Have taken many cars here and been happy with the service in the. past. Recently a thermostat went…read moreout in my Chevy Colorado. Because Adams Automotive have always seemed to have fair pricing I did not shop around. While they were repairing it I did some online searching that showed their cost to be about $400 more than what other people quoted. I spoke with them about this and the manager told the front desk person that he wouldn't budge. I do not know if there has been an ownership change or they are just getting greedy, but I will be looking elsewhere for my vehicle service.

They have worked on both of my cars. Cheaper than some, but still pretty expensive. Each time I…read morebrought my cars there, something new was wrong with the car when they were done, but these guys were always willing to make things right.

Not sure where all the comments about new management are coming from, the same owners and managers…read moreare still here. They do amazing work and are always upfront with the repairs or maintenance needed. I've never had a problem and they take care of all my cars, including my in-laws cars and my moms. The front desk crew and the techs are always willing to answer questions. And they have a female at the front to make us girls feel at ease.

I am an elderly person who was taken advantage of by Toy Car Care! My experience with Toy Car Care…read morewas one of the worst experiences I have ever had and I would suggest you run far away from this place because they hold your vehicle hostage and keep changing the repair price until you pay what they want. In my opinion, they have violated many parts of the Colorado Motor Vehicle Repair act and I am considering pursuing legal actions against them. I initially brought the vehicle in after being quoted $850 for the repair. After having the car towed to their shop, I was effectively told that diagnostics were required before they would proceed. At no point was I given a clear timeline for when the vehicle would be returned, and there was little transparency throughout the process. The estimate then increased to approximately $1,200, only to eventually become $1,629, including vague charges for "shop supplies." The amount seemed to change repeatedly, and I never received a clear written estimate explaining the escalating charges. The receptionist is the rudest person alive, who screams at you when you call to check on the status of your car. Steve, the manager, had nothing to say about this "sliding scale" pricing and disrespectful behavior. What is most concerning is that Toy Car Care allegedly obtained authorization through my son rather than from me, the vehicle owner and paying customer, which is also not permitted under law. I never received a written estimate, only verbal discussions that kept changing and were relayed through my son, who is not the owner of the car. Colorado's Motor Vehicle Repair Act requires repair facilities to provide estimates and obtain proper customer authorization before performing repairs. See C.R.S. § 42-9-104 (consent and estimate requirements) and§ 42-9-105 (additional repairs requiring customer consent). I never received a written estimate, did not authorize this repair beyond $850 and did not give consent for a third party to act on my behalf. What began as an approximately $850 repair became a $1,629 bill for an elderly person through a series of escalating charges, verbal estimates, and alleged authorizations that were never properly obtained from me. Once the vehicle was in their possession, it felt like we had no meaningful choice but to keep paying as the numbers continued to climb. The entire experience left us feeling misled, pressured, and taken advantage of. I would never trust this Toy Car Care with another vehicle and would strongly caution others to look elsewhere, especially if you are a senior!

Super nice staff and well priced labor. They got everything figured out and went over all my…read moreoptions.

We have been long time patrons of Smoky Hill Auto. Our daughter's Honda Accord check engine light…read morecame on so we took it to SHA. We were sending her out of state to college so needed the reassurance that the car would be reliable and safe. When we heard the business was under new ownership, we weren't sure what to expect. I was incredibly impressed by the expertise and troubleshooting diligence exhibited by Kermit and the team at SHA. As a female, I usually hate speaking with auto shops because you either get dismissed or talked down to. Quite the contrary! Kermit walked me through the issue, was transparent along the way, showed me photos to review the work that had been done, and exhibited excellent customer service. Their pricing was fair, the car is fixed and I feel relieved that my daughter's car is back on the road. 10 out of 10 recommend.

Roger and his team took care of our junk removal trailer when the leaf spring broke. They were on…read moretop of it quick and got me back on the road. Thank you so much!

