Wow! So where do I begin. I went to the Floor Store for what I thought was going to be simple…read morekitchen floor replacement. That's when I met Walter. He was absolutely amazing and helpful. So what turned out to be what I thought was going to be simple. Turned into an entire home project due to a faulty dishwasher (flood). When I tell you that Walter as well as his team worked with me every step of the way. Walter's patience with me and all the changes I was making was insane. I must have gone in to the store at least once a day sometimes twice. Walter certainly made me feel like he truly cared about what I was going through. He was compassionate and really truly showed that he cared, he is veprofessional and very pleasant to work with. The floors are amazing, he worked with me in pricing and even the small touches along the way. I highly recommend The Floor Store. Ask for Walter!!

Im so disappointed in the lvp flooring I purchased from this store. I had it installed in my…read moreentire downstairs and it looks dirty all the time. I mop this floor several times a day I am on my hands and knees. It shows every foot print from my little dog to my own foot prints and yes or feet are clean. Very disappointed and sick I spent so much money on this flooring.

I got a few estimates. They gave me the best price. After installing wood floors and staining they…read morecame to me and said they made a mistake & measured my floors wrong. They wanted an additional $800 to finish the job. Clear coat. I gave them half stating you are now my highest estimate, you claim you have been in business 100 years BUT YOU DON'T KNOW HOW TO MEASURE FLOORS? I wrote paid in full. They scratched it out, cashed the check & took me to court. At Xmas, wanted my house finished. Black lady judge said that by me allowing them to put the clear coat that a verbal contract outweighed a written contract in the state of Virginia. So I paid them the other half in court, in front of the judge. They reported unpaid on my credit for the next 7 years. I had my lawyer send them letters. I called the courts, it done no good. I got to explain it every time i applied for something, i had excellent credit other than them. So they got free advertising. Worse company i ever dealt with and the floors cupped because they didn't let the wood acclimate. Snowed that day,

Excellent service repairing heart of pine floors in 1913 historic home. Master Carpenter delivered…read morequality experience removing worn out hardwood and feathering in reclaimed wood. This professional went over and above to resolve buckled floor by uncovering issue, improperly installed flooring over prior renovations gone wrong. Really can't say enough good things about this company. From start to finish, everything was clearly communicated, fairly priced, and excellent delivery.

From our first visit through installation, every step of the new carpet experience was wonderful…read more Each person we worked with was friendly, respectful, and knowledgeable. Our new carpet is perfectly installed and exactly what we wanted. We will definitely use Scott Carpet One for any future flooring needs. Highly recommend!

Carpet One is the only place that I use for carpet and flooring! In every instance that I have…read morepurchased flooring here I have been 100% satisfied and I am very detail oriented and particular. Patrick has helped me with my current project which involves multiple areas of carpet and luxury vinyl. He is extremely helpful and has a thorough knowledge of flooring. He steered me in the right direction many times and I am so glad I listened to his guidance. Patrick also has a level of kindness and patience that I have never experienced in customer service. The installation crews have always been very prompt, pleasant and tidy. They never left a mess behind! Don't look any further. This is where you want to buy flooring! You will be in excellent hands the moment you walk through the door!

Justin Jones installed my floors for me almost 5 years ago and they still look as good as the day…read morehe put them in!! He did a amazing job!

I stopped into Wertz Flooring on a Saturday afternoon just to check out some samples for an out of…read morestate move. While knowing that I would not be purchasing carpeting from them, the staff at Wertz could not have been more helpful. They spent over an hour with me, explained the different types of carpeting, assisted with selections, and allowed me to take home samples (and even carried them to my car). I would highly recommend this business-they were knowledgeable, helpful, and kind!

We had a horrible experience with AE Flooring. They didn't match the finish on the flooring, left…read morethe doors to our home unlocked multiple times, and used unprofessional/unskilled subs to do the shoe molding. When we tried to get them to fix it, they ghosted us and didn't return calls.

