We had a fantastic experience working with the AC Hotel for our wedding block! Caitlin Martin was absolutely wonderful -- incredibly responsive, easy to work with, and attentive to every detail. From coordinating room blocks to helping with last-minute requests, she made everything seamless and stress-free. Our guests loved the hotel -- the rooms were comfortable, the service was excellent, and the overall atmosphere was welcoming. While there are some older negative reviews about wedding accommodations, we did not experience any of those issues at all. Caitlin even saved a sign we had accidentally left behind so we could pick it up later, and the team went above and beyond by bringing chairs up to our room for hair and makeup. We also loved having our after-party at Level 7 & Bar. It was the perfect spot to continue celebrating with friends and family, and the staff there made the night smooth, fun, and memorable. Overall, the AC Hotel and Caitlin Martin exceeded our expectations and helped make our wedding weekend so enjoyable. We would highly recommend them to anyone looking for a responsive, accommodating, and guest-friendly hotel for a wedding or special event! read more

Stayed one night as we passed through town. The place was ok, but not great. The good - The staff was cordial, room was clean, reasonably nice furnishings, bed was comfortable, and water pressure was strong. The bad - The hotel checkin short term parking was unmarked and difficult to find...it was literally just the entrance driveway to a garage, complete with a ticket station requiring cars to park tandem in the lane, and back into traffic as the only way to get out.  There was no employee on the ground floor to help, address questions, or guide guests upon arrival, despite the presence of a bell desk inside to the ground floor door. The hotel has no dedicated parking so the staff directed us to park in the lot across the street, telling us to tell the parking attendant we were guests. But when we did that, the attendant informed us it didn't matter...fee is the same for everyone. Once in the room, we found the room looked out onto a trash filled alley. Later when I attempted to take a shower, I found there were only three towels despite four of us on the reservation. When I got into the water, I discovered the soap dispenser was empty.  So I had to get dressed and go to the front desk to get a replacement dispenser bottle. While I was waiting for the soap, another guest came to the desk with the same problem. Later we went to the hotel bar for a night cap. The bartender made the single worst cocktail I've ever had... was real awful. Not the best experience.  I doubt we'll stay here again. read more

The hotel is very clean and modern. The front desk was very kind and talked to us a little at check in. It was not busy there at all, but we were disappointed the top floor bar was not open during our stay. It was one of the reasons we picked the hotel, to possibly have a nice view and a drink or two. It seems like that would be one of the selling points to the hotel, so it should be accessible at least early evening. read more

I had absolutely no problems with my stay at the AC Hotel on my recent trip to Pittsburgh. The hotel is located just a quick 10 minute walk to the strip district, and both safe and clean. The lobby is on the highest floor, and then you need card access to reach any other floor where your room is which I liked as a solo female traveler. My room was huge, clean and had a giant bathroom which I thought was nice. They also have carafes of water on each floor by the ice machine so no need to buy overpriced water bottles here. While some reviews complain about the noise from the train, that is not something that I experienced during my stay. They offer breakfast for $15 pp but you are so close to some local spots on the strip that I'd recommend skipping that and trying something local! Overall, this is a perfect spot to stay for a work trip and just suggested to a coworker to book the same hotel because of the location and price. read more

I stayed for one night while I was visiting Pittsburgh on a work trip. I loved how centrally located this hotel was and the staff was very friendly and helpful. The bed was super comfortable and the blackout curtains were clutch. I especially loved the noise machine that helped drown out the noise of the trains nearby. Would definitely stay here again ! read more

There is no hotel parking. If there is anything going on at the convention center you'll have to park very far away and drag your luggage. Our view is nothing like the website, narrow street filled with garbage containers. Very disappointing. The room is nice and clean though. read more

My wife were given a room across the street from a train track so we got to enjoy the screeching sound of trains every night with the bonus of the room shaking (think 3D with Dolby surround sound). The room included a view of a filthy alley with the metal roof below the window sounded like a hundred kettle drums being played when it rained one night. Customer service didn't care so I don't care to go to a Marriott again and I highly recommend you don't either! read more