Thank you again for the wonderful service and the friendly staff is exceptional. Opening my…read morevehicle and receiving a card and candy is on point! So thoughtful of Nathan. I will share with friends and family how great this experience was. (Quick turn around as well.) Thanks

Great experience at Saul's Autotek! Hopped right on our issues we drove up with at 4:30 on a…read moreWednesday, gave us excellent customer service, spoke with us every time there was a update, and they stayed late to make sure we got it done and back to our Colorado Springs home we were staying at on our vacation. Coming from North Carolina and needing to get back in a few days, Mike the service manager really helped and made sure we were taken care of. Even speaking on their work if we have any issues when we get back home to give him a call. Highly recommend!

Overpriced, dishonest, late and shoddy work…read more We had the misfortune of having a car break down on a Saturday, transmission, and they were the only place open that was within distance. It took them a week longer to get the work done than we were originally told. Once they finally installed the transmission, we were told that it came with a faulty sensor, and that they would have to get the part from Honda. They then charged us for the faulty sensor that came with the transmission -- almost $300. The initial quote for a new transmission was $10,000 parts and labor. They said that they could get a certified, refurbished one and drop the price to closer to $8,000. We chose to go with the certified refurbished transmission (while we were waiting for the work to be done, 4 hours after we showed up -- and it was still the next day before they finished it -- the manager was talking to us and saying that a brand new transmission for the car would have been $16,000 -- even though 2 weeks before he had quoted us $10,000). The final bill, with the other things they added on, was $9,700 (which turns out to be significantly more than what we were told and more than other shops would charge). They also told us a list of things that needed to be dealt with that were problems with the car. I was curious simply because I heard three other customers being told that they had similar issues that needed to be dealt with. Driving the car the next day, there was a weird squeaking sound. We took it to another shop to see if they could diagnose the problem -- a number of the bolts holding the transmission were loose! They tightened them up and the sound disappeared. Not only was the work very late and overpriced, it was shoddy. We also asked this shop to check the other issues that Saul's Autotek had said were issues that needed to be addressed, and we were told that those "issues" were fine.

Absolute has serviced my 2019 Subarau Ascent twice now & I cannot rave enough about their level of…read moreexpertise, and welcoming customer service. In my last visit I was able to save $$ using coupons they post on website - so check that out for savings when you book. Also FYI an oil change does NOT include Tire rotation or filter changes so you must check those off and they cost an additional charge.

Great shop! I went in for the very first time with a CEL on and they promptly investigated, called…read moreme less than 2 hrs later with a diagnosis & the recommended service to correct an issue that I believe was caused by a sloppy previous service performed by the dealer (!) Anyway, both Matt, Eric (& the tech who did the work) were great to deal with and kept me posted every inch of the way. I am very happy with the way they handled the whole thing and my car is back to running very, very well! Thanks to the whole crew!

My husband and I have taken our cars to Jim's for years. He's honest, dependable, and reasonably…read morepriced. (Yes - some prices have increased recently but isn't that the case everywhere?) Very happy to have found an honest, reliable mechanic. Highly recommend.

Jim is absolutely great! I have been going to him for a few years now and he is always reliable and…read morehonest. This is hard to find nowadays, especially as a female, because others try to take advantage. Jim tells it to you straight and does not charge you an arm and leg to repair your car or take care of your auto needs. I brought my car in for my driver's side window, which kept rolling down, and had come to find out that the other auto shop did a terrible job fixing it (I went to them because Jim's was closed on the weekend). He even showed me my old window regulator, to show what it looked like before his team repaired it. If you are looking for an auto shop that is honest, reliable, and reasonable look no further! Jim & Co Auto Services is the place to go, and I cannot recommend them enough.

Dropped off my vehicle in the morning to have two slow leaking tires checked. I was told they would…read morestart working on it by 12 and it would take no later than 3. Showed up at 3:30 to retrieve my truck and they hadn't even moved it. I understand that things happen and people get busy but a little communication goes a long way. I could have easily taken my vehicle elsewhere or at the very least not had an employee having to run me around all day as I could have just got the truck back. Poor communication and poor service. With 3 other tire shops in the vicinity I'd give this place a miss.

Great service, great team, and super trustworthy! They took care of my car just like I do and were…read moreable to get me all straightened up in no time!