Awful customer service. Avoid this location at all cost and take your $ somewhere else! "Manager"…read moreon duty offered no solutions and was no help. Even too lazy to walk over to a mirror to check the type of hardware on the back. Hung up the phone on me. Rude!

After looking online, I knew the two items I wanted to order. Since I was having dinner at the…read morePearl, I decided to stop in the store and see if they had the items. Unfortunately, they didn't. However, Maggie Mueller was extremely helpful in showing me similar pieces and helped me determine if I wanted to order the items. Because the two pieces were on-sale online, Maggie assisted me with the ordering. Maggie ran into some issues and called on the assistance of the General Manager, Shane, to assist. Together they were the dynamic duo! They called on Alex from the Dallas store to help. The Dynamic Duo now became a Trio of Outstanding Customer Service! It was a wonderful experience and I'm so thankful for Maggie, Shane and Alex for going above and beyond to make for one very satisfied customer.

Wonderful UNIQUE gifts!! Lovely service!! Highly recommend! So many items, so perfect.read more

The tiny finch is the cutest little boutique shop at the Pearl. I have been to the Pearl dozens of…read moretimes and had never been inside to browse or shop, until this weekend! They have an assortment of items, high end and small trinkets as well. They even have a section with baby/kids items. Very beautiful and inviting ambiance and aesthetic! Definitely keeping it in mind whenever I need to shop for a unique and special gift for someone. Highly recommend!

I get lost whenever I step into this store--in a good way. There are so MANY styles, colors, and…read moresizes of ribbon!! There are lovely do-dads and gorgeous picks, and decorations for any of your craft needs. I make Mesh Ribons wreaths and I always find what I need and so much more. They also have SO many flowers for any of your decorating needs. Ladies are always friendly and knowledgeable.

They have a great selection of Deco mesh, ribbons and signs…read more The ladies at the counter are always friendly and helpful. Prices are not much more than ordering online from a craft site.

Amazing service. As soon as we walked in the door, Jose greeted us right away & then allowed us to…read morebrowse while occasionally checking in to see if we had any questions. Loved the Texas style furniture & the quality of the pieces was off the charts, pair that with the prices, and Dang, we ended up picking some amazing custom ordered pieces & managed to furnish our whole brand new built house. Highly recommended this family owned business. We will definitely buy from them in the future !! Well done!

John the sales person was great. We got our bedrom and living room furniture with them, and the…read morequality of the furniture and price were excellent! Costumer service is five stars! I will highly recommend this furniture store to anyone looking for solid wood furniture at affordable prices!

Such a lovely place! Augustine was so helpful and…read morewelcoming. Great experience overall, and an impressive plant selection inside and out.

Today my daughter and I went to Evergreen nursery. It had been a while since our last visit. I…read morefound an ocotillo cactus which I have wanted for the longest time. Augustine helped us. What a super nice guy! He even helped me pick a new pot for my cactus and potted it for me ! Thank you Augustine !!

