Accel sent out a new to me technician. Mike was his name because my regular tech was not available for my ant problem. From the time he rang my doorbell I knew he was a technician that goes above and beyond. My Technician was not available so Mike was sent. He is so knowledgeable and explained everything he was doing. If and when Tina is not available I will definitely have Mike anytime. I have had Accel for many years and have NEVER had to them come back for a retreat. I have a contract with Accel to come quarterly for bugs a bait boxes for rats and a termite contract. I have had Accel for 5+ years and I'm extremely pleased and impressed with there performance. They are the BEST company in Tiderwater plus technicians are extremely knowledgeable. read more

Very professional and always does a thorough inspection. He sends me a text with his ETA and sends a second text when he is five minutes away. read more

Y'all, it has been a minute since we've had pest treatment at our residence because I kept putting it off as "I'll do it tomorrow". So when I tell you the webs and spiders were "decorating" our front porch for us this halloween, I'm not kidding. From the initial call with the sweet lady on the phone to our first treatment with Paul, I have been quite impressed. They are military friendly, had great reviews and I've seen neighbors homes being serviced by them so I'm sure we're in great hands. Paul called to say he could come earlier which I appreciated, was very professional and kind, did a thorough job and I'm a happy customer. He reached out again recently to make sure everything was going well and let me know if there was ever a pest issue or concern, I could make an appt to have him come out and take care of it. Even though we are early in our experience with Accel, I'm very pleased. I look forward to walking into zero webs whenever I step out my front door or seeing little creepy crawlies inside our home. read more

As per Accel's norm, Mike was wonderful. He was filling in for our regular tech. Like all Accel employees we've met, Mike is professional, communicates all issues/treatments, respectuful of our privacy & our items, and is just plain NICE! We will be recommending ACCEL to the next owners and also hire them for our next new home. read more

I've been with Accel for many years. Our recent technician, Myke, like his other coworkers are experienced technicians able to service the different equipment we have had installed by both Accel and other companies. They have a professional manner and are respectful of our time by giving us notice prior to their arrival for service calls. It is a minimal cost 2 times a year to keep our dehumidifier under our home clean and functioning. We have been satisfied with their pest services as well. read more

I am always leery about someone coming to my home but Geoffrey (the exterminator) was professional, put shoe covers on, friendly and "in and out" quickly while thoroughly spraying my home. Thank you! read more

Excellent company, trust them in my place and George is an excellent technician. Informative, customer service oriented and a good dude.

Mike performed his service in an excellent and friendly manner - as always. I have seldom come across such a personable and efficient provider with such dedication to his job. We know Mike does not "call it in" and truly takes pride in his work. He has been servicing our pest control for over 2 years and we look forward to his visits. Definitely a true asset to Accel. read more

The technician was 5 star but the company rodent control procedure was 2star at best. I have a rodent problem in my upper and lower attic. An ethical company would take steps to immediately reduce the rats on site. Instead, they apply a total of 4 traps to cover a 2500 square foot house and will check the results in two weeks or two months from now They are out of their minds if they expect this to reduce the problem. read more

Jessi arrived with a fantastic, positive attitude to make our home as free of pests as her own! Her vivacious spirit brings a level of customer service like no other! So glad Jessi is our personal tech!! Accel should use her as the corporate trainer on how to provide expert service. read more

Our technician Shaun did a great job , he was very efficient and did a great job communicating with us .

Jesse was great. Did a great job inspecting the house gave us some tips on how to seal some places that may allow critters to enter this winter. Accel has been treating our house since 2022- excellent service and great value. read more

I LOVE Accel Pest Control. They are always courteous and kind. Jessi serviced our home yesterday. She was polite, expedient and on-time. 5 stars! read more

Nice guy, very efficient service - always a pleasure to do business with Accel! Haven't had any bug issues since we started this service.

