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    Called and left multiple messages over the span of a week to have our AC repaired and never received a call back. Very unprofessional

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    Fix my AC immediately came the same day. I called in a half hour she was done. She knew exactly what she was doing. Very impressed.

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    6 years ago

    She got my central heat back on in one day! I might add it was in the middle of a cold spell!! Thank you for coming out the same day!!!

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    Page 1 of 3

    Ask the Community - AC Girl

    Review Highlights - AC Girl

    We have used Laura of AC Girl for our AC repairs multiple times and have referred her to neighbors.

    Mentioned in 30 reviews

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    American Energy Home Pros

    American Energy Home Pros

    4.9
    (308 reviews)

    Note: I've posted this same review on Google Reviews…read more American Energy was one of three companies who priced my project. I met with the owner Mathew McGuire, who I found to be friendly, sincere, and someone who is vested in his business, his people, and working to ensure that he wins life-long customers with every job. I had done a lot of research with AI, so I knew my options well (that research was very helpful and I'd highly recommend doing it in advance of having people out to give you pricing). I had no intention of beating up each of the companies, I simply asked for their best pricing and options. I used AI to carefully review each bid in detail, including the proposed equipment and how appropriate it was for our home. All companies gave solid bids, but there was a very large spread between the highest and lowest. That usually concerns me, but all my research about American Energy indicated that they were a solid, competitive company. It was a big investment, but I ended up converting to an electric heat pump and also getting all our ducting replaced. We have a 2750 sf single-story home with 17 vents, so the new ducting was nearly as much as the system itself. That said, the ducting has made so much difference in terms of balancing the temperature throughout the house, which was a real probelm with the old system. The new system is extremely quiet and maintains a consistent temp throughout the day--and we've had some extremely hot days since it's been installed. American Energy's installers were all very friendly and professional, and did a great jobs with prep and clean-up each day they were here (the initial install took two days). There were a couple minor issues after the install was complete which required two follow-up appointments. One was a equipment issue that required Carrier to provide a replacement part, but Carrier was responsive and quickly provided it. For the additional follow-up appointments, their scheduling person as professional, courteous, and accommodating. In fact, she went out of her way over a weekend to re-schedule an appointment that was supposed to happen on a Monday morning. To me the company has to be a good one to A.) get that kind of diligence out of employees, and B.) to keep those kind of employees. In the end, I'm extremely happy with the system and will gladly subscribe for their annual maintenance contract.

    Very disappointed with American Energy Home Pros…read more Our AC went out, and we called American Energy Home Pros to diagnose the issue. We paid a $100 inspection fee and were told we needed a new indoor fan motor. We were quoted almost $1,565 for the repair, and they didn't have the part available but said they could order it. Before agreeing to the repair, I decided to get a second opinion--and I'm very glad I did. Frost Energy Solutions came out and diagnosed the same issue. Josh replaced the same motor for $775 TOTAL, including the inspection, and even topped off our Freon. That's nearly an $800 difference for the exact same repair. I understand companies have different pricing and overhead, but I felt the original quote was extremely high, especially after finding another reputable company willing to do the same job for almost half the price. I would definitely recommend Frost Energy Solutions and Josh. He was professional, honest, fair, and transparent about the repair and pricing. In this economy, that kind of integrity means a lot! Do yourself a favor and get a second opinion before paying a high HVAC repair quote. We're very thankful we did!

    Good Guys Heating & Cooling

    Good Guys Heating & Cooling

    4.5
    (118 reviews)

    Our AC decided to call it quits a few days ago. It isn't a super old unit, so we assumed it…read morewouldn't be a big deal to repair. We called a few places that we had used in the past, but they couldn't come out for several days. A friend of mine recommended Good Guys, so we reached out to them. Thankfully, they were able to come out the next day! Jason was our service technician. He was prompt and polite. He quickly found the problem and got to work making the necessary repairs. He was knowledgeable and explained everything to us. Within an hour our unit was up and running again! We will definitely be using Good Guys whenever we need any heating and air repairs.

    I requested their service on Aug 4 2026, to repair a tenant's air conditioning unit at an upstairs…read morecondo in Rosemont Sacramento. they did not make it out til August 7, then after arrival, the tech was unprepared. he was 6'3" 275 lbs and complained about not being able to access the attic, did nothing, and left. saying something about the dispatcher would eventually set something up the upcoming week with a smaller guy and a ladder. meanwhile Sacramento was in the middle of a 10 straight day 100+ degree heat wave. the tenant had two children under 4 years old in the condo, and had withheld rent because of the situation and also reported the landlord to code enforcement... desperate times called for desperate measures. we called another company based out of elk Grove, one hour heating and air, They completed a diagnosis Sunday, and had the AC back on Monday evening. fast forward to August 25. I'm now getting calls from the office at good guys (they're not very good) demanding payment for a diagnostic I wasn't even fully aware of, nor present for. that apparently happened Monday morning. and a repair quote that mentions parts being unavailable and taking 5-30 days to come from the East Coast. with a recommendation we replace the whole a/c. they're ramping up the threats for a $100 diagnosis, threatening to place a lein on the condominium. they failed me when I needed them the most. I reserve the right to amend or delete this review, should we find a resolution to this. but needless to say I cannot reccomend their service at this point.

    Rocklin Heating & Air

    Rocklin Heating & Air

    4.8
    (500 reviews)

    Two word review: Honest, Responsive…read more This is my THIRD consecutive 5-star review for Rocklin Heating & Air. In the last 10 or so years in the area I've called RHA, one other place because they could get me to faster - had a bad experience, waited for RHA had an amazing experience, and decided they're going to be my ride-or-die for HVAC. I called them at 7am and by 11:30am their tech had fixed and tested everything and off to help someone else. Yesterday was the start of a heat wave and ... our AC unit quit on us. I called RHA as soon as they opened this morning at 7am, asked for Joe in particular, and they gave me a window between 10am and 12pm. Joe texted ahead of time at 10:30, diagnosed the blown capacitor, swapped it out, cleaned things up a bit, tested the coolant, answered a bunch of questions, and was on his way in just under an hour. The diagnostic was $129 and the capacitor was $186 today. By a complete and total coincidence, I had been running some experiments with home temperature sensors for the last week. You can literally see on these pictures exactly when the AC unit stopped working - and when RHA saved our bacon. The "other" place I called years ago only had a $79 diagnostic charge, but wanted to rip out and replace the entire HVAC system - and claimed we were taking our lives in our own hands by not getting it fixed with him immediately. Joe and RHA took care of everything for the diagnostic. Yeah, you can probably find someplace to charge you less for the diagnostic or maybe less for the part, but when your house is boiling hot / freezing cold, you want to be able to call on someone you can trust to help you out - and not take you for a ride.

    I called Rocklin Heating & Air yesterday because our unit wasn't running properly and we have some…read morehot days ahead of us!! They were able to get someone scheduled immediately for the next day! So, earlier this morning, our technician (Frank) called with a heads up for his arrival and showed up right on time. He was very polite and got to work right away. Turned out to be a bad capacitor. Frank had everything we needed in his truck and was able to swap it out in no time. Now our A/C is working great again!! Thank you so much! Glad I found you guys on Yelp!

    AC Girl - hvac - Updated August 2026

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