Mercury Air & Heating was recommended and was told they charge a high price. I viewed some…read more'photo's' posted and looked like they go beyond what other companies don't do. Well I was WRONG. The Tech that came out did do some work for me did a good job. Very polite and not pushy. Were the Pic's he should me my AC-Unit??? Now I am not sure. I asked if they could use my parts another company removed which were my UV-Lites. I was told possible but would get back to me with a price. Maybe like $300-$400 / not cheap. I never hear back from the Tech. They do charge $75 just to come out and $120 an Hour for any work. Was told these are competitive prices. If they could not use my old connections, then call and give me a Price of what you would install. Instead they just ignored me and I'm letting others know how you might be treated by Mercury Air.

What a difference... AC stopped working at my newly purchased condo. Called the number of the…read morecompany on the sticker noting who had serviced it last. They came out to diagnose but couldn't contact me to schedule a fix. Wouldn't return phone calls. Contacted Mercury - left a text message at 11PM, received a call back at 8:45AM the next morning. Adam could not have been more professional or more on top of his game. He ensured that the tech had the part, and scheduled him for THE SAME DAY. Hany arrived on time, with a text ahead of time. He worked on the issue and fixed it to my satisfaction. The other company - couldn't get a part in 5 days that Mercury/Adam was able to secure in 2 hours. Pricing was up-front and fair. Enjoying the AC in my condo just 7 hours after touching base with Mercury! Use this company - you won't be sorry.

David Martinez came to check on the aircon unit because it wasn't cooling down to the preset temp…read more He had identified a number of possible issues - clogging of drain line, leaking and insufficient refrigerant. The estimates of all these will amount to a big sum. After some explanations on the issues, I've decided to spread out the fixings so as to spread out the spending. David was on time, patient and willing to explain the procedures. I'd highly recommend him and the company. Rae from the office was very helpful in handling all the scheduling. Thank you.

I was sold a brand-new 2-stage HVAC system two years ago. It took the company NINE MONTHS to get…read morePinellas County to inspect their work. Even then, it took three separate inspections before the system passed because Hot2Cold failed to fill out the paperwork correctly and failed to do the job correctly. Now, it's two years later, and the system is not working. I called for a service call but was told that it would be over $250 because it was a weekend. I was sold a 10-year warranty for parts and labor, but now they tell me I must wait until Monday or pay a $250 fee because it's the weekend. I contacted the sales representative who sold us the system (James Thornsberry), but he had moved to Birmingham, AL. I am still waiting for a representative to contact me about getting the HVAC system serviced. The forecast is in the upper 90s today, and it's too hot in the house. We recently moved my mother-in-law into the house with us to care for her, and this heat could present medical issues with her. I am embarrassed that I was conned by Hot2Cold. Do yourselves a favor and DO NOT DO BUSINESS WITH THEM!

The estimator came and knew exactly what I needed to replace my dying HVAC system…read more They sent a clear quote, with multiple options for price and complexity, and allowed me to choose with no pressure. Tech came and worked all day, quietly and neatly. Cold air started to blow as soon as the turned the system back on. Highly recommend.

Just WOW! After explaining the issue I was having with their very nice office manager, the techs…read morewere able to come out the same day. After arriving, they went right to work and found it was not the unit, but a duct in my attic not connected. (I'm a renter and had explained I only needed a diagnosis.) They were in and out, diagnosed the issue, and waived any fee. Who does that? Phillips Air Conditioning. Thanks Luke and crew for your kindness to this senior!

HORRIBLE COMPANY!!! They don't answer their phones. Bought two cleanings for $144. After waiting 4…read morehrs for my app. No call no show. I was told off by the receptionist how rude I am every time I call. I demanded a refund. I was told absolutely NOT. Sent tech out the next day. Did nothing. Left screws out of my handler in a pile on top. Left drainage pipe off. Water all over my garage floor. Did not check my filters. Did not vacuum out leaves and dirt inside the condenser outside. The owner come to find out is the receptionist's brother. I was told she has done this several times w clients. The owner said he would refund me. Zero efforts taken. Now I filed a dispute w my credit card.

Don't use this company, had appt and Rob the technician didn't show up nor have courtesy to text…read more/call that he was delayed or anything just didn't bother to show up. Scheduled with Todd the owner, same, no text or calls. So owner doesn't even care, their doors will be closed soon with this kind of service. You're better off calling your neighbors 5 yr old grandson you'll get better service.

I called to use their services, and the person who answered was UNBELIEVABLE unprofessional. Then…read morethey started cursing me out. My kids got to listen to his horrible language because I had him on speaker phone. All I wanted was to get my AC fixed. DO NOT put money into someone's pocket like this, he has zero respect for you.

What can I say? This company is incredible!!! Jeff came out the day before and tried to service our…read moreold air conditioner on it's last legs and milked it for one night to allow us to be able to get a new system in the next day. Martin and Bogdan were precise, efficient, and extremely professional. I can't recommend this company enough. What could have turned into a disaster with us having to stay at a hotel ended up being saved at the last minute with a brand new system sitting on a hurricane slab. The air started immediately dropping the minute the new system turned on. And they also didn't sell me on what I didn't need they were extremely informative so that I got exactly what I needed. They were dog friendly super respectful and they Treated my house like they're own:)

Excellent customer service and reasonable pricing…read more Very responsive and met all deadlines.

We had a new air conditioning zone system installed by Fontana Brothers, and the experience was…read moreexcellent from start to finish. They took the time to understand our needs, and their proposal was fair, clear, and easy to understand--especially compared to other quotes we received. The installers were professional, knowledgeable, and made us feel completely comfortable in our home. They've also been readily available to answer any follow-up questions, which I really appreciate. We've used Fontana Brothers in the past, and they continue to impress us. They're honest, dependable, and truly our go-to AC company. I highly recommend them!

Great HVAC repair work. . Next day service. Professional, friendly and competent technician. We…read morewill call them next time.

They've done maintenance and repairs for me a few times since I bought my house and the costs have…read morealways been reasonable. I have no complaints whatsoever!

My AC was not working and we called Paradise Air. I am so glad we did because we had the nicest,…read morefriendly tech come out. His name is Noah. He fixed up our split unit and we are so "chill" now. Noah is a great vibe and in this heat to show up kind and smiling is alot! Thank you Noah!

Scheduled us for 12-4 window, we called at around 1:30 to check on estimated arrival. They told us…read morethat they would arrive more by 4pm. We've been waiting for them all afternoon and it wasn't until 435pm that they call just to say "tech is running behind, we don't know how long it's going to take". We cancelled and we're not recommending them anymore. If you know you won't be able to make the appointment window, be respectful of customer's time and call beforehand.