The people at Mobility City were awesome! They were so friendly and really worked hard to make sure…read morethat we had exactly the right chair for our 40th Wedding Anniversary Trip! Thank you so much for helping me to be able to enjoy the Grand Canyon with my husband. Without the mobility scooter I would never have been able to check this trip off my bucket list!

The staff is amazing they are so well stocked with all kinds of things for those who are in need of…read moreassistance due to age or health and there's no problem with returning within the 24 hours and it's really close in Bedford by Kroger shopping center on Harwood and Central I see the address is incorrect above

NSM has helped me on several occasions. Most recently, NSM managed the process of getting me a new…read morepower wheelchair (using Medicare insurance). Wow, the number of hoops they had to jump through amazed me, but Rick Cooper handled the whole thing for me and made it happen. The whole time he kept me informed and kept the process moving. Reading other reviews, I think NSM gets blamed for delays made by Medicare (or whatever) but my experience is that they responded quickly when the ball was in their court. Delays happened while waiting for responses from others. I will keep coming back to NSM when I have wheelchair issues.

Rlbf88@gmail.com, 817-675-6650 My insurance purchased a GOGO Sport Scooter, model S74. I have had…read morethis scooter just over 2 months. I started having problems with it the day after I picked it up. I now have a list of 8 problems from parts falling off to a wheel noise that is getting worst everyday. My service provider (National Seating and Mobility, Farmers Branch) has stated the problems are not covered with warrant and the parts that came off or broke was not important and did not need to be replaced? At this time I could not reccomend this product to anyone.

Dallas Mobility Scooter Rentals has great customer service- once I reserved a scooter I received…read moreemail and text confirming reservation and afterwards received text when the scooter was delivered and picked up. IMy husband was happy with the scooter; rental price was reasonable. If I come back to Dallas, I definitely will use them again.

Excellent service. Trustworthy and Reliable. I rented a scooter and it was wonderful.read more

I was looking for an electric lift and needed it same day. After checking online for a few medical…read moresupply stores I came across BEK. From the moment I stepped into the store I felt at peace. Since I knew what I wanted I didn't ready shop around, however they seem to have a variety of well stocked items -so I'm sure you could find what you need. The sales rep was helpful and knowledgeable about the product. Not pushy or anything simply answered my questions and showed me how to properly use it. I loved that they even had a prayer request book as you enter/exit. This will be my go to medical supply store!

The girl that helped me (can't recall her name) she was very knowledgeable. I asked for a product…read moreand she immediately took me to it without even trying to upsell me. Then we had a little chat about coffee and it was very refreshing. I hope I don't need anything (medical related) but if I do I will go back there and if someone ask me I will point them there.

Perfect from start to finish. Needed to rent a hospital bed for what I thought would be 6 weeks,…read moreturned out to be 4 weeks and they refunded me for the last two weeks. Told me my delivery date and that Gabriel would call when 30 mins out. He arrived on time, set the bed up, made sure it worked, when I was done he picked it up on time and thanked me for my business. Hopefully I won't need this service again but if I do, I know who to call.

I have had semi-electric hospital beds in my home for decades. (Medicare doesn't provide fully…read moreelectric hospital beds.) The current bed's control began to fail, leaving the occupant in the same position for many hours. Medicare could not tell us if the bed was five years old or not; a DME (durable medical equipment) provider of Medicare beds would have to do that. We were in need of a specific feature on a bed made by Drive Medical. Years ago, such beds had a mechanical way to manually change the position of a home care hospital bed in case the power goes out. But no more! Most beds now have a 9-volt battery installed inside the motor housing or some equally inaccessible location, particularly for the occupant of the bed, and particularly if the room is dark because the power is out! What are these manufacturers thinking!? While the Drive battery is now in the bed's hand control, be aware that its sole purpose is to provide enough power just to let the bed down to the flat position! At least the occupant (if a spare battery is within reach) or care partner can change the battery easily. We change the battery every 6 months, with the time change, when we also change the smoke alarm batteries. We also keep a few spare 9-volts in the refrigerator; if there is a small refrigerator in the occupant's bedroom for medications, ice, food, or drinks, that's an ideal place for batteries. We have never experimented with them to see if the knees can be raised/lowered or the head raised once it is down with the power out. A to Z Medical Equipment and Supplies was, thankfully, the first and only company I called. They confirmed that they carried Drive Medical beds with the backup battery in the hand control. Getting replacement equipment from Medicare has become a process. Our home care physician had to visit in person to confirm that the bed was indeed faulty. A to Z Medical was able to determine when the bed had been delivered--4 years and 11 months ago! I panicked, but only for a moment. Given the circumstances, A to Z would deliver a new bed the next day and bill Medicare later. In fact, the bed and the doctor arrived at the same time. There was one problem which I might have foreseen and now you might, too, if you need a replacement bed. The single driver was shown the location of the broken bed and asked me if I had someone who could disassemble the bed: he was expecting a space where he could place the new bed, not this. I called one of our attendants, who was in the middle of getting new glasses. He dropped everything and came over. The driver, meanwhile, left, saying he would return. When he did, the attendant had easily removed the head and foot but was struggling to get the platform folded in thirds. He asked the driver if he knew how to fold it and he stepped right in. Then I realized the ridiculousness of his "not my job" mentality. The old Drive bed and the new one were identical so he could have pivoted and had the old bed disassembled in less than 5 minutes[ it is easier than getting the pieces assembled by yourself. My employee could have saved his time off and gasoline, and continued getting his glasses uninterrupted. I did call A to Z's Sales team and thanked them for their compassionate creativity before I suggested that they better coordinate the situation and the driver's instructions. You might ask them to verify the same if you are receiving any large equipment that might be difficult to get through hallways or doorways, or as in this case, it is replacing an existing piece of equipment that will need to be disassembled and removed. Which reminds me that this driver was not willing able to do anything with the old bed. Since it was inoperable, and we had someone who could take it out to the curb, we had our solution but you might want to ask your DME about their disassembly and disposal policies. Some other options include alerting a junk collector (We use Nextdoor.) donating reparable items to Goodwill stores that hire workers who clean and repair items for sale; not all do, or donating useable items to an appropriate local charity.

My Partner, Liz has M.S. and we've gone to Jim's Place since 2003 or so. Jim is one of THE "Good…read moreGuys" and has always(!!!) treated us fairly and has delivered Equipment to our Home himself in the past. I was there today (April 4, 2019) for a new Scooter Battery. Jim had to Order it; but, gave me a Battery to use in the interim ....... he is the MAN!! You will NEVER go wrong dealing w/ Jim, Smitty and the entire Store!!!!!

I just got out of the hospital with broken bones in my ankle. The wheel chair I was sent home with…read morefrom the hospital had one leg support that would not adjust. I call Admiral and my wife took the chair and leg support to Admiral. They fixed it in a couple minutes and were professional and hospitable. If I need further supplies we will go to Admiral

A patron for over 60 years. Experiences are quickly becoming very poor. Out of stock, apathy in…read moresome assistants, Note the clientele is a lot of older people. All parking is taken up by the employees.

I tried to transfer a prescription to them. After a week, I heard absolutely nothing. I called…read moreand was told they could not do the prescription. No phone call, no text - no communication whatsoever. I will not ever get another prescription there.