Our furnace quit working right after some demo work at our house, and we were stuck without heat. As a new homeowner,in the area, we didn't already have a HVAC company so we took a chance on Able. They came same day and worked us into their schedule. Fernando and his assistant arrived and were fantastic to work with. They were professional, thorough, and quickly diagnosed exactly what was going on. I really appreciated that Fernando walked me through the issue and gave me clear options without any pressure. They got everything up and running again, and the whole experience was smooth from start to finish. Hopefully we won't need HVAC help again anytime soon, but if we do, this is absolutely our HVAC company from here on out. read more

Able Air has been servicing both our main residence and our rental for many years and recently replaced the furnace in our main residence two years ago. I would highly recommend them. They are prompt, reliable, knowledgeable, and honest. read more

Our A/C quit working when the first bout of 90 degree weather hit us. After some checking we learned that our 21 yr old heat pump needed to be replaced. We decided to go with Able Air. Ethan DeCamp and his co-worker Fernando (?) worked hard and long replacing our heat pump with a new one, which was a long work day for them. They were thorough, thoughtful and helpful with information and questions. They cleaned up and removed all the old equipment. I waited to put in a review until we had some time to test out the system. We have to admit that it's great. We'll have them service our unit annually from now on. I believe the value was fair and worth having a better product. Highly recommend Able Air. read more

Jonathan and Jeff stopped by to secure pipes from recent service installation, both were very nice and polite, did and excellent job also offered to help with low water pressure, I would highly recommend Able air read more

Once again it was Ethan and Able Air to the rescue. Always professional and a great experience! I would highly recommend Able Air and their crew for your HVAC needs. read more

Amazing start to finish! Zero wait time here in minutes and fixed even faster and all in one quick detailed visit Not only fixed my heating and cooling system but improved it. I couldn't be more happy great service great work good price definitely recommend to everyone! Side note I'm not usually one for reviews but I believe that we should take the time to acknowledge the great service so here it is. read more

TL:DR - these are the best folks around if you need any heating and cooling services. Please feel free to read my story below if you are at all considering to be a customer. I give my highest recommendation to Able Air. Okay... you're curious enough to read on, so here is my story. It is a bit lengthy, but I feel I owe it to Russ and his folks. Today (June 28th, 2021) is set to be another recording breaking day with temperatures over 110 degrees F in King County, WA. I am fortunate enough to have an AC unit, which is 11 years old and normally in good working condition. It was installed by the company that was contracted by the builder when I purchased my home. I continued to use this company through a maintenance plan (10 years and renewed it for another 5 years). It was last serviced in August, 2020, and it was reported to be working well and the system was in good order. Well, it was working well until I really needed it! It stopped working yesterday--early in the morning--during a heat wave event, on a Sunday of all days. It is understandable that when systems are stressed (like through this heat wave), things will fail (which I why I was willing to pay for the service plan to prevent it from failing the best I could). I did my best to troubleshoot once it did fail (i.e. turn off AC and leave fan on in case it was a frozen coil, but had good air flow still, so it was likely the capacitor or worse - a compressor that had gone bad). Consequently, I desperately reached out to my service provider, which I had been a loyal customer for 11 years. Well, I got a message that all emergency appointments were booked and to leave a message. With the unknown of how long it may be to get it looked at, I began to call around to see if anyone could come out (yesterday on a Sunday with temperatures well over 100 degrees F). I knew my chances were slim to none. But as a father of two young kids and an elderly and loving black lab, I was willing to try calling, leaving messages, writing emails, Facebook message every local service provider. I called the prior service technicians that left me business cards and told me to call them directly should anything ever come up (what I considered a wonderful customer service gesture). Well, it proved to just be a gesture. Fine. I get it. But one, and only one business called me. On a Sunday. In the evening. It was Able Air. Who called? The business owner - Russ. He spent time with me on the phone discussing possible troubleshooting (i.e. the frozen coil fix that I had tried). We agreed it sounded like it might be the capacitor or compressor. Russ was genuinely interested in helping me with my problem. He promised to reach out to his technicians and see if any were available to come out for an emergency callout that evening. He reassured me that if none were, he would try to work with me in the morning to confirm if a furnace installation could be postponed to prioritize my AC problem. Russ did exactly that - he reached out and when no technicians were available, he formed a potential plan for the morning. Russ called me in the morning, literally while I was on phone with my service provided after I had been on hold for a little while. My service provider told me that they would not be sending any technician past noon for their technician's safety (because attics can be extremely hot, which I totally understand - but what I don't understand is why not try to attempt potential troubleshooting that doesn't require attic access, like capacitor replacement that I believed was needed to fix my issue). And even though I had been a customer for 11 years with regular maintenance, the customer service representative informed me that the earliest they could send a technician was Wednesday (today is Monday, so after the worst of this dangerous heat wave). Okay, again, I understand that. However, I was then informed that even though it was not going to be today (Monday) and it would likely be Wednesday at the earliest, the service would still be considered an emergency callout. Apparently, that meant that just to send out a technician, I should expect to be charged nearly $400 just for the trip out (due to the emergency upcharge). This is where I started to not feel like a valued customer and noticed a clear difference between how much the businesses cared about me and my family as customers. Able Air came through when no other business came even close. And even if they were not able to, Russ had me believing I should be their customer (and nobody else's) after our initial conversation last night. I was not their customer. I did not have an expensive service plan through them. I had never done business with them. Unfortunately, I have a prepaid maintenance plan with my service provider, but I will now be an Able Air customer from now on! With much gratitude, Karim read more

