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    AC Hotel Phoenix Downtown

    3.7 (63 reviews)
    ModerateHotels

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    Mel E.

    After one week here, I would say it was a great stay! Some things they can make slight adjustments to are by having a blackout curtain because sunrise is at 5:30am and Lord have mercy it was annoying to try to block the sun as the curtains didn't do it well. They also need to mop the floor prior to each stay. Other than that, the stay was great and I would stay again. Customer service, safety and convenience are essential and that, I received. Prior to arrival, I had a package delivered and they kept it safe and even asked for ID prior to getting it. That was great (thanks Darren). Charles was PHENOMENAL as was Nala. Trust any food recommendations they provide. They don't miss. The city is walkable but it's hot so stay hydrated. Other staff who were great were, Bella, Andhika and Jaylin (housekeeper). Great experience overall and very quiet hotel.

    Stephanie M.

    AC Hotel... Had no idea this was a Marriott and love it! I booked through my event site, which is great because it automatically applied the event price. Room: I booked a single occupancy room, but ended up getting a room with double beds. When I tried to correct it, I found that it was almost impossible to do so. There were too many bookings which meant I would've been shuffled around, which would not have been comfy. Another interesting thing is when I inquired to the front desk about it, they seemed a little confused at the question and didn't really have answers, except that a one bed room would mean playing musical rooms and would cost me more. Moral of the story: read the fine print. It says Single Occupancy, but that could mean double beds. Because I was traveling alone, this was Truly a nice to have more than a must have, so I didn't make it a big deal, just thought it was strange. My room was clean. The restroom was stocked with nice towels and the mini fridge had 2 complementary bottles of water... a super plus when you are traveling. The shower was spa-like and it had 2 shower heads (1) rainfall from the ceiling and (2) a regular detachable shower head with a hose... Great for washing your hair. The water pressure and temperature were a dream. I absolutely loved the rainfall showerhead from the ceiling UNTIL I saw the green things that build up overtime on the jet openings. Gave me a yuck moment, so I went back to using the regular degular shower head. Annnnnd my deadbolt thing didn't work which made me kinda antsy. Good thing I travel with my own lock. Parking/ Transportation: there is no airport shuttle. Good to know that airport if less than 15 minutes away from the hotel. I didn't drive or park, but I did see a parking deck. Didn't quite catch the price. Others: There was free wifi in the lobby and the room and plenty of desks to work at in the lobby. Although the desk-like table in the room did not come with a chair. That was strange as well. Breakfast is not free, buuuuut you can drink all of the coffee and tea you want on the house. Service: Everyone was pretty hospitable. No issues here. Ambiance: Hotel vibes with cool music rocking. Was excited to hear some of my favs piped through the speakers. Notwithstanding the minor things mentioned, I would actually recommend this hotel, especially if you have an event or just want to explore downtown Phoenix!!! There are quite a bit of things in walking distance, so there was no need to Uber all over the place.

    Annie A.

    Great location, easy access to several food options and activities. The staff is super friendly. We had some issues with a few rooms and the front desk corrected it right away. The rooms were clean and housekeeping was on point. One of the nights our group stopped at the bar for a drink. The server at the bar seemed like she didn't want to be there. Then Katya showed up and changed up the whole dynamic. She chatted with us, gave us recommendations, engaged everyone at the bar and made it a fun evening! She introduced us to a few new drinks and food which was very much appreciated.

    Entry
    Dee W.

    In the heart of downtown Phx its rooms are perfect size has excellent accommodations really close to the airport. The staff was very accommodating they allowed an early checkin I just arrived from Hawaii so I was extremely Jet lagged. I would recommend this hotel if you're in Phx

    Large fitness center
    Kris L.

    I had a nice stay at the AC, fast service at the front desk, very quiet room with a great view of downtown and I loved the fitness center which also has fabulous views and is well equipped and maintained. Note that in the summer the fitness center is warm in the afternoon as it faces west, so prepare to sweat more than usual. Parking, like all downtown hotels is expensive at $35/day and you do have to walk outside briefly on a mostly shaded walkway. The room was modern and well equipped and the bed was comfortable, though a bit softer than I am used to.

    Double bed room on 2nd floor
    C J T.

