I've called Rey's a couple of times already and they never disappoint. One time I had an issue which they couldn't pin point, but they told me to keep calling every time I noticed the sound and they would help me until they could find it. Well...it turns out it wasn't the unit. It was a plumbing issue and they still helped me pin point the issue - no charge. They texted me a you tube video so I could fix it. It's so hard to find companies you can trust, but Rey's has proven themselves. They are always giving back to the community as well. West Sac or surrounding area - just call Rey's first. read more

Hmmmm. They use expensive AC capacitors. I picked out Rey's Air because it has a 4.9 Yelp rating. You can't always judge Yelp's rating by its cover. Our AC went on the blink yesterday. It's less than ten years old and is used minimally. The unit's interior house fan and exterior AC fan remained working but the compressor failed to engage. The air was not being chilled. I'm old. 76. I know that capacitors commonly fail and I have had them replaced over the years. Rey' Air quoted $79 to take a look. What could go wrong. On the positive side Rey's Air arrived promptly the next day. On the negative side, after about a half hour of perusing, the tech said that he determined that I likely have a bad capacitor. He recommended replacing it, or even upgrading to a better capacitor unit (for $200 "more") When I asked what the 'regular' capacitor replacement would be, he said $285. I hesitated. I said that's a lot for a capacitor. (Home Depot sells them for as little as $10 to $20 for the part). He said everything is expensive or something to that effect. I said okay. Let's just get it done. I did not want to go through more torment with another AC outfit. I said let's just go with the "cheaper chicken". Then the tech began adding. He said okay. "So that's 285 plus 79 (the show up fee). That's $364! (for a $10 part). I think I said 'yikes'. That is an 'expensive capacitor'. After a couple of minutes the tech relented agreeing to "only charge me" $285 for the half hour of looking (and five minute replacing). Bottom line: Fair price for fair service is all we ask. I see some gouging here. I understand that there are times when changing a capacitor's price should go up. As when there are hazardous or miserable conditions including problematic accessibility, or with lengthy or repeated driving times. None of that applied. Short drive. Open and shady and cool work space. If Rey's were to have charged $180 or even $200 for the tech's 30 minutes attendance, that would have been fair and profitable. Two star rating is best I can do. . read more

I will preface this review by saying that this company is responsive and will get a tech out there quickly. But unless you need a simple, residential fix of your HVAC system, they won't bother to service you. I had a tech from Rey's come out a couple weeks ago and after looking at the condenser for Gree mini split that was experiencing an H5 error, the tech just didn't want to diagnose it and look at fixing the unit as he felt it "was too complicated" for as he stated, they only do residential HVAC systems. My unit is part of an apartment complex which is classed as commercial, but HVAC systems are HVAC systems and a company like this one and with their reputation, should be able to fix this. I will also grant that the system is 10 years old. But I had another tech come and was able to diagnose the issue within 30 minutes and found that I just needed to replace a couple temperature sensors that cost a total of $100 and got it up and operational within an hour. Also, the reason I contacted them is that they are listed as a Gree certified partner vendor. He also complained that they used to go out of their way to service customers but got burned or ended up spending too much time and resources, so they now decline service that they consider not "worth their time and effort". When I hear this, I believe this is a company that grew too big and now only focuses on things they can fix easily and will avoid things they consider too difficult. But then my fix was actually pretty easy. Just be aware of their current business state and make sure your fix is easy, but then why bother I guess? Good luck with this contractor... read more

Expert knowledge and very polite, the techs did not try to sell me anything. They made me aware of potential issues and cost estimates but were always respectful and friendly. Will use them again when I need help with my HVAC read more

Outstanding HVAC installation by Rey's. Came out, did a detailed inspection upon the visit and gave a quote based on my house as a system, not just as a standard solution. Install was performed the next week and was done great. The system has worked fantastically. read more