Friendly staff - modern and clean hotel - good location - Heinz Museum literally never door - will book again next time I'm in Pittsburgh

Super nice place to stay for a night while passing through the area! The rooms were incredibly comfortable, modern, and clean. Love the adjustable-volume white noise machine built into the nightstand area! My only major complaint is that the walls are a bit thin and we had some noisy neighbors, even after we arrived at nearly 11 pm. Not too terrible, but definitely noticeable. Good location in town. The lobby's location on the top floor is a bit strange, but no big deal there. Overall, not a bad hotel. read more

The smell! Yikes! Smells of ammonia and sewage in my room. They need to reduce the ammonia concentration, clean their buckets and consider a fragrance. The room is clean (appears so, smells sanitized). They have a white noise generator! What a great idea for a hotel. I hope to see this amenity more places. The noise kind of bugged me at first until I realized where it was coming from. The decoration is minimalistic which is fine with me. USB ports and sockets where I need them.TV with streaming enabled. Located right next to convention center. I'm not a fan of the valet requirement but they were pretty fast. There was no number to call for the valet like other locations. read more

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Very friendly staff and the bartender was one of the best I've ever had. The rooms are very clean, the beds are AWSOME and I want to bye the towels they had in the bathroom. Great location for downtown Pittsburgh and easy to walk almost anywhere. The views from the lobby (which is on the top floor are great. I will definitely stay here again when in town. read more

Good location and clean. The hotel is located between The Strip and the stadiums. The rooms have many outlets and USB ports. The adjustable white noise was a welcome addition. The lobby is on the top floor, a bit awkward. read more

AC Hotel Pittsburgh Downtown - White noise control - Hotels Near Me - Pittsburgh, Pennsylvania

Super clean, modern hotel. Was a nice place to stay and walk around downtown and the strip district. Bed was comfortable and bathrooms were clean. We chose this place because we earned a free night with credit card points. Only downside was how thin the walls were. We had saw our next door neighbor at the bar, and when we got back up to our rooms, they were falling over on the walls screaming and making a bunch of noise. Management couldn't do much to help because it was fully booked. Save your $25 for the breakfast (It looked like a Free Continental Breakfast at the Holiday Inn. ) and checkout one of the local diners for amazing food. Pamela's is highly recommended. The bar inside of the lobby was very basic as well, but the view was nice. The lobby also smelled overbearingly like black ice air fresheners if you're into that. read more

Had a very pleasant stay at the property recently. The property is really nice, ultra chic European style with modern decor. Check in could have been mote smoother, but the staff was super nice. Bed was really comfy and it was good to have a nice white noise machine in the room. Hotel has a bar and breakfast area on the 7th floor. Definitely a decent spot to stay in Pittsburg downtown. read more

A very nice, clean and modern hotel. The staff and valet were super nice and accommodating. They offer extended check out times, too. A few gripes, though. The walls are very thin. You can hear everything your neighbors are doing, including hanging from the invisible chandelier and having a mosh pit in their room at 3:00 am. Even with earplugs! Also make sure to specify that you'd like a room away from the trains. Trust me on that one. The breakfast buffet didn't seem worth it to me for $16 a person. It looked a bit picked over for that price point. (But there's a nice coffeehouse right next door, so it made it all better.) Overall, I would recommend this hotel. The rooms are clean, comfortable and have modern amenities. Kudos on using Korres for the toiletries, too. read more

We really enjoyed this hotel and will stay here again. It's conveniently located and we felt very safe walking around the neighborhood / to various nearby locations. The building was clean and modern, and the top floor bar / large 'lounge' area was such a nice touch; I enjoyed sitting there enjoying the view and would love to come back when the outdoor portion is open. The staff were friendly and helpful. I didn't notice the train issues noted by others, but I did see a white noise machine to mitigate that if needed. Overall, I was pleased with the room, my one complaint is that when we arrived, the bathroom had clearly not been cleaned (there was thick hair all over the floor) which was off putting. However, I'm hoping that that was just a fluke and won't happen again on my next visit. read more