    Stayed here for 4 nights of a conference. Liked that the location was close to everything downtown and local busses. Uber drivers didn't have issues getting there. The room was nice but the window view was not. Room service was fast, water got hot, and AC worked! I've slept in more confortable beds. No microwave but that was okay. Lobby was nice. Staff was cool.

    Room from entry
    Ernest K.

    Have stayed here multiple times for work and it is always clean and well maintained. If you're on a lower floor, ask for rooms facing the street as the rooms facing inward toward the shopping center are right on top of gigantic air conditioning units that are always running as it's Phoenix after all.

    Stormy M.

    This property is modern, clean and comfortable. The lobby was stylish with plenty of seating. They offered a small breakfast area with hot food. The location is close to the convention center, shopping, ASU, dining, etc. The bed / bath were clean and well stocked. They offered free bottled waters in the room. The bed was super comfy and despite what the other reviews said, there was plenty of hot water.

    View from the 7th floor, city view
    Rhiannon H.

    This hotel was just ok. I'll preface it by saying I did not utilize the gym, downstairs bar/restaurant area, or any other amenities. The bad: you have to pay $20+ for parking in a nearby garage. The elevators are scary - they make grinding/clunking noises and I saw the elevator flashing "communications failure" several times. So a little bit sketchy there. The room had zero hot water. It was lukewarm at best - and that's being generous. The AC also struggled to keep up, and this was the last week of November so it's not like it's 100+ degrees outside. Additionally, both my husband and I agreed we did not get a good nights sleep here - we were both very restless so comfort wise, this place was very meh. The bathroom has refillable body wash, shampoo, and conditioner bottles. I believe the body wash & the shampoo were filled with the same stuff - because they had the same exact smell and texture. The conditioner was definitely conditioner though. The good: hotel is very modern and clean. There are outside fire pits & places to hangout. The room had all hardwood floors & was aesthetically pleasing, very modern and nice features. There is a nice area to walk around outside with some food options. The city view room did have a nice view from the 7th floor. Overall: I would not stay here again. It looks nice enough on the outside, but it's not a 4 star hotel in my opinion. Too many issues.

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    Perfect location. Easy access to the metro, close to the airport, walking distance to coffee shops and restaurants.

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    4 years ago

    Great location and clean rooms. A group of us stayed and went to the Elton John concert. The venue was a short walk from the hotel.

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    5 years ago

    This was a nice Clean hotel and the staff is friendly. If they had bigger rooms I would stay here more.

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    Page 2 of 2

    Ask the Community - AC Hotel Phoenix Downtown

    You have to pay extra to park here?

    Yes, you pay for parking. The parking garage is next to the hotel. The parking garage also serves as public parking, too. It's $25 that you pay to the hotel, and you pay that each time you enter the garage. The hotel offers a parking option for $30… 

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    Review Highlights - AC Hotel Phoenix Downtown

    Stayed spontaneously overnight on a drive through Phoenix on our way to Flagstaff, and we loved the location.

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    Andaz Scottsdale Resort & Bungalows - Olives appetizer

    Andaz Scottsdale Resort & Bungalows

    (302 reviews)

    This stay was completely wonderful, my first wonderful Hyatt experience that met my expectations…read more Yes Daniel was also there at reception but Savannah is the one who checked me in and out and is quite friendly. I booked a bungalow in the retreat area to have access to the 2 other temperature regulated pools. It was beautiful the retreat area is very nice, it's further away from Weft & Warp and the Turquoise pool so it quiet and relaxing. Maydeline at the Spa was very helpful and very in touch with guest needs. One step ahead everytime. Colin really saved the day with making sure we had everything we needed. Brennan was also really helpful at breakfast and bringing us water all the way to the retreat pool. There was a minor hiccup with requesting ice while we were there but they did take care of it and apologized the next day for it not being done promptly, the acknowledgement was great and it really was such a minor thing. They have lots of activities everyday that are included and they also have experiences you can pay for.