Our AC stopped working on Friday night. We reached out to a few places, Reys responded first so we set an appointment for Saturday between 2-4pm. Adrian showed up promptly at 2:45, he did an inspection explaining everything he was doing. He found the problem and replaced the capacitor. Adrian was professional, knowledgeable and very nice! Look forward to having yearly maintenance completed by Adrian!! Thank you!! read more

Tom was very professional and knowledgeable throughout the entire experience. He took the time to answer all of my questions and made sure I felt confident every step of the way. I truly appreciated his attention to detail and customer service. I highly recommend working with him read more

I saw a lots of 5 stars on yelp so I call them to give me a quote for an HVAC replacement. A couple of other companies came before them and I had some quotes in hand. Jesus came to give me a quote for HVAC replacement. But when he looked at the failed unit, he told me I may fix it for you and he did!. What a surprise, :) he saved me thousands of dollars. He even didn't want to charge me for anything but when I insist, he just charged me for a simple diagnosis service. He could have charged me for a full HVAC replacement! but he fixed it!. :) Their Yelp five star is a real FIVE. These guys are super honest which might be rare in these days!. Highly recommended company. I will go for them next time for sure. read more

Reys Heating And Air I had purchased a brand new AC/heating system/installed from Rey's Heating and Air, and right underneath the three-year mark my heater went out. Had a repair man come out and when you open the unit, you can clearly see it looked like something was burnt out. I was told that was regular wear and tear. The repair man said the unit went out to a piece of black tape, not being wrapped around a wire that should've been included at install. He wrap a small piece of black tape around the wire charged me $80 and was on his way. My husband came home and was upset that I was charged $80 to wrap a piece of black tape around a wire that I was told that should've been included at the install, and addition to that extremely worried that nothing was fixed and the unit malfunction. Sure enough a few weeks later the unit started to ark, went out completely, and sparks were flying. We had to disconnect it. Another repair rep came out, opened it up, which it looked exactly the same, and immediately identified that the board went out and it needed to be replaced. He also identified a lot of wires that were not placed correctly, causing them to not work properly, which his company clearly installed this way since it was a brand new unit installed by them. My husband has a photo of the board prior to the first repair man coming out and also a current photo and they are exactly the same. Why the first repair man wasn't able to identify that the board needed to be replaced and decided to advise that we only needed a piece of tape wrapped around a wire was complete negligence, and extremely disappointing. If this was fixed at that point in time we wouldn't have had to go a week without a heater. Apparently they didn't have the board in stock so rather than overnighting for the inconvenience it was ground shipped over which took 5 to 7 business days and was received the day Monday the day before Veterans Day's. I was told they were closed on Veterans Day so that would be another day that I had no heater and I wasn't able to get an early appointment on Wednesday morning, which should've been expedited. The board was replaced, the repairman advised he wasn't going to charge me for labor. I guess I was supposed to do a cartwheel, even though I had to go a whole week without a heater in the winter, the first repair man clearly didn't want to help me, and was negligent, and this whole process could've been completely avoided. And my unit went out less than three years after I purchased a whole new one. Now after the experience I've had do you think I would recommend them for the next person. read more

cannot thank Rays enough for their timely responses and thorough inspection of our HVAC system. Gonzo was amazing! He explained what he observed (our unit has weird and inconsistent heating). He ran several tests and asked to inspect our attic (which I learned has our diverters). After his inspection, he determined not just 1 but multiple options for us, which I appreciated. Rather than presenting us with a single big fix, he also presented us with smaller fixes that we could implement now to achieve consistent heat/cooling in the house. He also pointed out that our units were past their serviceable lifespan. So having the least expensive and smallest fix options was nice knowing that we probably have to replace our entire HVAC in the near future. read more