I enjoyed staying at this hotel. The rooms were very modern and clean. The beds were very comfy. I especially loved the white noise machine in the room. Went to the fitness center a couple mornings and the amount of equipment to me was impressive. Everything was in good order and plenty of room to get a great workout in and spread out. I will stay here again when I am in Pittsburgh for work. read more

Modern European flair in its design. The hotel is situated close to the convention center, yet also close to a highly utilized freight railroad track. The train screeching can certainly be heard in the hotel, but the hotel tries to have good sound insulation and also provides very useful white noise machines in the rooms that help mask the train sounds. If you are one who is very sensitive to even the slightest overnight noise, you might be impacted. We were not, and as such were able to enjoy the hotel's affordable prices, convenient location, affordable parking lot directly across the street, helpful and pleasant staff, and overall quietness of the property. We were in town to catch a couple of Pirates games at PNC Park and were able to easily make the 20 minute walk each way to and from the stadium. read more

This hotel seems like it spent all of its money on form and had nothing left for function. The hotel is very visually appealing and nice, but then my room had a view of another building an alleyway, it was hard to get enough light to certain parts of the room, and several other little annoyances in how furniture works, etc just add up to make for a fine stay, but nothing spectacular. The lobby on the top floor is both interesting, cool and weird. Again, very design-forward but not very functional going up and down the elevator a million times (ie "I have to go to the lobby before I leave today...ride up...handle business...ride back down" ... or ... "I have to check in...ride up...do things...ride back down..." Just adds an extra step everywhere). When I checked in I had 2 reservations that needed to be combined into 1. Apparently this was very complicated for them and took about 15 min to resolve (at Hilton properties they just do it before I even get there). I also had an issue with the bill at the end where the room rate seemed off, but I never got a great explanation as to why and just didn't want to waste anymore time on it. In one instance I went to the restaurant for a snack and couldn't find anyone at the bar or the check in counter (to just buy a snack from the market), so got over it. Going back another time, I ordered an item that it turned out they didn't have, which was a different fiasco. Beyond that, there are annoyances with the Marriott system overall. My preference is set for "high floor, away from elevator"...so naturally getting a room on a low floor directly in front of the elevator is the best/only way to go. On the Hilton app you can pick your room a day ahead and get a digital key to go straight to your room...Marriott offers a crummy version of this where you don't get to pick your room and still have to make all the stops at the front desk, etc. I did like that the shower had a full door on it that closed (not always a thing these days) and the noise machine was a nice touch (especially since it was noisy in the room next to the elevator, in general). The location is good in terms of proximity to downtown, but not great in terms of there isn't really anything immediately around the hotel. In addition, it's very close to a busy train line, so you get that noise fairly often. read more

Absolute dump. While the staff who I interacted with were nice, they did not go much beyond that. Paid for a corner king room and after checkin - it was quite obvious the room was not cleaned; as evidenced by a filthy shower with hair and black footprints on the floor, wrinkled sheets with hairs, dirt spots and what I assumed was sand/dirt from the floor - carpets had obvious debris. The bed was clearly made between guests but sheets were not changed. I switched roomed and was placed in an accessible room - prolly because I complained - in which the bed at least had clean sheets. I believe in posting honest reviews and this hotel did not meet anyone's expectations. The snacks I purchased in the small snack shop were also stale. The only redeeming factor was the personality and service by the bartender - she was both pleasant and happy to assist. read more

This was my first experience with an AC Hotel and I was pleased. The staff was very friendly when I checked in and out. The room was very clean and nice. I especially loved the shower! The bed was a little hard for my preference, but may be perfect for others. We were attending an event at the Convention Center so this hotel is perfectly located. Literally a 2-3 minute walk. The coffee shop that's located on the first floor was wonderful too. read more

