Looking for a place to work on older vehicles than this is your place! We've had a hard time…read morefinding an automotive shop to work on my husband's beloved truck but we don't need to look any further. Everyone is knowledgeable and friendly. We really had a great experience and am happy to have found a place we can rely on.

One more automotive business to add to my "trusted" list. Over the weekend I was in Parker, we had…read morea day full of appointments and when I got in to start my car, the battery was dead. We contacted Parker Automotive because they were recommended by AAA. They met me at my location, changed the battery and we were on our way. The gentleman who helped was super friendly, even though it was an oppressively hot day, the battery was fairly priced and I feel good knowing that we found another service repair shop for our cars.

Brought my car in for diagnostics and was told I had to replace the catalytic converter based…read moresolely on a P0420 code. This was pushed despite the fact that the vehicle passed emissions less than a month ago, which directly contradicts a failed catalytic converter diagnosis. When I asked about addressing more common causes first (such as O sensors, exhaust leaks, or data showing sensor behavior), I was told those likely wouldn't matter and that the code would "just keep coming back," without providing any live data, testing results, or proof to justify replacing one of the most expensive components on the car. I was repeatedly told "it's your money," yet the approach felt like jumping straight to the highest-cost repair rather than proper diagnostics. On top of that, a previous A/C repair was said to be resolved when it was not, which raises further concerns about accuracy and follow-through. This experience felt rushed, dismissive, and financially motivated rather than diagnostic-driven. I would recommend getting a second opinion before authorizing major repairs here.

I bought a new Subaru in 2023. I had problems getting Subaru to service my car so I took it to…read moreExtreme Auto and have been going there ever since. Extreme Auto gets me right in and they do a great job servicing my car! They are always professional and they never try to sell me something I don't need. I find they are much cheaper than the dealership! I would highly recommend them!!!

We love this place! We've taken all our cars there for years! Experienced, experts, honest! Thank…read moreyou, Rick and Team!

For years I was taking my Pilot to the dealer(s) and each time, even for a simple oil change, no…read morematter what dealer, I'd always get a call saying I needed additional pricy service. Through Next Door I found Independent Auto. Rick, and his talented crew, do outstanding work, never upselling. Rick will tell me work that needs to be done and what can wait. I sometimes think when the time comes I'll buy another Honda just so Rick can work on it.

Have taken many cars here and been happy with the service in the. past. Recently a thermostat went…read moreout in my Chevy Colorado. Because Adams Automotive have always seemed to have fair pricing I did not shop around. While they were repairing it I did some online searching that showed their cost to be about $400 more than what other people quoted. I spoke with them about this and the manager told the front desk person that he wouldn't budge. I do not know if there has been an ownership change or they are just getting greedy, but I will be looking elsewhere for my vehicle service.

They have worked on both of my cars. Cheaper than some, but still pretty expensive. Each time I…read morebrought my cars there, something new was wrong with the car when they were done, but these guys were always willing to make things right.

Hard to find a decent mechanic and we moved here and knew of no good places. Needed our Toyota…read moreworked on. Called for 4 different quotes nearby and this one was the most competitive as well as the type of service I am used to being from a smaller town where he was upfront and honest on price, parts used what he would/wouldn't recommend. He's been in business in this location for many years. Setup an appointment and he worked on the car, picked up later that day. Price was definitely fair, everything looked good and he gave me some tips on fixing something else on the car I was going to do myself. This is not your dealer or local shop who tries to over advertise, schmooze you or take advantage of you. I didn't feel like a number and believe we found a good shop. I would send my family to this shop.

Always honest, reasonable and done right, Chris has taken care of my wife's and my vehicles for…read moresomething like ten years. Generally no 'stand around, scratch arse' diagnostic fees here, just a great old school mechanic who knows what's up without the corporate nonsense - top marks, do yourself a favor and get it done here.

