Fri., Apr. 30, 2021 my 19 yr. old AC seemed to be working, but not blowing cold air. Given the age of my unit, I presumed it had run out of refrigerant. Hours later, an hvac tech told me my compressor was dead, my furnace was outdated, and I needed a whole new hvac system. Wanted a second opinion. Discovered a nearby company called Expo Heating & Cooling and gave them a call. They sent a tech that same day. Rather than presume the worst, the Expo tech tried a new capacitor and cooled the compressor with a hose. He checked components in the attic. Because the Expo tech took extra steps to be sure I needed a new unit before relaying that bad news, I believed him. Both verbally and visually on his notebook, the Expo tech then explained what options the company could offer. The information was well organized into option/price packages for different brands. I had not heard of Bryant brand before, but was attracted to the options for it. While the tech agreed my furnace was old, he said replacing it could wait, as the immediate issue was the AC. He added that replacing the whole system would cost less than doing so separately. Knowing my hvac search meant gathering several bids to compare apples to apples, I thanked the very nice tech for his offer. Soon afterwards, I received by email a written estimate of the options we discussed. Online, I compared brands and learned of different types of hvac. At my request and despite being very busy, the tech returned Sat., May 1, to patiently answer many questions I'd come up with. Later, after more research, I had even more questions. Despite Expo being closed on Sunday, questions I emailed that day were promptly answered by Expo's owner. With temperatures already rising to upper 80's, I set a Tues., May 4 deadline to choose among 7 estimates received. Some bids were lower than Expo's, but for brands I did not want. For brands I wanted, Expo's bids were best, plus they offered the most financing options. They never tried to upsell to deluxe models - never even mentioned them. I asked about them after discovering them during research, and received an amended written estimate reflecting those options. After thinking through all my choices, I chose Expo and also the mid-range, mid-priced complete hvac system option they originally thought best for me. (It was.) On the day I'd set for making a choice, I let Expo know I accepted their offer. They scheduled installation for the very next day. Wed., May 5, Expo's installers arrived just before 8 AM. The entire furnace/AC removal and new installation process was completed at 3:30 PM. That entire time, four workers stayed focused on the job, stayed off their phones, and stayed on premises for brief breaks. They had rolled floor protection over areas they would tread. Both indoor and outdoor premises were left same as when they arrived. They carried massive, very heavy furnace equipment both down and up stairs, yet left not a single scratch anywhere. As the installation neared completion, Expo's agent, the original tech I met, arrived. He did not let the crew leave until he personally inspected their work and tested functionality. Then he remained to demonstrate how the new thermostat worked, even programmed it as I wanted. The hvac brand I chose was Bryant, and its longest warranty requires product registration within 90 days. Before the tech even left, I received by email registration confirmation from the manufacturer - Expo already had taken care of that for me. The next day, the company owner himself called to ask how the new hvac system was working and how my experience with Expo went. I do not write reviews, but made this one exception not only because Expo earned it, but also as a way to help others. Many contractors seek the most profit for the least effort, so it's hard to trust anyone or believe ethical business practices still exist. Expo proved to be exceptional in every aspect. As a senior citizen, I was pleasantly surprised by the polite, respectful and patient manner in which Expo's agent, a young man, treated me. Instead of listening to recordings when I called, a real person answered. All emails and texts were promptly responded to. I never felt put on hold, ignored or dismissed. Product and installation quality matter most, but Expo's outstanding customer service on top of that is what makes it an exceptional hvac company. Anyone taking bids for their hvac needs owes it to themselves to include one from Expo for the honesty, fairness and customer care Expo offers. read more

Because I am an elderly woman and near retirement, I wanted to shop around and get different quotes to avoid being taken advantage of. John Moore and Kingwood Cooling and Heating would not give me any prices over the phone. When I called Expo, the owner, Jubran Twal returned my call immediately and gave me quotes on certain units so I could compare prices. There was no pressure. He explained everything to me and answered all my questions. The other companies didn't return my call right away, and when they did two weeks later, they wanted to set up a date for someone to come out and give me an estimate. By that time, I had already committed to hiring Expo Heating & Cooling. Jubran came out on a Friday and told me what I needed, and the cost. The following Friday two technicians were at my home early in the morning and spent the entire day in the heat, replacing everything. The technician, Fredy Reyes, was excellent. He got right to the job at hand. He didn't waste any time removing and installing. And he never took a break! Then, Jubran came and helped install the condenser. Once the job was done, Fredy explained everything to me and showed me how to replace the filter in the attic because an air purification system was also installed. I learned a lot about ACs today and very confident in my ability to maintain the system between yearly tuneups. I will forever use Expo for all my cooling and heating needs. Their prices are reasonable and their work is excellent. When the work is finished you can rest assured, you got the best company in town to do the work. I highly recommend Expo Heating & Cooling and so thankful and blessed to be able to finally have cool and clean air. No more sneezing, coughing and doctor visits during allergy season. Thank you Jubran, Fredy and the other technicians that did an excellent job!! read more