    This hotel is a true luxury resort in Scottsdale. The entire theme is mid-century modern and all…read morethe rooms feature chairs and pieces by famous furniture designers like Charles Eames and Eero Saarinen. The hotel is inspired by the colorful and folk art influenced works of renowned mid-century modern architect and designer Alexander "Sandro" Girard. The hotel's bio says he was the main source of inspiration for the design of the Andaz Scottsdale. The property is beautiful to walk around, with all the landscaping, flowers and trees; some of them are marked with what kind of plant they are. There are century plants and aloe and various cacti. The fitness center is located at the spa. It has windows which open up onto the pool, which is a more private pool than the main pool. The staff is outstanding. Savannah, who ran the front desk on my most recent visit, is absolutely amazing and really helped with any questions or small issues with my stay. The restaurant is wonderful for the hotel breakfast. I recommend having cocktails there too. You can see a beautiful sunset from the bar. I love the open design of this hotel resort because it makes you feel like you're in the countryside and you can admire the beautiful views of Camelback as you walk around the grounds and hear birds chirping. It's so relaxing. Parking is easy and you can usually find a spot right outside your casita room as the parking circles the hotel. Toiletries in the room smell so good! Lavender with sea salt. It's really like staying in a spa! One of my favorite experiences at this hotel was taking a late afternoon outdoor class at the spa/gym on the large lawn where we did stretching/light resistance training with the the sunset behind Camelback Mountain as the backdrop. It was glorious. I definitely recommend trying one of the classes or "experiences" if you stay here. Some of them you have to pay extra for, but a few of them are included with your room rate. At first glance the hotel interiors and architecture seem extremely simple and minimal, but then you realize it's actually all a piece of mid-century modern inspired art. It's really fun to walk around and admire all the understated design details at this hotel.

    Hotel Valley Ho - OH Pool

    Hotel Valley Ho

    (988 reviews)

    $$$

    10/10 all around! The hotel is super clean and the grounds are gorgeous. The staff was incredibly…read morefriendly and attentive. We stayed in a king room with a pool view on the second floor with a private patio. Location is fantastic with great walkability. The vibe is the hotel is so fun with an updated retro decor which feels like you will run into one of the rat pack on property. Great having two pools- one very quiet and perfect for reading a book and swimming laps, and the other more lively with DJ's and great music on the weekends. We will definitely be back!

    My wife and I chose Hotel Valley Ho for a weekend getaway and booked a cabana so a few friends…read morecould join us at the pool for the day. Let's start with the good. The hotel is surprisingly affordable for Scottsdale, clean, well maintained, and has a ton of character. Unfortunately, there were also several things that left me wondering if time is beginning to pass this Scottsdale icon by. Our room was nice, but it stayed consistently around 76 degrees until the middle of the night. Why? Because there appeared to be a single vent pumping out just enough cold air to rival a household fan. I don't need my hotel room to double as a meat locker, but in Arizona, I would at least like the option. Also, being woken up by a leaf blower each morning as the wind whipped around the crevices of the door... yeah, not enjoyable. The pool was nice enough, but surprisingly small, crowded, and the water was hot. For a Scottsdale hotel with the reputation Valley Ho carries, the entire pool experience just felt a little dated and cheaper than I expected. We also paid $400+ for our cabana, only to discover the safe didn't work. At that price point, I expect every amenity included with the cabana to function properly. Now for the absolute bright spot of our pool experience: Alex! Alex was THE MAN. This dude strutted around that pool serving patrons with a smile and a full heart. My wife, our friends, and I were genuinely excited every time we saw him coming our way because his customer service was impeccable. He was personable, attentive, funny, and made us feel like he genuinely wanted us to have a great time. Give that man his flowers. Overall, I understand why Hotel Valley Ho is such a Scottsdale institution. There's history, character, and plenty to like about the property. But between the struggling A/C, questionable soundproofing, small and overcrowded pool, hot water, and malfunctioning cabana amenities, the experience didn't quite live up to the reputation. I don't regret staying here. My wife and I still enjoyed our weekend, and we made some great memories with our friends. I just think the Valley Ho experience sounds a little better on paper than it actually delivers in practice. Would I stay again? Possibly. Would I request Alex if I'm sitting poolside? In a heartbeat.

    Drury Inn & Suites Phoenix Happy Valley - King room with jacuzzi

    Drury Inn & Suites Phoenix Happy Valley

    (144 reviews)

    $$

    I had never stayed at a Drury before. Then this week our AC went out, and I went looking for an…read moreaffordable place for the family and dogs to stay nearby. I couldn't have been more pleased by our stay. It was affordable (and had a veteran's discount on top). The free dinner and hot breakfast were great perks. The beds were comfortable. The pillows weren't the typical hotel pillows that go flat as a sheet of paper the moment you lay on them, they actually provided support. The water pressure in the shower was great. There was a real door on the bathroom, not the barn doors that everyone is doing these days. The people at the front desk and in the eating area were all super friendly and personable. This is the first time I've ever written a review for a hotel. That's how pleasantly surprised I was. Please don't change, keep it up. I will be staying at Drury again in the future.