My wife and I ordered over $5000.00 worth of bedroom furniture from Bel furniture at 16940 N. Frwy…read more(I-45 Service Rd) The furniture was delivered to my home on 2/13/2026. The person in charge of the moving was named Hector.and he had one other mover with him. Hector said he worked for Bel but as I found out later that was a lie. Hector had a very large box (contained the bed headboard) that he was holding in a flat position and was going to carry up the spiral staircase. My wife caught him before he started up the staircase and told him he needed help. If he tried to go up the staircase the way he was carrying the box he wiill knock or damage the artwork on the wall. Ignoring her completely, he took off up the stairs and knocked a ceramic piece of artwork off the wall. It shattered on the stairway. His instant reaction was to blame us saying we should have removed the artwork from the wall. I Immediately told him no, that's not true. He should have had help carrying the box. He had another mover right there with him. Hector says he will pay for the artwork and said he would call me on Monday (2/16). I gave him a download from WayFare that showed how much the artwork costs. The cost to replace the broken piece was $376.80. Wayfare will not sell any less than 3 pieces. $376.80 is the minimum it will cost to replace the piece they broke. Monday comes and of course Hector doesn't call so I left him a message. He still didn't call. I then called a manager named Alfredo. Alfredo resolved a separate item associated with this same delivery where these two guys damaged a dresser mirror to the point it had to be replaced. I asked him to get a hold of Hector and his boss and resolve the issue. Told him I needed to hear back before 5:00 that day on what they would do to resolve it. Never heard a thing from Alfredo or Hector. Friday (2/20) some woman, we don't even know, called us saying she was Hector's wife and she was going to Zell to us $130.00. Keep in mind we were under the mis-connception that Bel was going to resolve this issue because Hector lied and said he worked for Bel Furniture for 15 years. My wife objected, telling her that is not the cost to replace the item. Figuring that was all she was going to get, my wife finally relented and said OK pay me. The woman immediately got rude and condescending and started talking down to my wife saying she couldn't do it right now. So we hung up on her. We heard nothing further from anyone at Bel despite calls and emails (including the owner) that went in un-answered. Finally on Wednesday (2/18) I was put in touch with someone named Scott Bellard who was going to resolve the issue. He was supposedly the District manager for Bel. He never did anything or call me back although I requested him to. We were Zelled $130.00 from Hector's wife ( I guess) and that was how Bel preferred to handle this. Keep in mind the owner of Bel furniture Sid Mollai was copied on and made aware of all of this and never once contacted us. So the end result is: Bel employees come into our house, damage it, blame us and pay a 3rd of the cost to repair the damage and not only can you not get ahold of anyone or get a return call from Bel furniture they are apparently good with this resolution. I've never experienced such poor customer service, dishonesty and unprofessionalism from a company. We of course will never buy another thing from Bel furniture.

Micheal is so knowledgeable, such an expert in mid century modern furniture excellent customer…read moreservice and mannerism. We thoroughly enjoyed chatting with him. OK now about the store wow what a selection of exquisite pieces ! we will be back.

THE Bill Varney (created and founder of Fredericksburg Herb Farm) created UrbanHerbal where I have…read moreto go to stock up on all products while in Fredericksburg. Lotions, savory salts, hand sanitizer, cologne, vinegar, room freshener, you name it! Everything is made by the owner himself (who is very well known in the herb community) using produce and herbs he grows onsite!!! 10/10 a must visit when in Fredericksburg.

My annual Girl's Weekend was spent in Fredericksburg this year. I was very excited about finally…read moregetting the chance to visit the famous herb farm that I had seen in numerous publications. So on Sunday we headed out and found that the place was turned into a bed & breakfast. We drove by and noticed Urban Herbal. What we didn't know was that the owner (William Varney) sold the herb farm back in 2007 but had some land adjacent to it and opened up Urban Herbal in 2010. I know that mid-February is not the time to visit if you want to see the garden in it's full glory, however the gift shop & labyrinth makes it worth the trip. We parked in the private lot and headed towards the garden where we were warmly greeted by William. He escorted us to his gift shop and I was so amazed at the variety of products he created to stock the shelves in this little store. From infused oils, herbal soaps, bath vinegars, bath salts/scrubs & lotions for the body, pet care to herbs for the grill, vinegars & seasonings for the palate, the offerings were mind boggling. William's knowledge was impressive to say the least and we were very happy that we got to spend some time talking with him personally, picking his brain. I ended up purchasing some incense, detoxifying body oil (juniper, geranium & grapefruit), lavendar/mint home fragrance, eucalyptus home fragrance, Herbs de Povence, lavendar/champagne vinegar & balsamic coffee/fig vinegar. After our purchases, William escorted us to the back garden. It was really wonderful to let my mind wander & meditate while I walked the labyrinth. William mentioned that he will begin workshops this spring. I am fuzzy on the details but he did mention that they will be posted on his website soon. I am truly happy that I was able to meet William. He is such a delight and has a wonderful, positive energy. I left Urban Herbal feeling refreshed & content. Definitely worth a return trip!

Interesting store. They didn't really have much selection in terms of furniture which I found odd…read more But they had plenty of things to look at which weren't for sale. I thought it was nice but kind of odd. I figure you would want to sell things?The prices were kind of high for what they did have which much of it seemed uncared for previously. Despite this the owner was very nice and seemed to have a sincere of pride for his shop which is nice. Overall I may give this place a second shot.

I might have came on an off day, but I didn't see very much furniture in there at the time of my…read morevisit. The store itself was really cool and had a little mini museum inside.