I traveled a ton for business until I retired last year. I generally try to use a Marriott brand (Bonvoy) when I travel as I'm lifetime platinum. We were in Pittsburgh for one night to go to a ball game. I like the AC brand. It's a modern, trendy feel. While I would stay at this property again, there are issues. First we were greeting by the valet. We asked about other parking options other than the $29 per night valet charge. He was unfamiliar with any self-park options even though there is a lot across the street. I asked if it was an overnight lot. . . He didn't know. Bottom line is you can park across the street in a surface lot for $11 overnight. No in and out privileges but we didn't need that. When you arrive at the building, you have to figure out that's the lobby is on the 7th floor. While that button is marked "L", I was looking at the lower numbers looking for a clue. A little signage would minimize confusion. I didn't really mind the lobby up there but it's a little less convenient if you want to stop by on the way out. I picked this property due to the Marriott brand and proximity to PNC Park. When we arrived, I inquired about the best walking route and was immediately discouraged from walking and encouraged to take an Uber. The man at the front desk indicated that there were some major roads that did not have pedestrian crossings. I even asked about other routes across other bridges and was told the same. NOTHING could be further from the truth. It is COMPLETELY walkable to the ballpark. (As demonstrated by us and thousands of other people that night.) And then there are the train tracks! The hotel gave us an "upgraded" room which happened to be in the corner closest to the tracks. For me, it wasn't an issue as I'm hard of hearing and I sleep soundly. For a normal person, another story. My husband said it wasn't too bad but he did hear them. I would give the room itself a 4 (except for those tracks). Good size, two chairs for sitting, and a comfortable bed. All in all, I would use this property again but the Marriott Courtyard (sold out for our stay) a couple of blocks away is likely a better choice. read more

Was in town for a wedding a few weeks ago. Booked AC Hotel Pittsburgh. Location is somewhat easy to get around- Ubers came quite quickly. If it was not so cold, it looks like it would be easy to walk around. It's really a beautiful and modern hotel. Weird location of lobby, which is on a higher level but it doesn't really bother me. Our flight got in so much later than expected and we checked in close to 2am. The staff helped us immediately and they were very friendly. Problem is that it is located near the train tracks, which you can hear from some parts of the hotel but my room was fine. We were really not in town for that long otherwise we would have liked to grab drinks on the terrace- the view was pretty. Overall, we enjoyed staying here for two nights and would love to come back to Pittsburgh again- not opposed to being a guest here next time either. read more

This is probably a 3.5 Star but not an option. This place just opened so definitely has the potential to be a 4 or 5*. The good: the hotel is trendy, modern, and brand new. The rooms are nice and modern, huge flat screen TVs with internet capabilities, big rooms with wooden floors, a couch and nice bathrooms/showers. The bed is comfy as well and my room was very clean. There's plenty of charging stations in the room. I liked the shower products, I've never seen that brand offered before. The front desk staff was very friendly and welcoming. The bar upstairs is a great place for a cocktail. I was eavesdropping and heard the breakfast is delicious, unfortunately I did not try it. There is also a cute outdoor balcony for a meal. The bad: I arrived and the lobby is on the 7th floor, one of the elevators was broken so obviously took longer than expected but not awful given it's only a 7 floor hotel. The hotel is next to a bridge and greyhound station and it's just sketchy to walk over here. I made my coworkers walk me back and would recommend an Uber in this area and not walking alone at night. The hotel room I was in faced an alley which was no big deal until the trash was collected at around 4am. The train is also very loud over here so if you're a light sleeper probably not the best place for you. Maybe other rooms are better. I had a meal at the bar, menu is limited and more like small bites which I'm ok with. I got the antipasto salad and it was just ok nothing special, I ordered it with a grilled chicken add-on and it was probably the blandest chicken I've ever had. It also didn't come out until after I finished the salad lol. I will give this place the benefit of the doubt as I've stayed at an AC in Venice and the experience was flawless. It's also under the Marriott umbrella so it should do fine. I will come back when they are less fresh and see how it goes. read more