Yelp inquiry and schedule said phone consultation but they said in person on the day of. Customer service said "we've never heard of phone consultation " so I had to send them a screenshot for proof. I had to let tech come earlier but felt slow on task- only found switch not working. Felt it was Appropriate pricing for diagnosing our house fan = $79. I Was told they have to check if the kind of switch we have is available. Then gave me an estimate of $395 to change the "faulty switch" for quietcool. But $79 diagnostic fee go towards the $395. Thankfully, I got a 2nd opinion from a coworker's husband who is an electrician and researched some more online about the estimate. TOO STEEP! The switch is only $35-50 in home depot. I understand we all need to make a living but dayyyyyym. read more

I had them help a client with there PTAC unit they provided a loaner unit unit came in. My client had great things to say the technicians were friendly and professional. read more

Allen was great, did quick check-up/maintenance work and explained things well. Would recommend and use this company.

This review is long overdue. We first used Rey's Air Solution back in approximately 2019. Even then, the tech who came out to do our HVAC inspection was punctual, courteous, professional, and knew his stuff. He explained all that he'd done to my husband, and I kept this company in the back of my mind for future HVAC service. Admittedly, we neglected to do our HVAC inspection for quite a few years, and finally reached out to Rey's Air Solution again this year. The tech who came to help us earlier this year conducted himself in the same friendly, professional manner that the first tech had, way back in 2019. Just a few days ago, we were fortunate to have Allen stop by and do our semi-annual HVAC inspection. As with the previous two technicians, Allen was punctual, courteous, professional and friendly. He also took some time to explain to my husband all he had done. We've been very satisfied with Rey's Air Solution and their services, and intend to continue to patronize them for our HVAC needs. read more

It was time to replace a 12 yr old system that just wasn't installed well. After getting multiple quotes, we decided on Rey's. The recommendations on yelp, Reddit and Google all matched the experience we had with Jesus. He gave us a good amount of information on different systems and options for better air flow, never once trying to pressure or upsell us. The quote was also within our price range for a brand we wanted. Install was set up about a week later, and a whole crew of great guys came out. They were clean, polite, and pretty damn funny. I love seeing coworkers happy and having fun. It's important to me to see they enjoy their job and each others company. It was cold the day they came to install, so they made sure to come back on a 80 degree day to make sure the AC was functioning and cooling correctly. Not only is the new unit quiet, but our doors no longer slam closed when the unit comes on, and it no longer sounds like it's not getting adequate air flow. In all, we're very happy with our experience and installation, and glad we stuck with a locally owned company. We look forward to working with Jesus and his crew in the years to come. read more

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A co-worker recommended this company based on his experience. I called and had an appointment the next day. Erik came by to do an inspection and give me a quote last week. He inspected my attic, took pictures, and was very thorough and received the quote via email the next day. I appreciated the no frills up-sell. He gave me his recommendations and explained why. Offered the best rated unit Trane but lower SEER and FUE at a better cost when you compare cost savings to upgrade in unit meaning it would take ten years to pay for itself so was it worth it to upgrade? I felt that he was extremely knowledgeable and trustworthy. The price was fair and competitive. Now the downside is that they do not offer special financing that is not passed on down to the customer and he explained this to me which made sense. I did not have the money on hand so I had to find my own financing and could not find as good of a deal as a competitor offered for that. Only for that reason, I could not go with them. If I had the money in the bank, they would have been my first choice hands down. Even though I did not ultimately choose them, I highly recommend them! I see why they have 100% five stars. read more

Yelp gives these guys a good rating and so did Reddit so when my HVAC quit working I decided to give them a call. I had an absolutely terrible experience with Rey's air. Absolutely zero follow though. They came out, looked at my equipment, gave me some options in person to replace the coil that is bad, but said they would follow up with a quote in 24-48 hours. I called 2 days later, they said the unit is discontinued and they would need to quote something that would retrofit it. Fine, please send me a quote, i told them. 2 days later i called back and the tech said they would need to come out and take measurements before they can send me a quote. But the soonest they could be out is 2 days later. I was ready to just sign a contract to have the work done ( 5000 - 7000 was the verbal quote) but apparently they don't want the work. Ill find another local company who values their customers time and energy. read more