These guys came to my home because I needed repair in my heater. They repaired an after conversation ended up getting a whole new system with central heating and air conditioning. Anything I ever need they're right there able to answer questions. They put in a great thermometer that I can run through my Alexa or a phone app. Best service in the area! Completely capable and kind company. Highly highly recommended!! read more

We have used Russ and his Able Air crew for our HVAC at our home and business for years.... Without a doubt the best service we have used... Always available and honest!... Can't say that about other services we have used... Another great emergency heat pump service from Able Air!! Once again my highest recommendation! read more

We had a complete system upgrade, furnace and AC system. This required a complete removal of the existing system. We could not be happier. Russ gave us a great price and discussed which system would give us the "best bang for the buck". Nate had provided service to us in the past and was employed on this scope of work. Very informative and a true professional. Brant was also employed. Both men were great. Professional!!! My wife and I will continue to have Able Air as our HVAC system "go to" contractor. THANK YOU All read more

Had Able Air put in an HVAC unit a few months ago and am extremely happy with it. The fan had an issue and Russ made sure it was taken care of with no issues. They are clean and positive and take care of your property. They even check things under houses if need be. read more

I manage over 50 commercial units, all with HVAC systems. After trying several other contractors I was extremely fortunate to be referred to Able Air. Russ at Able Air has now been doing all of my repair and maintenance work for the last several years. Russ is extremely knowledgeable, very professional, reasonable priced, and RELIABLE. Truly "As good as it gets!". read more

Just had these guys out today, I am so impressed! Highly knowledgeable and skilled to figure out the problem of my heating system, a problem that I've had NUMEROUS other companies out to try to figure out what was the problem. I would DEFINITELY recommend this company, highly professional, great service, great knowledge, good prices! Wish I had only ever had this company!! read more

I am absolutely thrilled with the service at Able Air! They are right on time, work as hard as possible to make things happen for us in a timely manner. read more

Highly recommended! Russ and his team respond quickly. They genuinely care about their customers. If you have a heating or cooling problem, they find a way to get to you back up and running as quickly as possible. Pricing is very fair, especially considering their fast response times. I would not call anyone else. They go above and beyond. Much appreciated! read more

I will never recommend this company ever because of very poor customer service. Today, Saturday April 11th was a chilly, windy day and my furnace was broken. it has been for two weeks. I contacted the installer of the furnace because the phone number was printed on the installation sticker twice with no return phone calls about repairing the unit. It recently has been cold weather over the past 2 weeks.so finally I called Able Air for a third and final time and left a message that he PLEASE call me or else I will report him, and he called me back with attitude and wanted to have the last word. By this time, I was not going to hire him but I just wanted to know why I couldn't get a simple callback. Did they go out of business? I didn't know what to assume. He resented the weekend phone call I guess but blamed me for not calling during the week.I have never been told to "stop whining" by anyone in my life, but he managed to become the first one to accomplish that pitiful feat. All he needed to do was apologize and we could've just moved on, but no. This man at Able Air insisted on having the last word. If you don't want want to be ignored or blown off or treated rudely, then don't use Able Air. read more