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I realize that this hotel is near the train tracks but I didn't find it nearly as bad as I expected when I read these reviews just before I arrived. So, trains aside. Hotel was extremely clean. Lobby is on floor 7 which is different but I'm also indifferent about it. It's pretty cool and they have a nice bar which had a nicer view because of it. Staff was friendly and helpful, everything was clean and new. Lots of power ports, light settings, and even a built in night light in the hall which is always good when I wake up in the night and forget what city I am in and also where the bathroom is. Trains? Yes, there were two. One before I went to bed and one in the morning. But trains are like cars. They are part of life, part of transportation, and part of industry. Even though they may be loud they didn't bother me at all. The hotel said they have been working on soundproofing and they are also in the process of putting sound machines in every room. I always use a sound machine on my phone anyways and would recommend it. I slept great! read more

This hotel is located right next to the convention center. Actually walking distance. Typical AC hotel which is good. Service and amenities and room decor were standard AC. Bar served small bites in the evening which was convenient but certainly may not fill you up. Would stay here again if in the area. read more

Our check in was nice and smooth, thanks to Percy, who was working the front desk. He insured our stay accommodating and beyond pleasant. Awesome, super clean rooms at a good price. Will definitely return. Thanks!! read more

We had a block of rooms reserved for our sons wedding this past weekend. In addition to our rooms not being cleaned during our stay, we were required to pay and additional $450 for Bartender services for our "after wedding party" It was a cash bar,so bartender was tipped accordingly, however, the bartender was incredibly rude being inconvenienced with orders. We had given advance notice that there would be about 40-45 people attending when it really ended up being about 30, so there was no need for his rudeness if he felt he was not staffed accordingly. The breakfast was certainly not worth the price of $14.95. Guests should also be made aware of the $2000in advance charge for incidentals, which we now have to wait for a refund on that. I would not recommend that hotel. read more

Went to turn back the bed and saw what appeared to be spots on the bed. Pull back sheet to reveal mattress pad and it was stained with red body fluids and long hair from a brunette. It was 12:30 at night, so I call the front desk, someone brings up sheets for me to change the bed. They end up moving us per my request and wanted to comp breakfast and a beverage from the bar. We decided not to stay the second night as intended and did not partake in the breakfast or beverage from the bar... not a good look Marriott, or any hotel that would allow housekeeping to cut corners. Unsanitary and gross... check your bedding if it matters before crawling into bed... we are thinking about getting our own RV, this has really gotten out of hand... usually Marriott pings me for a review, wonder why they didn't this time... read more

Probably one of the worst hotels for the money and it only just opened. This place opened a week ago... so why is my shower dirty with what looks orange and or red spots all over the shower floor . I called guest services for my own paper towels and bathroom cleaner . I've read similar reviews on trip advisor where it's filthy or not cleaned from previous guests . It's noisy. You can hear water running in next room over , and the horrible train tracks outside. The AC sounds like an idle truck. On the plus side the rooms are nice and modern. read more

I was very happy with my stay at AC Hotels in Downtown Pittsburgh. I was quickly great with a smile when I arrived to the lobby and was given great detail about the restaurant/Bar and service. I was quickly checked In to my room. I got the King with City View. My stay was pleasant and the beds where great! I was in walking distance of Market Square, Culture District, and PNC Park! When I'm back in Pittsburgh I will stay again. read more

ABOVE AND BEYOND. Staff was very accommodating and went so beyond what we expected to make a special occasion extra special! The room/bathroom were very clean, and we loved all the neat extra toiletries (the shoe sponge especially)! We were too late for dinner but bartender let us get a drink after last call because we had a birthday to celebrate, which was again, excellent service. I would recommend this hotel to anybody, especially those going to the Convention Center! My only complaint was that housekeeping woke us up pretty early, even though check-out was not until 12. read more

An amazing hotel with true Midwestern hospitality. Thank you Burke and team for an exceptional stay!