I called Jesus because of a previous review in Yelp that spoke to the same situation I was in: my AC had been diagnosed during regular service as needing either 2500 in refrigerant and capacitor; and/or a whole new unit very soon. I thought it was suspicious that the company would come say it needed replacement at exactly the date the unit was out of warranty (but only 10 years old). So I called Rey's for a second opinion. I didn't tell Adrian the tech what i had been told, so he went right to work and within 15 minutes had found that 1) yes, I needed a new capacitor and 2) no, no way did i need refrigerant or a new unit. He replaced the capacitor for a 1/4 of what my original company would have charged. Rey's rocks! they are honest, they don't try to upsell, and they want your business for life. And they now have it. Thank you Adrian! read more

Technician was pleasant and performed maintenance but told me we needed to replace the system (16-18k). We hired another company and they repaired our issues for 2k read more

Out of the 4 companies that I contacted and got quotes from-- Rey's was the best. First, they were prompt in scheduling. Second pricing was also the best. They also answered all of my questions and were honest about what needed to be done and not done. They did not try to sell me extra things. Also if anyone says "we have direct contact with SMUD and we're the only company that is "certified" and can get you that rebate-- don't fall for it. Every company can get you that rebate, just make sure you have your account number and your name on that account. Micheal was really good about answering my questions via email and phone, Jesus was the one who came and got us the quote-- very nice guy, Cesar scheduled the permit from the city and was also very helpful. Overall satisfied. I forgot the names of the ladies who answers the phones, they were also very friendly and helpful. Job was completed in a day. As promised. read more

Very professional and reasonably priced. Did not leave a mess and were thorough in their work.

Excellent service, trustworthy, and reasonable pricing. I am impressed because it is not easy to find great contractors who are reliable, knowledgeable, and fair. In our case, our AC went out because the homebuilder did subpar (and questionably legal) work but Rey's was a lifesaver. Our neighbors recommended them to us and we are very glad we chose them. We are also very glad to support a local business as well! We will remain customers and will gladly refer others. Specifically, our technician was Eric and we highly recommend him. Thank you, Rey's, for doing honest work, for communicating well, for your punctuality, and for great service. read more

Allen and Matt came over today to do an energy audit of my 100 year old house, they were amazing: super friendly, very knowledgeable, and took the time to educate me on how to maximize the energy efficiency of my home. During the audit they brought an issue to my attention, asked if I wanted it taken care of, proceeded with repairs, and showed me the issue first-hand. Can't say enough good things about these guys and their service, will definitely be a repeat customer. Thanks read more

Allen came out to do a maintenance check on my heating system. They scheduled with a 2 hour window, texted me a half hour before arrival, and called when he arrived. He was exceptionally professional, informative, friendly, and all around did a fabulous job! Keep him around. The service is very reasonably priced. He took time to explain the system and how it works and that there were no repairs needed. He did offer two services, a maintenance plan and an air scrubber system to purify and filter the air. He described both services, but was very soft sell with no pressure or hard pitch. I was extremely impressed with the service. read more

Got a new HVAC system from Rey's for $16k. Our condo is 1600 square feet. Install was an all day deal but it's understandable and it went fine. They put down plastic, drop cloths & wore booties per my request. They said they'd be done by 5 but we're done by 3. My family is now calm, cool & collected. Thanks you, Rey's! read more

Eric fixed our furnace blower motor. He explained the issue with pictures and potential causes, very professional l. we signed up for annual service, highly recommend Rey's read more

Technician did not offer the correct repair (which was a leaky valve) instead he initially offered sealant or unit replacement: both options would involve more expense than necessary. I realize this in the industry practice but I don't trust businesses that operate that way. They were also twice as expensive as competitive bids. Shop around and use GPT to question your estimates read more