I could not have been happier with Jubran and his team. First off the initial response time was wonderful. Next, the evaluation and quote was free and thorough. He gave me several different clear scenarios at different price points to fix my issue and was available to discuss with my husband and I while we weighed our options. Also when his team came out they were kind, clean, and efficient. I appreciated that Jubran came to check the crew and their progress throughout the day. When finished, the explanation of how to work my new components was clear and concise. I will thrilled to be able to pay with credit card to get my hotel points. Lastly, I had a question one week after and Jubran emailed me back a helpful answer very quickly. I am so impressed and thankful. read more

so the ac in the back room had been making this weird rattle for months and i finally got around to calling someone about it back in like february. tech rolled up mid week, had a couple work vans parked out in their yard from what i saw when i looked them up first. price came in lower than the quote i got from another place, think it was around 280 for the fix plus a quick once over on the rest of teh system. didnt really think much of it at the time but the unit has been quiet ever since. paid, signed something, done. they were in and out, didnt leave a mess by the outdoor unit either. nothing fancy about how they handled it just got it sorted. would use expo again next time something acts up. wrote this way later than i meant to. read more

I tried calling many companies, however I was not able to get anybody to respond to me as quickly as expo heating and cooling good. Jubran and his team responded quickly, due to this very fairly and give us a great price. Also they were very professional and polite and walked us through the whole process, making sure that we don't have any additional cost that we did not have to pay period at the end within a day or two we were able to fix a cooling system, and we were given a fantastic price. If you're looking for heating and cooling look no further than expo heating and cooling. Call Jubran and his team, and they will take amazing care of you. read more

Best prices and services in town, I highly recommend this company. I went with them after getting other estimates from different local A/C companies but no one else was even close to what they offered us. Jubran the owner was there to check on all the work and called me a couple of times after everything was done just to make sure I'm 100% happy with everything. If you want to save money and time by dealing with the best then just call them and see what true honesty and customer service looks like. read more

Outstanding! My daughter's AC in Spring Branch was going slowly out and she had a brand new baby. Expo had a crew over in one hour. It turned out to be a power surge that messed up the Nest thermostat, however they were up in attic and checked the outside setup and would not leave until they were certain everything was operating properly. Big sigh of relief. Isaac and Nathan knew their stuff. And owner Jubron was on the spot to make sure we were satisfied. Use these guys! They were great! Steve G. read more

We recently had Expo Heating and Cooling handle a full system changeout for us after getting quotes from multiple companies. I'm so glad we chose Expo! They were not only professional and friendly but also provided honest and very competitively priced services. What impressed me the most was their transparency and lack of pushiness. No upselling or unnecessary add-ons, just a job well done. If you're looking for a reliable and trustworthy HVAC company, I highly recommend Expo Heating and Cooling! read more

My 21 year old ac system failed and I emailed Expo at 9:45pm on a Sunday night. Within 15 minutes I got a call, and they sent someone to check it out the next day. Not to my surprise, the entire 4 ton system needed to be replaced. Price quoted was reasonable, and work began two days later. Technicians communicated well, did a great job and finished in 5 hours. I can highly recommend this company. read more

I can't speak highly enough about the work that was done by Expo Heating & Cooling. Any time I had a question or concern I always met with a quick and helpful response. The communication was top notch and the care and concern made me feel as though my home was their top priority. Do not hesitate to call them with any of your heating or cooling needs. read more

Great company and nice guys. Fixed what some other clown messed up. There is alot to be said for a company that im more interested in taking care of a customer than nickel and diming the hell out of you. I had hung my furnace on strut in my attic and they removed that for code and safety and didnt charge additional. They were great, will use again. read more

EXPO Heating and Cooling, thank you so much for your prompt response and professionalism with the installation of our new AC and Heating unit. You gave us the best estimate, and all work was accomplished with consideration to our family and in a timely manner. We are totally happy with our new AC and Heating system. read more

Amazing experience. Owner Jubran handled everything personally with courtesy and professionalism. Got a great quote and wonderful financing in no time on a Friday and my a/c was completely replaced the following Tuesday. Went the extra mile with some side issues. Great workmanship and value! read more

They changed for us two units and replaced ducts and installed insulation. The work they did was extremely professional and the work was done with care and cleanliness. The men arrived in time and were very respectful. I really enjoyed doing business with them. Trust there workmanship. read more

Jubran was very nice and quick to come out and diagnose our non-working AC unit. He beat a competitor's price by over $1000. They installed the new unit within a few hours and cleaned up after themselves. Very happy with their service and will be using them in the future if needed. read more

Excellent service! They replaced 3 AC units for us and we couldn't be happier ! Jubran Twal is very professional and I would highly recommend him. He and his crew are always on time, call when they are on their way and make sure everything is complete and working before leaving! read more

Very thorough work and very honest. Technician found all the flaws in our AC that were made by the installing company four years ago and caused my system to fail, and for a very good price. Not only recommend this company, but also will call them for a re-check in October. read more

Top qualities: Expert, Good Value, High Integrity "I highly recommend Jubran because he is professional from start to finish. He left no doubt in my mind that he is trust worthy and would rehire him without any hesitation." read more

We just got our old AC unit replaced by Expo and we couldn't be more pleased with their service! They were extremely honest and reliable and it doesn't hurt that their prices are also the best around!!! read more