I used a highly recommended company in the past called HFI Flooring and had requested for the…read moreflooring guy Alex to be the one to do my floors. Well turns out Alex had left and started his own flooring company. After tracking AE Flooring down, I was able to get an estimate within 24 hours of the conversation..Not only did I get an amazing turn around and was not put on a waiting list, but the work that was done was REMARKABLE!!!!!!!! The best I have ever seen!. I recommend skipping over HFI and going with AE Flooring to get Alex and his crew! Best Flooring company in the world!

We have used Antique Floors twice, once in 2014 and in 2023, and were very pleased both times with…read morethe quality and finish of our antique heart pine floors. Our house was built in 1905 and the bedroom floors had been covered with carpeting when we purchased our home. The floors were dry, had no finish on them, and were splattered with paint in may places. We figured that most companies wouldn't want to take on our floors because of their poor condition and not being experienced working with antique heart pine Mr. Moore brought our floors back to life, they look absolutely beautiful. We highly recommend Antique Floors; the price we were quoted in the contract was the price we paid. Susan and Dietmar Mossem

We had Daniel Moore of Antique Floors do our downstairs a year ago. I would never recommend him to…read moreanyone! He installed cracked floor boards, quite a few weren't even nailed on the joists, so they would literally bend if you stepped on them. He was terrible to work with and definitely overpriced. The only reason that our floor ended up decent at all was because we refused to pay him his last draw until ever single thing wrong was fixed to our satisfaction. Recently I found out that he picks up day workers as his labor instead of having an actual crew. He was a nightmare. Do not hire this man!!

Absolutely the BEST hands down! Highly recommend them for all your flooring needs! Replaced the old…read morecarpet to LVP (I think that's what it's called) & definitely made the entire house look & feel completely like a different house! It's absolutely so beautiful from one end of the house to other & EVERYONE that comes over is in awe over it :)

I typically research most any big purchase. I check previous recent reviews before visiting brick…read more& mortar stores to chat with sales staff or owners and then in this case get an in home measurement and free quote. My home is no youngster being built in 1953 so floor level and plumb are not in its vocabulary. I knew replacing carpet in my 3 bedrooms and vinyl in my laundry room with LVP was beyond my diy skills. I am fit but my 71 year old knees are not up to the task. I stopped in at Pritchett's Flooring in Colonial Heights and got to know the owner Sam. I picked out samples of LVP to take home and to get necessary approval from co-CEO (wife). Sam's daughter Tina was able to schedule Sam for measurements, floor evaluation and quote for that afternoon which was a pleasant surprise. Sam is very courteous and knows his business. The prices were fair. We hashed out the details, signed contract, paid fee and scheduled the work for about a week away. Luis and Jose arrived on time the appointed day. Super nice guys. They quickly sized up their plan and got to work. Aside from knicknacks which I moved they moved all furniture carefully. All removed carpet and old vinyl were placed in their van but what surprised me was how thorough they prepped the area. No carpet staples, carpet threads, not a trace of leftovers. Nada. I felt bad for the workers but they continued nonstop. No breaks for lunch or snacks. The job that I felt would take 1.5 days was done in one day. The completed job far surpassed my expectations in quality. I watched and sometimes gawked at how efficiently Luis and Jose performed the installation. The seam fits of planks and molding are perfect. I have a 4 inch stepdown from living room to laundry room and figured this would require multi pieces. Somehow they were able to manufacture a curved 1 piece LVP bullnose that looks terrific. These guys are GOOD. In hindsight we are very happy we chose Pritchett's Flooring and will definitely keep them in mind for future needs.

Staff is very friendly and knowledgeable. Bob and Jason educated me on the different products,…read morebefore I made my final decision. I had House Of Carpet make me an area rugs as well. It was made in 3 days. Their prices are very reasonable especially for the quality of service you receive!

I recommend HOC the owner and staff are friendly and reliable!…read moreThey are quick to respond and accommodating. I have made several purchases here and have been pleased each time!