Rey's was prompt getting a tech out to look at our heater that wasn't working. I thought Allen was very thorough in his diagnosis and presented us with information on what he saw. The parts were available the following day to get our heater fixed. read more

I had gotten quotes from many places regarding my AC unit issue. At the end I went with Rey's Air Solution. While their quote was a bit to the pricey side, but it was their patience and expertise that helped with my decision to go with them. Jesus (owner) gave me the info I needed from the initial call. Allen (technician) has a very calm manner and took his time explaining what's the issue and made suggestions for the long run. This company seems genuine and professional. read more

After a mediocre experience with a Vacaville HVAC company, Rey's became my go-to techs. I never feel like I'm being upsold and the prices are reasonable. They've done maybe 4 tuneups now and replaced a faulty blower in July. I've met maybe 4 of the techs and they're all nice guys who are happy to answer questions. I decided to go with one of their maintenance plans since I do two tuneups a year anyway and it's already saved me money. Great local company that takes care of their customers. They came highly recommended by my neighbors and now I'm waving the flag too. read more

Great service. Straightforward explanations, suggestions, and fixes. I didn't feel they were pushing unnecessary services.

Thanks to Adrian for an excellent job troubleshooting my heater system issue. Well done!

They contacted me quickly and had Eric come out. The issue was a fixed quickly and he showed me other maintenance issues. No pressure sales, no immediate decision was needed. It was a reasonable quote so when I contacted the company, they schedule Eric that morning. He came on time and completed the job without issues. He showed before and after pictures and I appreciated the amount of work he did and his professionalism. read more

Quick response and quick service. Eric explained what had gone wrong with our air pump and showed us the damaged part. After finishing the replacement and testing the system, he cleaned out the coils for us. Price seemed reasonable based on Google. I will definitely call them again. read more

Our home heating system malfunctioned during the coldest part of the year, and we reached out to several HVAC professionals for help. Rey's Air Solution was by far the fastest and most efficient in getting us scheduled. Our technician, Allen Suetos, arrived on time with excellent communication throughout. He inspected the system promptly, identified the issue quickly, and clearly explained our repair options with honesty, knowledge, and thoroughness--making everything easy to understand and allowed us to make an informed decision. Allen returned the next day and completed the full repair efficiently, restoring heat to our home. We are truly grateful for the outstanding service. Thank you, Rey's Air Solution, and thank you, Allen. read more

I wasn't sure what I needed, since my heater was making a Loud noise. We have been using Rey's Air for several years now and have been MORE THAN SATISFIED, so I called them again. Within the same day..the Technician (Eric) was here to check my issue. Thankfully it just needed some maintenance and TLC. I have needed a tech in the past, and have had most of Rey's Tech guys to my home, they are ALL very nice and very knowledgeable. Eric is a real "problem solver", but all the guys are great! xoxoxox read more

Unsure if I would use Rey's I got a diagnostic done and they will only replace the entire system and quotes $16k. Got a secind estimate and it was way less for entire system $12k. So they seem professional but also very high cost. read more

We upgraded a couple of years ago and they have been amazing. Pricing was fair but service is exceptional. Today we had another service check/inspection and maintenance. Allen S. Provided service today and was exceptional. We were given a 12p-2p arrival time and he arrived at 11:58am and knocked on the door exactly at 12p. He was thorough and clean. He took a ton of photos and reviewed all the photos with me to ensure I knew how things worked, what he did and why. Even had suggestions for efficiency and safety for the system without being pushy and trying to sell. Rey's overall has been great but service is where the shine. Thanks Allen and thanks Rey's Air. read more

The quick response and professional and knowledgeable technicians. They are the only heating and air company I will ever use.

Eric from Rey's Air Solution came out and performed maintenance and an inspection of my furnace, also checked my filters. Very happy with how the maintenance was documented via photos and notes, fair pricing, 0 pressure for other services and Eric was very friendly and professional. Bonus points for wearing shoe covers which is always appreciated. Happy to have found an HVAC company like Rey's read more