Mac was exceptionally professional and his technical expertise showed as he took great care to make sure I understood the process and products that were to be used in this project. The project took more time than was originally estimated, but he and his assistant powered through the cold and tight spaces to ensure the encapsulation was completed in a most professional manner. Mac's passion to ensure the job was complete to my satisfaction was apparent, and I definitely recommend Accel to anyone who wants a professional organization to take care of their customer's pest control needs! Hooyah Mac! read more

Mike V does a great job, but also really seems to CARE about keeping my house pest free. He asks questions about what is going on, how things went since last time, if there are any new issues, AND he proactively takes actions to address problems that aren't really even "problems" yet. I refer others to Accel because Mike V is so great! read more

Sean did a great job. The past two times the prior tech came out but was not able to preform the outside due to the rain (not her fault). We were seeing our wonderful water bugs aka Cockroaches in garage and our sun room. Many outside and they came back out and treated again. Overall Accel has been a great addition to our monthly routine as well as the friendly staff. Have a great weekend. read more

Our Technician Michael Van Syoc is truly a Hall of Famer in all aspects. His attention to detail, courtesy, kindness, integrity and positive, respectful manner coupled with his mission focused "can do" approach and wide range of sophisticated technical and interpersonal skills conveys the very best of his profession. Bravo Zulu Michael - you are the epitome of professionalism and a perfect role model for others to emulate. With prayerful thanks to Michael and the great Accel Team. Please keep up the superb effort. May the Lord bless and keep you all. read more

I have had Michael Van Syoc performing pest control service for over 4 years. He continues to provide quality work and explains any areas of concerns. The culture of excellence he displays is top notch for Accel Pest & Termite Control. read more

its the workers that makes this company great absolutely quality and affordable for families genuine & dedicated..." kyle "is an excellent reflection of this company !! read more

Bear mind, I only received a quote but did not use their services. I had high hopes when I called on the phone and they were able to send someone out the next morning. He arrived right on time. He was in and out quickly. For me, we decided to not use them because he didn't take the time to explain the issue and the treatment. He seemed overly confident without providing sufficient information. We wanted to know what the protocol would be and why but we had to ask all the questions as he had seemingly one foot out the door. We recently moved from the DC area and had pest control there. I was very surprised to find their rates to be much higher than we were paying previously. Again, no issues, and we didn't use their services but the quote was underwhelming and pricey. Thankfully we set up another company to come out later in the day and they provided much better service and information at a significantly better rate. read more

I've had my home for about a year now and one of the first things I did was set up a pest service. Accel Pest came recommend from a friend and I've used them ever since. My technician is Jason. He works with my schedule, that's ever changing. Recently with the weather change I heard something in my attic and freaked out a bit. I called Accel Pest and my technician was at my home the very next day, checking traps, setting them up etc. Literally within a few days, the rodent was caught. For this being my first experience dealing with something like this, I'm thankful that I had Accel and Jason. They are very professional and Jason is extremely knowledgeable. I ask a lot of questions and he's able to answer all of them. If you're looking for a Pest Service, look no further. Check them out. read more

When I tell yall adulting sucks it does, but I can appreciate quality service. Last Wednesday after a busy day of teleworking I walked into my dining room to a "swarm" of termites all over the floor and walls....I immediately did a Google search and called up Accel. They were able to come out the same day after a 3p call to inspect and today came out to treat the ground and surrounding areas. Thankful these termites weren't the type that actually do damage to the wood but either way the colony has to be destroyed nonetheless and they're subterranean. Our representative today was Marvin Dalton. I can appreciate on time service, efficiency, professionalism and the respect he gave to our property. Highly recommend them!! Thank you Accel Pest control!! read more

Peyton is a terrific technician who is extremely dedicated and highly experienced in what he does. We're fortunate to have him service our home, and while he performs a service, he also educates us on ways to stay safe and keep outside from coming inside. read more

We requested an free evaluation which took place the day after we called. Jason showed up and what a nice person. He was very informative and non-intrusive. Told us everything we needed to know (safety for our fur child). We never smelled anything. The next day, dead bugs were outside! We signed up for the every three month treatment and they will show up if we have any issues in between appointments. Rate is comparable to the other companies that I contacted. Customer service is what drew me to this company. read more

