There aren't enough superlatives to describe the care my husband received at the Adventist…read moreRehabilitation Center in Silver Spring.  Everyone is caring and focused on getting the patient healthy and maintaining a stress free environment so you can focus your energies on healing.  They all work as a team.  Dr. Thorpe, in addition to being an extremely skilled physician, he is thoughtful, caring and attentive. He makes you feel as if you're his only patient taking whatever time is needed to answer any questions and keep you informed of the treatment plans. My husband came to the center unable to walk because of spine surgery and with a diagnosis of a blood disorder.  As a result of Dr. Thorpe's thoroughness, it turned out that there was no blood disorder.  The usual blood tests provided inaccurate results. The physical and occupational therapists were equally caring and skilled. The therapies had him walking and slowly becoming self sufficient. The nursing care cannot be praised enough.They were always responsive to his needs and often checked in just to see how he was doing. Our care navigator, Ms. Enitan Macarthy worked to maintain quality care and made the transition home seamless. We owe a debt of gratitude to the entire staff for getting my husband functioning well enough to come home.

The staff was welcoming and very professional. I felt that my needs were met. They came highly…read morerecommended.

The EZ Rehab Solutions Experience…read more From the moment you enter the doors of E Z Rehab Solutions, Be assured that Dr. Diallo will seek the best care toward resolution In seeking to improve your ailments, muscles and range of motion, Diallo is uber attentive in assessing the problem and finding the right potion. Through physical therapy, with stimulation, heat, ice, massage or exercise In his quest to make you realize That you are not limited to duress, When you come to his office for the best In kinetic therapy care for the body, You will never receive interactions that are shoddy. With a host of equipment to aide in your healing, There is limitless opportunity to surpass unyielding Success. A newly installed hydro therapy pool To alleviate discomfort and provide renewed fuel Will offer the added comfort To the success of your triumphant Healing and well being. The staff are all fully attentive and kind, And work fervently to mend you within the required time. They show kindness, empathy and sincerity while working to improve your dexterity, To eliminate any signs of achiness or discomfort, The staff are caring and will push you to the success of your triumphant Healing and well being, Their ultimate goal is the improvement of your physical condition, Which will ideally place you in a better position. A personal touch is what they offer, and sincerity is how they prosper,

This started with a 3 fusion neck spine, Inova Alexandria Hospital then Inova Mount Vernon (IMV)…read morethen Alexandria Rehabilitation & Healthcare Center (ARHC). At IMV I had one-on-one with PT (physical therapy), OT (occupational therapy) and SLP (speech language pathology) therapies, eight days, 21 hours. If I am wrong and the first day did not have any therapies then there were "only" 18 hours. That is real rehabilitation. ARHC is not rehabilitation. There were seven full days, the first was Friday and and absolutely no therapy on that Friday. All ARHC therapies are half hours. l add two more just to help things so there are better; that's 4 hours. To make it "fair" I'll chop off one IMV day to get them equal; that's 15 hours. ARHC is 27% compared for the same numbers of days. Rehabilitation? At ARHC I do not know if there is any SLP at ARHC; I did not get any SLP. The PT and OT staff are pretty good but have an environment not easy. Most have two or some even have more than two patients and few patients are just sitting on a chair. The "gym" is small and and the equipment very few, not good. Two exercise bicycles, a new one where the hand bar and pedals have no connection, strange and never to use again. An older and much better but the LEDs all gone so the therapy used their cell phone and tells a few things while someone else is doing something slow and more time. Most of the time were with 3 pound dumbballs, watched and counted but after twice done almost alone. The balance board was also good with the therapy placed to catch if I stumbled or let me between two rails. I've had bowel problems. That cause was not the ARHC staff. The problem was that after the mess it took more than 10 minutes to not get help with the red button. There were about 30 feet from my door with about four staff were chatting real loud (if not screaming) and I left my door not wearing any pants going to the other end to the desk at the hall end. Someone caught me real fast (not physical) and got back to fix it. That helped clean me up but it took more than a day to get the toilet and floor "reasonably" clean but not really clean. The food was the worst I have ever had. To be honest I am very picky and that does not mean that I what I like is what most people do like. But how could every patient get exactly the same thing that every one gets? How well do almost everyone think cooked food that is barely warm is OK. Some do actually have warm parts, but only in the middle and bottom on the plate, or you learn that you can get your plate heated in the microwave with those who bring and take the food. I like oatmeal cereal, when I cook it as the box says and use some milk and sugar. I tried them several times and spit them out. They were mostly cool not warm, sticky, tasteless, some lumpy, other times ground to nothing. I like scrambled eggs; these were OK and I ate all even if not warm. I ate about 20% of what I was willing the entire time I was there. The last full day I had a dizzy like never before and they put me in a wheelchair. They use a cuff and my heart was about 80/50 or 50/80. They sort of said I needed to eat if I wanted to live. I think that's enough. george.shaffer@comcast.net

Alexandria Rehabilitation and Healthcare Center is a safe, secure, well-maintained facility with…read morecaring staff that delivers compassionate, person-centered care to their patients every day.

