a 2-week trip. John…read morepicked us up at the airport, even though we were not picking up rv until the following day. He then dropped us off for dinner and took us to lodging. He picked us up the following day. ABC gave us a vehicle to go have breakfast and do our shopping. There are no mileage charges and do not charge for dumping, cleaning, or any other charges that some companies apply to the bill. Would highly recommend. This was our first time to rent a motorhome and it has been a great experience.

I have rented motorhomes every year for about the past 14 years after I stopped renting cabins 20…read moremiles from where we fish. In that time we might have rented from another company twice. The first year I rented a motorhome, I did not know any better and another year ABC was fully booked. Covid was a year we did not come to AK. Each time we rented from another company, it confirmed my opinion that ABC is the best. It is the little things that push them above the pack. Examples might be getting us to Costco before your vehicle was ready, ABC does not charge extra for mileage or charge for the little things that you would expect to come with your rental.