Accell has been my extermination company since 2016. I moved into a property that has been vacant for a while. It has pest. Accell sent their representative Peyton came out and he educated me on the chemicals he was using, was careful with my pets moved my fridge to make sure he got all areas. Over the years , he has always been on time., if there was a traffic delay or a previous job took longer he kept me informed. When other tenants moved out, he made sure to take preventative actions to make sure I was not impacted. Peyton has a great personality and has excellent customer service. I'd give him 10/10 if I could score it. When my son passed away he showed compassion and concern. I truly appreciate and respect him for that. ACCELL YOU HAVE A WINNER WITH PEYTON. read more

Technician, Peyton Keffer is always thorough and knowledgeable whenever providing service. My infestation problem has come a long way, from seeing roaches almost everywhere to hardly seeing them at all. Thanks again Peyton for doing an awesome job. read more

Michael, our Accel Tech, has great customer service skills. He is always professional, friendly and accommodating. He's very thorough and knowledgeable. read more

On time every time. Great service. I've been using Accel for the past eight years and I am completely satisfied.

Great service, very easy to schedule and friendly technicians who are knowledgeable. Locally owned, very highly recommended.

Jason txted me when he arrived. i explained to him that our ATMOX inspector found a few dead rats in the crawl space. He removed all of the dead rats and since 1 was stuck in the trap, he replaced that trap and re-baited the others, he also filled the bait stations on the outside of the house, then sprayed high and low in the garage, cleaned cobwebs from the outside of the house that were not decorative. sprayed outside and inside of the house. Jason was cordial, efficient, and pleasant to speak with. He txted me when he was finished and sent invoices indicating what he accomplished. read more

I appreciate Brandon's thoroughness in explaining the fungus being active verses just visible as well as everything else you guys did to ease my concerns. I look forward to hearing back from you guys regarding the termites but thank you for giving me peace of mind about the fungus. You both were awesome! read more

Accel's Representatives seem to be customer friendly, and do a good job of working to rid one's home of vermin, very dependable, they keep their appointed times of service without fail, they're very aware of one's pets as regards insecticides, etc.. l recommend this company on the war on vermin. read more

This was our first time using Accel, and the experience was great. Brandon and crew came out to close areas along roof builder gap, corner caps and seal area in the back of house. They explained everything before starting, then proceeded to do the work. Jon, Accel Mgr also came out to do a Mgr Service Check, before they started. Brandon took his time to ensure the work was done properly and upon completion went over the work performed. Great first experience with Accel, really pleased with their professionalism, service, price and work completed. read more

Your Review: (5 Stars)Completely satisfied, very professional , treated every nook and corner , most complete service to date. They exceed 5 stars, I highly recommend Accel, especially if you are looking for thorough pest control company! read more

Tina is great! Love visiting with her when she comes to take care of things. Kudos to Tina!!

We have been using Accel for a few years now. Usually Geoffrey is our tech and we love him. He is friendly and professsional. A few weeks ago he was unavailable so they sent Zach..he was great too. The ladies in the office are nice and helpful. Love this company. read more

Been dealing with Accel for years in handling a squirrel and rat infestation in my attic. They cleaned up the problem and I am presently squirrel and rat free. They are also spraying inside and outside my townhouse for any bugs. In the last year there was only two small bugs dead inside my home. I have found working with their representatives and technicians to be a good experience. They have all been professional, pleasant and punctual. Highly recommend using this company for all your pest needs. read more

We had a treatment done about three weeks ago and the estimate and schedule was on time. We were surprised about the quick turn around. They came in and like two days later the treatment was done. We still have to hire them again to do a second treatment, but so far we are very happy with their services. Pros: Professional Fast Great service Cons None read more

Fantastic company with super responsive customer service and professional employees. I have been so happy with this company's work going on 3 years. Highly recommend! read more