I can't believe I'm the first to review!…read more I love this place! 8 months ago I was given a referral for physical therapy for issues I was having with my right hand. I chose this location because it was 10 minutes from where I live. I was assigned to Bonnie who's one of the hand therapist. She immediately made me feel very welcomed. She has a great personality and just made me feel comfortable working with her. She listened to everything I had to say and reassured me that what I was feeling was typical in terms of what I was going through (carpal and radial tunnel syndrome). She explained everything we were doing in detail and always ensured I had everything I needed. After a few weeks I stopped therapy, had surgery, and chose to return to MedStar NRH Pasadena because of the wonderful experience I had. I once again started working with Bonnie and had, what I felt, was a continuation of the best care I've had. I still come here for physical therapy due to a shoulder issue (I'm all sorts of broken) and still work with Bonnie. I've gotten to know the front office staff and they are always so professional and nice. I really look forward to my appointments because each one has been such a pleasant experience. Knowing that one day I'll have to end my therapy does sadden me because I've bonded so well with Bonnie. If you're looking for physical/occupational therapy where the staff truly cares I highly recommend MedStar NRH Pasadena. You'll find that you're treated with the upmost care and feel like a valued patient, something so rare nowadays. If you happen to need hand therapy, ask for Bonnie. You won't be disappointed!

My wife checked into Brooke Grove the day she was released from the hospital after undergoing hip…read morereplacement surgery. The place was very impressive form the outside and we were greeted nicely at the main desk and quickly assigned a room. That was where the positive impression ended. The room was nice enough and we settle back waiting for someone to show up and give us a run-down on what to expect during her week-or-more stay. After over two hours, I went into the empty hallway looking for the floor nurse. When I found her, I asked what was going on. Were we supposed to be given an orientation or what? She admitted that she should have done that. Okay, these things happen. But things never got better. The woman in my wife's semi-detached rooming pod began wailing all through the night for unknown reasons, and no one came in to check on her. Where was the floor nurse? Needless to say, there was no sleep that night. The next day, my wife had some very minor rehab exercises in anticipation of more serious work the next day. Well, that never happened. The following day, she began seeing blood in her stools. Worried, we hired a nurse to be with her during the night in case things got worse. Sure enough, things did get worse. In the late evening, very bloody diarrhea was happening, and the hired nurse realized this was a serious situation. After alerting the staff to this, she called us to tell us what was going on, and she sent us pictures to document the seriousness of the situation. The staff essentially refused to admit that maybe my wife needed to be immediately sent to the hospital. They seemed more intent in minimizing the situation and getting everything cleaned up in the bathroom. Furthermore, they said that her situation had to be first reviewed by the facility doctor before we could call 911. You can imagine our response. We immediately called 911, and five minutes later five first responders were in her room preparing to take her to Medstar Montgomery, five minutes away. And thank god for them and that hospital. She was immediately diagnosed with a badly bleeding ulcer - something she had never had a problem with previously - and immediately given remedial action and five blood transfusions over the next week. So, when I think about the total incompetence of the floor staff that night coupled with the almost total absence of anyone on the floor, even during the day, I can only imagine what could have happened if not for that hired nurse and her refusal to have her concerns not taken seriously. Do not send anyone you love to this place.

This used to be a 5 star facility, I wouldn't take a dying dog there now! The staff is…read moreincompetent,unintelligible, and inconsiderate. The food is inedible. You don't serve seniors cold hot dogs and beans for dinner and I'm sorry but who eats tomato jello? My mother's room was infested with flies and the nurses knew about it...they then showed me the hallway next to her room that had hundreds of dead flies on the floor from spraying insecticide...they cleaned up after I complained but the problem came back which I photographed. I could go on and on but suffice to say...you don't want to go near this place

The physical therapist staff are excellent as one would expect from this type of facility, food is…read morenot always the best as far as amount served, I don't expect the same serving as at a 4 star hotel but a grown man who is recovering an injury needs adequate nutrition. The floor staff are very good most of the time.