Love this hotel. The only reason why I didn't give 5 stars was because I would like the option to post my breakfast order the night before and have delivered. That would be a huge plus. Otherwise the rooms are spacious and clean and beds & pillows are just right. Highly recommend. read more

Great stay! Unlike most hotels, the lobby is on the top floor. Fortunately, there was valet staff at the entrance to direct me. It took me by surprise initially but once up there, I understood...great view!!! Love the bar and seating area! The room was clean and modern. I really liked that the couch was leather rather than fabric....no hidden stains. Bed and pillows were perfect! read more

I love the AC brand. The train screeching all night long is a total disaster. Great hotel. Horrific location. read more

Valet guy is rude! Gave him $5 tip, got the car from the garage, parked just right at the front and walked off! Didn't bother to help me with my luggage. What a waste of tip! read more

I have stayed at the AC hotel for the last four days and their hospitality has been up and beyond what I have experienced at a normal hotel. They have gone the extra steps to make sure I felt at home away from home. Mel at the bar and Jessie at the front desk are keepers and really brighten up the "hotel atmosphere". They should both get raises as they really brightened my hotel experience. If I ever come back to Pittsburgh, the AC hotel is where I will look at first and Mel is a big reason for that. You guys are doing a great job. She gave great recommendations of things to do and places to eat. We were never disappointed. Hope to be back soon! read more

So let me start by saying I'm a business traveler. I stay in hotels all over the world. This hotel has a lot going for it and a lot against it. First, it's right next to a train. Worse, it's next to a train bend so every hour you will be woken up by the wonderful sound of train brakes screeching on the tracks. At check in my room was literally overlooking the tracks. They are so close you feel like you can reach out the window and touch them. The hotel graciously moved me to another room on the other side of the hotel as far as you could get from the tracks but that was zero help. It still sounded like you were right next to the train. Since the hotel was nice enough to move me to the other side of the hotel how great was it that I was right next to the 24 hour gym. It wasn't nice at all! All night long you get to hear people throwing dumbbells on the floor and bouncing balls. Are you serious! Who would ever design a hotel with a weight room directly next door to a guest room and on the 6th floor!! There is no way every room next to me and below me didn't hear the same noise. Who would ever think that would be a good idea?? Initially I thought maybe it was for the view but the view from the hotel is either the garbage cans and dumpsters in an alley on one side or a parking lot on the other side. I don't understand how anyone would have looked at this property and thought it would be a great place for a hotel. No view, next to the train, zero parking unless you want to pay $29.00 per night. Now let's talk about the room. Beautiful but not functional. There is a huge bench that's not suitable for anything in the room except maybe stacking your suitcases. There are only two small drawers in the whole room. There are plenty of open shelves. I guess if you are accustomed to leaving your stuff out laying all over the place the shelves are all you need. The bathroom has a frosted glass door which provides very little privacy so if you are staying with someone else in the room they better be your besties since nothing will be private after this stay. Let's talk about check in. You get to the hotel and walk around the building trying to understand the lobby. There is an exterior elevator but nothing instructing you that you need to use that elevator to go up to the 7th floor lobby. There is a valet desk that I saw but no one was there to direct me. How about a little signage??? Now let's talk about breakfast. I was there for two mornings. There was no half and half or cream of any kind offered for the coffee. Your only choices are milk and soy milk. There is a very nice machine that makes lattes and caps but you have to get the $17.00 breakfast which again, No sign that there will be a charge for breakfast. It looks like every other breakfast buffet at any Marriott except the options are considered European which I guess means expensive and very little. Not even coffee offered before breakfast. Oh, back to the room, there is a coffee maker in the room but it's up on a shelf in the back so you have to move it somewhere (maybe on the long bench) to use it. You get the feeling at this hotel that someone has taken everything the hotel industry has learned about how to make guest happy at a hotel and decided to do the exact opposite. I did give this hotel two stars since the people there are all amazingly nice and the hotel is sparklingly clean. Too bad it's just so horrible. Never again. Horrific! read more

Hotel was clean, staff was great and breakfast was good. Lobby is on the top floor which was a little confusing but totally made sense being that they have a great lounge and bar area with a beautiful view of the bridge and water. I will make sure to stay at this hotel the next time I come to Pittsburgh for work. Food options were limited and found out the second night they have a second menu with few select options which I would have preferred. read more