For some reason Google deleted or suppressed my review. But per my email notifications the owner…read moreresponded. Read to the end to see his sparky response. Here's what I said... "Took my 2007 Chevy Silverado 2500HD in for a full drive line inspection. Complaint was a growling sound while accelerating and/or braking. I determined for myself that it wasn't the brakes as the sound disappears when I put the truck in neutral. I suspected it was the front differential as it's more pronounced in 4H. I changed the fluid on the front diff and it was black with microscopic shiny metal. I know that it leaks which the shop mechanic confirmed. ALL THIS WAS EXPLAINED BY ME IN DETAIL UPON INTAKE. However, tech claims the sound is the driver side CV axle bc the boot has torn along the clasp (which is pretty common. Any experienced mechanic will tell you a separated boot along the clasp isn't that big of a deal so long as the grease is retained in the u-joints, which it is). In my experience, worn out CV axles usually make a clicking or popping sound when turning, which isn't what the truck was doing. So, I get the truck back and look at the estimate and noticed the ODO was the same in the shop and out, which means the tech never ran the vehicle in drive on the lift which is what they should've done in order to make a thorough diagnosis of the drive line. All he did was look at the boot on the CV axle and leak at the front axle seal and assumed that was it. (By the way, the passenger side CV axle boot is also torn along the clasp, which is something the tech never mentioned). So I finally put the truck on jack stands in my own garage. A neighbor mechanic and I had determined the sound was coming from the rear differential/ axle bearing and/or pinion/ring gear backlash or bearing. It was also confirmed the CV axles weren't the problem as the front wheels don't spin while on jack stands in 2wd (I also inspected the front driveshaft in case the u-joints were seized and were spinning the pinion which it wasn't). Point is, the tech never thought to do a thorough inspection as I had requested. I give two stars only bc the diagnostics was free. Only one star bc the gravity of the concern. If a differential locks up at highway speeds it's like putting it into park at 65 mph, which can be FATAL, hence my concern what I needed them to confirm or warn me about, yet they dismissed the concern. That's potentially HUGE liability. Oh, the tech also snapped a spark plug during the inspection and I waiting an additional hour for them to replace the part. I never asked the shop to inspect spark plugs as that wasn't the nature of the inspection. Tech says the porcelain cracked when trying to remove it. Then he says it had a misfire code after reinstalling it, which means he tried to reinstall a broken spark plug, hoping that it wouldn't cause problems. My spark plugs are relatively new as I have installed them myself a few years ago. They shouldn't crack unless a tech removes them with an impact wrench, which is what you're NOT supposed to do. Can't say for certain that is how he removed it, but it wouldn't surprise me...Unacceptable. ***It seems their "free" inspection protocol doesn't incorporate the specifics of customer complaints. Despite the fact it may be "free" they won't inspect the stuff relevant to your complaint. Take it in for an alignment issue and they may look at the air filter. Lol. (Which is something they did, btw)*** As an amateur mechanic, this is principally why I am hesitant to have shops look at my trucks and have been motivated to learn how to do most of my own repairs. Almost always they break stuff in the process or are dead wrong in their assessments. Response from the owner: Wow, why did you even come here ? sounds like you are a true pro!!!!!

Ask for one thing and they recommend 20 others with a ridiculous mark up on parts and service.read more

Super nice staff and well priced labor. They got everything figured out and went over all my…read moreoptions.

We have been long time patrons of Smoky Hill Auto. Our daughter's Honda Accord check engine light…read morecame on so we took it to SHA. We were sending her out of state to college so needed the reassurance that the car would be reliable and safe. When we heard the business was under new ownership, we weren't sure what to expect. I was incredibly impressed by the expertise and troubleshooting diligence exhibited by Kermit and the team at SHA. As a female, I usually hate speaking with auto shops because you either get dismissed or talked down to. Quite the contrary! Kermit walked me through the issue, was transparent along the way, showed me photos to review the work that had been done, and exhibited excellent customer service. Their pricing was fair, the car is fixed and I feel relieved that my daughter's car is back on the road. 10 out of 10 recommend.

After getting a quote for a turbo replacement at the Ram dealership, I approached Branch Automotive…read morefor a second opinion. Matt was straight up with me giving me estimates for the best and worst case scenario - the absolute worst case coming in $5k under what the dealership was wanting! Matt contacted me throughout the repairs to let me know what was going on, and explaining to me the reasoning behind each repair suggestion. I couldn't afford the entire service and they worked with me to repair what I could afford. The rest I'm able to do on my own. They also were able to provide me with a loaner vehicle which saved me hundreds of dollars over a rental. While they weren't necessarily "cheap", I felt the work was done right, with OEM parts + a 2 year/24k mile warranty on the parts and labor. Also they were completed with the work in the same amount of time the dealer promised an estimate.

Every part of my experience with the Branch Automotive team was exceptionally positive. Dropping…read moreoff the vehicle, I was impressed with my conversation with Dan. Thoughtful, aware and courteous. After running diagnostics, I received a report that afternoon. Better yet, all work was completed within thirty-six hours of dropping off my truck. When I picked up the vehicle, it was cleaned inside and out, as a part of their servicing my truck. I'm delighted in every way. Pricing was far better than the dealership, speed of repair, cleanliness, just the atmosphere of the service team was better than I've ever experienced anywhere else. Thanks again everyone, Bill