The people that work here are kind. It takes a special person to work in a rehabilitation…read morefacility. I cannot imagine what it's like to live/work at a rehabilitation facility. I imagine it's like being a kindergartener or a kindergarten teacher. With care you get what you put in. If you give it your all with the help you're provided then you will get better. If you decide to let yourself go and sink then that will happen too. A facility can't force you to get better. We are thankful for the amazing staff that help this Post Acute Care Facility run smoothly.

The physical therapy gym is fantastic. All the techs are amazing, so sweet and caring. They keep it…read morevery clean and organized. Always on top of things and on time. Top notch equipment, things that normal gyms do not have! It's the perfect mix of medical and gym, and they provide hot and cold packs after if you'd like. I love this place and look forward to going to PT!

The Timonium Office is Efficient, and courteous check-in is a plus. The waits between services is…read morereasonable. Professional, friendly services in x-ray, again, courteous and clean, despite the covid protocols, things move along and you are escorted without confusion.

I have been to five Physical Therapy offices over the years and Dominion PT is far and away the…read morebest. Best knowledge of my surgery and how to get me back to 100% I had shoulders replaced and have full movement and NO pain Can't say enough good things about the Doctors and the staff too If I need PT in the future I hope I can get back into their offices

From the owner: One of only 2 locally owned physical therapy clinics in Stafford. We typically get new evaluations…read morein within 2 days of calling. We have the only Board Certified Orthopedic Specialist in physical therapy and the only therapist Certified Manual in Medicine in Stafford. Great customer service and patient care.

Beware of the Autumn Lake Center in Gambrills! My Mother was taken here for rehabilitation therapy…read moreafter undergoing open heart surgery! The rooms were freezing and as a result she developed pneumonia and COVID!! The staff there are rude and did not show any concern for the health and well being of their patients! With the exception of One nurse there by the name of Ruth! The rest of staff were unprofessional and rude to my Mother and my family!! After five days in this facility my Mother's health declined as oppose to improving! This establishment should be closed permanently!! Anita Matthews 240-398-8778

It's been a good while, but I swore I'd never use them again. Really can't remember the reasons…read moreexactly,. But I was miserable there.

I was attempted to have my father admitted into their skilled nursing care facility and they kept…read moretelling me that a 2014 workman's comp claim was halting his admittance as it was documented as his primary care insurance. I spoke to Medicare who confirmed that this claim was NOT his primary insurance. I also spoke with the workman's comp commission, who faxed them all of the pertinent information for him to be admitted. They still swore this was his primary insurer, which it is not! He was hit while driving a work truck and they awarded him a lifetime award for his knee injury, which is out of his control. The only way to have this removed is to have my father engage in a negotiation settlement. He is in the hospital and has been pending discharge for days! How can he engage in a settlement when he needs to help! 48 hours of efforts for them to tell me NO and for them to be unwilling to help- TERRIBLE CUSTOMER SERVICE! Imagine someone without resources trying to navigate this difficult process, they should be ashamed-- they are supposed to help others, not make it worse!

I would not recommend Heritage Hall to care for an elderly relative. My father was there for a…read morecouple of months and it was a terrible experience. We had problems with both the staff and the administration. Most of the nurse assistants were very nice and helpful but they are overworked & short staffed and my father would often be neglected by them. I would have to go find someone to assist him in urinating, etc., and that often turned into an extensive search as often not a single staff member was in sight. I am a male and one of the nurse assistants, a black lady named Sarah, made sexual advances towards me on several occasions. She would grab me in a bear hug and rub her body up against mine and attempt to kiss me on the neck. The first time it happened, I just pushed her off me and thought she got the message. The second time it happened I complained to the Social Services Director, a lady named Maureen, and told her what had transpired and that I was offended by it. Maureen was very rude and actually made a joke about it and said that was how Sarah shows affection. Sarah continued to work there even after this. Also my Dad had given Sarah some peanut brittle for Christmas and after it was gone, she started bugging him for more. She was relentless to the point where he really became upset by her persistence. I also complained to Maureen about this but as in the other issue, she just brushed it aside. I had elected to do my father's laundry instead of having it done on site by their laundry service. My father's clothes started disappearing and to the point where we lost about a dozen articles of clothing. Apparently even though I had notified them I would be doing the laundry, his clothes were still being picked up, taken to their laundry area and then mysteriously disappearing. When my father finally left the facility and came home, I wrote Heritage Hall a short letter regarding his missing clothes & that I would like them back but they never responded. Plenty other facilities to choose over this one and I would certainly not recommend Heritage Hall.