    The lobby is super pretty when you walk in. However that's where the beauty ends. There's a bar it…read morecloses at 2300 daily. There's breakfast from 0600-1000. Only two elevators, the rooms claim no smoking or vaping but you can tell someone did I had to call the front desk to tell them so I wasn't charged. The rooms claim is what you'd expect from a motel7 bed shower no views nothing great if you are wanting more bang for your buck this wouldn't be somewhere I'd stay. They are way way over charging for rooms during off peak season in the valley because of the TSMC expansion. There's a bunch of utility/work trucks parked in double spots and beer cans all over. Near the work trucks

    AC Hotel Phoenix Biltmore - Bar area

    AC Hotel Phoenix Biltmore

    (92 reviews)

    $$

    I stayed at this hotel for a work team off site and it did not disappoint. The rooms were clean,…read morethe lobby is so nicely decorated, the bar is a good vibe, the gym has plenty of weights and cardio machines like treadmills and ellipticals, the pool is clean and gets a lot of sunshine, and the location is convenient. The staff is genuinely kind and helpful. My next door neighbor kept blasting his TV at night and I requested they intervene. I bugged them three to five times a night and they never made me feel like I was actually bothering them. They were happy to help. They also have housekeeping stuff at the front, dried lavender packs, and shower steamers in case you want a little something extra. The only drawback for me was how much noise there was outside on Camelback Road. I know they can't do anything about that, but it kept me up. So it's something to consider.

    Such a fantastic stay! The location is perfect -- steps away from great restaurants and shops. The…read morehotel itself is spotless, with beautifully modern decor that feels both stylish and welcoming. The staff were so sweet and genuinely helpful, which made the experience even better. It felt cozy, comfortable, and thoughtfully designed. The only letdown was the breakfast. The selection was limited, overpriced, and unfortunately everything tasted stale. However, I would still give the hotel 5 stars and would highly recommend and return when I visit the downtown Phoenix area again.

    Omni Scottsdale Resort & Spa at Montelucia - Stunning Views

    Omni Scottsdale Resort & Spa at Montelucia

    (498 reviews)

    $$$

    Updating my review because despite the couple of l inconvenience that i encountered the staff was…read moremore than accommodating. Any issues I had were dealt with by the staff in a professional manner and efficiently. After being here in the heat perhaps they have guest park downstairs to avoid putting their cars in the sun and it's also gated down there. Either way knowing ahead of time you're paying for parking to park remote from your room will be less shocking when you see the size of the resort. The golf carts come very quickly. I also want to say that checking out was also easy. Anyway overall a good stay.

    We came for a relaxing birthday weekend. I can say we were pretty relaxed…read more Our room was upgraded with a balcony over looking the adults pool which was nice. The room was comfortable and cool. Sadly the bed needs to be replaced it's pretty worn out. Had excellent water pressure in the shower. Swimming pool was a very nice warm temperature and was extremely busy so we opted to swim in the evening when it was empty. Only down side is that there's barely any light and the deck around the pool is uneven in places. We had room service the first night. Young man that delivered was very nice. The chicken fingers and veg paste was good. The albondigas was terrible. Two meat balls With some chipotle sauce. We ate breakfast every morning and it was good. The hostess and some of the other people acted like this was their first time being busy so it was entertaining to watch them scurry around like they were lost. We ate one night at Prado and the food had no flavor. Loved the smell of the restaurant like mesquite wood burning. The waiter was very nice and friendly. I posted that review on here as well. The entire staff were very friendly and helpful when asked. Never understood what was included in the $45/night resort fee and the parking was $35/night for valet and 30 for self park. So be forewarned add the $80 a night to your room rate. Plus the distance to your room can be quite a trek. Anyways would we stay here again?? Not sure. For the money we might try one of the other resorts around the area. So can't say either way right now.

    AC Hotel Phoenix Downtown - hotels - Updated September 2026

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